SAN MATEO COUNTY SUPERIOR COURT
400 County Center
Redwood City, CA 94063
October 20, 2023
Dan Radovich
Communications Officer
dradovich@sanmateocourt.org
San Mateo County Superior Court Launches
Online Fix-It Ticket Correction Program
Latest Addition to an Expanding Suite of Online Services
REDWOOD CITY – The San Mateo County Superior Court’s Traffic Division now offers the ability to easily
correct “fix-it” tickets completely online. Launched in September, the Court provides a convenient way
for people to submit proof of corrections online without having to come into the clerk’s office. Common
fix-it tickets include mechanical issues involving headlights or tinted glass, expired registration, and lacking
valid insurance. Once proof of corrections are submitted online and approved by a judge, the Court will
lower fines to $25 per correctable violation.
The Court offers a host of other helpful online services through the Traffic Division. In 2020, the Court
debuted a program to lower traffic citation fines online without the necessity to appear before a judge in
court. After a plea of “guilty” or “no contest” is entered online, people can pay the reduced fines and sign
up for traffic school if requirements are met. There is no proof of financial hardship required to qualify.
However, only individuals with traffic citations not yet heard by a judge are eligible for this program.
Those with proof of financial hardship and not attending traffic school can take advantage of an
alternative program to apply for even greater fine reductions using the Judicial Council of California’s
MyCitations online request tool. In addition to applying for fine reductions for eligible infractions, people
can also request payment plans, more time to pay, or ask to complete community service instead of paying
fines and fees. MyCitations can even be used by individuals with cases that are currently in collections.
Many other important functions can be performed online as well. People filing requests for trial by written
declaration, commonly referred to as “trial by mail”, can also apply online, including those looking to
convert in-person trials scheduled more than 30 days away. Additional questions can easily be answered
with the convenient LiveChat feature. This helpful tool connects users directly with a real Clerk in the
Traffic Division, offering the same full service as calling by phone, including the ability to schedule in-
person court appearances. The Traffic Division also provides the option to sign up for text reminders for
upcoming court hearings and for those enrolled in payment plans.
Please visit the Court’s website to access and learn more about all of the Traffic Division’s online services:
www.sanmateo.courts.ca.gov/divisions/traffic
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