Wisconsin Department of Health Services SMS Terms and Conditions

Wisconsin Department of Health

Services SMS Terms and Conditions

The Wisconsin Department of Health Services (DHS) is committed to building user trust and

confidence by promoting and complying with the use of business practices that help protect the

privacy and the security of the customer and their data. You can review our full privacy policy

here: https://www.wisconsin.gov/Pages/Policies.aspx

. By participating in the DHS messaging

program, you agree to be bound by these SMS Terms and Conditions. Wisconsin DHS

notifications are designed to provide contacts with notifications related to the services they are

receiving from DHS.

DHS offers its text messaging program whereby DHS, and any applicable service providers, will

text message you to provide you with information concerning your account activity with DHS

and other DHS services or resources. By signing up for the text messaging program, you

expressly consent to receive text messages from DHS at the telephone number(s) that you

provide.

You also acknowledge that you are the current wireless service plan subscriber and/or an

authorized user of the mobile phone number(s) that have been linked to your account or you

have been granted permission by the wireless service plan subscriber and/or authorized user of

the mobile phone number(s) to enroll the mobile phone number(s) in this service.

You grant DHS express permission to send automated text messages to the enrolled mobile

phone number(s) through your wireless phone carrier unless and until such permission is

revoked in accordance with these Terms and Conditions. You are not required to agree to

receipt of text messages in order to receive any service from DHS.

Opt-Out Information: To stop receiving text messages from DHS, text STOP to the number or

code from which the text messages are being sent. If revoking your consent by texting STOP to

the text message you have received, your text response should contain only the word STOP

without any additional words, spaces or characters either before or after the word. Unless you

reply only with the word STOP, your intent to revoke your prior express permission may not be

effective. DHS will confirm receipt of your cancellation request in a timely manner as well as

indicate you will no longer receive text messages from DHS.

Message Frequency: If you have opted into receiving text messages, you expressly consent and

acknowledge that some messages are sent based on your interaction with DHS and may vary in

frequency depending on your activity and your communication with DHS.

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Get Help or Support: To get help or answers to your questions, call 800-362-3002. From your

mobile phone, you can request that we send you an additional text message that will include

relevant contact information by replying HELP to the text message you received.

Cost: Message and data rates may apply, as provided in your mobile phone service rate plan.

Check with your mobile phone carrier for your plan details.

Supported Carriers List:

• AT&T

• ACS/Alaska

• Advantage Cellular (DTC Wireless)

• Aio Wireless/Cricket

• Appalachian Wireless

• Atlantic Tele-Network International

(ATN)

• Bandwidth

• Bluegrass Cellular

• Buffalo Wireless

• C Spire Wireless

• CableVision

• Carolina West Wireless (CWW)

• CellCom USA

• Cellular Network Partnership

(PIONEER)

• Cellular One of East Central Illinois

• Chariton Valley Cellular

• Chat Mobility USA

• Copper Valley

• Coral Wireless (Mobi PCS)

• Cross Telephone Company (MBO

Wireless)

• Duet IP (Maximum Communications

New Core Wireless)

• Element Mobile (Flat Wireless)

• Epic Touch (Elkhart Telephone)

• GCI Communications Corp

• Golden State Cellular

• Google Voice

• i Wireless (IOWA Wireless)

• Illinois Valley Cellular (IV Cellular)

• Immix(Keystone Wireless)

• Inland Cellular Telephone Company

• Leaco

• Live

• Mosaic (Consolidated or CTC

Telecom)

• MTA Communications

• MTPCS (Cellular One Nation)

• Nex-Tech Wireless

• Northwest Missouri Cellular Limited

• Panhandle Telecommunications

Systems(PTCI)

• Peoples Wireless

• Pine Belt Wireless

• Pine Cellular

• Revol Wireless USA

• RINA

• Sagebrush Cellular (Nemont)

• SI Wireless/Mobile Nation

• SouthernLinc

• Sprint/Boost/Virgin

• SRT Wireless

• Texas RSA 3 Ltd(Plateau Wireless)

• Thumb Cellular

• T-Mobile/MetroPCS

• U.S. Cellular

• Union Telephone Company(Union

Wireless)

• United Wireless

• Verizon Wireless

• Viaero Wireless

• West Central Wireless (5 Star

Wireless

T-M

obile is not liable for delayed or undelivered messages.

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Changes in terms: DHS reserves the right to change these Terms and Conditions or cancel text

messages service at any time. Any changes shall take effect when posted on this website. Your

continued use and acceptance of text messages from DHS after changes are made to the Terms

and Conditions are deemed as acceptance of the modified Terms and Conditions. Therefore,

please check these Terms and Conditions on a regular basis to ensure that you are aware of any

change.

Limitation of Liability: To the maximum extent permitted by applicable law, you hereby agree

that DHS shall not be liable for any direct, indirect, consequential, special, incidental, punitive or

any other damages, even if DHS has been advised of the possibility of such damage or loss,

arising or resulting from or in any way relating to your use of DHS text messages. The wireless

carriers are not liable for delayed or undelivered messages. Furthermore, DHS shall not be liable

for the acts or omissions of third parties, including but not limited to delays in the transmission

of messages.

Indemnity: To the maximum extent permitted by applicable law, you expressly agree to

indemnify, defend and hold harmless DHS from and against any and all claims, damages,

liabilities, actions, causes of action, costs, expenses (including reasonable attorneys' fees),

judgments or penalties of any kind or nature whatsoever arising from your use or receipt of DHS

text messages.

Governing law: These Terms and Conditions shall be bound by the laws of the State of

Wisconsin, and any arbitration or judicial proceedings to enforce or interpret these Terms and

Conditions hereof may be brought only in the State of Wisconsin.

DHS Terms and Conditions incorporated herein: You agree that for all matters not explicitly

addressed herein, including general terms applicable to both email and text messages, the DHS

Terms and Conditions shall apply and are incorporated herein by reference. In addition, you

hereby reaffirm your agreement to DHS Terms and Conditions.