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Welcome to SunTrust Broadway!
Welcome to our tenth season of SunTrust Broadway at
DPAC. You are part of an exclusive group of Broadway fans
whose support has helped SunTrust Broadway become the
#1, one-week Broadway series in the country.
DPAC continues to be at the top of the list as the biggest
new hit shows take to the road to perform at America’s
best performing arts centers. Our new season features
many of Broadway’s recent top-ten shows, along with
brand new North American tours of shows made famous
in London’s West End and Australia.
Our season membership program has grown to record-
breaking numbers, and you’re now locked in with the best
seats and the best prices for these sure sell-outs. Whether
this is your rst season, you’ve been with us for 10 GREAT
YEARS, or anywhere in between, we welcome you with
friendly smiles and stand committed to making your every
visit to DPAC the best it can be. Thank you for joining us
as we celebrate
10 GREAT YEARS
We’re Here to Help: Three Easy Ways to Contact Us
Email:
Broadway@DPACnc.com
Phone:
919-281-0595
In-Person:
123 Vivian Street
Durham, NC 27701
Tips for a Great Visit
Let go of any ideas you may have about a performing arts
center and open yourself up to a new live entertainment
experience unlike any other you’ll nd in the region.
We’re Here to Help.
Above all, we hope you enjoy your experience at DPAC,
and please know that we are here to help. If you have a
question or need assistance of any kind, please just ask a
member of our staff. We believe in great entertainment
experiences, and we want to be our guests’ favorite place
for live events.
There is No Dress Code.
While going to DPAC is certainly a special occasion, there
is no required dress code. Some guests enjoy dressing up
and making a special night of it, and you can too, but most
of all we want our guests to be comfortable.
We would ask you to politely consider other guests’
possible allergic reactions when applying fragrances like
perfumes or colognes, as DPAC is a closed area with many
people in close proximity to each other.
Come Early. Don’t Be Late.
We recommend planning your travel so that you arrive in
downtown Durham no later than 45-60 minutes before
show time. You should then budget about 15 minutes to
park and walk to the theater. Our lobby doors open 60
minutes prior to show time; seating areas open 30 minutes
prior to show time for Broadway.
Late Arrivals.
Most shows require that our ushers hold late arrivals
in the lobby until a suitable pause in the program. The
timing of allowing late arrivals into the seating area is
determined by the show and designed to cause as little
disruption as possible.
Note: On show dates that coincide with a Durham Bulls
home game, please allow yourself an additional 10-15
minutes travel time.
Show Length.
Most shows usually last two to three hours and typically
have an intermission. You can nd the exact schedule
posted in the lobby near the doors to the seating area and
the restrooms. Intermissions for most shows move very
quickly and commonly run just 15-20 minutes.
Snacks and Refreshments.
Our menu features soft drinks, bottled water, wine by the
glass and a selection of premium domestic beer, imports
and craft brews plus a variety of hand crafted cocktails.
Our snack menu includes candy, chips, pretzels and fresh
baked cookies. For recommended pre-show dining options,
please visit the Plan Your Visit page at DPACnc.com
Pre-order Drink Service.
For Broadway shows, DPAC also offers a pre-order drink
service. You simply pre-pay for your favorite beverage
before the show begins, and it will be ready and waiting for
you at the start of intermission.
House Wines and Beer Menu.
Wine Selections:
DPAC’s House Wines include highly rated selections of
Cabernet, Chardonnay and Pinot Grigio. These are available
at all lobby bars and snack and beverage windows. For
guests looking for a wider selection, please visit the Skyline
Wine and Martini Bar in the Orchestra Lobby.
Beer Selection:
Our snack and beverage windows offer a nice selection of
popular premium domestic beers. For a wider selection of
specialty and craft beers, please visit any of the lobby bars
and in the Skyline Lounge.
Photo Credit: HuthPhoto
Photo Credit: HuthPhoto
Restrooms.
DPAC regularly receives many compliments about our
restroom attendants who assist in moving lines quickly so
please do not be dissuaded by the lines you might see at
the start of intermission.
Content Advisory/Parental Discretion.
DPAC offers a diverse selection of entertainment. Not
all productions may appeal to or be appropriate for
every guest or for all ages. Ticket buyers should take
responsibility for making informed decisions regarding their
purchases. We recommend visiting the ofcial website of
each show, or for popular Broadway shows, websites like
Broadway.com are a good resource to learn more about
the show you are coming to see at DPAC. If you ever have
questions about the content or appropriateness of a show,
please contact us at GuestServices@DPACnc.com
Temperature.
Our temperature settings are designed to achieve a room
temperature of 70 to 72 degrees. Our recommendation is
to dress comfortably for being in a large crowd, and if you
are susceptible to cold, just bring a sweatshirt, light jacket
or sweater just in case.
Weather and Events at DPAC.
During winter weather months, all performances scheduled
at DPAC normally take place as planned. If weather or
travel conditions ever prevent you from attending a show
in your season ticket package, DPAC staff will do what
they can to make an accommodation of some kind, but
this accommodation will vary from show to show. Before
purchasing tickets for any events at DPAC, please know
that all sales are nal. For additional questions please
contact GuestServices@DPACnc.com
Important Guest Etiquette
At DPAC we’re committed to Guest Courtesy. Please remember to be a good neighbor to those seated around you.
Camera/Recording.
Photography and video recording is prohibited.
All electronic devices (cell phones, smart
phones, tablets, digital cameras) must be
turned off before entering the seating area.
Cameras with detachable lens are not allowed
into the building, and for some shows no
cameras of any kind are allowed including small
point-and-shoot cameras.
It Can Wait.
Please also save texting until AFTER the
show. The light from phones is distracting
to others throughout the theater. Please
keep them turned off. Once the show starts,
please let the stage be the center of attention.
We ask that you silence all cell phones and
limit conversation. If children are attending
this performance with you, please exit the
theater immediately if they become restless
or talkative
Entering and Exiting the Seating Area.
During concerts, please time your exits and
re-entry to the seating area to occur only at
intermission or breaks between songs.
Kids at DPAC.
Please note that all guests require a ticket,
regardless of age. Children under the age of 6
are not allowed at most DPAC performances
including our Broadway shows. To check
specic age restrictions on an individual show
please visit the More Info page for that show
on our website. For some shows DPAC will
make recommendations on the appropriate
minimum age based on the content and
the length of the event. Parental discretion
is always advised and judgment of the
appropriateness of the content for each show
should be made on an individual basis prior to
purchase. Children must be able to sit quietly
in their own seat without disturbing other
guests. As a further courtesy to our guests,
DPAC recommends one parent or chaperone
for every one child in attendance..
Photo Credit: HuthPhoto
Manage Your Seats Online
Your DPAC Account Manager lets you manage your season
seats quickly and easily.
Features:
• Renew your season seats and pay invoices
• Manage all seats at a glance
• Update your account information
• Forward tickets to friends, family or clients via email up
until two hours before the start of the show
• Purchase extra seats to shows on your season
Seat Exchanges.
Members must give three days advance notice before
your scheduled performance, and we’ll always do our best
to make it easy to exchange seats from your regularly
designated performance into another performance of
the same show. If exchanging into a higher priced seating
location or performance, simply pay any applicable price
difference.
Access Your Online Account Today
Step 1: Go to SunTrustBroadway.com and click on
Season Seat Member Log-In
Step 2: Log in to Account Manager with the
Account ID located on the bottom of each
ticket in your package.
Step 3: Start managing your seats – it’s that easy!
We Can’t Wait to Welcome You Back to DPAC
DPAC is located next to the famous Durham Bulls Athletic
Park in the award-winning American Tobacco Historic
District. For GPS and internet mapping systems, our
address is 123 Vivian Street, Durham, NC 27701.
Complimentary Parking
Complimentary parking for members is provided for each
of the SunTrust Broadway shows purchased as part of your
season package (Encore Broadway special engagements
are not included). This complimentary parking is offered
in the American Tobacco North Deck, located 2/10 of a
mile west of DPAC. For GPS and internet mapping systems,
the parking deck address is 305 West Pettigrew Street,
Durham, North Carolina, 27701. Park at no charge and
stroll past the waterfalls of the American Tobacco District
campus on your way to DPAC. For detailed location and
parking maps including turn-by-turn instructions please
visit DPACnc.com.
Note: Due to the large number of Season Seat Members,
this special parking arrangement is available only at the
North Parking Deck. There are more than 3,000 parking
spaces in area parking decks, street spaces and surface lots
within a 5 to 10 minute walk of DPAC (1/10 to 3/10 of a
mile). For a complete list of parking options please visit the
Plan Your Visit page at DPACnc.com.
Directions
We’re located just three blocks off NC 147/ Durham
Freeway, via exits 12B or 13. Freeway access is easy
from all parts of the region via I-40 and I-85. For more
information and detailed directions and maps, please visit
the Plan Your Visit page at DPACnc.com.
Courtesy Shuttle
For guests with mobility impairments or guests
uncomfortable walking from our nearby parking areas,
DPAC offers a Courtesy Shuttle from the American
Tobacco East Deck. This service brings the Shuttle right
into the lower level of the East Deck, minimizing walking
for those that are uncomfortable with the distance from
this parking area to DPAC. You can nd more information
on this shuttle and view a map of the courtesy shuttle
parking area at DPACnc.com.
Photo Credit: Colin Huth
The American Tobacco Historic District
