PROJECT QUALITY PLAN
TEMPLATE
Template begins on page 2
Page 1 of 14
PROJECT QUALITY PLAN
PROJECT NAME
PROJECT ID
COMPANY NAME
Street Address
City, State and Zip
webaddress.com
VERSION 0.0.0
00/00/0000
Page 2 of 11
DOCUMENT CONTROL
FILE NAME DOCUMENT ID
DOCUMENT OWNER ISSUE DATE LAST SAVED DATE
VERSION HISTORY
VERSION REVISION DATE DESCRIPTION OF CHANGE AUTHOR
DOCUMENT APPROVALS
ROLE NAME SIGNATURE DATE
Project Sponsor
Project Review Group
Project Manager
Quality Assurance
Manager
Procurement Manager
(if applicable)
Communications
Manager (if applicable)
Project Office Manager
(if applicable)
Other (if applicable)
Page 3 of 11
TEMPLATE GUIDE
HOW TO USE THIS TEMPLATE
This project quality plan template guides you through the sections of a quality plan. You may add,
remove, or edit sections to suit your needs. This template includes sample tables that contain
content suggestions for your plan. You can customize any section in this template, including
tables, text, etc.
QUALITY PLAN OVERVIEW
Provide a high-level overview of your quality plan for your project, product, or service. You might
include the following:
• Quality Control Objectives: These include the specifications, characteristics, cycle time, cost,
resources, reduction of imperfections and bugs, and degree of uniformity, effectiveness,
dependability, etc.
• Quality Control Steps: These include steps in the process that relate to your organization’s
operating practices or procedures.
• Quality Control Responsibilities: These include the sponsors, management, and resources
that you have to consider during the quality control process.
• Quality Control Documented Standards: These include the applicable quality control
practices, procedures, and instructions.
• Quality Control Testing: This includes the quality control testing criteria that you’ll use at
various stages. Criteria include the inspection, audit programs, etc.
• Quality Control Change Process: This refers to how you will document and communicate
changes/improvements to the quality control process.
• Quality Control KPIs: Here, you include the details concerning the key performance
indicators (KPIs) that you’ll use for measuring the effectiveness of the quality control
objectives.
Page 4 of 11
TABLE OF CONTENTS
DOCUMENT CONTROL .................................................................................................................................. 2
VERSION HISTORY ........................................................................................................................................... 2
DOCUMENT APPROVALS ............................................................................................................................... 2
TEMPLATE GUIDE ............................................................................................................................................ 3
QUALITY CONTROL PLAN OVERVIEW ........................................................................................................... 3
1. QUALITY STANDARDS .............................................................................................................................. 5
2. QUALITY OBJECTIVES .............................................................................................................................. 6
3. QUALITY ROLES AND RESPONSIBILITIES .................................................................................................. 7
4. DELIVERABLES AND PROCESSES SUBJECT TO QUALITY REVIEW .......................................................... 8
5. QUALITY CONTROL MILESTONES ............................................................................................................ 9
APPENDICES ................................................................................................................................................. 10
Page 5 of 11
1. QUALITY STANDARDS
Provide details regarding any product or industry quality standards that apply to your quality plan.
For example, applicable industry standards might include the International Organization for
Standardization’s (ISO) quality standards, etc. Or, your plan might have to account for certain quality
criteria that your company or client requires.
Page 6 of 11
2. QUALITY OBJECTIVES
Provide details regarding the quality plan objectives for the overall project or product’s
deliverables. Be as specific as you can. Include your criteria for measuring success. You can use a
separate quality metrics table to enter the detailed metrics for each deliverable.
METRIC/SPECIFICATION MEASURE
QUALITY CONTROL
OBJECTIVES
QUALITY CONTROL STEPS
QUALITY CONTROL
RESPONSIBILITIES
QUALITY CONTROL
DOCUMENTED
STANDARDS
QUALITY CONTROL
TESTING
QUALITY CONTROL
CHANGE PROCESS
QUALITY CONTROL KPIs
ETC.
Page 7 of 11
3. QUALITY ROLES AND RESPONSIBILITIES
Enter the roles and responsibilities that you’ll need for the quality control process.
ROLES RESPONSIBILITIES
QUALITY ASSURANCE
MANAGER
PROJECT MANAGER
DEVELOPER(S)
QUALITY ASSURANCE
TEAM MEMBER(S)
ETC.
Page 10 of 11
APPENDICES
Provide any additional information related to your quality control process, including quality control
process forms, diagrams, policy documents, etc.
APPENDIX ITEM LOCATION
DISCLAIMER
Any articles, templates, or information provided by Smartsheet on the website are for
reference only. While we strive to keep the information up to date and correct, we
make no representations or warranties of any kind, express or implied, about the
completeness, accuracy, reliability, suitability, or availability with respect to the website
or the information, articles, templates, or related graphics contained on the website.
Any reliance you place on such information is therefore strictly at your own risk.