132 (02/14)
INTRODUCTION OF FOREIGN OBJECTS INTO THE PRODUCT, UNAUTHORIZED PRODUCT MODIFICATIONS OR
ALTERATIONS, OR FAILURE TO FOLLOW THE MANUFACTURER’S INSTRUCTIONS; (3) ACCESSORIES AND
SUPPLIES, INCLUDING BUT NOT LIMITED TO: BATTERIES, ANTENNAS, CARTRIDGES, STYLUSES, RECORDS,
AUDIO/VIDEO DISKS, TAPES, COMPUTER SOFTWARE OR DISKS, PRINT ELEMENTS, EXTERNAL POWER
SUPPLIES, VACUUM CLEANER BAGS AND BELTS, BULBS, SPARK PLUGS, FILTERS, TRIMMER LINES, OR
EXTERIOR PIPES OR PLUMBING; (4) LOSS OR DAMAGE DUE TO ACTS OF GOD; (5) PREVENTATIVE
MAINTENANCE; (6) INHERENT PRODUCT DEFECTS AND FLAWS IN GEMSTONES; (7) LOSS OF DIAMONDS,
GEMSTONES OR OTHER PARTS; (8) COMMERCIALLY-USED PRODUCTS; (9) DAMAGE WHICH IS NOT
REPORTED WITHIN 30 DAYS AFTER EXPIRATION OF THIS PLAN; (10) THIS PLAN DOES NOT COVER LOSS OR
DAMAGE TO STORED DATA, REPAIRS RELATED TO INSTALLED SOFTWARE, COMPUTER VIRUSES, OR
COMPUTER HARDWARE WHICH IS ADDED AFTER THE ORIGINAL PURCHASE; (11) BURNED-IN PHOSPHOR IN
CATHODE RAY TUBES OR ANY OTHER TYPE OF DISPLAY; (12) ANY DAMAGE CAUSED BY A COMPUTER
VIRUS; (13) ANY DAMAGE TO RECORDING MEDIA INCLUDING ANY SOFTWARE PROGRAMS, DATA, OR
CONFIGURATION/SETUP INFORMATION RESIDENT ON ANY MASS STORAGE DEVICES SUCH AS HARD
DRIVES, CD-ROM DRIVES, DVD DRIVES, FLOPPY DISKETTES, TAPE DRIVES OR TAPE BACKUP SYSTEMS, AS
A RESULT OF THE MALFUNCTIONING OR DAMAGE OF AN OPERATING OR NON-OPERATING PART, OR AS A
RESULT OF ANY REPAIRS OR REPLACEMENT UNDER THIS PLAN; (14) PRODUCTS WITH REMOVED OR
ALTERED SERIAL NUMBERS; (15) LOSS OR CORRUPTION OF DATA AND/OR THE RESTORATION OF
SOFTWARE AND OPERATING SYSTEMS; (16) ANY FAILURES, PARTS AND/OR LABOR COSTS OR OTHER
EXPENSES INCURRED AS A RESULT OF A MANUFACTURER’S RECALL, REGARDLESS OF THE
MANUFACTURER’S ABILITY TO PAY FOR SUCH REPAIRS; (17) COSMETIC DAMAGE SUCH AS SCRATCHES,
PEELINGS, OR DENTS THAT DO NOT IMPEDE THE FUNCTIONALITY OF THE PRODUCT; AND (18) LOSS OR
DAMAGE DUE TO WAR, INVASION OR ACT OF FOREIGN ENEMY, HOSTILITIES, CIVIL WAR, REBELLION, RIOT,
STRIKE, LABOR DISTURBANCE, LOCKOUT OR CIVIL COMMOTION.
Cancellation: This Plan shall be cancelled by us for fraud or material misrepresentation, by you, including but not limited
to commercial or rental use. Unauthorized repair or replacement of covered equipment shall result in the cancellation of
this Plan by us. In the event of cancellation by us, written notice of cancellation shall be mailed to you not less than sixty
(60) days before cancellation is effective. This Plan can be cancelled by you at any time, for any reason, by mailing or
delivering to us your notice of cancellation to: Product Protection Plan (BJ’s Wholesale Club), PO Box 1818, Sterling, VA
20167-8434. If the Plan is cancelled: (a) within thirty (30) days of the receipt of this Plan, you shall receive a full refund of
the price paid for the Plan, provided no service has been performed, or (b) after thirty (30) days of the receipt of this Plan,
you will receive a pro rata refund, less the cost of any service received. For residents of AL, AR, CA, HI, MA, MD, ME,
MN, MO, NJ, NM, NY, SC, TX, WA, WI and WY any refund owed and not paid or credited within thirty (30) days of
cancellation shall include a 10% penalty per month.
Renewal: This Plan may be renewed at our discretion by calling the toll free help-line at 866-593-2591.
Insurance: This Plan is not an insurance policy; however, our obligations under this Plan are insured under an insurance
policy issued by Continental Casualty Company, 333 S. Wabash Ave., Chicago, Illinois 60604. If we fail to act on your claim
within 60 days, you may contact Continental Casualty Company directly at 1-800-831-4262.
State Variations
The following state variations shall control if inconsistent with any other terms and conditions:
Alabama Residents: You may cancel this Plan within twenty (20) days of the receipt of this Plan. If no claim has been
made under the Plan, the Plan is void and we shall refund to you the full purchase price of the Plan including any premium
paid for the applicable insurance policy. Any refund due to you will be credited to any outstanding balance of your
account, and the excess, if any, shall be refunded to you. If you cancel this Plan after twenty (20) days of receipt of this
Plan, we shall refund to you the unearned portion of the full purchase price of the Plan including the unearned portion of
any premium paid for any applicable insurance policy. Any refund due to you will be credited to any outstanding balance
of your account, and the excess, if any shall be refunded to you.
Arizona Residents: If your written notice of cancellation is received prior to the expiration date, the Administrator shall
refund the remaining pro-rata price, regardless of prior services rendered under the Plan. The pre-existing condition
exclusion does not apply to conditions occurring prior to the sale of the consumer product by the Obligor, its assignees,
subcontractors and/or representatives.
California Residents: For all products other than home appliances and home electronic products, the Cancellation
provision is amended as follows: If the Plan is cancelled: (a) within sixty (60) days of the receipt of this Plan, you shall
receive a full refund of the price paid for the Plan provided no service has been performed, or (b) after sixty (60) days, you
will receive a pro rata refund, less the cost of any service received.
Connecticut Residents: The expiration date of this Plan shall automatically be extended by the duration that the product
is in our custody while being repaired. In the event of a dispute with the Administrator, you may contact The State of
Connecticut, Insurance Department, PO Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs. The written