Create Compelling Accomplishment Bullets
When writing your accomplishment bullets, focus on the knowledge and skills you need to convey for the job you
want, not the job you had. Always ask yourself what the recruiter will find valuable, NOT what you find to be
valuable! Below are a few steps to help you write powerful bullets.
Step 1: Document your work history: List all tasks for which you had responsibility. To help you
generate ideas, review job descriptions and annual evaluations from previous positions. Keep these notes, as they
are also helpful in preparing for interviews.
Step 2: List actions and results: Use the SOAR framework to reword your accomplishment bullets.
Situation – Concisely identify the project, problem or situation you were working on.
Obstacle – What was the challenge or obstacle inherent in this situation?
Action – Focus on business language and tasks that are meaningful to the reader and use specifics
wherever possible. Use action verbs that easily identify the skills you used.
Results – Quantify results in business terms such as: increased revenues, reduced cycle times, etc. If the
result isn’t quantifiable, list the intended goal (e.g., in order to increase customer satisfaction).
The goal is to answer the question “How did your actions impact the business?” Follow these guidelines for writing
compelling accomplishment bullets:
Begin with powerful, past tense action verbs followed by results.
Try not to repeat the action verbs in consecutive bullets.
Quantify as often as possible.
Refrain from using pronouns (e.g., I, we, my).
Use objective language rather than subjective language.
List bullets in order of importance or chronologically if necessary for logical interpretation.
Overall, does the language convey leadership and teamwork simultaneously?
Worked to improve inventory
system for product lines.
− What tasks did you perform?
− What was the goal?
− What were the results?
Designed and instituted a spare
parts inventory system for eight
product lines which reduced
material costs by 15%.
Evaluated ethnic marketing
opportunities and designed
business plan.
− What was your role?
− What results did opportunities produce?
Led initiative to evaluate ethnic
marketing opportunities and
designed integrated business plan
to increase share and loyalty
among ethnic groups.
Trained international sales
personnel on sales system.
− Did you only conduct the training or did you
actually determine the need?
− Did you design the materials & curriculum?
− What countries were involved?
Analyzed skills gaps of worldwide
sales personnel in moving to new
tracking system; developed and
delivered training to 350
employees across 25 countries.
Step 3: Know the knowledge and skills required for your career area of interest: After
doing your research, tweak your bullets to match the information that you have gathered about the key knowledge
and skills required for your career area of interest. When you are applying for a specific position, review the job
description and include on your resume the bullets that best match the requirements, job responsibilities and
qualifications.