Wayfinder Volunteer Benefits
As a Wayfinder volunteer you will be eligible to earn rewards, which are determined by each individual
event, facility, and venue. Outlined below are the benefits for volunteering with several of the main
Wayfinder teams.
Any voluntary service is at the discretion of the Durham Wayfinder Teams. The Administrator/Team
Manager may, at any time, and for whatever reason, decide to terminate volunteer’s relationships with
the organization. Similarly, volunteers may at any time, and for whatever reason, decide to terminate
their relationships with the “Your Group”. Notice of such decisions should be communicated at the
earliest opportunity, preferably in writing.
Duke University Performing Arts Benefits (DUPA)
FREE EVENT PARKING: When you volunteer to usher an event on West Campus, DUPA will add your
name to a list held by the parking attendants so you can park for free the evening of the event.
SEE THE SHOW YOU USHER: Often times volunteers will be asked to help the house manager close the
house and assist with late seating, DUPA will allow volunteers to watch the show they are ushering free
of charge if seats are still available.
DISCOUNT COUPONS: Receive a coupon for 25% off two (2) full price tickets to the eligible show of your
choice for each usher shift you complete! After your usher shift is completed, you will receive your
coupon in 2-3 business days via e-mail. The more shows you usher, the more coupons you'll receive!
FREE TICKETS: After ushering ten (10) shows, you'll receive a coupon for two FREE tickets to the eligible
show of your choice!
*Coupon may be used one time only and must be redeemed over the phone or in person at the Duke University Box Office.
Service charges may apply. Coupon does not guarantee tickets until you redeem it for specific tickets. Please complete your
order in advance. Coupon cannot be used for tickets to events that are already sold out. Coupons are only valid on new orders.
Specific shows may be excluded from the usher benefit program due to preference from the producing organization.*
Durham Performing Arts Center (DPAC) Benefits
VIEW THE SHOW: See Broadway shows and other national acts after your shifts when seating is
available.
EARN FREE TICKETS: Earn DPAC Star cards while serving at DPAC and redeem these cards for free
tickets. On the first of each month, a set number of complimentary tickets to performances within the
month will be made available on a first come first serve basis for volunteers. The star card requirement
varies per performance based on management discretion. The star card requirement for each show will
be posted at the beginning of each month to give volunteers ample amount of time to plan for Star
Trade.
REDEEM FREE SNACKS: Star cards can also be used to purchase concessions at the Grand Tier
concessions stands.
STAR OF THE MONTH: Every month, DPAC Stars will recognize one volunteer who has portrayed
excellent service. Volunteers who stand out for their great work in attendance and customer service will
receive a small token of gratitude for their service.
VOLUNTEER APPRECIATON EVENTS: Let us serve you by treating volunteers to a special event.
EARN VOLUNTEER CREDIT: Earn volunteer credits towards some colleges and high schools’ graduation
requirements.
MEET NEW PEOPLE: The DPAC STARS team holds many members. Join today to meet and work with
wonderful staff and other great volunteers.
Carolina Theatre Benefits
SEE THE SHOW YOU USHER: Carolina theatre will allow volunteers to see the show they are ushering
free of charge if seats are available.
Carolina Theatre Gold Team
Top volunteers with 60 or more hours in a season.
Note that at least a portion of those hours should be in assisting with events other than the big Carolina
Theatre Presents concert series. Some other areas would be: Cinema, Arts Discovery/School Shows,
Rentals for groups such as Chamber Orchestra, Durham Symphony, Triangle Youth Ballet, and even front
office assistance, mailings etc.
Festival Benefits
Benefits vary from festival to festival so it is best to check with the Volunteer Coordinator of the festival
ahead of time.
Past benefits include: Volunteer appreciation event, free admission to the festival, free food, free
concessions, free event T-shirt
