DEPARTING FROM klia2
klia2
DEPARTURE GUIDE
Flying from klia2? Get to your gate with our handy guide!
IMMIGRATION
SECURITY CHECK
BAGGAGE DROP
BOARDING GATE
Closes 20 mins before departure
DOCUMENT CHECK
Counters T1, U1 and V1
Skip this step if documents
were verified at Baggage Drop
Counter T, U and V
Opens 3 hrs before departure
Closes 1 hr before departure
NO YES
SELF CHECK-IN
WEB CHECK-IN
With printed Boarding Pass
MOBILE CHECK-IN
With 2D Barcode
KIOSK CHECK-IN
Print and collect Boarding Pass
Closes 60 mins before departure
DOMESTIC
INTERNATIONAL
Is your flight domestic
or International?
Do you have
check-in baggage?
COUNTER CHECK-IN
Also available for all flights. Counters
close 60 mins before departure.
Domestic check-in is subject to
RM10 counter fee.
FLIGHTS OR BOOKING
PROBLEMS?
Go to Service Counter at the end of
T,U,X and Y counters.
NEED TO BOOK & BUY
TICKETS?
Proceed to Sales Counter behind
Z counters.
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klia2
ARRIVAL GUIDE
Flying into klia2? Here's your step-by-step guide to our new home!
ARRIVING INTO klia2
CONNECTING VIA klia2 FOR FLY-THRU GUESTS
For visa info and entry requirements
for Malaysia, visit www.imi.gov.my
DOMESTIC
INTERNATIONAL
TRANSPORT TO CITY
Was your flight domestic
or International?
Do you have another
flight at klia2?
IMMIGRATION
IMMIGRATION
BAGGAGE RECLAIM
TRANSFER HALL
CUSTOMS
SECURITY CHECK
BOARDING GATE
TAXI
Level 1
BUS
Level 1
KLIA EKSPRES
Level 2
LAND AT klia2
Are you connecting?
FROM AN
INTERNATIONAL FLIGHT
TO AN INTERNATIONAL
FLIGHT
CHECK IN FOR
NEXT FLIGHT
Proceed to Departure
Hall Level 3.
Allow sucient time
between flights.
DOMESTIC TO
INTERNATIONAL OR
INTERNATIONAL TO DOMESTIC
NOYES
LAND AT klia2
BAGGAGE RECLAIM