Audible Primer Document

Getting Started Guide audible.com

1

Welcome to Audible’s

Getting Started Guide!

Audible offers more than 34,000 hours of spoken word content

(books, periodicals, and radio shows) that you can download

and enjoy immediately. This guide explains how to:

1. Browse, Find, & Buy Items from Audible.com.

2. Manage & Organize Your Online Audible Library.

3. Download & Listen to Purchased Items.

Happy Listening!

We welcome your comments and suggestions about this guide.

Please email them to [email protected]

Getting Started Guide audible.com

2

Step One – Browse Selections and Shop at Audible

Browse and Shop

This section describes the many ways to browse, shop, and buy

Audible programs. You can:

• Browse highlighted selections. (We regularly update our website and

feature new audiobooks and programs.)

• Listen to a sample of any program before you buy.

• Place items in your shopping cart, then purchase them.

• Use our basic and advanced search features to find programs by

author, title, or category.

Sample audible.com Homepage

Getting Started Guide audible.com

3

Browse Audible

Audible.com features new releases, best sellers, and other audio

programs updated weekly. Use these handy home page tools to find

what you’re looking for:

1) “Shop”: You’ll find 26 comprehensive categories on our “Shop by

Category” page. Click any category to view a list of related titles, or

click “Category Index” to view all categories (and their subcategories)

as text links.

2) Basic & Advanced Search: You’ll find our basic search box on the

left side of our home page. Enter title, author, or keywords into the

box and click “Go”. Our advanced search narrows the scope of

results received when searching the thousands of titles in our store.

You can search by keywords, narrator, subject, running time, format,

subscription edition titles, publication date, media type, and

abridged/unabridged items.

3) “Browse by Category”: Use this drop-down box (as an alternative

to clicking “Shop”) to view a category’s main page. The box is

located on the left navigation bar just below our basic search box

and Advanced Search link. Click the box to view a list of categories.

4) “Good Listening”: Click the links under “Good Listening” on the left

hand navigation bar for award-winning books, best-seller lists,

audiobooks recommended by Audible staff, and more.

Your Shopping

Cart & Wish List

Select an item to purchase by clicking on Add to Basket icon.

Your audio selections will be added to your Shopping Cart and held

there until you are ready to complete your purchase. To view your

Shopping cart, select the icon at the top of the page. The shopping

cart contains all items that you have added to your basket during

your visit(s) to audible.com. You come here when you are ready to

check-out (buy) these items. Items in your cart may also be removed

from your cart, or moved to your wish list, at any time.

You can also create and view your Wish List of titles you’d like to

consider for future purchases by clicking this icon. During any of your

visits to Audible you can place audio selections on a wish list to be

easily accessed for a future purchase.

Getting Started Guide audible.com

4

Menu Bar Items

Look for these links across the top of our home page and refer to

them as necessary:

Main Navigational Menu

Shop – Displays a list of 26 comprehensive audio content

categories. Click any category to see a list of bestsellers and other

popular titles.

My Account – Access personal account information, including

payments, e-mail, streaming preferences, and more. Note: You will

need your Audible password to access portions of this area.

My Library – Stores all your purchases for future downloading and

listening.

Using Audible – Provides brief information about how our service

works. Read it, and you’ll know the basics in less than a minute.

Refer Your Friends – Earn points towards a great gift, raise money

for a local school or nonprofit group, or enroll in a corporate program.

About Audible – Learn about our website and our company.

Upper Navigational Menu

My Wish List – Place items you’re eager to purchase here. You can

add to this list (and view it) as often as you like.

Claim/Buy Gift – Select the perfect Audible gift for friends and

family.

Shopping Cart – Lists items you’ve selected for purchase.

Help Center – Find FAQ’s, instructions, and instructional documents.

AudibleListener

member

information

AudibleListeners can find book balance, subscription balance, and

renewal date in the left-hand navigation bar. This will tell you how many

books or subscriptions you are entitled to at the time you log into

Audible.

What is AudibleListener?

AudibleListener

TM

plans save you a bundle every month on your favorite

audio programs. Listen to our vast selection of audiobooks and

subscriptions anytime, anywhere and save an average of more than

50% off our already low digital audio prices.

Each AudibleListener monthly membership plan provides credits to

purchase a specific number of programs each month for one low

monthly fee. Go to www.audible.com/audiblelistener

for a list of the

current plans being offered.

Getting Started Guide audible.com

5

Sample Web Page For an AudibleListener

What programs

may I purchase

using

AudibleListener?

Navigating through our website, you will find AudibleListener icons

next to programs that are available to you:

Blue AudibleListener icons identify audiobook programs

available to Basic and PremiumListeners.

Red AudibleListener icons identify 1-month subscriptions

available to BasicListeners.

Step Two – Manage “My Library”

What is My

Library?

“My Library” is your personal online bookshelf at Audible.com. One

bookshelf holds Audiobooks (i.e., Individual Programs), while the

other holds periodicals and radio shows (i.e., Subscriptions).

In My Library you can:

• Find Individual Program or Subscription purchases.

• Download or stream any title.

Getting Started Guide audible.com

6

Sample “My Library” Web Page at audible.com

Getting Started Guide audible.com

7

Purchasing

Individual

Programs

My Library contains all Individual Programs you have purchased

from audible.com.

• Every time you complete your purchase of any title other than a

periodical or radio-show subscription, the title(s) you have chosen

are instantly placed in “My Library” under the “New - Individual

Programs” tab.

• Once a title appears in your library, you can download and listen to it

anytime; it is YOUR library and your selections will always be there.

•

Use your library to stream, or download and listen to, your audio

programs.

• Individual Programs are organized into three folders:

New – Displays any purchases you have not yet downloaded.

Heard – Lists audio programs you have already downloaded.

Archive – Allows you to organize your library. If you’ve downloaded

dozens of books, “Archive” provides an excellent place to

store them, thus keeping items under “New” and “Heard”

uncluttered.

Sample “My Library” Web Page for New Subscriptions

Getting Started Guide audible.com

8

Purchasing

Subscriptions

“My Library” contains all purchased subscription content, such as

The New York Times, Scientific American, or All Things

Considered.

There are two tabs:

New –

We immediately deliver the latest copy of your

subscription and display the selection under the “New”

tab. Based on the timing of the subscription (e.g. daily,

weekly, monthly) the next issue will be placed under this

tab on the date it is issued.

Archive –

Provides access to older issues of your subscriptions.

Note: You can request to be notified by email when a new edition is

delivered to “My Library” by going to the email preference in “My

Account”.

Step Three – Listening to Your Audible Audio

Sample “My Library – Get it now” Web Page

Getting Started Guide audible.com

9

What will you do

on the “Get it

now” Page?

1. Select the item you want to listen to and click the “Get It Now” button.

2. Choose an audio format.

3. Decide whether you’d like to listen while connected to the Internet or

offline. You’ll click either “Stream” or “Download” based on which you

choose.

Choosing a

Format

Audible programs are available in a variety of “formats.” Most

mobile players are designed by their manufacturers to play one or

two Audible formats.

• If your player supports more than one format, this choice allows you

to control the download and playback experience. Smaller audio-

content files are represented by lower format numbers (e.g. formats

1 and 2). They download faster, and allow you to fit more audio on

your mobile player.

• Larger audio-content files are represented by higher format numbers

(e.g. formats 3 and 4). These offer high fidelity sound.

The right format for you may vary depending on your own audio quality

requirements, amount of space on your computer, Internet connection

speed, and which formats your listening device supports.

Once you set up your mobile player(s) with your Audible account, the

website will display which formats your player supports.

Choosing a File

Delivery Method

There are two choices when it comes to file delivery, you can:

• Download – The audio file will be downloaded from audible.com to

your PC or Mac. You only need to be connected to the Internet while

downloading.

• Stream – The audio will be played for you only while you are

connected to the Internet, and you must remain connected for as

long as you continue listening.

Note: Mac customers may only download Audible content, as

streaming is not currently supported.

What is

Downloading?

Downloading Audible content means moving it from our servers to

your computer via the Internet. Once Audible content has been fully

downloaded, you may listen to it immediately or transfer the audio

from your computer to an AudibleReady device.

Please note that you need enough disk space on your computer to hold

the audio files. If space is an issue, delete each audio file from your

computer after listening. The file will remain in your online Audible library

forever, so you can download it again anytime. You can determine the

audio file’s size by noting the number listed below each audio format

option.

Getting Started Guide audible.com

10

HOW TO DOWNLOAD

USING A PC

Go to your Audible library, select any item, click “Get It Now” and follow

these easy instructions:

1. Select an audio format.

2. Click “Download”.

3. If AudibleManager software is not open and running on your PC,

our website will request that your PC begin running the program.

(If AudibleManager is not installed on your computer, please

download it at www.audible.com/software.)

4. At the end of the download, the audio program will appear in the

Inbox window of AudibleManager.

Most Audible customers download their audio because it is much more

convenient to start listening and then be able to stop and place a

bookmark or transfer to a mobile player.

HOW TO DOWNLOAD

USING A MAC

Apple’s iTunes 3 or greater software needs to be installed on your Mac.

You can access this software at www.apple.com/itunes

. Note: iTunes 3

is only available for the Mac OS X operating system.

To download your audio program:

• Select an audio format on your online Audible library page and click

“Download”.

• When download concludes, find the Audible audio file within iTunes

and double-click on it to listen.

• If this is your first time using iTunes to play an Audible program, you

will be asked to activate your Mac. Enter your Audible username and

password to complete the activation process.

Note: If nothing happens when downloading a file, please follow these

steps:

1.

Quit your Internet browser software and any email applications that may

be open

2. Within the iTunes 3 application, select the Preferences menu

3.

Click on the General

4.

Click on the Set button next to the label "USE iTunes for Internet Music

Playback"

5.

Click OK button twice

Getting Started Guide audible.com

11

How do I use my

Mac to Burn to

CDs and Transfer

to my iPod?

iTunes software may be used to burn most Audible content onto audio

CDs for playback in any CD player, such as a car stereo, home stereo,

or portable. To burn a CD:

• Create a playlist within iTunes containing the desired Audible

program.

• Click “Burn CD” or choose menu option File -> Burn Playlist to

CD.

For audio programs that are longer than 60-70 minutes, you MUST

choose a portion of your audio program to burn to CD by entering the

Start Time and Stop Time, because each individual CD can only store

60-70 minutes of info. A 6 hour audiobook will take up to 6 CDs to burn

the entire program – the first CD holding minutes 0 to 60, the second CD

starting at 60 and stopping at 120 minutes, and so on. The typical CD-R

disk has the capacity to hold between 60 and 80 minutes of audio;

however, please check the packaging of your CD-R for capacity

information provided by the manufacturer:

• Choose menu option “File …Get Info”, then select the “Options”

tab to enter “Start Time” and “Stop Time”. You will need to set the

Start Time and Stop Time for each CD you burn to create a

complete set of CDs spanning the entire program.

iTunes may also be used to transfer Audible content to your iPod MP3

player. Audible formats 2, 3, and 4 may all be played on your iPod.

Please refer to the Help function within iTunes or go online to

www.apple.com/support/itunes

for more detailed information about

using iTunes with Audible audio programs.

What is

Streaming?

Note: This section

does not apply to Mac

Users

Streaming means playing sound in real time as it is downloaded

over the Internet as opposed to storing it in a local computer file

first.

The perfect use for streaming is when you are online at a computer and

you would like to listen to your audio program immediately. Streaming

employs Windows Media Player that typically comes preinstalled on your

computer.

• You must remain connected to the Internet – you cannot

stream audio with a mobile player.

• The file is not retained on your computer for future

listening.

Note:

• You cannot bookmark starting and stopping points for

future listening.

Getting Started Guide audible.com

12

How do I use

AudibleManager?

Note: This section

does not apply to Mac

Users

AudibleManager helps you manage your audio programs locally on

your PC. While working within AudibleManager, you do not need to

be connected to the Internet. You can:

• Review the list of Audible titles stored on your computer.

• Transfer programs to your AudibleReady mobile device.

The downloaded programs will be listed on the top half of your page.

Highlight your choices and click “Add to Device”.

• Burn your audio to a CD for playback on an audio CD player.

• Listen at your computer.

• Show details about the title or subscription.

• Display information about your selection by highlighting your choice

and clicking “Show Details”.

• Delete files from your computer.

Note: Titles you delete from your computer will be retained in the My

Library section of audible.com for future download.

Sample AudibleManager Window

Getting Started Guide audible.com

13

Activating your

computer or

AudibleReady

mobile device

Activation prepares your computer or mobile device to play Audible

programs that you’ve purchased.

When you install AudibleManager you will be asked to activate your

desktop player (Windows Media Player or RealPlayer) and your

AudibleReady mobile device.

During the process you will be asked to check items you want to

activate. Certain items may be checked by default. The next step will ask

you for your audible.com username and password. In the final step,

AudibleManager will attempt to connect to Audible.com to activate your

desktop player and/or AudibleReady mobile device.

If you need further help or encounter problems during this process, you

can find help in AudibleManager or at our website. Simply click the

“More Help” button, or go to “Help” in the Windows toolbar.

Transferring

Programs to a

Portable Device

Transferring Audible programs to an AudibleReady portable device

is quick and easy. Follow these easy steps:

1. Ensure your portable device is activated. (Activation registers the

device with audible.com and authorizes it to play the Audible

programs you have purchased.) If you have not already done so, you

may activate your device by choosing Devices -> Activate/Deactivate

from the menu bar. (You only need to perform this one time for each

device you own.)

2. Ensure your mobile device is turned on and connected to your

computer via USB cable or other cable appropriate for your device.

When connected, the lower window of the AudibleManager program

will display the current audio contents of your device. If you do not

see a picture of your device or your device’s contents in the lower

window, choose Devices -> Choose Mobile Device from the menu

bar. Then select your mobile device from the list of devices

displayed.

3. Transfer your audio program to the mobile device by dragging the

program from the upper (Inbox) window and dropping it in the lower

(Device) window.

4. The Transfer Dialog will ask if you want to fill all available memory on

the mobile device or select a segment length to transfer. If you

transfer only a segment and not the entire program, you can enter

the length of time you want to transfer.

5. Click OK to continue.

6. After the transfer is complete, disconnect the mobile device and start

listening.

Getting Started Guide audible.com

14

TRANSFERRING

ADDITIONAL

PORTIONS OF A

PROGRAM TO

PORTABLE DEVICE

Each AudibleReady device provides a set amount of storage for

audio programs. If your selection exceeds available storage space,

you can listen to the audio title in parts.

• Many programs will exceed the amount of memory storage available

on your AudibleReady device. So AudibleManager will transfer the

maximum amount of audio it can.

• When you are finished listening to some or all of the audio you

transferred, simply re-connect the device to your computer

• Find the name of the audio program that you transferred on the

upper pane of AudibleManager, and drag it again to the lower pane

(where that same program should already be listed in your device).

• AudibleManager will recognize how much of the audio program you

have already listened to, and transfer the next appropriate section of

the audio to your device.

• You can use this method repeatedly until you have listened to the

entire audio program.

Getting Help in

AudibleManager

You can learn more about the functionality of AudibleManager by

accessing the Help menu at the top of the AudibleManager screen.

Be sure to check out Advanced mode for AudibleManager where you

can:

• Schedule the automatic download of your subscription programs,

• Sync your portable device.

• Set up transfer lists for your mobile device.

Listen at your

Computer

If you would like to listen to Audible content at your computer,

select a title in AudibleManager’s upper window then click Play.

Listening at your computer requires using Windows Media Player,

RealPlayer, or the Audible Desktop Player. You may select which audio

player you prefer within AudibleManager by choosing Options>Select

Desktop Player.

If you do not already have one of these audio players installed on your

PC, you’ll be prompted to download and install this software at no

additional charge.

Once installed, you can start, pause, stop, rewind and fast forward using

the buttons on the player.

Getting Started Guide audible.com

15

Burning to CD for

PC Users

Most Audible programs may be burned to CD(s) so that they may

be played in any audio CD player. To do this, your PC must be

equipped with a CD-R/W drive (commonly called a “CD Burner”).

Follow these simple instructions:

1. Open Audible Manager.

2. Click the button labeled “CD Burn Mode”. If AudibleManager

detects that additional software is needed for CD burning, the

software will prompt you to connect to the Internet to access the

appropriate software. (This will only happen the first time you

request to burn a CD.)

Go to www.audible.com/helpme

and click the Getting Started Guides link

to retrieve our Guide to CD Burning. The Guide provides complete

instructions for burning Audible audio CDs using your PC.