1844
1641 Payne Avenue Cleveland, Ohio 44114 216-987-7000 www.cjfs.cuyahogacounty.us
Prevention, Retention and Contingency
Emergency Assistance
Application Packet
Contents:
P. 2
P. 3
P. 4
P. 5
P. 7
P. 9
P. 11
P. 13
Instructions
FAQs
Checklist
Utility Referral Process
Application
Release of Information
Voter Registration Form
Notice of Rights
Cuyahoga County
Together We Thrive
Cuyahoga Job and Family Services
1
Cuyahoga County
Together We Thrive
Dear Applicant:
Thank you for applying for the Prevention, Retention and Contingency (PRC) program. The PRC provides aid and
services due to unexpected emergencies. Eligible recipients must be a U.S. citizen or quali ed alien, living with at
least one minor child, pregnant, or are the non-custodial parent of a child. The family’s income must be at or below
200% of the Federal Poverty Level (FPL). Liquid assets are also considered.
Families applying for PRC must also meet one of the following categories:
Employed individuals, persons seeking assistance in order to obtain employment, or persons engaged in
post-secondary education in an approved, accredited program.
Shelter assistance services for rental assistance and/or security deposits (when there is evidence of a court
proceeding, or there is lead poisoning in the house) or utility assistance.
Families establishing or re-establishing a household through the Division of Children and Family Services
(DCFS) who have recently obtained custody of a child, or who are participating in a domestic violence or
homeless program.
Families impacted by natural disasters (as declared by the Governor)
Here are the steps you need to take:
Step 1
Complete the entire application and include any requested documentation. The application must state the
reason for emergency need and the items requested, and it must be signed.
Step 2
Return your completed application and documents noted on the application checklist ito a Neighborhood
Family Service Center (NFSC) near you. See FAQ for the NFSC location address. You may also submit your
application via fax at (216) 987-8655. Please make sure to sign and date the application.
Step 3
Before the PRC application is processed, you must explore other community resources that may meet your
current need. You will receive a notice within 30 days regarding your eligibility, if your application is complete. If
your application was not complete, you will receive a request for additional information. Once your completed
application has been submitted, you will receive a letter in the mail about your decision.
To check the status of your application once fi led, please call the PRC information line at 216 987-7392 or the
eligibility specialist assigned to your case.
Sincerely,
Cuyahoga Job and Family Services
Instructions
Cuyahoga Job and Family Services
2
Cuyahoga County
Together We Thrive
Q: What is the PRC program?
A: PRC is the "Prevention, Retention and Contingency," Program. The PRC program provides aid and services due
to unexpected emergencies.
Q: Who is eligible for PRC?
A: Eligible recipients must be a U.S. citizen or qualifi ed alien, living with at least one minor child, pregnant, or are
the non-custodial parent of a child. The familys income must be at or below 200% of the Federal Poverty Level
(FPL). Liquid assets are also considered.
Q: Are there additional eligibility requirements?
A: Families applying for PRC must also meet one of the following categories:
Employed individuals, persons seeking assistance in order to obtain employment, or persons engaged in
post-secondary education in an approved, accredited program. Items available:
o Vehicle repair, clothing for work or training programs and education-related equipment
Shelter Assistance Services for rental assistance and/or security deposits when there is evidence of a court
proceeding, or there is lead poisoning in the house. Items available:
o Rental assistance or security deposit.
o Lead Poisoning Program or there is lead poisoning in the house are not subject to the “court
proceeding” requirement. The “evidence of a court proceeding concerning the individual’s
occupancy of the rental unit” requirement is waived for persons moving into a rental unit from a
homeless or domestic violence shelter, or applicant is working with a DV service provider.
o Utility assistance (must have a shut-off notice; available 1 time per calendar year per utility; during
HEAP season, you must apply with HEAP in conjunction with your PRC application)
Families establishing or re-establishing a household through the Division of Children and Family Services,
families have recently obtained custody of a child, or who are participating in a domestic violence or
homeless program. Items available:
o Rental assistance (domestic violence issue), furniture, appliances (not including entertainment-
related appliances), stoves, refrigerators, children’s beds, and children’s clothing
Families impacted by natural disasters (as declared by the Governor) or fires. Items available:
o Rental assistance or security deposit, furniture, appliances (not including entertainment-related
appliances), stoves, refrigerators, children’s beds, and children’s clothing.
Q: Who is not eligible for PRC?
A: Individuals who are not pregnant or who have no minor children, fugitive felons, and those convicted of
program fraud, where repayment has not yet occurred.
Q: Where do you apply for PRC?
1. Download an application at www.cjfs.cuyahogacounty.us/PRC.
2. At a Neighborhood Family Service Center. You may apply in person between 8 a.m. and 4:30 p.m. Monday-
Friday.
Q: Where are the Neighborhood Family Service Center Locations?
A: Old Brooklyn - 4261 Fulton Parkway Westshore Document Drop Off Center - 9830 Lorain Avenue
Quincy Place - 8111 Quincy Avenue Virgil E. Brown - 1641 Payne Avenue
Southgate - 3955 Euclid Avenue
PRC issuance amounts vary by item or service, based on need and maximum allotment amounts.
FAQs
Cuyahoga Job and Family Services
3
Cuyahoga County
Together We Thrive
The information below must be included to determine eligibility of PRC Application
Sign and date PRC application
Application must be completely fi lled out (all sections)
Detailed statement of need explaining (a) why you are requesting PRC assistance (b) what was the change in
circumstances that caused the situation (c) what has the applicant/family done to prevent the situation from
reoccurring. (If you are only applying for utilities assistance this is not a requirement.)
Sign “sharing of information” form.
All household income must be verifi ed for both earned and unearned income. Please submit last 30 days of income
verifi cation document(s).
Verifi cation of all assets/resources (checking, savings, 401k, etc.)
Applicant/representative must explore at least one (1) community resource and list them on the application.
Representative will contact “United Way of Greater Cleveland - First Call for Help” by dialing 211 and document the
case to show whether community resources were available or not.
Car repair – applicant must be employed, attending approved, accredited training or post-secondary education
programs or actively seeking employment with Ohio Means Jobs (category I). We require estimates from a certifi ed
automotive service excellence (ASE) repair shop, car title, current proof of insurance and valid drivers license.
Repair cannot exceed $750.00 including tax or the documented value of the vehicle, whichever is lower. Verified
ASE mechanic must be willing to accept voucher. Repairs must make the vehicle operational.
Utilities – original bills are required in applicants name (a) During HEAP season a mandatory referral to Cleveland
Housing Network (CHN) provided by caseworker (b) CHN will assist applicant in applying for the Percentage of
Income Payment Plan (PIPP) and the Home Energy Assistance Program (HEAP), exploring all available resources
before applying approved PRC dollars and provide applicant with financial coaching. Applicant is responsible
for promptly calling CHN (216) 350-8008 to schedule an appointment. Access to walk-in service only to the
fi rst 50 people Monday -Friday starting at 8:30 am. If PRC is approved for utility assistance, a printed copy of the
“CJFS PRC Utility Assistance Referral” document is given to applicant. If utility assistance is denied, the case
worker will issue “Utility Assistance Denial Form”. Customer can contact CHN to schedule an appointment or to
access walk-in services at CHN. Customer must take the PRC notice of decision, utility assistance denial form and
original utility bill to CHN.
Shelter Assistance Services for rental assistance and/or security deposits when there is evidence of a court
proceeding, or there is lead poisoning in the house. Items available:
Rental assistance or security deposit.
Lead Poisoning Program or there is lead poisoning in the house are not subject to the court proceeding”
requirement. The evidence of a court proceeding concerning the individuals occupancy of the rental unit”
requirement is waived for persons moving into a rental unit from a homeless or domestic violence shelter, or
applicant is working with a DV service provider.
Utility assistance (must have a shut-off notice; available 1 time per calendar year per utility; during HEAP
season, you must apply with HEAP in conjunction with your PRC application)
Social security cards/identifi cation such as driver’s license/birth certifi cates (new applicant)
Other information may be required after review by case worker
Application Checklist
Cuyahoga Job and Family Services
4
Cuyahoga County
Together We Thrive
CHN Housing Partners strongly encourages that you call to make an appointment as soon as possible
because the approval decision expires after 30 days.
PRC Emergency Assistance is limited to o
ne (1) use per utility each calendar year
It is important to keep your monthly Percentage of Income Payment Program (PIPP)
payments, otherwise you may be terminated from PIPP. A counselor from CHN
Housing Partners will discuss all payment options.
Remember to make your appointment with CHN Housing Partners within 30 days of
being approved for PRC. If you do not do this, you will have to re-apply for PRC.
Appointments can be made at any time 24 hours a day, seven (7) days a week by calling the
appointment/information line you can receive an appointment within 1 - 2 business days.
CHN Appointment line (216) 350-8008 or by registering online: https://chn.itfrontdesk.com
CHN Housing Partners: Asia Plaza - 2999 Payne Ave. Suite 208 Cleveland, OH 44114
Office Hours: Monday-Friday, 8:30 a.m. 5:00 p.m.
Walk-ins are limited to customers whose utility is disconnected at the CHN Housing Partners (Asia
Plaza) location from 8:30 a.m. 3:30 p.m.
Other Office locations: Appointments may be made at other CHN sites around Cuyahoga County.
Call (216) 350-8008 or visit https://chn.itfrontdesk.com for details about other locations.
Please bring the following documents to all appointments with CHN Housing Partners:
(You must bring the documents listed even if you have already submitted them to CJFS. Failure to bring all required documentation
with you to your appointment may delay your assistance).
1. Referral/Approval: CJFS PRC Emergency Assistance Utility Assistance Referral form
2. Photo ID: needed for each name listed on the gas and/or electric bill (valid Driver’s license, State ID, Military ID,
Passport)
3. Social Security Cards: needed for all household members. Accepted forms include printouts from Social Security
with full SSN on them, Medicare Cards, and Ohio Works First or Food Assistance printouts.
4. Birth Certificates for all household members are needed; newborn birth letter is acceptable, anyone else in the
household needs a birth certificate on file.
5. Current gas and electric bills
6. Proof of Income is needed for the last 30 days for all household members 18 years of age and older. Acceptable
documents include SSA, SSI and SSDI award letters, Pension statement, Child Support, Utility Assistance
documents. The award letters/ statements must include the award amount and be for the current year.
a. Individuals paid weekly need the last four (4) paystubs; Individuals paid bi-weekly need 2-3 paystubs (make
sure you have all paystubs for the last 30 days); Individuals paid semi-monthly need 2 paystubs; Individuals
paid month need 1 paystub.
b. If paystubs are not available, you will need verification of your income from your employer (i.e. a printout of
your last 30 days of pay).
c. Seasonal employees are needed to give 12 months of income documentation – if paystubs are not available,
a printout from your employer is needed.
7. No Income: if the household has no income, or no verifiable income, you will need the following:
Utility Assistance Referral Instructions
Cuyahoga Job and Family Services
5
a. IRS Tax Transcript
i. If you filed a tax return, you can call the IRS at 1-800-908-3346
ii. If you did not file a return, you can call the IRS at 1-800-829-1040
iii. You can go to the IRS website at www.irs.gov/individuals/get-transcript
iv. You can visit the IRS office in the Federal Building at 1240 East 9
th
St. Monday through Friday between
8:30 a.m. and 4:30 p.m.
6
Cuyahoga Job and Family Services
Eligibility Requirements for Applicants: Eligible recipients must be a U.S. Citizen or qualified
alien, living with at least one minor child, pregnant, or are the non-custodial parent of a child.
The family’s income must be at or below 200 percent of the federal poverty level (FPL). Liquid
assets are also considered.
Applicant Contact Information
Applicant must complete the following information:
1. Check any of these examples that may apply to your situation and explain further in
the spaces provided under questions two and three.
Housing/
Rental
Assitance
Job loss/ New
Employment
Gained
Custody of
Minor Child
Education or
Training
Fire in
the
Home
Third
Trimester
Pregnancy
Utility Shut-
off Notice
Domestic
Violence
Household
Member
Relocated
Homelessness
Natural
Disaster
Clothing
Lead
Poisoning in
Home
Applicances
Car Repair
Other _________________
2. What events in the last 12 mon
ths lead you to apply for assistance today?
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
3. List the names of community resources you have contacted for assistance in the last
12 months:
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________
Date Sent Date Received
First Name
Middle Initial
Last Name
Street Address
Apt.
City
State
Zip Code
Case Number
Date of Birth
Telephone Number
Citizenship
Race/Ethnicity
Sex Male Female
Cuyahoga County
Together We Thrive
Prevention, Retention and
Contingency Application
7
Email Address
4. Please complete the section below for everyone living in your home, including
yourself. You are required to verify all earned and unearned income of household
members.
Name
U.S.
Citizen?
Social
Security
#
Relationship
to Applicant
Date of
Birth
Sex
Race
Monthly
Income
Amount
(Gross)
Source of
Income
(Employment,
SSI, Child
support, OWF,
VA Check)
James Shaw
(example)
Yes
555-55-
5555
Brother
07/1/71
Male
White
$900
Employment,
VA Check
SELF
5. If any member of your household has any of
the resources listed below, check yes
beside the item and complete the line. Otherwise check no. Income verification is
required, including payroll direct deposit cards.
Resources
Yes No
Person with
Resource
Amount
Cash
Saving Account
Checking Account
Credit Union
Account
Debt Payroll Card
Other, Specify
Any attempt to apply for P.R
.C. benefits fraudulently shall be prosecuted under
the Ohio Revised Code.
Any voucher or check issued with a specific intent that is redeemed, cashed, or
used for anything other than this intended P.R.C. emergency application shall
be charged with a theft offense. By signing this application, I agree to provide
documentation to verify the need for services and items I am requesting. Failure
to provide requested documentation may result in denial of the application.
Signature:
Date:
Applications may be faxed to 216-987-8655 or sent as an attachment
via email to Cuy-PRC-Application@jfs.ohio.gov.
FOR OFFICE USE
ONLY
This application
was screened
with additional
COVID 19
questions.
Cuyahoga County
Together We Thrive
8
$
$
$
$
$
$
JFS 07341 (04/2004)
Ohio Department of Job and Family Services
APPLICANT/RECIPIENT
AUTHORIZATION FOR RELEASE OF
INFORMATION
By signing below, I understand that:
This authorization shall expire on _____________________________ or until revoked by me in writing, whichever comes first.
(Date or completion of “event”- reason the signed authorization is needed)
I have the right to revoke or cancel this authorization at any time by providing notice in writing to the following address:
________________________________________________________________________________________________________
The revoking or canceling of this authorization does not affect the use or disclosure of information that occurred prior to the date
that authorization was canceled.
Any information used or disclosed as per this specific authorization may be re-disclosed by the person or entity receiving the
information. In such a situation, it may no longer be protected by federal or state law.
This authorization is NOT for the release or use of protected health information (PHI) – please use the appropriate medical release
authorization form.
I am aware of my responsibilities to report completely and fully all facts that bear upon my eligibility for all cash assistance,
medical assistance and/or food stamp benefits. I realize if the requested information reveals I have improperly reported my
situation, the information may be given to the prosecuting attorney for possible civil action or criminal prosecution.
Completion of this form is voluntary, but necessary to determine eligibility for cash assistance, medical assistance and/or food
stamp benefits.
Please reply in the space below, sign and date.
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
________________________________________________________________________________________
Signature/Title of Person Supplying Information Telephone Number Date
Office Use Only
Applicant/Recipient Name Case Number
Name of CDJFS Representative/Unique Identifier/Date
I, _________________________________, hereby authorize _________________________________________ to disclose
(Name of Individual) (Name of covered entity, such as CDJFS, employer, etc.)
the information listed below to__________________________________________________ for the purpose of determining
(Who will receive the information?)
eligibility for cash assistance, medical assistance and/or food stamp benefits; or for the following reason(s):
_____________________________________________________________________________________________________.
Information to be released: _____________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
_____________________________________________________________________________________________________
Signature of Applicant/Recipient or Authorized Representative Date Representative’s Legal Authority to Applicant/Recipient
(Such as parent, guardian, power of attorney, auth rep, etc.)
9
EMPLOYER, BANK, ETC.
Cuyahoga Job and Family Services
10
1. Are you a U.S. citizen? Yes No
2. Will you be at least 18 years of age on or before the next general election? Yes No
If you answered NO to either of the questions, do not complete this form.
FOR BOARD
USE ONLY
SEC4010 (Rev. 1/08)
EFS
I declare under penalty of election falsification I am a citizen of the United States, will have lived in this state for 30 days immediately preceding the
next election, and I will be at least 18 years of age at the time of the general election.
3. Last Name First Name Middle Name or Initial Jr., II, etc.
4. House Number and Street (Enter new address if changed) Apt. or Lot # 5. City or Post Office 6. Zip Code
7. Additional Rural or Mailing Address (if necessary) 8. County where you live
12. PREVIOUS ADDRESS IF UPDATING CURRENT REGISTRATION - Previous House Number and Street
Previous City or Post Office County State
13. CHANGE OF NAME ONLY Former Legal Name Former Signature
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Eligibility
You are qualified to register to vote in Ohio if you meet all
the following requirements:
1. You are a citizen of the United States.
2. You will be at least 18 years old on or before the day of
the general election.
3. You will be a resident of Ohio for at least 30 days im-
mediately before the election in which you want to vote.
4. You are not incarcerated (in jail or prison) for a felony
conviction.
5. You have not been declared incompetent for voting
purposes by a probate court.
6. You have not been permanently disenfranchised for
violations of the election laws.
Use this form to register to vote or update your current
Ohio registration if you have changed your address or
name.
NOTICE: Your registration or change must be UHFHLYHG or
SRVWPDUNHG by the 30th day before an election at which
you intend to vote. You will be notified by your county board
of elections of the location where you vote. If you do not
receive a notice prior to Election Day, please contact your
county board of elections.
Lines 1 and 2 are required by law. You PXVW answer both
of the questions or your registration cannot be processed.
Mandatory Fields
Registering in Person
If you have a current valid Ohio driver’s license, you must provide
that number on line 10. If you do not have an Ohio driver’s license,
you must provide the ODVWIRXUGLJLWV of your Social Security number
on line 10. If you have neither, please write “None.”
Registering by Mail
If you register by mail and do not provide either a current Ohio
driver’s license number or the last four digits of your Social
Security number, please enclose a copy of one of the following
forms of identification with your registration application:
• Current valid photo identification card, military identification,
current utility bill, bank statement, paycheck, government check
or government document (except board of elections notifications)
showing your name and current address.
Your Signature
Your registration cannot be processed without your signature. On
line 14, please affix your signature or mark taking care that it does
not touch surrounding lines or type so it can be effectively used to
verify your identity. If your signature is a mark, include the name
and address of the person who witnessed the mark beneath the
signature line. If by reason of disability you are unable to
physically sign, you may follow specific procedures found in Ohio
law (R.C. 3501.382) to appoint an attorney-in-fact who may sign
this form on your behalf at your direction and in your presence.
Please see voter identification requirements for voting and
absentee ballot information on back.
Voter Registration Form
Please read instructions carefully. Please type or print clearly with blue or black ink. For further information, you may consult the Secretary of
State’s Web site at: www.sos.state.oh.us or call 1-877-767-6446.
9. Birthdate (MO-DAY-YR) (required) 11. Phone No. (voluntary)
10. Ohio drivers license No. OR
last 4 digits of Social Security No.
(required to be listed if you have one)
14. Your Signature
Date ______/______/______
MO DAY YR
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11
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R.C. 3503.19
"Voters must bring identification to the polls in order to verify identity. Identification may include a current and
valid photo identification, a military identification, or a copy of a current utility bill, bank statement, government
check, paycheck, or other government document, other than a notice of an election or a voter registration
notification sent by a board of elections, that shows the voter's name and current address. Voters who do not
provide one of these documents will still be able to vote by providing the last four digits of the voter's Social
Security number and by casting a provisional ballot. Voters who do not have any of the above forms of
identification, including a Social Security number, will still be able to vote by signing an affirmation swearing to the
voter's identity under penalty of election falsification and by casting a provisional ballot." For more information on
voter identification requirements, please consult the Secretary of State's Web site at: www.sos.state.oh.us or call
1-877-767-6446.
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Registration Department
2925 Euclid Avenue
Cleveland, Ohio 44115-2497
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BOE-1643 / Rev 8-09
12
Cuyahoga County
Together We Thrive
PLEASE READ: WE ARE REQUIRED BY FEDERAL AND STATE LAW TO PROVIDE YOU WITH THIS
INFORMATION.
Applying to register or declining to register to vote will not a ect the amount of bene t assistance
that you will receive. If you would like assistance lling out the voter registra on form, we can help you. The decision
to seek help or accept it is yours.
ESTA INFORMACIÓ N ESTA DISPONIBLE EN ESPAN
OL
If you are not registered to vote where you live now, would you like to apply to register to vote here today?
Yes No I am already registered to vote at my current address
If you decide not to check either box, you will be considered to have decided not to register to vote at this me.
Please sign below to acknowledge you have received this informa on.
You must be a United States ciƟ zen in order to register to vote.
Name: _______________________________ Date: ____________________________
(Please Print)
This por on of the form is returned to the Agency
This por on of the form is given to the applicant customer
If you have not received any veri ca on of your voter registra on from the county Board of Elec ons in which you
reside 21 days from the date you registered, you may inquire on the status of your registra on by contac ng your
county board of elec ons. In Cuyahoga County:
Cuyahoga County Board of ElecƟ ons
2925 Euclid Avenue
Cleveland, OH 4115
(216) 443-3200
If you believe someone has interfered with your right to register or decline to register to vote, your right to
privacy in deciding whether to register or in applying to register to vote, or your right to choose your own poli cal
party or other poli cal preference, you may le a complaint with the prosecu ng a orney of your county or with
the Secretary of State.
Cuyahoga County Prosecutor Ohio Secretary of State
1200 Ontario Avenue 180 E. Broad Street
Cleveland, OH 44114 Columbus, Ohio 43215
(216) 443-7800 (877) 767-6446 Toll Free or (614) 466-2585
Notice of Rights and Declination Form
Cuyahoga Job and Family Services
13