We, the Air Mobility Command (AMC), want your travel to be as comfortable and enjoyable as possible. The following

information on the local area is provided to assist you. If you have questions or problems during your travel, please

contact any of our quality passenger service representatives. We look forward to seeing you now and in the future and

hope the following information will assist you during your stay at JBLM-McChord Field. Please feel free to ask for any

additional information.

McChord Field – AMC TERMINAL FACILITIES OPERATING HOURS

USO LOUNGE 0600 -1800 hours (Mon-Sat) 253-982-1100

passenger service counter.

PROHIBITED PASSENGER FOOTWEAR (Military aircraft)

The wear of open-toe or open heel shoes (examples – sandals, zories, crocs, flip-flops, high-heels, etc.) is prohibited on

military aircraft. Footwear must not be of the type that could hinder emergency egress or increase chances of injury.

PASSENGERS WITH NON-APPARENT HANDICAPS

Passengers with non-apparent handicaps such as hearing impairments, asthma, or pacemakers, should advise Passenger

Service agents of this handicap at time of check-in.

GROUND TRANSPORTATION SERVICES

Joint Base Lewis McChord-Go Transit Operates (free shuttle) -Monday-Friday 7:00am to 7:00pm

Saturday and Sunday 10:00am to 6:00pm

For the most up to date GO Transit Schedule and map please visit www.golewismcchord.com. For questions and

assistance planning your route, please call the Transit Supervisor at 253 966-3939. Shuttle runs every 20 minutes.

Fort Lewis Taxi: 253-582-3000 ACE TAXI: 253-589-1000

KING CAB TAXI (vans/larger vehicles): 253-474-8294

Bus Shuttle service from JBLM –McChord Field to SEATAC via “KITSAP AIRPORTER”: reservations 360-876-1737

BUDGET RENTAL CARS: 253-582-5900 (AMC Passenger Terminal Drop box service)

LODGING / BILLETING / HOTELS

FREQUENTLY USED PHONE NUMBERS

INFORMATION: 253-982-1110 FAMILY SUPPORT CENTER: 253-982-2695

SECURITY POLICE: 253-982-3228 PET CARE CENTER: 253-982-3951

McChord CLINIC: 253-982- 2273 AMERICAN RED CROSS: 1-877-272-7337

WINGGATE TRAVEL-COMMERCIAL TRAVEL (Located in Bldg. 100, Suite 1001S): 253-442-2313

ADDITIONAL BASE FACILITIES OPERATING HOURS

AAFES MAIN EXCHANGE 253-582-3110 Mon thru Sat 0900-2100, Sun 0900-1900

MOVIE THEATER 253-982-5836 Fri, Sat 1600 & 1900, Sun 1600

AMC “Patriot Express” flights in/out of SEA-TAC to/from Japan and Korea weekly. Space-A calls are accomplished on

the ticketing level beneath the USO Lounge near the “Icelandair” counter. Check-in counters are located next to

Hawaiian Airlines. Head Tax $17.70 per traveler paid at check-in counters. Telephone Number: 253 982-3504, Recording

253 982 0555 and Fax Number 253 982 3243,

BORDER CLEARANCE REQUIREMENTS

DoD Identification (ID) Cards required for all children 10 years of age and older. Please ensure you have all

required documents prior to space available show times (i.e., passport, visa, immunizations). Seattle Passport Office: 206-

808-5700. Tacoma Passport Office: 253-471-5384. International Travel

http://travel.state.gov/travel/cis_pa_tw/cis_pa_tw_1168.html

What you can & can’t bring on the flight. For carry-on luggage & checked luggage prohibited items guidance.

WEBSITE: http://www.tsa.gov/travelers/airtravel/prohibited/permitted-prohibited-items.shtm

Use of tobacco is not allowed on AMC flights. In accordance to AMC policy number 22.10 located in AMCI 24-101v14

the use of tobacco products will not be allowed on any AMC controlled flights.

DISCLAIMER: THE USE OF A NAME OF ANY SPECIFIC MANUFACTURER, COMMERCIAL PRODUCT,

COMMODITY, OR SERVICE IN THIS PUBLICATION DOES NOT IMPLY ENDORSEMENT BY THE US AIR

FORCE.

INFORMATION LISTED COULD CHANGE. PLEASE LET US KNOW OF ANY CHANGES YOU MAY HAVE