Microsoft Word - Digital Audio Files on PACER2021

Frequently Asked Questions

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Q: WhichhearingshaveaudiofilesonPACER?

A: Bankruptcyjudgeshavediscretiononwhichaudiorecordings,ifany,willbeavailableonPACER.

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Q: HowdoIknowifthedocketentrycontainsanaudiofile?

A: Thedocketentrycontainsthefollowinglanguageatthebeginningoftheentry:PDFwith

attachedaudiofile.Exampleofdockettext:

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Q: HowdoIgettheaudiorecordingtoplay?

A: Yourinternetbrowserdeterminesthemethodneededtoplaytherecording.Thisguidecontains

instructionsfordownloadingthefileinChrome,Firefox,andMicrosoftEdge.Italsocontains

instructionsforlisteningtotheaudiofileonceyouhaveopenedthedownloadedPDFinAdobe.

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Q: Howmuchdoesitcosttolistentoanaudiofile?

A: UsersmayaccessthedigitalrecordingsthroughPACERforaflatrateof$2.40permatter.

Partiestoacaseareeligibletoaccessthedigitalrecordingatnochargeastheirinitialfreelook.

Theinitialfreereviewexpiresin90days,however,thefilescanbe downloadedtoyour

computerandaccessedatyourconvenience.

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Q: HowcanIsavetheaudiofileto

mycomputer?

A: Beforeyouopentheaudiofile,youcanrightclickonthefileandselectSaveAttachment.Ifyou

havealreadyopenedthefileinWindowsMediaPlayer,switchtotheLibrarymode,locatedon

theupperrightcorneroftheaudiofile.ClicktoSaveListlocatedontherightuppercorner.

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Q: CanIhavethedigitalaudiofileofacourthearingonPACERtranscribed?

A: No,audiofilesthathavebeendocketedandareavailableonPACERarenotconsideredthe

officialrecordandcannotbeusedtomakeofficialtranscripts.

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Instructions for Downloading Audio Files in Google Chrome

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Onthedocketsheet,locatethehearingdateandPDFwithAudioFile.Clickonthedocketentrynumber

todisplaythePDF.

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APDFwillopeninyourbrowser.TheaudiofileisanattachmenttothePDF.

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Intheupperright‐handcornerofPACERclicktheDownloadbutton:

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YouwillbepromptedtosavethePDF.Selectthefolderwhereyouwouldliketoputthedocumentand

createanameforit.

Onceyouhavenamedyourfile,gotothatdirectoryonyourcomputer

andopenthefile.Itshouldopen

inAdobe.ForassistancewiththeAdobefile,pleaseseetheInstructionsforListeningtotheAudioFile

AttachedtothePDFDocument,below.

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Instructions for Downloading Audio Files in Microsoft Edge

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Onthedocketsheet,locatethehearingdateandPDFwithAudioFile.Clickonthedocketentrynumber

todisplaythePDF.

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APDFwillopeninyourbrowser.TheaudiofileisanattachmenttothePDF.

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Intheupperright‐handcornerofPACERclicktheSaveicon.

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YouwillbepromptedtosavethePDF.Selectthefolderwhereyouwouldliketoputthedocumentand

nameit.

Onceyouhavenamedyourfile,gotothatdirectoryonyourcomputerandopenthe

file.Itshouldopen

inAdobe.

ForassistancewiththeAdobefile,pleaseseetheInstructionsforListeningtotheAudioFile

AttachedtothePDFDocument,below.

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Instructions for Downloading Audio Files in Firefox

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Onthedocketsheet,locatethehearingdateandPDFwithAudioFile.Clickonthedocketentrynumber

todisplaythePDF.

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APDFwillopeninyourbrowser.TheaudiofileisanattachmenttothePDF.

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Intheupperright‐handcornerofPACERclickthe

Downloadbutton.

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Youwillgetthispopup:

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SelectwhetheryouwanttoOpenwithAdobeAcrobatorSavetheFileand clickOK.Ifyouopenthefile

withAdobe,youwillbeabletolistentheaudiofileimmediately,butthefilewillnotbesavedunlessyou

dosobeforeclosingit.Ifyou

choosetosavethefile,youwillneedtoreopenitinAdobetolistentothe

attachedaudiofile.

ForassistancewiththeAdobefile,pleaseseetheInstructionsforListeningtotheAudioFileAttached

tothePDFDocument,below.

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Instructions for Listening to the Audio File Attached to the PDF Document

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Clickthepaperclipiconcircledabove.ThiswillopentheattachmenttothePDF:

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Clickonthenameoftheattachmentascircledabove.Thiswillopenyourcomputer’saudioplayerand

playtheaudiofileofthecourthearing.

NOTE:Ifyouareunabletodownload

theaudiofile,oryoudownloadthefilebutitgivesyouanerroror

won’tsavethefileasaPDF,firstclearyourcache.Todothis,gotoyourbrowsersettings.UnderPrivacy

andSecurity,clickClearbrowsingdata,andthenselecttheboxnexttoCachedimagesandfiles.Click

theCleardatabutton.Returntoyourbrowserandtry

downloadingthefileagain.

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Theattachmentwindowwillthenbeshown.Doubleclickontheembeddedaudiofiletoopenit(you

canalsorightclickontheembeddedaudiofileandthenclickOpenAttachmentorSaveAttachment.)

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