4
P. C. M. was seated in seat 8D, first class of American Airlines flight 1775 travelling from
Los Angeles International Airport to Ronald Reagan Washington National Airport.
P. C. M. indicated that about 45 minutes into the flight, he observed a man approach the
cockpit door of the aircraft. P. C. M. described the man as Hispanic, about 6’3” tall, 240 pounds in
weight, wearing blue jeans and a dark jacket. He further described the man as having short brown
hair, with “scruffy” facial hair, and missing teeth. This man was later identified as
JUAN REMBERTO RIVAS. P. C. M. advised RIVAS appeared agitated, waving his hands about.
P. C. M. observed a female flight attendant, he believed to be named I., position herself
between RIVAS and the cockpit door. It appeared to P. C. M. that the flight attendant was using
calming hand gestures. Several minutes later two flight attendants escorted RIVAS away from the
area of the cockpit door and back to his seat in the cabin.
RIVAS returned to the forward area of the aircraft near the cockpit door about an hour
later. The female flight attendant put herself between RIVAS and the cockpit door again and
positioned a beverage cart in front of her in an apparent attempt to limit RIVAS’ access to the
cockpit door. Shortly thereafter, two male flight attendants arrived in the area. At this point,
RIVAS positioned himself in the galley area near the forward starboard aircraft door which was
located just a few feet from the cockpit door and out of P. C. M.’s direct view. P. C. M. was
still able to see part of the beverage cart and the flight attendants, observed the beverage cart
shaking violently, leading him to believe RIVAS was aggressively manipulating it.
P. C. M. said he felt something was wrong and left his seat, making his way to the forward
portion of the aircraft near the cockpit door and forward galley. RIVAS held a small olive-colored
wine bottle in his right hand and cutlery in his left, gripping them tightly.
RIVAS then shifted his body posture, seeming more agitated, and shook his head about.
RIVAS grabbed handles used to manipulate the forward starboard aircraft door, which led to the
exterior of the aircraft. P. C. M. returned to the cabin for further assistance. A man seated in seat
9C offered to help and accompanied P. C. M. to the forward galley. Another passenger named R.,
arrived in the area of the forward galley also.
P. C. M. stated flight attendants continued their attempts to calm RIVAS. Despite these
efforts, RIVAS began aggressively pulling on the handle used to open the forward starboard
aircraft door. P. C. M. said RIVAS positioned one foot on the aircraft door and began pulling hard
on the handle with one hand, at first, and then both of his hands. RIVAS was pulling so hard,
according to P. C. M., that door moved away from the frame two to three inches.
P. C. M. reported a flight attendant struck RIVAS in the head with a metal coffee pot twice.
The passenger P.C.M. knew as R., then punched RIVAS in the jaw area. P. C. M. advised he
grabbed the back of RIVAS neck with both of his hands and pulled him to the floor.
Those assisting P. C. M. helped to pin RIVAS to the floor. RIVAS began complying with orders
at this point, placing his hands behind his back. P. C. M. asked for zip-ties to restrain RIVAS.
An off-duty pilot, who P. C. M. identified as J., arrived in the area with duct tape. The group