Frosty Factory
of America, Inc.
2301 S. Farmerville St., Ruston, LA 71270
frostyfactory.com
(318) 255-1162 (800) 544-4071 (318) 255-1170 fax
Owner’s Manual
All technical data, pictures and drawings contained in this manual are not binding on the
manufacturer nor can the manufacturer be held liable for any modifications to the
machine in whole or in part.
Revised 12/2023
Model 137A
2
TABLE OF CONTENTS
1.0 INTRODUCTION
1.1 Use of the Manual
1.2 Preliminary Inspection
1.3 Description
1.4 Dimensions
2.0 SAFETY AND INSTALLATION
2.1 Safety Precautions
2.2 Installation
3.0 OPERATION
3.1 Machine Controls
3.2 The Product You Serve
3.3 Product Consistency
3.4 Start Up
3.5 Freeze Time
4.0 MAINTENANCE
4.1 Cleaning
4.2 Re-Assembly
4.3 Preventative Maintenance
4.4 Extended Storage
4.5 Faceplate/Faucet Assembly
4.6 Float Switch
4.7 Thermostat Assembly
4.8 Using the Cleaning Brushes
4.9 Beater Bar Seal Installation
4.10 Scraper Blade and Spring Seal Installation
4.11 Ceramic Seal Removal and Re-installation
5.0 EQUIPMENT DRAWINGS
5.1 Drive Belt
5.2 Franklin Motor
5.3 Shim Placement
5.4 Rear Cylinder Assembly
6.0 TROUBLESHOOTING
7.0 SPARE PARTS LIST
8.0 WIRE DRAWINGS
9.0 WARRANTY
3
Unpack the unit as soon as possible
upon its arrival. Check the entire
machine and its contents for possible
shipping damage. Note damage on
truck lines and notify your carrier
immediately. All machines are
shipped FOB Ruston, Louisiana, which
means that the machines left our docks
in perfect working order. Frosty
Factory of America is not responsible
for damaged merchandise once the
equipment leaves our dock.
Inventory the accessories to be sure
they include the items you specified on
your order. Normally the accessories
include:
SECTION 1
INTRODUCTION
1.1 USE OF THIS MANUAL
Your service manual has been prepared as a guide to help you get the most from your
Frozen Drink Machine. It contains information about the installation and operation of
your machine. The manual also contains instructions for service and care. The manual
should be read carefully by the operator of the Frozen Drink Machine to become familiar
with the machine and the correct operating procedures described within. The following
notations are used throughout the manual to bring important facts to your attention:
“Warning” - This notation is used whenever the personal safety of the operator(s) might
be jeopardized, if procedures are not followed correctly.
“Caution” - This notation is used whenever the machine or related equipment may
receive or cause damage if not observed.
“Note” - This notation is used to bring important information to your attention that
will enhance the performance of your machine.
1.2 PRELIMINARY INSPECTION
WARNING
DO NOT INSERT ANY OBJECTS
INTO CYLINDER OR HOPPER WHILE
MACHINE IS RUNNING!
CAUTION
RISK OF ELECTRICAL SHOCK.
DISCONNECT POWER
BEFORE SERVICING UNIT.
CAUTION
MOVING PARTS
DO NOT OPERATE UNIT
WITH PANELS REMOVED
Faceplate Knobs, Hopper Cover,
Petro-Gel, Sanitizer, Spare Faucet O-Rings,
1 Wire Brush, Manual.
4
26” (66 cm)
1.3 DESCRIPTION
Stainless
Steel Cabinet
Stainless
Steel
Cylinder
Faceplate
Knobs F0262
Clear Plastic
Faceplate
C6501
Drip Tube
Lighted
Flavor Sign
Control Switches
Top F0416
Bottom F0417
Beater Bar
C6527
Faucet
Assembly
C6513
Fill Indicator
Light F0207
Drip Tray
F0195
Scraper Blade
(not visible)
C6510F
16.5” (42cm)
(72cm)
28.5”
1.4 DIMENSIONS
Legs are 4” high.
Allow 6” behind unit for air circulation,
water hoses or remote connections.
24.5” (61cm)
29¼” (74.3cm)
Drip Tray
Insert
F0196
5
WARNING: Do not
attempt to alter the
electrical plug. Serious
injury or electrocution
may result.
6. Install the drip tray, cover, beater bar and faceplate
assemblies on the Frozen Drink Machine.
SECTION 2
LOCATION & INSTALLATION
2.1 SAFETY PRECAUTIONS
Do not attempt to operate your Frozen Drink Machine until the safety precautions and operating
instructions in this manual are read completely and are thoroughly understood.
Take notice of all warning labels on your Frozen Drink Machine. The labels have been put there
to inform and protect persons operating or servicing your equipment. Care must be taken not to
damage or destroy labels during installation and servicing. The labels have been designed to
withstand routine cleaning and handling. Damaged or missing labels should be promptly
replaced with approved labels from Frosty Factory of America Inc.
2.2 INSTALLATION
Placing your Frozen Drink Machine in a highly visible area will enhance sales. A suitable station
will be able to support 250 pounds and will have a dedicated electrical outlet.
CAUTION: Do not attempt to share the dedicated electrical outlet with any other appliance;
this will cause the circuit breaker to trip.
1. Uncrate your Frozen Drink Machine.
2. The Frozen Drink Machine must be placed on a sturdy platform able to hold the weight of the
machine when full of product. Level the machine by turning the adjustable part of the leg.
The machine must be level front to back as well as left to right.
3. Frozen Drink Machines equipped with air cooled condensers must have correct ventilation.
Air intake is at the rear of the Frozen Drink Machine and discharge through the side; both
sides require 8” clearance and 8” at the back. All Frozen Drink Machines require 12”
clearance at the top.
NOTE: Locating the unit in direct sunlight, near cooking facilities or any high
heat area will reduce the performance of your machine.
CAUTION: Extended operations under severe heat condition can damage the cooling
system.
NOTE: Establishments that serve beverages from frozen drink machines are
responsible for providing the necessary facilities for cleaning and
sanitizing their food service equipment.
4. Place the three-position switch in the OFF position (center).
5. Connect the power cord. The Frozen Drink Machine must be connected to a properly
grounded receptacle. The electrical cord furnished as part of the Frozen Drink Machine has a
three or four prong grounding type plug. The use of an extension cord is not recommended.
If one must be used, consult the national and local electrical codes. Do not use an adapter to
get around grounding requirements.
115V
20A
230V
20A
115V
15A
Notice:
Your receptacle should
look like one of these
and match your unit
voltage, amps on the
data plate.
6
SECTION 3
OPERATION
3.1 MACHINE CONTROLS
Two selector switches located on the front of the machine control operation of the
Frozen Drink Machine. Selection of the right (snowflake) position, with both switches,
will schedule the machine for normal operation. The compressor cycle is protected by a
time delay circuit, which will engage the compressor approximately 2 minutes after
normal operation is initiated. A red fill light located above the switches will illuminate
when the level of mix is low in the hopper. A thermostat knob on the electrical control
box of your machine is set at the factory and should not be changed or adjusted except by
an authorized service repairman.
Refer to the information below for functions available with various combinations of
switch positions.
Normal Operation – Both switches on
snowflake. Machine will freeze mix to
provide frozen beverage as desired.
Cleaning Operation - The drive
motor will run in the faucet position
to allow a stirring action of the rinse
water while cleaning.
Off - The hand symbol is the
recognized international symbol for
“stop”. In this position,
the machine will not run.
Cooling Operation – Top switch on
snowflake, Bottom switch on
thermometer symbol. Machine will
automatically come on whenever
necessary to keep mix cooled to
5ºC/40º F - used primarily for
overnight storage of mix remaining
in the machine.
7
3.2 THE PRODUCT YOU SERVE
The Frozen Drink Machine will produce a fine grain, semi-frozen slush when the proper
mix is used. When measured with a refractometer, the proper mix will measure 13 to 18
“brix”. Too little sugar in the mix will cause larger ice crystals to form. Too much sugar
will lengthen the freeze time.
CAUTION: Any attempt to freeze water only will cause severe damage to your
machine.
NOTE: Do not add sugar directly into the machine, as some of it will settle and
result in an improper mix.
FRUIT JUICES with at least 32 grams of sugar per 8-oz. serving will freeze well in
the Frozen Drink Machine. They will remain stable during the freezing process while
retaining their natural color and flavor.
NEUTRAL BASES are used to produce a neutral frozen cocktail base. A wide variety
of different drinks can be created from one neutral base by the addition of various flavors.
Most brands of neutral bases specify a mixture of four parts water to one part neutral
base. However, before use in the Frozen Drink Machine, be sure the “brix” level is 13 to
18.
The amount of ALCOHOL in the recipe will affect the freezing process. As a rule of
thumb, for the mix to freeze properly, the recipe should contain no more than 25 percent
alcohol.
Suggestion for optimum production and sales:
1) Use the finest ingredients available.
2) Test the product before serving it.
3) Keep the machine clean - ALWAYS!
3.4 START U
3.3 PRODUCT CONSISTENCY
An exclusive torque sensing mechanism
developed by Frosty Factory of America
will produce consistent texture and
thickness of your frozen beverages. The
adjustment screw (accessible through the
left side panel as you face the machine
front) is pre-set at the factory. Various mix
consistencies can be achieved by turning
the screw clockwise (thicker drink) or
counter clockwise (thinner drink). Turn
the screw one full turn then allow enough
time to lapse (about three minutes) for the
compressor to complete a cycle before
sampling. Continue this process until
desired result is obtained.
TCC screw is visible through opening at rear of
cabinet (as shown). Use a straight slot
screwdriver to adjust. Clockwise thickens
beverage, counterclockwise makes beverage
thi
8
NOTICE: Before start-up, be sure the machine has been sanitized in accordance with
procedures set forth in the cleaning section of this manual.
Pour the mix into the hopper and allow it to drain into the cylinder.
NOTICE: Always add mix as soon as the orange, level indicator light, above the
switches, comes on to prevent air from entering the cylinder.
CAUTION: Allowing air into the cylinder will cause a rocking motion of the machine.
If the mix is not yet frozen the air can escape by turning the machine off for
20-30 seconds.
WARNING:
3.5 FREEZE TIMES
The freeze time on the Frozen Drink Machine Model 137A is approximately 30
minutes when ideal conditions are met. Such as, starting mix temperature of 40
degrees and room temperature at 80 degrees. The time will increase with warm mix
or if the machine is not properly ventilated or is operated in a hot environment.
Recipes with high alcohol or high sugar content will naturally take a little longer.
Never under any circumstances,
place your finger or any other object
into the hopper or feed hole while the
machine is in operation. Serious
personal injury may occur.
When the cylinder is full and the hopper is filled to one inch from the top, the machine is
ready to run. Turn on by selecting the “right” (snowflake) position of both switches on
the front panel.
Fill the
Hopper
to about
1 inch
from the
top
Do not run the
machine when
the freezing
cylinder is not
completely full!
3.4 START UP
9
SECTION 4
MAINTENANCE
4.1 CLEANING
The following cleaning procedure should be used for initial start-up and on an as
needed basis to comply with the minimum cleaning and sanitizing frequencies
specified by the Federal, state or local regulatory agency having jurisdiction.
(1) Turn the machine to the off, “hand” position then remove hopper cover.
(2) If applicable, drain mix into a sanitized container as per local health code procedures.
NOTE: Do not put hands or foreign matter into mix.
(3) Pour two gallons of cool water (75ºF) into the hopper. Place upper switch in
“faucet” position to let the machine stir for 2 minutes. Turn machine “OFF”, drain
and dispose of the rinse water. Repeat until water is clear.
(4) Remove the knobs from the faceplate by turning in a counter clockwise direction.
Carefully pull the faceplate straight away from the front of the machine. Remove the
beater bar assembly from the cylinder. Then slide the spring seal off the rear of the
beater bar. Unscrew white faucet cap to remove faucet
plunger from faucet body. Remove all o-rings for
cleaning.
NOTE: Do not unscrew faucet body from faceplate to
clean. (Leak free service after disturbing the
Teflon seal cannot be assured).
(5) All parts removed during the above steps plus the
drip tray and insert can now be cleaned in your warm
(100º F) cleaning solution. Rinse all parts in clean
rinse water and allow to air-dry before re-assembly.
(6) Use cloth and cleaning solution to wipe any residue from
cylinder and hopper.
(7) Re-assemble as shown in section 4.2 (next page).
(8) Mix two gallons of warm water (approximately 100º F
with two ounces of sanitizing powder to achieve 100 parts/million (PPM) sanitizing
solution.
(9) Pour the sanitizing solution into the hopper.
(10) Place upper switch in “faucet” position. Let solution stir for 5 minutes. Turn
upper switch “OFF” (hand) position. Drain all solution.
Notice: Do not leave the solution in the machine for more than 5 minutes.
(11) Pour product into hopper. Replace hopper cover. Place both switches in right
(snowflake) position when ready to freeze product.
10
4.2 RE-ASSEMBLY
Using Petro-Gel, (F0298)
lightly lubricate the longer
end of the beater shaft.
Slide beater seal
(F0355) onto the shaft
with the spring end
toward the beater bar.
The black carbon ring
must be facing the end of
the beater bar so it will be in
direct contact with the white
ceramic seal inside the
cylinder when the beater bar
is re-installed.
Carefully insert the large
beater bar C6527 (with
beater seal) into the hole at
the rear of the cylinder and
rotate until it fully engages
into the drive plate.
F0355
Re-install the large faceplate
on the machine. First place
the faceplate bushing onto the
beater shaft. Then slide face
plate onto the four studs.
Install the faceplate knobs and
tighten evenly until the
faceplate O-ring is snug
against the cylinder.
C6527
C6501
C6520
F0298
11
4.3 PREVENTATIVE MAINTENANCE
It is recommended that a maintenance schedule be followed to keep the machine clean
and operating properly.
WARNING: Never attempt to repair or perform maintenance on machine until the main
electrical power has been disconnected
A. DAILY
The exterior of the machine should be kept clean at all times to preserve the luster and
sanitation of the stainless steel. A mild alkaline cleaner is recommended. Use a soft
cloth or sponge to apply the cleaner.
B. WEEKLY
(1) Check O-rings and rear seal for excessive wear and replace if necessary.
(2) Clean faucet and faucet o-rings. Apply Petro-gel to O-rings and inside of faucet
body.
(3) Clean the drip tray and front of the freezer with a mild soap solution.
C. MONTHLY
CAUTION: Air-cooled condensers must have proper air circulation. Failure to
clean the condenser on a regular basis may result in loss of refrigeration
efficiency or serious damage and could void warranty.
(1) Visually inspect the condenser for dirt by shining a light through the coil from the
inside of the condenser.
(2) If the condenser is dirty, place a wet towel over the outside of the condenser.
(3) Using compressed air or a CO2 tank, blow out the dirt from the inside of the
condenser. Most of the dirt will cling to the wet towel.
(4) An alternative method of cleaning the condenser is to use a condenser brush and
vacuum.
4.4 EXTENDED STORAGE
Refer to the following steps for storage of the machine over any long period of shutdown
time:
(1) Turn the three position switch to the OFF (center) position.
(2) Disconnect (unplug) from the electrical supply source.
(3) Clean thoroughly with a warm detergent all parts that come in contact with the mix.
Rinse in clean water and dry all parts. Do not sanitize. Frozen Drink Machine parts
can be left disassembled until ready for use.
NOTE: Do not let the cleaning solution stand in the hopper or in the cylinder
during the shutdown period.
12
4.5 FACEPLATE/FAUCET ASSEMBLY
Face Plate/Faucet Assembly Part No.
A. Face plate assembly with bushing C6501
B. Faucet assembly with nut C6513
C. Faucet body (only) C6513B
D. Plunger assembly C6513P
Plunger assembly C6513P
Knob O-Rings Face Plate
F0264 F0491 C6501
O-Ring
F0374
F.P. Bushing
C6520
Faucet Body Faucet Nut
C6513B F0197
Add Teflon Tape
13
4.5 FACEPLATE / FAUCET ASSEMBLY (continued)
Applying Teflon Tape
to Faucet Body
before installation
Lubricating
O-rings with
Petro-Gel
Installing Plunger Assembly
into Faucet body
Install O-rings
onto plunger
Installing large Faceplate
onto front of Machine.
Align Faucet Assembly opening to
bottom of faceplate then tighten nut
C6513
F 0491
F0298
C6513P
C6501
14
4.6 FLOAT SWITCH ASSEMBLY
1. The float switch assembly consists of: Post switch, Float , Float clip, O-Ring
and Nut.
2. There are two dots or a raised ring, on one end of the float. When assembled the
two dots or raised ring must be on the top end of the float.
3. Place O Ring so that it will be inside the hopper (sink bottom) when finished.
Clip
Post Switch
Float Switch Assembly Raised ring
F0811
Float
Bottom of hopper Hex shape for back-up wrench
O-Ring
Nut
Two wires from float switch to control circuit.
Top View of Float Switch
Two dots or raised ring (Up)
Float Clip
Post
4.7 THERMOSTAT SYSTEM-STAND-BY
L1 To upper Switch
2 pos. switch T-Stat
F0401
The two dots or raised
ring, must face upward or
the float switch will
operate backwards.
Thermostat only works
when the switches are in
the “Stand-by” position.
15
4.8 USING THE CLEANING BRUSHES
Drip Chamber
Ceramic Seal
F0665
Q Tip
Cylinder
Drip Tube
Drip Tube Brush
F0327 Drain Spacer Block
C2308
Clean ceramic ring with
warm, wet rag. Remove
any dried product from
center of ceramic ring.
Clean with
warm wet rag
Push brush all the way in
until it can be seen in the
middle of the ceramic ring
Insert long brush
into drip tube
F0327
F0665
16
4.9 BEATER BAR SEAL INSTALLATION
1. Using Petro-Gel (or other sanitary food grade lubricant), lightly lubricate the longer
end of the beater shaft. Slide beater seal onto the shaft with the spring end toward
the beater bar. (Refer to diagram in this section of your manual or on top of the
hopper cover for correct installation of spring seal).
2. The black carbon ring must be facing the end of the beater bar so it will be in direct
contact with the white ceramic seal inside the cylinder when the beater bar is re-
installed. This is a dry seal and must be kept free of lubricants. Lube the beater
bar shaft ONLY!
3. The beater seal may become damaged if the beater shaft is not lubricated before
installation of the beater seal.
Rear wall of cylinder
Ceramic seal inside cylinder
(must be grease free)
Carbon seal face
(Must be grease free)
Rubber seal
Spring
Spring cup
Apply light film of grease
before assembly
Beater bar shaft
Beater seal assembled
and installed
Beater bar assembly
C6527
Damaged seal.
Do not re-use!
Seal with
normal wear.
Properly installed
seal assembly
F0355
17
4.10 SCRAPER BLADE AND SPRING SEAL INSTALLATION
.
Step 1: Attach scraper
blade spring F6512 as
shown.
Step 2: Insert rod
end into beater bar
frame.
Step 4: Apply a small
dab of Petro-Gel
F0298
Step 3: Tap scraper
blade rod until it is
centered.
Step 5: Install spring
seal F0355
Step 6: Squeeze and
release spring. Be
sure the spring
returns to normal
before installing into
machine.
Step 7: Install large
beater bar assembly
C6527 into
cylinder.
Step 8: Install large
faceplate C6501
onto machine
18
To remove old seal;
1. Press the “Push button” on the puller tool to
release the ball bearings.
2. Insert “T” handle through ceramic seal at rear of
cylinder.
3. Release “Push button”.
4. Quickly pull “T” handle straight out and the
ceramic seal will remain on the “T: handle as
shown below.
4.11 CERAMIC SEAL REMOVAL AND RE-INSTALLATION
To install new seal;
1. Apply silicone sealant around rear, grooved surface, of
ceramic seal (Put lubricant on the smooth side of the seal
to prevent the silicone from sticking)
2. Press seal into hole at rear of cylinder. Silicone coated
surface goes in first.
3. Gently tap ceramic ring with wood or plastic rod
(DO NOT USE METAL!) until the seal has completely
bottomed out.
4. The smooth surface of the ceramic seal must be
completely clean in order to provide proper sealing when
the beater bar with spring seal is installed.
5. If possible allow at least four hours drying time for
silicone to cure before filling machine with product
6. Fill machine with product and check for leaks.
7. Machine is ready to run.
Puller Tool F0012
Ceramic ring
Note: Use this procedure only when necessary to replace a damaged ceramic seal
DO NOT
hold button
in while
pulling “T”
handle out.
19
5.1 DRIVE BELT
All Frozen Drink Machine Models
Frame
Drive Motor F732
Motor Note: Motor stop bracket not shown.
Mount
screws
Drive pulley F0471
380J6 – Belt F0473
Flywheel F6525
½”
1. To increase belt tension, loosen the 4 motor mount screws and pry the entire
motor assembly up until the belt is snug. Re-tighten the motor mount screws.
2. To test the belt tension, press on the belt at the mid-point (arrow). The belt
should move easily for the first ½ inch. It should be difficult to press the belt
more than ½ inch.
3. To align the drive pulley with the flywheel, loosen the Allen screw on the drive
pulley and nudge the pulley forward or back as necessary.
20
5.2 FRANKLIN DRIVE MOTOR
All Frozen Drink Machine Models
1 2 3 4 5 6 7 8 9 10 11 12
1. U-Nuts (2) 5/16-18
2. Microswitch Friction Plate F tba
3. Microswitch F0346
4. Motor (Only) F732
Motor assembly C732
Includes items: 2,3,4,5,8,12.
5. Motor Stop Bracket F1203
6. Tension Spring Lg F0469
7. Spring Adjustment Bracket
F4202A
8. Motor Bearing F0738
9. Lock nuts (2) ¼-20
10. TCC Adjustment Screw ½-20x3”
11.
Screw, Mtr mt. 5/16”- 18 x 3/4
12. Motor Pulley F0471
21
1. Disconnect power before servicing unit.
2. Insert alignment shaft into cylinder where the beater bar is normally installed.
3. Install Faceplate assembly and 2 knobs to hold faceplate on.
4. Turn flywheel slowly and observe spacing between the alignment shaft and the
ceramic ring at the rear of the cylinder.
5. If the shaft appears to be touching the ceramic ring at the top, place a shim
between the bearing plate and the spacer block. (see drawing on next page)
Example of Shaft touching at upper position. Proper alignment
Ceramic ring
Shaft
Place shim at upper shim position. Example of alignment
After shim placement
Shim
Upper shim position
Stud
Spacer Block
C2308
Left shim position
Right shim position
Lower shim position
Example of upper shim placement as viewed from the back of the machine
5.3 SHIM PLACEMENT
Alignment Shaft & Ceramic Ring Positions, as viewed from the Front of the
22
5.4 REAR CYLINDER ASSEMBLY
Belt Driven Models
Model Numbers; 137, 237, 232, 289, 235R
Hopper
1
2 3 4 5 6 7 8 9 10 11
13
12
ITEM NUMBER DESCRIPTION
1. F0811 Fill Light Switch
2. F0355* Ceramic Seal
3. C2308 Spacer Block
4. C2306 Bearing Plate
5. 5/16-18 Bearing Plate Nuts
6. F0330 Large Clip Ring
7. F0267 Flywheel Bearing
8. F6525 Flywheel (only)
C6525 Assembly, Flywheel
(Includes items: 4,6,7,8,9,10)
9. F0331 Small Clip Ring
10. C4403 Drive Plate
11. 5/16-18x1” Drive Plate Bolts
12. F2309 1/2” Drain Tube(stainless steel)
13. F7057 Bearing Plate Seal (new 11-2015)
*Note: F0355 is the part # for the Spring Seal Assembly which includes the ceramic seal. (No. 2 above)
Place Shim between
items 3&4
23
1. Machine does not run when turned on.
A. Be sure that the cord is properly plugged into wall outlet.
B. Check to reset circuit breaker if necessary.
C. Be sure that no other appliances are sharing the circuit.
2. Beater motor starts but compressor doesn’t start.
A. Both switches must be in the right (Snowflake) position.
B. Allow approximately one or two minutes for time delay to respond.
C. Check that the micro-switch at the drive motor is depressed.
D. If necessary adjust TCC screw to depress micro-switch.
E. Check electrical components in junction box.
3. Mix dripping from drip tube.
A. Spring seal on beater bar is dirty or improperly installed. Remove, clean and re-
install spring seal assembly according to instructions and diagram on top of the
hopper cover.
B. Ceramic seal (inside the freezing cylinder) is dirty or loose or greasy. Clean
ceramic seal. If loose re-install as necessary. Also check that the carbon ring on
the seal is not chipped, cracked, dirty or greasy. Replace seal if necessary.
4. Unit runs but product does not freeze to desired consistency.
A. Check recipe for proper amount of sugar.
B. Check TCC screw, if necessary turn clockwise to increase thickness of drink.
C. Check mix temperature. If temperature is below 25 degrees there may be too
much alcohol in the recipe.
D. Check unit placement for adequate ventilation. (At least 8” clearance required on
all sides.)
E. Check the condenser to see if it has become clogged with lint, dust etc. Clean as
necessary.
F. Be sure the cylinder is full of mix.
G. Check that the micro-switch “clicks” at the mid-point of its rocking motion.
Adjust as necessary.
5. Unit runs but produces a loud knocking sound during initial freeze down cycle.
A. Cylinder not full. Turn unit off and fill hopper with mix.
B. Ice build-up. Check recipe for proper amount of sugar.
C. To clear ice build-up, turn top switch to left (faucet) position until knocking stops
then turn switch back to the right (snowflake) position. Repeat as necessary.
6. Fill light is on when hopper is full of product.
SECTION 6
TROUBLESHOOTING
24
A. Remove and re-install float with two dots or raised ring, facing up.
B. If float is stuck, clean float and stem and re-assemble.
7. Machine has gentle “rocking” motion.
A. Air in cylinder- Turn unit off for about one minute to allow air to escape from
cylinder. Cylinder must be full to freeze properly.
B. Be sure machine is level and all adjustable feet are touching counter top.
8. No product comes out when faucet handle is pulled while unit is running.
A. Frozen product is blocking “feed hole”. Turn machine off then clear ice plug
from feed hole.
WARNING: Never place fingers in the “feed hole” as serious personal injury
may occur.
B. Mix is frozen solid. Low sugar content, product separation or cylinder not full.
9. Compressor starts and stops intermittently.
A. Check to see that the fan is turning freely.
B. If the on/off time is 30 seconds or longer, this is normal if product is frozen and
no product has been pulled in a while.
C. If the problem is causing the breaker to trip, check electrical components in
junction box.
10. Unit continues to run when switched to stand-by.
A. Remove back panel and reset thermostat. (turn all the way off then turn all the
way on again.)
B. If problem remains replace thermostat.
11. Beater bar does not turn.
A. Belt is broken. Replace as necessary.
B. Belt off pulley or loose. Check pulley alignment, re-install and tighten belt.
C. Mix is frozen solid. See item 8-B.
D. Drive plate stripped. Replace drive plate
E. Faulty motor. Replace motor
12. Mix turns grey or pitting metal in the freezing barrel
A. Too much chlorine in sanitizing solution: Follow directions on product package
to get 100 parts/million chlorine solution. Stir this solution in the machine for
1-2 minutes only. DO NOT ALLOW SANITIZING SOLUTION TO SIT IN
THE MACHINE FOR ANY REASON!!! If the barrel becomes saturated with
chlorine apply chlorine neutralizer as needed to remove (obtain from swimming
pool supply store).
25
Rev. 10/21/09
7.0 SPARE PARTS FROZEN DRINK MACHINE MODELS
ITEM NUMBER DESCRIPTION
Bearing, Flywheel F0267
Bearing Plate C2306
Bearing, Motor (Obsolete) F0474
Bearing, Motor F0738
Beater Bar Assembly, Lg. C6527
Beater Bar Frame, Lg. C6509
Beater Bar Spring Seal F0355
Block, Spacer Lg. C2308
Brush, Drip Tube, Lg. F0327
Clip Ring, Lg. F0330
Clip Ring, Sm. F0331
Compressor ¾ H.P. 115/60/1 R404 F8053
Compressor ¾ H.P. 230/60/1 R404 F8054
Computer Board, Auto Fill 110Volt F0577
Computer Board, Auto Fill 220Volt F0562
Condenser, Air F5557
Contactor F0478
Drain Spacer Block C2308
Drain Tube ½” SS F2309
Drip Tray F0195
Drip Tray Insert F0196
Drip Tray Screws F0905
Drip Tube Brush F0327
Drive Belt F0473
Drive Motor F732
Drive Motor Assembly C732
Drive Motor Pulley F0471
Drive Plate C4403
Dryer, Liquid Line 5Cu” F5543
Face Plate C6501
Face Plate Bushing C6520
Face Plate Knobs F0262
Fan Blade F5558
Fan Motor Bracket F5500
Fan Motor-115 Volt F5559
Fan Motor-230 Volt F5561
Fan Shroud F5501
Faucet Assembly C6513
Faucet Body C6513B
Faucet Brush F0326
Faucet Nut F0197
SECTION 7
SPARE PARTS LIST
26
ITEM NUMBER DESCRIPTION
Faucet Plunger C6513P
Faucet Spring F0564
Fill Light F0207
Float Clip F0812
Float, Fill Light F0804
Flywheel F6525
Flywheel Assembly C6525
Heat Sequencer F0400
High Pressure Switch F0661
Hopper Cover F0497
Legs, 4” Stainless F0800
Microswitch F0346
Motor Spring Bracket F1239
Motor Stop Bracket F1203
O-Ring, Face Plate F0374
O-Ring, Faucet F0491
O-Ring, Fill Switch F0161
Panel Louver F0254 (Obsolete)
Panel, Left Side F6405
Panel, Rear F6407
Panel, Right Side F6406
Petro-Gel F0298
Puller tool (Ceramic ring) F0012
Pulley, Drive Motor F0471
Rear Cylinder Brace F2005
Sanitizer F0492
Scraper Blade C6510F
Scraper Blade Spring F6512
Sign Panel F0170
Spring Adjustment Bracket F4202A
Spring, Tension Lg. F0469
Spring Seal Ceramic Ring ½” F0665
Switch Nut F7003
Switch, 2-Position, Bottom F0417
Switch, 3-Position, Top F0416
Switch, Fill Light (Float) F0811
Thermostat F0401
Time Delay (Adjustable) F4998
Transformer (Multi-volt) F4995
27
Timer
Microswitch Contactor
8.0 JUNCTION BOX Typical Air cooled units
Comp.
red
. blk
wht
L2
L2
S2
S1
Start Run HP Sw Heater
Cap Cap Heater Fill Sw
- Fill Lt Contactor
T-stat
grn to gnd
blk mtr to S1
wht mtr to L2
wht m/s to HP Sw.
blk m/s to Timer
wht txr to L2
To Drive blk txr to S2
Motor blk 24v to hp Sw.
3 Pos. blk to #5 on
To Switch comp.relay
transformer
. 2 Pos wht fr blk from
blk L1 Switch . 24v txr Timer
Contactor
gray Pwr cord L1
T-stat blk from Sw
Blue-Switch 2
Red-Switch 1
White-Comp. Rly #4
Black-L1@ Contactor
Brown to Comp. rly #5
Purple-T-Stat
Gray-T-Stat
4
5
1
2
28
Control Circuit
Frozen Drink Machine Models
Contactor
F0478
Micro-switch
F0346
24V Blue
Transformer
Primary Voltage
Black Com.
White 120v
Orange 240v
Red 208
Cut J1 for
40-264 vac/vdc
High Pressure Switch
F0661
Input
Load
1 Amp
Max
Adjustable
timer
F4998
8.0 CONTACTOR & TIMER
Multi volt transformer F4995
29
30
LIMITED WARRANTY
Frosty Factory of America, Inc., the warrantor, providing that the conditions set forth herein are met by the
Purchaser-User, warrants to the original purchaser-user that Frosty Factory Frozen Drinks machines, herein
referred to as the “unit” is free from defects in factory workmanship and materials. This warranty is for the
period of one year on all components of the unit with the exceptions below. The compressor and the
evaporator have a warranty period of five years. During the warranty periods, Frosty Factory of America,
Inc., agrees to repair or replace (at its option) without cost to purchaser-user, except for expedited shipping
charges, any part or parts of said unit proved to the satisfaction of Frosty Factory of America, Inc. to be
defective when sold. The warrantor shall not be responsible for any expenses incurred for service or
repairs performed by a person or entity other than the Warrantor, unless specifically authorized by the
Warrantor, and the repair falls in the 1-year labor warranty period. Past 1 year, service calls or repairs
other than those covered by the conditions set forth in this Warranty will be made at the expense of the
original Purchaser-User. No item can be returned to the factory prior to a Return Authorization having
been issued by the factory. Any item returned without a Factory Return Authorization affixed to it will not
be accepted.
This warranty is in lieu of all other warranties, express or implied, including any warranties of
merchantability or fitness for a particular use, and releases Frosty Factory of America, Inc. from all other
obligations whatever. Frosty Factory of America, Inc. neither assumes nor authorizes any other person to
assume from the warrantor any other liability in connection with the identified unit. This warranty is not
assignable. “Original Purchaser-User” shall mean only such person or entity for which the identified unit is
originally purchased and installed. If the warranty is not registered by the warrantor, warranty coverage
begins the date of shipment.
All inquiries to our Factory about unit must be accompanied by the unit serial number and comply with
warranty processing guidelines. These guidelines include, but are not limited, to the end user opening a
warranty ticket with Frosty Factory’s tech support department, answering troubleshooting questions on the
machine, conducting simple troubleshooting tasks, and sending any pictures requested by the tech support
department.
Limits to this warranty:
1. This warranty does not apply to damage to said unit occurring in transit, or damage caused by
unauthorized alternations, fire, accidents, artificially generated electric currents, Acts of God,
31
misuse, or abuse, or by any other cause whatsoever other than defects in Factory workmanship or
material.
2. This warranty does not apply to damage or loss of any products, refrigerant, property, or loss of
income or profits due to the malfunctioning of said unit, nor to transportation or special charges
for state sales or other taxes.
3. This warranty excludes normal maintenance items, including but not limited to, O-rings, seals,
belts, etc.
4. This warranty does not cover issues that are caused by lack of maintenance that is to be performed
weekly as per cleaning instructions.
5. The equipment installation location must have suitable conditions as explained in the operator’s
manual or specification sheet including but not limited to, ambient temperature, water supply
parameters, and space requirements.
6. This warranty does not cover the adjustment of the viscosity for product thickness, or belt
realignments once equipment is installed.
7. This warranty does not cover end-user training on subjects included in the operation manual.
8. Overtime, weekend, and holiday premiums will be the responsibility of the buyer.
9. This warranty does not cover equipment failure caused by inadequate water quality, improper
cleaning, harsh chemicals, or acids.
10. Labor and travel charges due to return trips or waiting if the service provider is prevented from
starting service work upon arrival. This exception includes labor charges incurred for limited
access facilities and limited access to the equipment.
Rev. 12/1/23
Register your warranty online at: www.frostyfactory.com/warranty-submission.php