Modular Room Control (MRC) Software and Upgrade Installation Instructions 3
CIS5/CIT5 Software Upgrade Instructions
Any software upgrades to the Inncom CIS5 and
CIT5 software are performed using one of the two
following methods:
• full upgrade of CIS5 and CIT5 to the new
version
A full CI5 upgrade replaces all files. An upgrade
CD is provided to the property with the
installation and setup programs required to
perform the upgrade.
Perform the preliminary steps listed in the
Preliminary Steps section to prepare the CIS5
and CIT5 computers for the upgrade, then
perform the steps listed in the Full Upgrade
Instructions section to complete the full upgrade.
• partial upgrade of existing CIS5 and CIT5
versions
A partial upgrade only replaces certain files
located in the software directories on the CIS5
and CIT5 computers. Typically, the upgrade file
is a compressed file (.zip) that contains the
upgrade files. This Zip® file is usually provided
to the property on a 3.5-inch floppy, or it can be
remotely loaded onto the Inncom CIS5 server
computer via a modem using PCAnywhere.
Once the zipped file is loaded onto the
computer, it is unzipped into the Inncom CIS5
and CIT5 folders, overwriting the existing files.
Perform the steps listed in the Preliminary Steps
section to prepare the CIS5 and CIT5 computers
for the upgrade, then perform the steps listed in
the Remote (Partial) Upgrade Instructions
section to complete the partial upgrade.
IMPORTANT: Any upgrade to CIS5 and
CIT5 involves upgrading the CIS5 software on the
server computer and upgrading the CIT5 software
on all CIT5 terminals. You are not able to log a
remote CIT5 terminal on to the CIS5 server if the
CIS5 and CIT5 versions do not match.
Preliminary Steps
Perform the following steps in the order listed prior
to starting either a full upgrade or partial upgrade.
These steps shut down CIT5 on all CIT5 terminals
and CIS5 on the server:
1. Go to each computer running CIT5 and select
User>Logout from the menubar across the top of
the CIT5 window. Select File>Exit from the
menubar to close CIT5.
Note: CIT5 may also be running on the same
computer that runs CIS5. If CIS5 and CIT5 are running
on the same computer, you must also log off and shut
down CIT5 on that computer.
Note: If you do not have access to a particular CIT5
terminal to log off and shut down, Step 2 forces any
remaining CIT5 terminals that may be logged on to the
CIS5 server to disconnect. All CIT5 terminals must be
disconnected from the CIS5 server before upgrading any
software.
2. Go to the server computer running CIS5. Select
Diagnostics>Disconnect CIT from the CIS5
menubar to make sure all CIT5 terminals are logged
off from CIS5.
Note: If a CIS Access Locked window appears when
you click on the CIS5 menubar, enter admin as the
username and cis5 as the password. Click OK. This is a
feature to prevent an unauthorized user from altering
CIS5 settings. You can now select
Diagnostics>Disconnect CIT from the CIS5 menubar.
3. Shut down CIS5 by selecting File>Exit from the
CIS5 menubar.
Full Upgrade Instructions
A full upgrade of CIS5 and CIT5 is identical to the
original installation procedure listed in the CIS5
Installation Procedure and CIT5 Installation Procedure
section. Please read the precautions listed below, and
then go to the Installation section to perform the full
upgrade.
1. Do not uninstall or remove the existing CIS5 and
CIT5 software before installing the full upgrade.
Doing so corrupts the Microsoft Structured Query
Language (MSSQL) database server installation on
the computer that the CIS5 software requires.
!
CAUTION: When prompted for the installation
location for CIS5 and CIT5 in the Installation section,
you must specify the current location where CIS5 and
CIT5 are installed. These locations are typically one of
the following:
“C:\Program Files\Inncom\Cis5” for CIS5 “C:\Program
Files\Inncom\Cit5” for CIT5
or
“D:\Inncom\Cis5” for CIS5
“D:\Inncom\Cit5” for CIT5