• Standard of Practice 9-1
For the protection of all parties, R
EALTORS
®
shall use reasonable care
to ensure that documents pertaining to the purchase, sale, or lease of
real estate are kept current through the use of written extensions or
amendments. (Amended 1/93)
• Standard of Practice 9-2
When assisting or enabling a client or customer in establishing a
contractual relationship (e.g., listing and representation agreements,
purchase agreements, leases, etc.) electronically, R
EALTORS
®
shall make
reasonable efforts to explain the nature and disclose the specic terms
of the contractual relationship being established prior to it being agreed
to by a contracting party. (Adopted 1/07)
Duties to the Public
Article 10
R
EALTORS
®
shall not deny equal professional services to any person
for reasons of race, color, religion, sex, handicap, familial status,
national origin, sexual orientation, or gender identity. R
EALTORS
®
shall not
be parties to any plan or agreement to discriminate against a person or
persons on the basis of race, color, religion, sex, handicap, familial status,
national origin, sexual orientation, or gender identity. (Amended 1/14)
REALTORS
®
, in their real estate employment practices, shall not
discriminate against any person or persons on the basis of race,
color, religion, sex, handicap, familial status, national origin, sexual
orientation, or gender identity. (Amended 1/14)
• Standard of Practice 10-1
When involved in the sale or lease of a residence, REALTORS
®
shall not volunteer information regarding the racial, religious
or ethnic composition of any neighborhood nor shall they engage in
any activity which may result in panic selling, however, REALTORS
®
may
provide other demographic information. (Adopted 1/94, Amended 1/06)
• Standard of Practice 10-2
When not involved in the sale or lease of a residence, REALTORS
®
may
provide demographic information related to a property, transaction or
professional assignment to a party if such demographic information
is (a) deemed by the REALTOR
®
to be needed to assist with or
complete, in a manner consistent with Article 10, a real estate
transaction or professional assignment and (b) is obtained or derived
from a recognized, reliable, independent, and impartial source. The
source of such information and any additions, deletions, modications,
interpretations, or other changes shall be disclosed in reasonable detail.
(Adopted 1/05, Renumbered 1/06)
• Standard of Practice 10-3
R
EALTORS
®
shall not print, display or circulate any statement or adver-
tisement with respect to selling or renting of a property that indicates
any preference, limitations or discrimination based on race, color,
religion, sex, handicap, familial status, national origin, sexual orienta-
tion, or gender identity. (Adopted 1/94, Renumbered 1/05 and 1/06,
Amended 1/14)
• Standard of Practice 10-4
As used in Article 10 “real estate employment practices” relates to
employees and independent contractors providing real estate-related
services and the administrative and clerical staff directly supporting those
individuals. (Adopted 1/00, Renumbered 1/05 and 1/06)
Article 11
The services which REALTORS
®
provide to their clients and customers
shall conform to the standards of practice and competence which are
reasonably expected in the specic real estate disciplines in which
they engage; specically, residential real estate brokerage, real property
management, commercial and industrial real estate brokerage, land
brokerage, real estate appraisal, real estate counseling, real estate
syndication, real estate auction, and international real estate.
R
EALTORS
®
shall not undertake to provide specialized professional services
concerning a type of property or service that is outside their eld of
competence unless they engage the assistance of one who is competent
on such types of property or service, or unless the facts are fully disclosed
to the client. Any persons engaged to provide such assistance shall be so
identied to the client and their contribution to the assignment should be
set forth. (Amended 1/10)
• Standard of Practice 11-1
When R
EALTORS
®
prepare opinions of real property value or price they must:
1) be knowledgeable about the type of property being valued,
2) have access to the information and resources necessary to formulate
an accurate opinion, and
3) be familiar with the area where the subject property is located
unless lack of any of these is disclosed to the party requesting the opinion
in advance.
When an opinion of value or price is prepared other than in pursuit of a
listing or to assist a potential purchaser in formulating a purchase offer, the
opinion shall include the following unless the party requesting the opinion
requires a specic type of report or different data set:
1) identication of the subject property
2) date prepared
3) dened value or price
4) limiting conditions, including statements of purpose(s) and intended
user(s)
5) any present or contemplated interest, including the possibility of
representing the seller/landlord or buyers/tenants
6) basis for the opinion, including applicable market data
7) if the opinion is not an appraisal, a statement to that effect
8) disclosure of whether and when a physical inspection of the property’s
exterior was conducted
9) disclosure of whether and when a physical inspection of the property’s
interior was conducted
10) disclosure of whether the R
EALTOR
®
has any conicts of interest
(Amended 1/14)
• Standard of Practice 11-2
The obligations of the Code of Ethics in respect of real estate disciplines
other than appraisal shall be interpreted and applied in accordance with
the standards of competence and practice which clients and the public
reasonably require to protect their rights and interests considering the
complexity of the transaction, the availability of expert assistance, and,
where the REALTOR
®
is an agent or subagent, the obligations of a duciary.
(Adopted 1/95)
• Standard of Practice 11-3
When R
EALTORS
®
provide consultive services to clients which involve
advice or counsel for a fee (not a commission), such advice shall be
rendered in an objective manner and the fee shall not be contingent on
the substance of the advice or counsel given. If brokerage or transaction
services are to be provided in addition to consultive services, a separate
compensation may be paid with prior agreement between the client and
REALTOR
®
. (Adopted 1/96)
• Standard of Practice 11-4
The competency required by Article 11 relates to services contracted for
between REALTORS
®
and their clients or customers; the duties expressly