Housekeeping Supervisor
Responsibilities for the Position:
Assist the Housekeeping Manager in leading the housekeeping team.
Help the staff to provide 4 Diamond Service to all guests.
Ensure that all guest rooms and guest areas are clean according to Preferred
Standards, and supervise the daily tasks of the housekeepers / house person/
public spaces attendant as much as needed.
Responsible for supervising the turndown attendants, conducting monthly
inventories, and assisting the Housekeeping Manager with additional projects for
the betterment of the property.
Essential Duties / Job Requirements:
Must ensure that all details of the guest rooms are held according to our Preferred
Standards, including but not limited to linens, towels, carpet, tile, walls, glass and
appliances, and furnishings.
Two years of prior experience in housekeeping is preferred.
Must be able to work in a high paced environment without compromising
attention to detail.
Must be able to train employees effectively and recognize the need for coaching
and counseling.
Ability to lift and carry 50 pounds for 100 yards.
Ability to make quick decisions and posses good judgment.
Must be able to walk / stand for extended period.
Must be able to assist guests with any challenges to create a positive and
memorable experience.
Good listening skills required.
Good interpersonal skills required.
Ability to work well with a team and individually without constant supervision.
Ability to multi-task in a very high paced environment.
Ability to remain calm and professional at all times.
Impeccable attention to detail.
Creative problem solving skills.
Excellent organizational skills.
Exceptional Management time skills.
Must be knowledgeable of all in-house events and resort activities.
Report all safety hazards and suspicious activities to Manager.
Know and understand all safety procedures and expectations as well as know their
role in an emergency event.
Solid understanding of the different operations of the department as well as
interdepartmental communication with Engineering, Food and Beverage, and the
Front Desk.