is a multi-usage platform that
organizations and businesses use to share
information about a product, brand or program.
Using only 140 characters, your tweets can include
a link to any web content (blog post, webpage, PDF
document, etc.) or a photograph or video.
Source: Social Media Examiner (2013).
Write Clearly + Concisely
Stop the grammar errors. Many Tweeters
automatically think it’s OK to recreate the
dictionary by shortening words with abbreviations.
Tweet with clarity, proper punctuation and be
succinct—you only have 140 characters!
Post Frequently
Twitter is fast-paced, which can cut the lifespan of a
tweet drastically. For some local units that may be
too overwhelming.
Twitter is most active from 9
a.m. to 3 p.m. in any given time zone so focus your
attention on tweeting during that time span and
tweet or retweet 2-8 times daily.
Be the Expert
Establish yourself as the expert in your industry and
post/retweet helpful content and resources that
are not your own. Tweet trending articles and share
popular blog posts from your favorite newspapers,
bloggers and partner organizations.
Tweets with links have an 86% higher retweet
rate. Your link should have a “call to action”
strategy. Take the user to your website. Ask the user
to register for a webinar and link a tweet to the
registration site.
Use Hashtags Strategically
Hashtags (#) allow Tweeters to discuss issues and
events on Twitter in real time. They also help to
organize tweets, spread information and find new
friends. Tweets should not have more than one or
two hashtags.
Quick Tips
• Shorten your links with Bit.ly or Ow.ly to
track statistics
• Preschedule content ahead of time using
HootSuite, Tweetdeck or Buffer
• Catch a user’s attention with an image in
your tweet. Photos should be at least
525 x 262 pixels wide.