STUDENT
HANDBOOK
Main Campus (Including Online)
3904 Lonas Drive
Knoxville, Tennessee 37909
(865) 251-1800
Parkside Campus
400 Goody’s Lane
Knoxville, Tennessee 37922
Asheville Campus
140 Sweeten Creek Road
Asheville, North Carolina 28803
(828) 398-2500
Atlanta Campus
2600 Century Parkway NE
Atlanta, Georgia 30345
(470) 322-1200
Indianapolis Campus
301 Pennsylvania Pkwy.
Indianapolis, Indiana 46280
(317) 819-7900
Nashville Campus
616 Marriott Drive
Nashville, Tennessee 37214
(629) 802-3000
Orlando Campus
6649 Westwood Blvd.
Orlando, Florida 32811
(407) 447-6900
Pittsburgh Campus
3000 Westinghouse Dr, Suite 200
Cranberry Township, PA 16066
(724) 720-9500
www.south.edu
May 2023
Table of Contents
WELCOME .................................................................................................................................................................................................... 4
STUDENT RIGHTS AND RESPONSIBILITIES ......................................................................................................................................... 4
INTRODUCTION .......................................................................................................................................................................................... 5
SOUTH COLLEGE MISSION STATEMENT ............................................................................................................................................. 6
ACADEMIC INFORMATION ...................................................................................................................................................................... 6
Programs of Study ...................................................................................................................................................................................... 6
Student Knowledge of Requirements ......................................................................................................................................................... 7
Academic Participation .............................................................................................................................................................................. 7
Classroom Access Policy ........................................................................................................................................................................... 7
Canvas........................................................................................................................................................................................................ 7
Cancellation of Classes .............................................................................................................................................................................. 8
Final Exams ............................................................................................................................................................................................... 8
Changing Majors ........................................................................................................................................................................................ 8
Changing Contact Information ................................................................................................................................................................... 8
Computer Use and Priority ......................................................................................................................................................................... 9
Grades ........................................................................................................................................................................................................ 9
Graduation ................................................................................................................................................................................................. 9
Incomplete Grades ..................................................................................................................................................................................... 9
Intellectual Property Policy ........................................................................................................................................................................ 9
Artificial Intelligence (AI) Policy ............................................................................................................................................................ 10
Registration Procedures ........................................................................................................................................................................... 10
Satisfactory Academic Progress ............................................................................................................................................................... 11
Student Copying and Printing .................................................................................................................................................................. 11
Student Portal and Email Accounts .......................................................................................................................................................... 11
Help Desk ................................................................................................................................................................................................ 12
Transcripts ............................................................................................................................................................................................... 12
Transfer of Credits ................................................................................................................................................................................... 12
Withdrawal from a Course or from the College ....................................................................................................................................... 13
FINANCIAL AID INFORMATION ........................................................................................................................................................... 14
Installment Payment Plans ....................................................................................................................................................................... 14
Financial Responsibility ........................................................................................................................................................................... 14
Refund Policy........................................................................................................................................................................................... 14
STUDENT SERVICES ................................................................................................................................................................................ 14
Advising and Counseling Services ........................................................................................................................................................... 15
Bookstore ................................................................................................................................................................................................. 15
Career Services ........................................................................................................................................................................................ 16
Community Resources and Referral List.................................................................................................................................................. 16
Health Services for Students .................................................................................................................................................................... 16
Immunization Requirements .................................................................................................................................................................... 17
Resource Center/Library Services ............................................................................................................................................................ 17
3
Off-Campus Activities ............................................................................................................................................................................. 17
Orientation & Welcome Sessions ............................................................................................................................................................ 18
Student Activities ..................................................................................................................................................................................... 18
Tutoring Assistance ................................................................................................................................................................................. 19
Disability Services ................................................................................................................................................................................... 19
CAMPUS SECURITY AND SAFETY ....................................................................................................................................................... 22
Notification System ................................................................................................................................................................................. 22
Security and Personal Safety .................................................................................................................................................................... 22
Emergency Medical Procedures ............................................................................................................................................................... 23
Drug-Free Campus Policy and Drug Testing Procedures ......................................................................................................................... 23
Sexual Assault .......................................................................................................................................................................................... 25
Violence Against Women Act (VAWA) .................................................................................................................................................. 25
Sexual Misconduct (Title IX) Policy ........................................................................................................................................................ 26
Money, Valuables, and Personal Property ............................................................................................................................................... 38
Fire Evacuation ........................................................................................................................................................................................ 38
Driving and Parking on Campus .............................................................................................................................................................. 39
Visitors/Children ...................................................................................................................................................................................... 39
SOUTH COLLEGE ACADEMIC HONOR CODE .................................................................................................................................... 39
Purpose of the Honor Code ...................................................................................................................................................................... 39
Application of the Honor Code ................................................................................................................................................................ 39
Violations of the Honor Code .................................................................................................................................................................. 39
Honor Code Procedure ............................................................................................................................................................................. 40
The Penalties ............................................................................................................................................................................................ 40
Appeal Procedures ................................................................................................................................................................................... 41
STUDENT CONDUCT STANDARDS AND REGULATIONS ................................................................................................................. 41
Conduct Standards and Regulations ......................................................................................................................................................... 41
Disciplinary Procedures ........................................................................................................................................................................... 45
Appeal Procedures ................................................................................................................................................................................... 46
COMPLAINTS AND GRIEVANCES ......................................................................................................................................................... 46
SOUTH COLLEGE SUCCESS TACTICS .................................................................................................................................................. 47
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WELCOME
Welcome! Thank you for choosing South College for your educational pursuit. This Student Handbook has
been prepared to serve as a resource for you.
South College faculty and staff are here to help you reach your potential intellectually, socially, and
professionally. You will be challenged by your faculty members in your courses to increase your understanding
and develop new knowledge. Activities and events are designed to enhance your in-class experience and help you
connect with other students and professionals.
On behalf of our faculty and staff, we wish you success at South College. We are here to help you as you work
to meet the responsibilities, opportunities, and challenges of your educational program and accomplish your
goals.
STUDENT RIGHTS AND RESPONSIBILITIES
Institutions of higher education are in existence to provide learning experiences for their students. Academic
freedom in teaching and learning is essential to this purpose and is fundamental for the protection of the rights of
the students as well as the faculty members. Students at South College have the rights of freedom of inquiry and
speech within their learning experiences. These rights are based on the assumption that students will act
responsibly in the learning environment.
South College is committed to developing in each student an understanding of the knowledge and ethics that are
consistent with responsible professional and social behavior. Students are expected to meet academic
requirements as well as to develop a sense of personal responsibility toward others and respect for their
individual rights. The atmosphere of the college reflects these goals, and in turn, each student must be aware of
his/her individual responsibility to behave accordingly.
By enrolling as a student at South College, students agree to abide by the rules and regulations of the college.
The Academic Honor Code is included in this Handbook, as well as Student Conduct Standards and
Regulations which address student behavior. Alleged violations of the Academic Honor Code, Student Conduct
Standards and Regulations, or the Computer Code of Ethics should be referred to the Director of Student Success
or Student Affairs Coordinator/Director.
Some areas of study have supplementary materials in programmatic policies and procedures manuals that
students in these disciplines are responsible for as well as those in this Student Handbook.
South College reserves the right to change any provision listed in the South College Catalog and all other
college publications without actual notice to students.
5
INTRODUCTION
This Student Handbook serves as a general introduction and guide for all South College students; it is specifically
designed to inform students of policies, rules, and procedures as a supplement to the Catalog. Many of the
campus resources, which are available to all students whether graduate or undergraduate or onground or online,
are discussed in this Handbook. The Catalog, or any subsidiary handbook, is not intended as a contract between
the student and the institution.
In addition, South College encourages its students to seek out any of its staff or faculty whenever questions
arise. We hope many questions will be answered in this Handbook and in the current issue of the Catalog.
South College is an equal opportunity college open to any qualified individual
without regard to race, religion, sex, age, color, national or ethnic origin, sexual
orientation, or disability. Pursuant to all applicable federal anti-discrimination
laws, including Section 504 of the Rehabilitation Act of 1973, and regulations,
South College does not discriminate against any of the protected categories of
individuals in the administration of policies, programs, or activities. This
nondiscrimination policy includes admission policies, loan programs, employment
practices, and all other college-administered programs. The following individuals
are ch
arged with ensuring South College’s compliance with these laws:
Dean of Academic and Student Services (Main Campus & Parkside
Campus) 3904 Lonas Drive, Knoxville, TN 37909, Phone: (865) 293-4576;
Dean of Academic
and Student
Services (Asheville Campus), 140 Sweeten
Creek Road, Asheville, NC 28803, Phone: (828) 398-2566;
Dean of Academic and Student Services (Nashville Campus), 616 Marriott
Drive, Suite 550, Nashville, TN 37214, Phone: (629) 802-3000;
Dean of Academic and Student Services (Atlanta Campus), 2600
Century Parkway NE Suite 110, Atlanta GA 30345, Phone (470) 322-1200;
Dean of Academics Online (Online), 3904 Lonas Drive, Knoxville, TN
37909, Phone (912) 272-8256;
Dean of Academic and Student Services (Indianapolis Campus), 301
Pennsylvania Pkwy., Indianapolis, IN 46280, Phone (317) 819-7900;
Dean of Academic and Student Services (Orlando Campus), 6649
Westwood Blvd., Orlando, FL 32811, Phone (407) 447-6900
Dean of Academic and Student Services (Pittsburgh Campus), 3000
Westinghouse Dr., Suite 200, Cranberry Township, PA 16066, Phone
(724) 720-9500
6
SOUTH COLLEGE MISSION STATEMENT
South College is a private, co-educational, non-sectarian academic institution that embraces the traditional
higher education mission triad of teaching, scholarly contribution, and service. Consistent with its long history,
the institution
plac
es primary emphasis on providing quality undergraduate and graduate educational
opportunities and associated student support services, for the
intellectua
l, social, and professional development
of a diverse student body.
South College offers professional and career-focused curricula designed to cultivate students’ successful
learning and the ability to apply knowledge, think critically, and communicate effectively. Through
comprehensive academic programs, innovative and contemporary in content and mode of delivery, students
are exposed to diverse perspectives and skills essential to independent and life-long learning. Because
academic programs are professional and career-focused, South College responds to local, regional, and
national employment needs and supports current workforce trends.
In addition to providing quality educational opportunities, South College promotes the advancement of
knowledge by supporting and recognizing the scholarly activities of its faculty and students and the use of
scholarship in education and service. The South College faculty seeks to advance knowledge by conducting
research and publishing research results as appropriate, creating artistic
a
nd literary works, presenting at
professional and scientific meetings, and participating in professional development activities, as consistent
with
the
role of each faculty member.
As an institution of higher education, South College recognizes its responsibility to society and supports
both institutional and individual commitments to service. Therefore, South College encourages its
administration, faculty, and staff to invest
their
knowledge, experience, and expertise in community,
professional, and institutional service.
The definition and achievement of this mission guide South College in strategic planning and decision making at
all levels of the institution. The core values of excellence, responsibility, and integrity serve as the foundation for
assessing the quality of institutional, school/departmental, and individual performance in achieving this mission.
ACADEMIC INFORMATION
The Chief Academic Officer, in conjunction with academic faculty and staff, is responsible for developing and
implementing all academic programs, policies, and procedures, as well as establishing and enforcing academic
program requirements. Faculty members, Deans/Department Chairs, the Directors of Student Success/Affairs,
the Deans of Academic and Student Services, the Campus Presidents, the Vice Chancellor of Student Services,
and the Chief Academic Officer are all available to assist students in these areas.
Information regarding grading, academic status, changes in class schedule, program requirements, and graduation
can be found in the Catalog. It is each student’s responsibility to read and follow all policies and procedures
written in this Handbook and the Catalog. It is strongly recommended that sections of the Catalog pertaining to
the above topics be noted and read. The college reserves the right to change any provision listed in the Catalog
without actual notice to individual students. The Catalog is available online at
www.south.edu.
Programs of Study
Students should thoroughly familiarize themselves with the program they wish to pursue and understand the
necessary requirements for admission, progression, and graduation. The Catalog offers a complete outline of
each major and lists descriptions of all courses. Whatever program is selected for pursuit, a student should take
7
into consideration the following guidelines:
1. Students should take required courses as soon as possible in order to benefit from a more logical,
sequential educational framework.
2. Consecutive courses should be taken in their natural, logical sequence.
Student Knowledge of Requirements
Students are responsible for properly completing their academic programs, being familiar with all requirements of
the Catalog, maintaining the required grade point average, meeting all program and course requirements, and
adhering to school policies, rules, and regulations. Students are encouraged to seek counsel from Student Success
Advisors and faculty advisors or other staff members, but the final responsibility remains that of the student.
Academic Participation
South College does not have an institutional attendance policy; however, because absences result in lower
achievement,
students
are expected to participate in each class session. Faculty members may establish
participation policies for their classes at their own discretion. Students are responsible for knowing and
complying with course requirements, including participation policies, as published by faculty members;
therefore, they should consult with their faculty members at the beginning of each term
about the
policy in
effect. A leave of absence is not available.
Students, whether present or absent from class, are responsible for knowing all that is announced, discussed, or
lectured
upon
in class or lab, as well as for mastering all assigned reading. In addition, students are responsible
for submitting on time all assignments and tests, recitations, unannounced quizzes, etc. Make-up work may be
permitted at the faculty member’s discretion.
Past observation has indicated a positive relationship between regular class participation and good academic
performance. It makes sense to make the most of your educational opportunities.
Classroom Access Policy
South College requires regular and punctual class participation to ensure an optimal learning environment for all
enrolled students. South College has developed the Classroom Access Policy that is applicable to all campus-
based and hybrid courses. The policy guidelines have been established effective Spring 2023.
Classes will begin on time and students are expected to be ready to begin at that time.
If students encounter an unavoidable tardy or absence from class, they must notify the instructor of the
tardy/absence prior to the class start using the instructors contact information provided in the course
syllabus or immediately when possible in an unavoidable emergency situation.
If students are tardy for class, they should enter the classroom quietly and join the class in a non-disruptive
manner. They must also meet with the faculty member during the first break (or immediately after class if
there is no break) to discuss the late arrival and any missed classwork or assignments. Certain courses,
such as labs, may have additional requirements versus late entry which are outlined in the course syllabus.
If student presentations, testing, or special labs are in progress, faculty may post a sign on or outside the
door to advise students of specific directions for late arrival instructions. These must be followed.
Courses offered using synchronous online instruction will follow the same guidelines regarding late
arrivals to minimize course disruptions. All student microphones should be turned off upon entry into the
class.
Canvas
All South College classes use the Canvas Learning Management System. This system is primary for course
delivery for online courses/programs and used to supplement on-ground classroom activities. Faculty members
can post course materials to the specific Canvas site for the convenience of the students in the class and for
online sharing of information. Students
have
access to Canvas course sites, including course syllabi and faculty
8
contact information, at least five days before the term begins. Use of Canvas also supports South College
efforts to become more environmentally friendly by using less paper. Students are encouraged to purchase a
USB Flash Drive to store their downloaded documents. Resources and assistance for students is available on the
Student
Porta
l.
Cancellation of Classes
Students should consult the calendar in the Catalog and on the institutional website for information concerning
holidays. If South College closes for inclement weather, announcements of cancelled classes will be made via
the South College notification system, email, and local radio and TV stations (in the Knoxville area -TV
Channels 6, 8, and 10; WOKI-FM, and WIVK-FM or WNOX-AM; in the Asheville area - WLOS-TV or check
online at WLOS.com; in the Nashville area - local ABC Channel 2 WKRN and NBC Channel 4 WSMV
channels; in the Atlanta area – local ABC, CBS, NBC, and Fox stations; in the Indianapolis area local WTTV,
WISH, WXIN, and WRTV stations; and in the Orlando area- local WOFL, WESH, and WKMG); in the
Pittsburgh area - local CBS Channel 2, NBC Channel 11, and ABC Channel 4). Please do not call the associated
campus. If no announcement is made, assume that classes are being held on a regular schedule. Make-up of
course material for any cancelled courses will normally be completed via Canvas. Excessive cancellations may
lead to needed makeup sessions which could be held on weekends as needed. Students who have provided a
mobile number will also receive a text message via the South College Emergency Notification system.
If there is a power failure while an onground class is in session, the faculty member should allow 30 minutes
for the electricity to be restored. After that time, the class should continue only if sufficient light exists in the
classroom.
Students are expected to be on time for class and stay the full time the class is in session. If a faculty member
is late, students are to remain in the class for fifteen minutes before alerting an administrator that the faculty
member is not present.
Final Exams
All students are expected to take their final exams at the designated time listed in the course syllabus. If a
student has
extreme
mitigating circumstances, he/she can submit a request to the Director of Student Affairs
(Online), or the Dean of Academic and Student Services (Main/Parkside, Asheville, Nashville, Atlanta,
Indianapolis, Orlando, & Pittsburgh campuses) to have their final exam re-scheduled. Vacations and holiday
trips are not an appropriate reason. Please check the college academic calendar at
https://www.south.edu/academics/catalog-calendars/
before
making any plans.
Changing Majors
Students are allowed a maximum of two program changes and must receive approval following review of
Satisfactory Academic Progress standing. Changing from an associate level program to a baccalaureate level
program in the same area is not considered a change of program. Program changes normally become effective
at the beginning of the term following the one in which the program change form was completed. Students
wishing to change their declared major should meet the dean/department chair for the program they wish to
change to. For some programs, program admission requirements must be met and admission to that program
granted before a change is possible. For other programs, there are no additional requirements beyond general
admission. If the change to the new program is granted, the student must then file a Student Change request
(SCR) form with the Registrar’s office. It is best to file this change prior to the pre-registration process so that
the advisor can review the student's updated progress report. It is also courteous to inform the dean/department
chair of the previous major of the change.
Changing Contact Information
Students who have moved or changed their mailing address and/or telephone number should communicate this
9
information to the Registrar’s office. Students can also update their contact information through the Student Portal
by clicking on the My Profile header.
Computer Use and Priority
South College has established the following guidelines and procedures for on-campus classroom computer usage:
1. Students in regularly scheduled classes have first priority in computer use.
2. Students in tutorial sessions or those who need lab time have second priority.
3. Faculty, staff, and administrators may use the computer in a third priority position.
Students agree to abide by the college’s Computer Code of Ethics when using the college’s computer resources.
The Computer Code of Ethics can be accessed via the Student Portal and Canvas sites.
Grades
The grading scale for each course is included in the course syllabus. Final grades are available for review by
students via the Student Portal. Students wishing to challenge a final course grade should follow the
Challenging of Grades process outlined in the Academic Information section of the South College Catalog,
which can be accessed at
www.south.edu.
Graduation
Commencement exercises for undergraduate students and graduate students in programs are held once per year.
All
gr
aduates are encouraged to participate. It is the responsibility of each potential graduate to complete an
application for graduation. The application should be submitted to the Registrar’s Office no later than the first
day of the quarter in which the student plans to graduate. Submissions later than this deadline could affect the
student’s ability to graduate that quarter. A graduation fee is due and payable during the student’s last quarter of
enrollment. Each student must satisfy all graduation requirements stated in the college catalog/addendum in
order to graduate. In addition, ceremonies to recognize students who complete a program, or a phase of a
program, will be scheduled as appropriate to the specific program. These include Pinning Ceremonies, White
Coat ceremonies, or Convocations.
Incomplete Grades
An incomplete (I) may be given at the discretion of a faculty member to any student who does not complete the
course requirements due to documentable, mitigating circumstances. To receive an incomplete, the student must
complete at least one-half of the course requirements and make satisfactory arrangements with the faculty
member for completion of the remainder of the required course work. It is then the student’s responsibility to
complete and submit, in a specified time, the remainder of the required course work. This procedure must be
completed by the end of the first week of the subsequent quarter (unless special approval is received from the
campus Dean). For courses on the Online calendar only, the procedure must be completed within two weeks of
issuance of the incomplete. An incomplete grade note cleared by the deadline will be changed to an F. The final
grade for the course will be changed from an I grade to an A, B, C, D, or F as appropriate.
Intellectual Property Policy
South College shall retain the rights, title, and interest in all intellectual properties generated, designed, created,
or developed in facilities owned or operated by the college, supported by funds administered by the college,
and/or performed while in the role of regular duties and responsibilities by South College members. All South
College full-time and part-time students, faculty and staff, members from program professional communities,
and any individual from a sponsored award, grant, or contract are considered South College members for the
intent and purpose of this policy and are subject to its terms.
10
Artificial Intelligence (AI) Policy
As an academic institution, we value academic integrity and expect all students to adhere to the highest standards
of ethical behavior. Artificial Intelligence (AI) language models, such as ChatGPT, have a wealth of knowledge
and information that can be useful for academic assignments to provide helpful insights and suggestions, but
students should not rely solely on these generated responses for their academic work. Artificial intelligence
programs are not designed to replace critical thinking and research skills essential for academic work. Professors
and instructors may use plagiarism detection software to check for the use of AI programs in academic
assignments.
Policy Statement: Course submission material generated by AI programs (e.g., ChatGPT) must be properly cited
as a resource for any academic submission. The use of AI without proper source citation will result in a finding of
plagiarism and the student will be subject to academic penalties, including failure of the assignment or course,
suspension, or expulsion. Alleged violation of academic regulations shall be addressed under the Academic Honor
Code published in the South College Student Handbook.
Examples of AI Misuse in an Academic Setting
AI programs may not be used:
1. as a substitute for independent research and critical thinking. While these programs may provide helpful
insights and suggestions, students should not rely solely on these generated responses for their academic
work.
2. for assignments that require original ideas or analysis. Students are expected to use their own creativity
and analytical skills to produce unique and original work.
3. for assignments that require ethical or moral reasoning. It is important to understand that AI programs are
not capable of making moral or ethical decisions.
4. for assignments that require interaction with human subjects. Artificial Intelligence is not a substitute for
human interaction and cannot provide insights into human behavior or emotions.
Registration Procedures
Each term, students are asked to register for upcoming academic terms. The dates for registration are published
in the academic calendar. This process allows students to have priority choices for classes and allows the
bookstore to gain the necessary information to make timely acquisition of needed textbooks. Drop/add dates at
the beginning of each term are also published in the academic calendar.
During each term, information is communicated to students regarding registration procedures. When all
procedures are strictly followed, the student is officially registered for the next quarter.
This procedure generally follows these guidelines:
1. Students confer with advisors to plan a schedule that meets the student's educational goals and the
requirements for the program.
2. Students complete online registration procedures.
3. Students are notified if information is needed by the Financial Aid Department.
Auto-Registration for Students Admitted to Programs with Programmatic Admission Requirements
Automatic registration is available to students admitted to programs with programmatic admission requirements
and follow a specific sequence of courses as outlined in the South College Catalog. Auto-Registration does not
apply to students receiving VA Educational Benefits. All admitted students will be automatically scheduled for
classes during the designated registration period each quarter. Students must be in good academic standing and
have no registration holds in order to be registered. Students may view their schedule by logging in to their
Student Portal account.
11
Satisfactory Academic Progress
A student must make measurable progress toward the completion of his/her course of study. Poor performance,
such as failing grades or withdrawals from courses, may result in satisfactory academic progress issues.
Successful completion of all scheduled courses each term is very important.
Minimum standards of satisfactory progress apply to all students. Individual academic programs, particularly
graduate programs, may require additional qualitative and quantitative standards for continued matriculation in
those programs. Please see the Catalog section and program handbook for the chosen program and carefully
review all requirements at
www.south.edu.
For the purpose of determining whether or not a student is making such progress, the college has established
minimum
satisfac
tory progress standards that stipulate that students must meet required minimum standards
according to a prescribed schedule in three
areas.
Maintain a minimum cumulative grade point average (CGPA);
Maintain a minimum cumulative course completion rate (CCCR); and
Complete program of study in not more than one and one-half times the required program length
maximum program length) measured in credit hours.
For purposes of satisfactory progress evaluation, all courses attempted in a quarter are included (i.e.,
on
-ground,
on-line, mid-quarter, full-quarter, etc.). In addition, transfer credits awarded that are associated with a student’s
major will be included in both hours attempted and hours earned for the purposes of satisfactory progress
evaluation. If a student changes their major, their transcripts will be reviewed again for possible additions.
Grades for transfer credits awarded from other postsecondary institutions are not included in the CGPA.
All students will be evaluated for satisfactory academic progress at the end of each quarter beginning with their
first quarter. Satisfactory academic progress is evaluated in terms of cumulative grade point average and in terms
of credits hours earned versus credit hours attempted at the end of each quarter. For a complete description of
these standards, please contact the Dean of Academic and Student Services or the Dean of Academics (Online).
Graduate students and students in some individual academic programs are required to progress in their program as
indicated by the program curriculum. Academic and progression deficiencies are handled by the faculty of these
programs and these processes
are
outlined in the program’s handbook.
Student Copying and Printing
Students log into Papercut at
http://papercut.south.edu,
using the same credentials used to access Canvas. Click
the “Add Credit” link in the left-hand pane, select the amount to add from the drop-down menu, and purchase
credit with a valid credit card. The cost per page for printing is 3 cents while copying is 5 cents.
This cost is subsidized with South College continuing to apply monies from the Technology Fee to keep printing
and copying
costs
as low as possible. Each student pays for only what he/she prints or copies. For online
courses, required submissions will be made in electronic format and do not require printing.
For more information regarding Student Printing, go to the South College website,
www.south.edu, and click on
Current Students and then click on Computer, Printing, & Technology Resources.
Student Portal and Email Accounts
The Student Portal is a web-based application built on a Microsoft.Net framework. It is an online system
providing access 24/7 to your school information including class materials. The portal provides access to vital
South College information such as
final
grades, library web resources and databases, schedules, calendars,
assignments, and direct messaging from faculty and staff. Student Portal information is provided via e-mail to
12
each student and reinforced during Orientation/Welcome Session processes.
South College’s student e-mail system provides the ONLY email communication support to faculty, staff,
students. The Canvas online learning system is used in classes to conduct or enhance class instruction by
providing course materials and information, promote student and faculty interaction, and centralizing submission
of required student work. All students MUST utilize their South College email account. All external email
addresses (Hotmail, Yahoo, Gmail, etc.) are not supported in the college system and ONLY South College email
accounts will be used to communicate with students.
Help Desk
The South College Help Desk is the main point of contact for students that require IT assistance at the college. A
link for the Help Desk is located on the main page of the South College website (Click on Current Students) and
is accessible using your Student Portal login and password (helpdesk.south.edu). If you are unable to log in to
the Help Desk, please send an email to support@south.edu.
All issues, including problems and how-to questions related to Canvas (including the Canvas student app) should
be reported using the Canvas Help menu options: Live chat, call line, and "Get Help from Canvas Support."
Canvas experts are available 24/7/365 to support students with any Canvas related issues. If you have an issue
with your password and need it reset, there is a link to instructions on the login page of Canvas.
Transcripts
From Other Institutions
It is required by the college that each student enrolled in classes to submit an official transcript from his/her high
school or GED/HiSET testing center and all colleges attended.
The college assumes the responsibility of mailing transcript requests and paying any fees associated with
obtaining the official transcript
.
However, it is ultimately the student's responsibility to ensure that the college
receives the requested transcripts and all documents required for admission. Acceptance is conditional on receipt
of all official documents required and admissions requirements met. South College may rescind acceptance if all
official documents required by the college are not received within one quarter. The college does not generally
admit students on a probationary basis. A student may be denied registration for classes in future quarters until all
required documents are received. Exceptions to the one quarter period may be granted for unusual situations or
circumstances. All exceptions must be approved by the Dean of Academic & Student Services, Dean of
Academics (Online), or the Executive Vice President of Financial Aid & Registrar Operations. Please see the
Admissions section of the Catalog for the applicable policy at www.south.edu.
Please note that any outstanding financial responsibilities the student may have incurred may cause the transcript
to be
withheld
by the college previously attended.
From South College
Upon graduation, each student is entitled to one official transcript at no cost. Additional official transcripts and
payment of associated fees must be submitted online by going to www.south.edu and clicking on the Transcripts
link at the bottom of the page. Academic transcripts will not be issued for any student who has an outstanding
balance with the college or who is in default on any federal, state, or institutional loan. An official South College
transcript bears the seal of the institution and is sent directly to a third party in a sealed envelope by the college.
Transfer of Credits
Undergraduate Programs
South College accepts students who wish to transfer earned credits from other accredited colleges. Credits in
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courses that
are
within the area of concentration for which a student is seeking admission and in which he/she has
earned a grade of C or better and that are equivalent, in content and credit, to the associate South College course(s)
may be accepted for transfer.
South College accepts transcripts for transfer credit evaluation throughout the students’ academic program
with verification that all limits placed on total allowable transfer credits will not be exceeded. Once official
transcripts are received, the Registrar’s office evaluates the transcripts and informs the student of the number
of transfer credits that may be applied to his/her course of study at South College. Credits for transfer are
evaluated and credit awarded for the appropriate courses taken at an accredited collegiate institution.
South College reserves the right to require submission of course descriptions, syllabi, and/or faculty
qualifications as need is determined during the review process.
College credit will not be given for developmental courses such as basic mathematics or English. Skills courses
will be reviewed for transfer on an individual basis.
South College does not guarantee that credit earned at South College will be accepted by another college.
Students thinking of transferring to other colleges and universities should consult with the registrars at those
institutions concerning the work completed at South College.
Graduate Programs
South College has determined that the faculty of each graduate program has the responsibility for establishing a
policy on
whether
the program will accept transfer of graduate credit from other accredited institutions. If
allowed, the applicable policy is included in the catalog section for that program and the program handbook (if
applicable) and is available from program personnel.
Withdrawal from a Course or from the College
Withdrawal from a Course
Students must consult with their faculty member, dean/department chairperson, and/or advisor before officially
dropping any course to discuss future scheduling issues. Once this is completed, a Student Change Request
(SCR) Form may be obtained from the Office of the Registrar or through the Student Portal
.
A course is not
considered to be officially dropped until the appropriate form has been completed, signed by the advisor, and
acknowledged by the Registrar. Students withdrawing from any course are advised to consult with the Financial
Aid Office to determine any effects of this action on aid.
Withdrawal from the College
As obstacles arise that affect enrollment at South College, students are encouraged to discuss these
challenges with their dean/department chair and/or the Student Affairs Coordinator, (Main/Parkside
Campus), Director of Student Success (Nashville, Atlanta, or Orlando Campus), Student Success Advisor
(Online), or the Dean of Academic and Student Services (Asheville, Indianapolis, or Pittsburgh
campuses). Many times, these individuals may provide suggestions that result in continued enrollment.
A withdrawal is considered to be official when a student notifies the Registrar’s Office or the Dean of
Academics (Online), or the Dean of Academic and Student Services (Main/Parkside, Asheville, Nashville,
Atlanta, Indianapolis, Orlando, or Pittsburgh campuses). No other college official has the authority to accept
official withdrawals. Withdrawals can be done in person, by phone, or by written notification to the proper
authority. Students who do not officially withdraw will be considered enrolled in courses until an appropriate
academic participation verification point.
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FINANCIAL AID INFORMATION
The Financial Aid Office assists students with scholarships, loan and grant information, and the financial aid
application procedure. The office may also be able to help students with part-time employment through the
Federal Work Study program. On-campus positions include tutoring, working in office areas, resource
center/library positions, lab positions, and working with specific departments in several capacities. There are
also work-study positions with off campus agencies and organizations available.
Students may apply for financial aid by completing the Free Application for Federal Student Aid (FAFSA)
online. The college’s website directs students to the appropriate web address. Students without internet access
should consult with a financial aid staff member.
Current information regarding tuition and fees may be found in the Catalog (including Addendum). The Catalog
can be accessed from the South College website (
www.south.edu) by clicking on Academics. Tuition and fees
are payable upon the first day of each term unless an installment payment plan has been set up and approved by
the Business Office. All students are expected to take the initiative to promptly pay their financial obligations to
the college. Failure to pay accounts, when due, may result in the denial of registration, the withholding of
transcripts, or other disciplinary actions.
Installment Payment Plans
Although many students pay their tuition in full at registration each term, the college has several installment
payment plans available for qualified students who may need to use income from a part-time job or personal
resources to pay tuition each quarter. Information about installment payment plans is available from the
Financial Aid Office. Please note that an installment payment agreement is a privilege extended to qualified
students. Students who do not meet their approved payment schedule may have the privilege of installment
payment withdrawn. Students may make tuition payments via telephone, in person on campus, or arrange for
monthly automatic withdrawals from designated accounts.
Financial Responsibility
Students are expected and required to meet all financial obligations to South College incurred while enrolled.
Registration for future terms may be restricted in cases where financial obligations are not met. If a student fails
to satisfy all financial obligations prior to graduation, receipt of the degree or certificate may be delayed or
held until those financial obligations are resolved.
Refund Policy
Tuition and fees are charged on a quarterly basis. If a student withdraws for any reason, tuition and fees will be
refunded according to the applicable policy cited in the Catalog (including Addendum).
STUDENT SERVICES
The mission of the Student Services Department is two-fold: (1) to afford students an opportunity to grow
personally and professionally through student interaction, activities, and leadership opportunities within the
college and the community; and (2) to provide students with services and guidance that lead to effective problem-
solving skills and personal satisfaction with their learning community and their learning experience.
Areas within student services include entrance testing, orientation, advising, counseling, student activities and
organizations, career services, disability services, graduation, tutoring, resource center/library services,
bookstore, safety, and student discipline. In addition, community resources and referral lists are available from
the Student Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online)
15
or the Director of Student Success (Asheville, Indianapolis, & Orlando campuses) for alcohol and drug abuse
information sources, housing information, and daycare providers. Several of the student services offered are
discussed in the next paragraphs.
Advising and Counseling Services
Academic Advising
Upon admission, undergraduate students are assigned a Student Success Advisor, who provides assistance during
enrollment and for class scheduling. After a specified timeframe, onground students will transition to a
Dean/Department Chair and/or members of the faculty who will serve as academic advisors for each major. The
Student Success Advisor will send notification to the student when this transition occurs. For students enrolled in
fully online programs, the Student Success Advisor will provide advising to the student throughout the entire
program. During the initial conference with the Student Success Advisor, the advisor and the student will design a
scheduling plan that meets the student’s educational goals and the requirements for the program. Thereafter,
each
term the student must meet with his/her advisor to update his/her plan and to register for classes for the following
term.
Graduate students are assigned an advisor upon beginning coursework. This advisor should be consulted at the
beginning of
ea
ch term and again during registration for upcoming quarters. As students progress in their
program, the advisor will work with each student toward completion of the capstone requirement(s) for his/her
program.
Counseling Services
South College students (and their family members) also have complimentary access to resources and counseling
through ComPsych. Students can call a licensed counselor via toll free phone line, chat, or email. These
counselors are available 24/7 and can help with any issue, including anxiety, depression, stress, grief, life
adjustments, substance abuse, and relationship conflict. If needed, students will be referred to a counselor located
in their community where they will receive up to three, in-person sessions free of charge per issue. ComPsych has
a large network of counselors throughout the United States, so all our students (regardless of where they are) will
have access to in-person counseling. Students may select counselors based on specialty, language, gender, or
religious preferences. In addition to phone-based and in-person counseling, students also have access to
GuidanceResources which is a website that contains articles, podcasts, videos, slideshows, and “ask the expert”
personal responses to wellness questions.
Phone-based counselors: 844-268-5855
Website: guidanceresources.com (Web ID: SouthCollege)
Bookstore
A college bookstore is maintained for the convenience of the students. South College has partnered with Barnes
and Noble to
provide a
college bookstore at the Main and Nashville Campuses for the convenience of the
students. Books and supplies may also be ordered on-line from the Barnes and Noble bookstore through the
college website for students who are taking online courses or who are at the Asheville, Atlanta, Orlando,
Indianapolis, Pittsburgh, and Parkside campuses. Most necessary books and some supplies may be obtained at
the bookstore. The price of books and supplies is not included in the tuition.
Bookstore hours are posted at the bookstore and via the institutional website. Please see the bookstore
personnel for information regarding book returns.
Ordering Textbooks
Students may purchase textbooks from the South College Barnes & Noble Bookstore or through another source.
16
It is highly recommended that books be reserved as soon as the class schedule is completed. Some courses may
be on the Barnes and Noble First Day program, which provides immediate access to electronic course materials
upon entry to the classroom. First Day textbooks are easy and convenient for student use, provide an affordable
option, and support student success by ensuring every student has the materials needed for the first day of class.
Some First Day course materials include additional educational resources such as workbooks, problems sets,
tutorials, videos, and interactive software. Students enrolled in courses that utilize First Day will be
automatically charged for the course materials unless they choose to opt-out. Students who opt-out are
responsible for purchasing course materials at the full retail price through another source. Students may opt-out
by utilizing the Opt-Out tool in Canvas through the Course Materials link in the course. Students may contact
the Barnes and Noble Bookstore if they encounter any difficulty opting out using the Opt-Out tool at
bookstore@south.edu or (865) 251-1833.
Career Services
For South College graduates, the Director of Alumni and Career Services (Main/Parkside campuses), the Career
Services Coordinator (Nashville campus or Online), the Student Affairs Coordinator/Director (Atlanta & Pittsburgh),
or the Director of Student Success (Asheville, Indianapolis, or Orlando campuses) is available to provide
information at no charge regarding career guidance, resume writing, and job-search strategies. While the
primary focus of Career Services is to assist students upon graduation, any enrolled student may seek
employment information through this office.
Although job placement cannot be guaranteed, it is vitally important to both the student and the college that
each student obtain appropriate employment. Therefore, as students approach the last quarter of their
programs, specific and personalized instruction is provided in the preparation of professional resumes and
cover letters, as well as job search strategies and interviewing skills.
Community Resources and Referral List
1. Alcoholism and Drug Abuse - In addition to the information distributed to all students during their initial
orientation session, an additional list of programs for the treatment of alcoholism and drug abuse is
available from the Student Affairs Coordinator/Director (Main/Parkside, Nashville, & Pittsburgh
campuses, or Online) or the Director of Student Success (Asheville, Atlanta, Indianapolis, or Orlando
campuses).
2. Child Care - South College does not provide day-care facilities. Students must make arrangements for
their children’s care. Students needing assistance finding childcare may see the Student Affairs
Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online) or the Director
of Student Success (Asheville, Indianapolis, or Orlando campuses).
3. Housing - A listing of rental residence options is available for students to use when looking for housing in
close proximity to the campus. Contact the Student Affairs Coordinator (Main/Parkside, Nashville,
Atlanta, & Pittsburgh campuses) or the Director of Student Success (Asheville, Indianapolis, or Orlando
campuses).
Health Services for Students
South College does not provide health services. However, the institution does have an agreement with
Cherokee Health Systems (CHS) that allows South College students (Knoxville) to seek health care services
from a CHS facility (procedures for health insurance are carried out by CHS). The facility will verify current
enrollment at South College in order to proceed with services. Students enrolled at the Asheville Campus may
seek medical care at the Sisters of Mercy Urgent Care Centers (several locations in Asheville). Students
enrolled at the Nashville Campus may seek medical care at Neighborhood Health, which offers low-cost health
services in Davidson, Wilson, and Trousdale counties, including discounted services for those without health
insurance. Please see Department of Student Services personnel for additional information. Students in the
17
metro Atlanta area can go to
https://findhealthcenter.hrsa.gov/
to locate a low-cost health center. Examples of
health centers located within 5 miles of the Atlanta Campus include Oakhurst Northlake and Mercy Care
Chamblee. Students in Indianapolis can find low-cost health services options by visiting
https://www.in.gov/fssa/ompp/.Orlando Campus students can contact Orange Blossom Family Health
(obfh.org) or go to https://findhealthcenter.hrsa.gov. Students in Pittsburgh can find low-cost health services
options by visiting https://findahealthcenter.hrsa.gov/.
Immunization Requirements
All new students enrolling in
onground
classes at South College
campuses
in
Tennessee
and North
Carolina
are asked
to submit certain immunization documentation. Students new to South College
should
minimally provide proof
of immunity to Measles, Mumps, Rubella and Varicella (chicken pox). Students may enroll with documentation of
one dose of each required vaccine by the date specified for their enrollment period. The minimum immunization
requirements and exemptions to the requirements are discussed in the admissions process.
Students pursuing a Health Profession program at all campuses are required to meet specific program
requirements regarding immunization for Hepatitis B and other diseases. The documentation required for
program-required immunizations is outlined during the program admission process.
Resource Center/Library Services
South College provides a resource center/library on each campus for its students. Students are provided access
to a wide range of resources to support their programs of study. Resources include electronic books, electronic
journals, online databases, streaming videos, and Internet access. New electronic resources are added to the
collections throughout the year and recommendations for new resources are encouraged. Library databases,
electronic books, and electronic journals are only available through the library website. Reference services and
interlibrary loan services are also available at all campuses and electronically.
Library instruction and training is available online and by scheduled consultation. A Library Orientation course
is available in Canvas for all students. Library video tutorials are available on the library website, listed under
Tutorials, to assist all students. The Orientation course and video tutorials provide students with the information
needed to use library resources to the greatest advantage. Additional assistance is available through the library’s
online Reference Desk. Assistance can be requested by phone, chat, email, or text. Scheduled consultations with
library personnel are available. Please contact the circulation desk at any campus to request a consultation.
Resource Center/Library hours are posted at the entrance of each location and on the library website. More
information about South College’s resource centers/libraries is available on the college website. Click on
Libraryin the Quick Links menu on the main page.
Off-Campus Activities
Periodically, South College faculty members arrange for field trips which relate to classroom material being
covered or to the overall scope of a particular program. In order to promote safety during these activities,
students will receive pertinent training prior to these events occurring (i.e., universal precautions, security,
equipment usage, etc.). Several voluntary extra-curricular activities are also scheduled each quarter and some of
these are also off-campus. The same policy outlined below applies to these activities as well.
For off-campus activities, it is the responsibility of the faculty members and students to arrange their own
transportation both to and from these locations. South College does not provide transportation nor endorse any
method of transportation. In cases where students decide to carpool or ride with a faculty member, all liability
is assumed by the driver of the associated vehicle,
not
the college. Any expenses associated with emergency
medical procedures are the responsibility of the associated student
and/
or employee. Each student signs a hold
harmless agreement during application to the institution.
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Orientation & Welcome Sessions
The college provides online orientation modules for student review in the New Student Orientation course in
Canvas. Campus Welcome Sessions are also scheduled each term. The information provided is designed to
acquaint new students with academic life and college services. All new students and those students re-entering
after an absence of one year or more are asked to participate. Information regarding both the New Student
Orientation Course and the Welcome Sessions is provided by the Admissions Department or by the Student
Services Department.
Student Activities
South College supports and encourages participation in student organizations and campus activities. The college
values inclusive participation and leadership development for all students and therefore does not recognize any
group of students as an elected or appointed student government. Participation in student organizations,
community service and other campus activities provides students with opportunities to develop career related
skills such as multi-tasking, prioritizing and teambuilding.
Student Organization Approval and Recognition Process
All student organizations must apply and be approved as a recognized organization by South College. Students
interested in forming organizations should contact the Student Affairs Coordinator/Director (Main/Parkside,
Nashville, Atlanta, & Pittsburgh campuses, or Online) or the Director of Student Success (Asheville, Indianapolis,
or Orlando campuses) to obtain the application materials. All student organizations must have a designated
faculty/staff advisor. For program-specific organizations, the faculty advisor must be approved by academic
leadership. All student and program-specific organizations must submit a mission/purpose, bylaws, and a plan for
organizational structure as part of the application. Once the student organizations are approved, any changes to
the mission, constitution, bylaws, or organizational structure (e.g., new sub committees or subgroups under the
umbrella organization) must be approved by the faculty/staff advisor, campus leadership, and academic leadership
(for program-specific student organizations only). Completed application materials should be submitted to the
Student Affairs Coordinator/Director or the Director of Student Success for review. Final approval must be
granted by campus leadership and by academic leadership (for program-specific student organizations only).
If final approval to establish a student organization is not granted, the student organization may appeal the
decision in writing within five (5) business days to the Vice Chancellor of Student Services, 3904 Lonas Drive,
Knoxville, TN 37909, Phone: 865-293-4563. The appeal must contain copies of the application, constitution, and
by-laws. The Vice Chancellor’s decision regarding the appeal is final.
Events, Activities, and Official Statement Approval
Once a student organization is approved, all events, activities, and official statements or declarations must be pre-
approved. Preparation and advertisement of events or activities are prohibited until the student organization
receives full approval for the event or activity. Student organization officers may obtain the required form to have
an activity or event (including fundraising) from the faculty/staff advisor or the Student Affairs
Coordinator/Director or the Director of Student Success. Final approval must be granted by campus
leadership. For program-specific student organizations, academic leadership for the respective program must also
be obtained.
Annual Renewal Requirement
All student organizations shall renew their charter each year. The renewal request will include a summary of
accomplishments, financial activity, and a list of the organization’s goals for the next year and should be
submitted to the faculty/staff advisor and the Student Affairs Coordinator/ Director or Director of Student
Success.
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Tutoring Assistance
The Writing Lab is available to all students and faculty who wish to gain feedback during their writing
processes. Writing
Lab
tutors include English faculty members who are trained to help with any writing
assignment or project.
Math tutoring is available to all students who wish to improve their math skills. Both faculty and peer tutoring are
available.
At the Main/Parkside Campuses, schedules and information for both the Writing Lab and the Math Lab campus-
based tutoring are listed in the student newsletter, the Southern Digest. Schedules are also posted via the
campus digital signage. At the Asheville Campus, the schedules are posted via the campus digital signage and
in The Times quarterly newsletter. At the Nashville Campus, the schedules are posted via the campus digital
signage and in the quarterly student newsletter, The Nashville Note. At the Atlanta Campus, the schedules are
posted via the campus digital signage and in the quarterly student newsletter, The Peachtree Post. All tutoring is
available to students at no cost. At the Indianapolis Campus, schedules are posted via campus signage and via
communications from student services. At the Orlando Campus, schedules are posted via campus signage and
communications from the Director of Student Success. At the Pittsburgh Campus, schedules are posted via
campus signage and communications from the Student Affairs Coordinator/Director. For Online, schedules
and information are posted on the Student Portal and through quarterly communication from the Director of
Student Affairs.
Online tutoring is also available to students by professional tutors through Smarthinking. The service is available
to students 24 hours
a
day, 7 days a week. Students can access this resource by logging in to their Canvas account
and clicking on the Smarthinking link in the course menu. Tutoring can be completed on demand online or an
appointment can be set to speak with a tutor.
Tutoring assistance can also be requested through the Peer Tutoring Program. Students needing assistance should
contact their faculty members, dean/department chair, or the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online) or Director of Student Success (Asheville,
Indianapolis, or Orlando campuses). This can be done via telephone, email, referral form, or in person. Students
who are available to tutor other students should register with the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, Atlanta & Pittsburgh campuses, or Online) or Director of Student Success
(Asheville, Indianapolis, or Orlando campuses). Every effort is made to find tutors, but tutoring assistance is not
guaranteed for every class through this program. The service is dependent on the availability of tutors and not all
classes have students who qualify to tutor.
Full-time faculty members are available to give special assistance. Occasionally, faculty will require a student’s
attendance at “help” sessions when the student’s classroom performance indicates additional assistance is needed.
Disability Services
South College does not discriminate on the basis of disability in education programs and activities pursuant to
the requirements of Section 504 of the Rehabilitation Act of 1973, as amended by the Rehabilitation Acts
Amendments of 1974, and the Americans
with
Disabilities Act (ADA) of 1990. A disability is a mental or
physical impairment which substantially limits one or more major life activities. Students with disabilities
means any person who has a physical or mental impairment that substantially limits one or more major life
activities; or has a record of such impairment; or is regarded as having such an impairment.
Students who seek reasonable accommodations should notify the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, & Online, or Director of Student Success (Asheville,
Indianapolis, & Orlando campuses) of their specific limitations and, if known, their requested accommodations.
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Contact Information:
Student Affairs Coordinator (Main/Parkside Campuses), 3904 Lonas Drive, Knoxville, TN 37909, Phone:
(865) 251-
1822
Director of Student Success (Asheville Campus), 140 Sweeten Creek Road, Asheville, NC 28803,
Phone: (828) 398-2566
Student Affairs Coordinator (Nashville Campus), 616 Marriott Drive, Suite 550, Nashville, TN 37214,
Phone: (629) 802-
3000
Student Affairs Coordinator (Atlanta Campus), 2600 Century Parkway NE, Atlanta, GA 30345, Phone:
(470) 322-1212
Senior Director of Student Affairs (Online & Pittsburgh Campus), 3000 Westinghouse Dr., Suite 100,
Cranberry Township, PA 16066, Phone: (865) 392-4733
Director of Student Success (Indianapolis Campus), 301 Pennsylvania Pkwy., Indianapolis, IN 46280,
Phone (317) 819-7900
Director of Student Success (Orlando Campus), 6649 Westwood Blvd., Orlando, FL 32811, Phone
(407) 447-6900
At the initial meeting, students will be asked to complete the Registration Form for Disability Services to
disclose their specific limitations and requested accommodations, which can include auxiliary aids or
academic adjustments or services. Students will be asked to provide medical documentation from a healthcare
professional of the need for accommodations. Students are encouraged to request accommodations and
provide the required documentation at least one month prior to beginning classes for the first
tim
e in order to
allow time for the request to be evaluated appropriately and for the accommodation to be arranged. Classroom
accommodations are not retroactive and are effective upon the instructor(s) receipt of the approved
accommodation letter.
The request for accommodations is considered complete once the student submits the Registration Form for
Disability Services
and the
medical documentation to the Student Affairs Coordinator/Director (Main/Parkside,
Nashville, Atlanta, & Pittsburgh campuses, or Online), or Director of Student Success (Asheville, Indianapolis,
& Orlando campuses). A decision to grant or deny requested accommodation(s) will be provided to the student
in writing within two (2) weeks of the completed request or as soon as possible following the date of the request.
In the case of denials of accommodation(s), the written notice will explain the reason(s) for the denial and the
procedures for appealing such decisions. Denial of auxiliary aids, academic adjustments, or other aids or
services will not occur without consideration by the College of at least the following factors: (a) the extent of
the student’s disability; (b) the
student’
s prior use of auxiliary aids; (c) the nature and complexity of program
content and the modes through which course content is presented; and (d) whether the requested adjustment, aid
or service would effectively accommodate the student’s disability in the context for
wh
ich it is requested.
Once an accommodation is approved, the Student Affairs Coordinator/Director (Main/Parkside, Nashville,
Atlanta, & Pittsburgh campuses, & Online), Dean of Academic and Student Services (Asheville Campus), or
Director of Student Success (Indianapolis, & Orlando campuses), will provide an accommodation letter to each
of the student’s instructors as soon as possible and within one (1) business day of the accommodation approval if
the quarter is already in session or by the first day of the quarter if classes have not commenced. When an
accommodation is approved, the official listed above at the associated campus will inform the student in writing.
In each subsequent quarter, students must submit a request for continued services to the Student Affairs
Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online), or Director of
Student Success (Asheville, Indianapolis, & Orlando campuses), prior to the beginning of the quarter.
21
Appeal of Accommodation Decision
Students have the right to appeal an accommodation request denial. Within ten (10) business days after the initial
accommodation decision, students must submit a request in writing outlining how the requested accommodation
relates to his/her disability
in
an educational capacity to the Vice Chancellor of Student Services, 3904 Lonas
Drive, Knoxville, TN 37909, Phone: (865) 293-4563. The Vice Chancellor of Student Services will review the
request and send a decision in writing to the student within seven (7) business days of the student’s request.
Should the student wish to continue the appeal process once a decision has been received, then the student can
appeal to the Vice Chancellor of Institutional Advancement and Effectiveness. Within seven (7) business days
of the receipt of the decision, students must submit a request in writing outlining how the requested
accommodation relates to his/her disability in an educational capacity to the Vice Chancellor of Institutional
Advancement and Effectiveness, 3904 Lonas Drive, Knoxville, TN 37909, Phone: (865) 251-1800. Following
review of the request, a decision in writing will be sent to the student within seven (7) business days of receipt of
the request. The decision of the Vice Chancellor of Institutional Advancement and Effectiveness is final and
cannot be appealed.
Section 504 Grievance Procedure
It is the policy of South College not to discriminate on the basis of disability. South College has adopted an
internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action
prohibited by Section 504 of the Rehabilitation Act of 1973. Section 504 prohibits discrimination on the basis of
disability in any program or activity receiving Federal financial assistance. The Dean of Academic and Student
Services and the Dean of Academics (Online) have been designated to coordinate the efforts of South College to
comply with Section 504.
Any student who believes he/she has been subjected to discrimination on the basis of disability may file a
grievance with the Dean of Academic and Student Services or the Dean of Academics (Online). If the
complaint is against the Dean of Academic and Student Services or the Dean of Academics (Online), it should
be filed with the Chief Academic Officer, 3904 Lonas Drive, Knoxville, TN 37909, Phone: (865) 251-1800.
Retaliation against any person who files a grievance or assists South College in the investigation of a complaint
under
this
policy is strictly prohibited and may result in disciplinary action up to and including termination or
dismissal by South College.
The complaint must be submitted in writing within fifteen (15) business days of the date of the alleged
discriminatory action
and
must state the problem or action alleged to be discriminatory and the remedy or relief
sought. The Dean of Academic and Student Services or Dean of Academics (Online) (or the Chief Academic
Officer, in the case of a complaint against either of those individuals) will investigate the grievance, including
providing both the student and South College an opportunity to present relevant witnesses and other
relevant
evidence. The investigator will issue a written decision no later than thirty (30) days of receipt of the
grievance, which
inc
ludes the basis for his/her decision.
Once a decision has been rendered, the student may appeal the decision by writing to the Chief Academic
Officer, 3904 Lonas Drive, Knoxville, TN 37909, Phone: (865) 251-1800, within fifteen (15) days of receipt of
the decision. The Chief Academic Officer will issue a written decision in response to the appeal no later than
thirty (30) days after receipt of the appeal.
Should the student wish to continue the appeal process once a decision has been received, then the student can
appeal to the Vice Chancellor of Institutional Advancement and Effectiveness within seven (7) business days
of the receipt of the decision. Students should submit a request in writing to the Vice Chancellor of
Institutional Advancement and Effectiveness, 3904 Lonas Drive, Knoxville, TN 37909, Phone: (865) 251-
1800. The Vice Chancellor of Institutional Advancement and Effectiveness will review the request and send a
22
decision in writing to the student within thirty (30) business days. The decision of the Vice Chancellor of
Institutional Advancement and Effectiveness is final and cannot be appealed.
CAMPUS SECURITY AND SAFETY
The college policy concerning campus law enforcement and the institution's response to reports of criminal activity
states:
South College will endeavor to provide students and staff with a safe environment. Any occurrences of
criminal action or of any emergency should be reported immediately to the Director of Administrative
Services (Main/Parkside Campuses) or the Dean of Academic and Student Services (All Other
Campuses), if available. Otherwise, the nearest college employee should be contacted who will contact
the proper authorities.
The college strives to maintain a security officer at all campuses Monday-Friday when classes are in session. On
Saturdays and at
other
times when an officer is not available, the coordinator located at the front desk is
responsible for security. During the hours that the security officer is on duty, and while regular college staff are
unavailable, the security officer has authority to order removal of any undesirable persons from the campus and
contact the appropriate law enforcement agencies when necessary. The coordinator working on Saturdays has the
same authority. All crimes that occur on the South College campuses will be reported to the police in a prompt
and timely manner.
South College provides students with well-maintained campuses, with an emphasis on student safety and comfort.
Buildings and parking areas are well lit, with security personnel provided after dark at both campuses. Students
wishing assistance when
t
he security officer is not available should contact the night coordinator located at the
front entrance at each campus. Students are asked to follow common safety procedures, as covered in Orientation
and in this Student Handbook.
In accordance with the Students' Right-to-Know and Crime Awareness and Campus Security Act of 1990, Title II
of Public Law 101-542, South College has prepared and makes available to students, faculty, and staff an annual
report containing data on
campus
crimes and other related matters (South College Annual Security & Crime
Statistics Report (Clery Report)). This information is available via the institutional website.
Notification System
Students are automatically signed up for the South College notification service (opt-out option
available) that enhances communication by allowing subscribers to receive important information
via SMS text messaging and student e-mail.
The service is used to relay emergency situations, class cancellations, school closings, weather alerts that
impact classes, and other information that is timely and relevant.
*Please note: South College does not pay for text message charges that you may incur for sending or receiving
text messages
o
n your individual phones. Check with your wireless carrier for possible charges.
Security and Personal Safety
It is up to every student to be alert for his/her own welfare, as well as that of others. All members of the South
College
c
ommunity, working with the security officer on duty, have a responsibility to cooperate and work
together to assure that a safe campus is maintained.
The following suggestions are made to improve the overall security of the campus.
1. Do not leave purses, books, or other personal possessions unattended.
23
2. Do not leave items such as clothing, sports equipment, cell phones or other electronic devices, etc. visible in
parked cars on campus.
3. Bicycles should be locked whenever not in use, and then not left in deserted areas.
4. Walk in pairs on campus after dark.
5. Notify staff or security if anyone is behaving in a suspicious manner; ask unfamiliar persons if
you can direct them to the reception desk; report any such behaviors to a South College staff
member or security person immediately.
If any situation involving possible hazard, theft, vandalism, or trespassing is observed, please report this
immediately by telling someone at the receptionist desk located in the main entrance to each campus during
regular hours or by informing any faculty or staff member of South College. The security officer will then be
contacted, and a report made of the incident.
The college reserves the right to search or have searched the personal property (including vehicles) of any
student
when it is determined that there is sufficient reason for the search. An example of a sufficient reason is
that the safety of the student or of others may be at risk.
Emergency Medical Procedures
If a student is injured in any way, or becomes ill while on South College’s campuses, the college official
(administrator, faculty, staff member or security guard) nearest the incident should follow these guidelines:
1. In case of minor medical problems, first aid kits are available at each campus (see receptionist).
2. In the event of a major medical emergency, the college official should stay with the injured person and
send a student or peer to call 911 for assistance.
3. A college official must remain at the emergency scene until assistance arrives.
4. In a major medical emergency after the injured party has been attended by medical personnel, the
college official should make reasonable attempts to contact the injured party's family members or
the emergency contact on file.
5. Students should follow the advice of the medical care providers and agree to be transported to a
medical facility whenever advised to do so.
Programs are offered at various times throughout the year to encourage students and staff to be responsible for
their own safety. Topics include personal safety on and off campus, date rape, drug and alcohol abuse, etc.
Safety issues are also discussed as part of the orientation program.
The college policies regarding drug and alcohol possession and use are part of the materials reviewed in
Orientation and annually in order to comply with regulations governing Drug-Free Schools and Campuses.
Please refer to these materials for more information.
Drug-Free Campus Policy and Drug Testing Procedures
It is the policy of South College to maintain a safe and healthy environment for its students and employees. Thus,
any student who is intoxicated or is under the influence of any drug or controlled substance including alcoholic
beverages, or who misuses legally prescribed or “over the counter” drugs will be subject to disciplinary action.
Additionally, the unlawful manufacture, distribution, dispensation, possession, or use of drugs or alcohol is
prohibited on any South College campus, in any of the college’s buildings, or as a part of any college-related
activities (such as clinical assignments or observations, field trips, internships, or social activities). Such illegal
use of drugs is a violation of local, state, and federal laws. If any of these violations do occur, further disciplinary
action may occur in the form of immediate dismissal from South College, and /or mandatory counseling or
rehabilitation by an appropriate agency. College officials may also refer violators to local, state, or federal law
enforcement agencies.
24
Whenever the college has reasonable suspicion that a students performance, either on campus or when
participating in college-sponsored activities (academic or nonacademic) while off campus, may have been
affected in any way by abuse or misuse of drugs (legal or illegal) or alcohol, or that a student has otherwise
violated the Drug-Free Campus policy, it may require the student to submit to an alcohol and/or drug test.
Reasonable suspicion sufficient to test will be based on a reasonable and clear belief that the student is abusing or
misusing drugs (legal or illegal) or alcohol or is otherwise in violation of the policy based on specific, current,
or
continuing
physical, behavioral, or performance indicators of probable drug or alcohol abuse or misuse.
Suspicion sufficient to justify testing may be based on, but not limited to, direct observation by an administrator
or faculty or staff member of drug and/or alcohol abuse or misuse such as slurred speech, unsteady walk,
impaired coordination, or displays of
vi
olent or argumentative behavior, improperly talkative speech, loud or
uncontrolled laughter, information provided by reliable and credible sources, or performance behaviors over a
period of time which are identifiable with possible drug or alcohol abuse or misuse.
A student who is required to submit to drug/alcohol testing for reasonable suspicion and refuses to submit to
testing in a reasonable period of time is subject to dismissal from the institution. A student that tests positive for
drugs or alcohol as a result of such a test will be subject to disciplinary action up to and including dismissal from
the institution. In determining what discipline is appropriate, South College will consider the circumstances
surrounding the violation and any serious consequences as a result of the violation.
Nothing in this policy precludes the college from taking immediate steps to terminate any student found to be in
violation of any part of this policy. This policy does not limit specific programs from implementing more strident
r
equirements for accreditation, clinical, or other purposes.
Drug Testing Procedures
Drug testing will be required whenever the Chief Academic Officer, the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, & Atlanta campuses, or Online), the Dean of Academic and Student Services
(Asheville, Indianapolis, Orlando, or Pittsburgh campuses), or designee, suspects, has been made aware of, or
has reason to believe that a student might be engaging in the unlawful and/or inappropriate use of a
controlled
or
illegal substance, or the inappropriate use or abuse of a prescription medication, whether on or off campus.
Arrangements will be made for the student to be tested at a lab or medical facility certified to conduct drug
testing at the college’s expense and a determination made if the student needs an escort from the college to
accompany him or her to the testing site.
The test results from the testing site will be reviewed and, if the results are positive confirming that a student has
engaged in the unlawful or inappropriate use and/or abuse of a controlled or illegal substance, or inappropriate
use or abuse of a prescription medication, the results will be shared with the students dean/department chair and
advisor. The appropriate parties (Chief Academic Officer, Director of Student Affairs, Student Affairs
Coordinator, Dean of Academic and Student Services, and dean/department chair or advisor) will then follow
normal disciplinary procedures and take appropriate action up to and including dismissal from the college. If the
student wishes to appeal the disciplinary action taken, the appeal procedures outlined in this document will be
followed.
A student who refuses to submit for drug testing, refuses to authorize the release of test results to the college, or
tampers with a drug test sample will be disciplined up to and including dismissal from the college.
Please see the South College Drug/Alcohol Free School Policy/Drug and Alcohol Abuse Prevention
Program published on the institutional website and available via the Student Portal.
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Sexual Assault
South College works to ensure the safety of all students. Any student who is a victim of sexual assault is strongly
encouraged to notify the designated Title IX Coordinator at their campus, which is outlined in the Sexual
Misconduct (Title IX) Policy in this handbook.
As required by Federal Consumer Information Disclosures, South College advises the campus community of
the following law enforcement agency information concerning registered sex offenders who might be present
on campus. To determine if such offenders are present on campus, students and employees may find this
information at
http://tnmap.tn.gov/sor/ which connects to the Tennessee Bureau of Investigation’s data. For
the Asheville Campus, information regarding sex offenders can be found at http://sexoffender.ncdoj.gov/.
For the Atlanta Campus, information regarding sex offenders can be found at
https://gbi.georgia.gov/georgia-sex-offender-registry. In Indianapolis, information regarding sex offenders
can be found at https://www.in.gov/idoc/sex-and-violent-offender-registry/. In Orlando, information
regarding sex offenders can be found at FDLE - Sexual Offender and Predator System (state.fl.us),
https://offender.fdle.state.fl.us/offender/sops/search.jsf. In Pittsburgh, information regarding sex offenders
can be found at https://www.meganslaw.psp.pa.gov/.
South College does not maintain sex offender registry information. Please follow the steps above if you
requ
ire the available information.
Education programs to promote the awareness of rape, acquaintance rape, and other sex offenses will be offered
throughout the year at South College. These may be a part of a particular course offering and will be open to all
students and staff. Outside speakers and videos may be part of the program.
All students are made aware of the prevention of crimes through orientation materials. Continuing students
receive this
info
rmation annually. New faculty and staff are informed of crime prevention procedures through
material provided during their orientation and in the Faculty and Employee Handbooks. Students, faculty, and
staff receive an annual email updating them on the crime statistics and other information.
Violence Against Women Act (VAWA)
On March 7, 2013, President Obama signed the Violence Against Women Reauthorization Act of 2013 (VAWA)
(
Pub. Law 113-4). Among other provisions, this law amended section 485(f) of the Higher Education Act of
1965, as amended (HEA), otherwise known as the Clery Act (20 U.S.C. 1092(f)). These statutory changes require
institutions to compile statistics for certain crimes that are reported to campus security authorities or local police
agencies including incidents of sexual assault, domestic violence, dating
violence, and stalking. South College
includes policies, procedures, programs and reporting requirements under this Act and as part of
the South College Annual Security & Crime Statistics Report (Clery Report) available via the institutional
website.
Reporting Requirements
VAWA’s SaVE Act provision imposes the following reporting requirements:
The Clery Act requires annual reporting of statistics for various criminal offenses, including forcible and
non
-
forcible sex offenses and aggravated assault. VAWA’s SaVE Act provision adds domestic violence, dating
violence, and stalking to the categories that, if the incident was reported to a campus security authority or local
police agency, must be reported under Clery. Parsed for clarity, these offenses are defined:
1. Domestic violence includes asserted violent misdemeanor and felony offenses committed by the
victim's current or former spouse, current or former cohabitant, person similarly situated under
domestic or family violence law, or anyone else protected under domestic or family violence law.
26
2. Dating violence means violence by a person who has been in a romantic or intimate relationship with
the victim. Whether there was such relationship will be gauged by its length, type, and frequency of
interaction.
3. Sexual Assault/Sex Offenses means any sexual act directed against another person, without the consent
of the victim, including instances where the victim in incapable.
4. Stalking means a course of conduct directed at a specific person that would cause a reasonable person
to fear for her, his, or others' safety, or to suffer substantial emotional distress.
The provision adds “national origin” and “gender identity” to the hate crime categories, involving intentional
selection of a victim based on actual or perceived characteristics that must be reported under the Clery Act.
The provision requires, with respect to the “timely reports” the Clery Act mandates for crimes considered a
threat to
other
students and employees, that victims' names be withheld.
The Campus SaVE Act takes effect with respect to the Annual Security Report that must be issued by each
institution no later than October 1 each year. The South College Annual Security & Crime Statistics Report
(Clery Report) is available via the institutional website (
www.south.edu).
Sexual Misconduct (Title IX) Policy
South College is committed to fostering an environment that is free from all forms of sex discrimination,
including sexual harassment, as defined in 34 CFR §106 (et seq.) and explained below. The institution takes steps
to increase awareness of sexual harassment, to thoroughly investigate reports of sexual harassment, and to take
fair and appropriate actions as warranted. Creating a safe and non-discriminatory campus environment is the
shared responsibility of all members of the South College community.
Consistent with Title IX of the Education Amendments of 1972, South College does not discriminate against
students, faculty, staff, third parties, or applicants based on sex in any of its programs or activities, including but
not limited to educational programs, employment, and admission. Sexual harassment, including sexual violence, is
a kind of sex discrimination and is prohibited by Title IX and by the institution. Individuals who engage in such
conduct are subject to disciplinary action. This policy applies to all students, faculty, staff, third parties, and
applicants regardless of sexual orientation or gender identity. Further, this policy applies to discrimination based
on sex that involves an applicant, student, employee, or third-party affiliate against a student at any location in the
United States, including campus/clinical/student teaching/ practicum/internship/fieldwork site or any locations,
events, or circumstances over which South College exercises substantial control over both the respondent and the
context in which the harassment occurs, and also includes any building owned or controlled by a student
organization that is officially recognized by South College.
Inquiries about the application of Title IX and this part may be referred to the Title IX Coordinator, to the
Assistant Secretary of the U.S. Department of Education, or both.
Sexual harassment includes a broad range of behaviors that will not be tolerated in the South College’s education
programs or activities. The federal rules governing Title IX define sexual harassment broadly to include any of
three types of misconduct on the basis of sex, all of which jeopardize the equal access to education that Title IX is
designed to protect:
any instance of quid pro quo harassment by a school's employee;
any unwelcome conduct that a reasonable person would find so severe, pervasive, and objectively offensive
that it denies a person equal educational access; or
any instance of sexual assault (as defined in the Clery Act), dating violence, domestic violence, or stalking
as defined in the Violence Against Women Act (VA WA).
27
Sexual harassment can occur between strangers, acquaintances, or people who know each other well, including
those who are involved in an intimate or sexual relationship, and can be committed by anyone regardless of sex,
gender, or gender identity. South College does not tolerate any form of sexual harassment.
Questions regarding Title IX and the Campus SaVE Act may be referred to the College’s Title IX Coordinator or
to the U.S. Department of Education’s Office for Civil Rights.
Retaliation Prohibited
Retaliation means taking any adverse action or attempting to take adverse action, including intimidating,
threatening, coercing, or in any way discriminating against an individual for the purpose of interfering with any
right or privilege secured by Title IX or this policy, or because the individual has made a report or complaint,
testified, assisted, or participated or refused to participate in any manner in an investigation, proceeding, or
hearing.
Intimidation, threats, coercion, or discrimination, including charges against an individual for code of conduct
violations that do not involve sex discrimination or sexual harassment, but arise out of the same facts or
circumstances as a report or complaint of sex discrimination, or a report or formal complaint of sexual
harassment, for the purpose of interfering with any right or privilege secured by Title IX or this policy, constitutes
retaliation.
Complaints alleging retaliation may be filed according to the grievance procedures for sex discrimination included
herein.
The exercise of rights protected under the First Amendment does not constitute prohibited retaliation.
Charging an individual with a code of conduct violation for making a materially false statement in bad faith in the
course of a grievance proceeding under this part does not constitute prohibited retaliation, provided, however, that
a determination regarding responsibility, alone, is not sufficient to conclude that any party made a materially false
statement in bad faith.
Retaliation against any person who alleges a violation of the Sexual Harassment Policy or who reports or assists
South College in the investigation of a complaint under this policy may result in disciplinary action up to and
including termination or dismissal by South College. Retaliation against any person who is a respondent to an
alleged sexual harassment violation is prohibited as well. South College will take steps to protect all parties from
retaliation or harm and will work with the complainant to create a safety plan. Any alleged retaliation should be
reported to the Title IX Coordinator or appropriate Deputy Title IX Coordinator.
Definitions
Definition of Actual Knowledge
Actual knowledge means notice of sexual harassment or allegations of sexual harassment to the College/Institute’s
Title IX Coordinator or to another designated South College official.
Definition of Complainant
An individual who is alleged to be the victim of conduct that could constitute sexual harassment.
Definition of Respondent
An individual who has been reported to be the perpetrator of conduct that could constitute sexual harassment.
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Definition of Consent
Consent must be affirmative. Consent means a knowing, voluntary and mutual decision among all participants to
engage in sexual activity. Consent can be given by words or actions, as long as those words or actions create clear
permission regarding willingness to engage in sexual activity. Silence or lack of resistance, in and of itself, does
not demonstrate consent. The definition of consent does not vary based upon a participant’s sex, sexual
orientation, gender identity, or gender expression.
Consent to any sexual act or prior consensual activity between or with any party does not necessarily
constitute consent to any other sexual act.
Consent is required regardless of whether the person initiating the act is under the influence of drugs and
or alcohol.
Consent may be initially given but withdrawn at any time.
Consent cannot be given when a person is incapacitated.
Consent cannot be when it is the result of any coercion, intimidation, force, threat of harm.
When consent is withdrawn or can no longer be given, sexual activity must stop.
Definition of Incapacitation
Incapacitation (or incapacity), for purposes of this policy, is the state in which an individual’s perception or
judgment is so impaired that the individual lacks the cognitive capacity to make or act on conscious decisions.
The use of drugs or alcohol can cause incapacitation. An individual who is incapacitated is unable to consent to a
sexual activity. Engaging in sexual activity with an individual who is incapacitated (and therefore unable to
consent), where an individual knows or ought reasonably to have understood that the individual is incapacitated,
constitutes Title IX Sexual Harassment as defined by this policy.
Definition of Supportive Measures
Supportive measures mean non-disciplinary, non-punitive individualized services offered as appropriate, as
reasonably available, and without fee or charge to the complainant or the respondent before or after the filing of a
formal complaint or where no formal complaint has been filed. Such measures are designed to restore or preserve
equal access to the education program or activity without unreasonably burdening the other party, including
measures designed to protect the safety of all parties or the College/Institute’s educational environment, or deter
sexual harassment. Supportive measures may include counseling, extensions of deadlines or other course-related
adjustments, modifications of work or class schedules, campus escort services, mutual restrictions on contact
between the parties, changes in work or housing locations, leaves of absence, increased security and monitoring of
certain areas of the campus, and other similar measures. The College must maintain as confidential any supportive
measures provided to the complainant or respondent, to the extent that maintaining such confidentiality would not
impair the ability of the College/Institute to provide the supportive measures. The Title IX Coordinator is
responsible for coordinating the effective implementation of supportive measures.
Definition of Third Party
Third party refers to any individual who is not a College/Institute student, a faculty member, or a staff member
(e.g., vendors, alumni/ae, or local residents).
Definition of Witness
Witness refers to any individual who shares information relating to an allegation of prohibited conduct under this
policy.
Definition of Sexual Harassment
Sexual Harassment means prohibited conduct on the basis of sex that satisfies one or more of the following:
a. An employee of the recipient conditioning the provision of an aid, benefit, or service of the recipient
on an individual’s participation in unwelcome sexual conduct;
29
b. Unwelcome conduct determined by a reasonable person to be so severe, pervasive, and objectively
offensive that it effectively denies a person equal access to the recipient’s education program or
activity;
c. Any form of sexual assault. ‘‘Sexual assault’’ means an offense classified as a forcible or nonforcible
sex offense under the uniform crime reporting system of the Federal Bureau of Investigation. Forcible
sex offenses mean any sexual act directed against another person, without the consent of the victim
including instances where the victim is incapable of giving consent; these offenses include:
a. Rape: The carnal knowledge of a person, without the consent of the victim, including instances
where the victim is incapable of giving consent because of their age or because of their
temporary or permanent mental or physical incapacity;
b. Sodomy: Oral or anal sexual intercourse with another person, without the consent of the victim,
including instances where the victim is incapable of giving consent because of their age or
because of their temporary or permanent mental or physical incapacity;
c. Sexual Assault with an Object: To use an object or instrument to unlawfully penetrate, however
slightly, the genital or anal opening of the body of another person, without the consent of the
victim, including instances where the victim is incapable of giving consent because of their age
or because of their temporary or permanent mental or physical incapacity;
d. Fondling: The touching of the private body parts of another person for the purpose of sexual
gratification, without the consent of the victim, including instances where the victim is
incapable of giving consent because of their age or because of their temporary or permanent
mental or physical incapacity;
d. Nonforcible Sex Offenses (Except Prostitution Offenses) means unlawful, nonforcible sexual
intercourse; these offenses include:
a. Incest: Sexual intercourse between persons who are related to each other within the degrees
wherein marriage is prohibited by law; or
b. Statutory Rape: Sexual intercourse with a person who is under the statutory age of consent.
e. ‘‘Dating violence’’ means violence committed by a person-
a. who is or has been in a social relationship of a romantic or intimate nature with the victim; and
where the existence of such a relationship shall be determined based on a consideration of the
following factors:
i. The length of the relationship.
ii. The type of relationship.
iii. The frequency of interaction between the persons involved in the relationship.
f. ‘‘Domestic violence’’ includes felony or misdemeanor crimes of violence committed by a current or
former spouse or intimate partner of the victim, by a person with whom the victim shares a child in
common, by a person who is cohabitating with or has cohabitated with the victim as a spouse or
intimate partner, by a person similarly situated to a spouse of the victim under the domestic or family
violence laws of the jurisdiction receiving grant monies, or by any other person against an adult or
youth victim who is protected from that person’s acts under the domestic or family violence laws of
the jurisdiction.
g. ‘‘Stalking’’ means engaging in a course of conduct directed at a specific person that would cause a
reasonable person to(i) fear for his or her safety or the safety of others; or (ii) suffer substantial
emotional distress.
Title IX Grievance Process
Reporting Policies and Protocols
South College is committed to responding promptly and effectively when it learns of any form of possible
discrimination based on sex that involves an applicant, student, employee, or third-party affiliate against a student
at any location, including campus/clinical/student teaching/practicum/internship/fieldwork site or any locations,
30
events, or circumstances over which South College exercises substantial control over both the respondent and the
context in which the harassment occurs, and also includes any building owned or controlled by a student
organization that is officially recognized by South College. South College’s Title IX Coordinator and Deputy Title
IX Coordinators are responsible for overseeing all Title IX incidents reported to the institution and for
implementation of this policy, including but not limited to, identifying and addressing any systemic gender-based
harassment, discrimination, and sexual misconduct.
Allegations should be reported to the Title IX Coordinator or appropriate Deputy Title IX Coordinator using the
Sexual Harassment (Title IX) Incident Form as soon as possible following the alleged incident of sexual
harassment. All applicants, employees, students, and third parties can access the Sexual Harassment (Title IX)
Incident Form on the South College Portal and on the South College website. Reports can be submitted at any
time, including non-business hours, in person, by mail, by telephone, or by email using the contact information
listed below:
Title IX Coordinator for South College
Mrs. Gabriella Fischer, Vice Chancellor of Student Services
3904 Lonas Drive, Knoxville, TN 37909
[email protected], (865) 293-4563
Deputy Title IX Coordinator for the Main/Parkside Campuses
Dr. A.J. Chase, Dean of Academic and Student Services
3904 Lonas Drive, Knoxville, TN 37909
[email protected], (865) 293-4576
Deputy Title IX Coordinator at the Asheville Campus
Dr. Danielle Kwasnik, Dean of Academic and Student Services
140 Sweeten Creek Road, Asheville, NC 28803
[email protected], (828) 398-2566
Deputy Title IX Coordinator at the Nashville Campus
Mrs. Jennifer Carroll, Dean of Academic and Student Services
616 Marriott Drive, Nashville, TN 37214
jcarroll2@south.edu, (629) 802-3175
Deputy Title IX Coordinator at the Atlanta Campus
Dr. Jennifer Johnke, Dean of Academic and Student Services
2600 Century Parkway NE, Atlanta, GA 30345
[email protected], (470) 322-1211
Deputy Title IX Coordinator for Online
Dr. Mari-Kathryn Arnold, Director of Student Affairs
3904 Lonas Drive, Knoxville, TN 37909
[email protected], (865) 392-4733
Deputy Title IX Coordinator for the Indianapolis Campus
Dr. Lynn Patton, Dean of Academic and Student Services
301 Pennsylvania Pkwy., Indianapolis, IN 46280
[email protected], (317) 819-7912
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Deputy Title IX Coordinator for the Orlando Campus
Dr. Melanie Yerk, Dean of Academic and Student Services
4901 Vineland Rd. Suite 140, Orlando, FL 32811
[email protected], (407) 447-6917
Deputy Title IX Coordinator for the Pittsburgh Campus
Ms. Courtney Martin, Dean of Academic and Student Services
3000 Westinghouse Dr., Suite 200, Cranberry Township, PA 16066
[email protected], (724) 720-9500
Deputy Title IX Coordinator (Employees):
Mr. Randall Carr, Vice President of Talent Management & Human Resources
3904 Lonas Drive, Knoxville, TN 37909
[email protected], (865) 293-4550
Reporting
Although violations of this policy should be reported to the Title IX Coordinator or appropriate Deputy Title IX
Coordinator, South College understands that from time-to-time other employees may learn of potential violations
of this policy. South College has assigned certain employees’ authority to institute corrective measures, and those
employees are required to respond to any complaint of sexual harassment promptly, reasonably, and equitably
including referring the complainant to the Title IX Coordinator to make a formal report, if the complainant opts to
do so. The issue will be reported to the Title IX Coordinator or appropriate Deputy Title IX Coordinator using the
Sexual Harassment (Title IX) Incident form. To the extent possible, the information reported will only be shared
with the employees charged with handling the College’s response to the report.
If the College receives a report of alleged sexual harassment by someone other than the complainant (e.g., friend
or roommate, resident advisor) or from an anonymous source, the College’s Title IX Coordinator will promptly
notify the complainant of the report, and inform the complainant of the available resources and assistance, and
will follow the process outlined in this policy.
The following employees (or categories of employees) are authorized by the College to institute corrective
measures:
Institutional Leadership: Vice Chancellor of Institutional Advancement and Effectiveness, Vice Chancellor
of Student Services, and Chief Academic Officer
Dean of Academic and Student Services
Director of Student Success
Student Affairs Coordinator/Director
Vice President of Talent Management and Human Resources (for employees)
Confidentiality
South College encourages complainants of sexual harassment to talk to somebody about what happened so that
complainants can get the support they need, and so that South College can
respond appropriately. Different employees on campus have different abilities to maintain a complainant’s
confidentiality.
Professional Counselors
Professional, licensed counselors who provide mental-health counseling to members of the school community
(and including those who act in that role under the supervision of a licensed counselor) are not required to report
any information about an incident to the Title IX Coordinator or appropriate Deputy Title IX Coordinator without
32
a complainant’s permission. These counselors will provide information to the College if there is a serious threat to
the safety of students and employees.
Determining Confidentiality
If a complainant discloses an incident to an authorized employee but wishes to maintain confidentiality or requests
that no investigation into a particular incident be conducted or disciplinary action taken, the institution will weigh
that request against its obligation to provide a safe, non-discriminatory environment for all students, including the
complainant. If the request for confidentiality is honored, a complainant must understand that the institution’s
ability to meaningfully investigate the incident and pursue disciplinary action against the alleged perpetrator(s)
may be limited. Although rare, there are times when the College may not be able to honor a complainant’s request
in order to provide a safe, nondiscriminatory environment for all students. All requests for confidentiality will be
determined by the Title IX Coordinator.
Release of Information
South College will otherwise keep confidential the identity of any individual who has made a report or complaint
of sex discrimination, including any individual who has made a report or filed a formal complaint of sexual
harassment, any complainant, any individual who has been reported to be the perpetrator of sex discrimination,
any respondent, and any witness, except as may be permitted by the Family Education Rights and Privacy Act
(FERPA), or as required by law, or to carry out the purposes of Title IX and this policy, including the conduct of
any investigation, hearing, or judicial proceeding arising thereunder.
Supportive Measures for Reported Complainants of Sexual Harassment
When South College learns of any form of possible discrimination based on sex, the Title IX Coordinator will
promptly contact the complainant to discuss the availability of supportive measures, consider the complainant’s
wishes with respect to supportive measures, inform the complainant of the availability of supportive measures
(with or without the filing of a formal complaint), and explain to the complainant the process for filing a formal
complaint. The Title IX Coordinator is responsible for coordinating the effective implementation of supportive
measures. Supportive measures may also include informing the complainant(s) of the right to report a crime to
campus or local law enforcement and provide the complainant(s) with assistance if determination is made to do
so.
Emergency Removal of Respondent
If upon receiving a report of sexual harassment, the College undertakes an individualized safety and risk analysis,
and determines that an immediate threat to the physical health or safety of any student or other individual arising
from the allegations of sexual harassment justifies removal, a respondent may be removed from the College’s
education program or activity on an emergency basis. The College will provide the respondent with notice and an
opportunity to challenge the decision immediately following the removal.
Administrative Leave of Respondent Non-Student Employee
The College may place a non-student employee respondent on administrative leave during the pendency of a
grievance process.
Formal Complaint Process
“Formal complaint” means a document filed by a complainant or signed by the Title IX Coordinator alleging
sexual harassment against a respondent and requesting that the recipient investigate the allegation of sexual
harassment. At the time of filing a formal complaint, a complainant must be participating in or attempting to
participate in the education program or activity of the recipient with which the formal complaint is filed. A formal
complaint may be filed with the Title IX Coordinator in person, by mail, or by electronic mail, by using the
contact information required to be listed for the Title IX Coordinator. As used here, the phrase ‘‘document filed
33
by a complainant’’ means a document or electronic submission (such as by email) that contains the complainant’s
physical or digital signature, or otherwise indicates that the complainant is the person filing the formal complaint.
South College will send written notice to both parties (complainant and respondent) of the allegations upon receipt
of a formal complaint. In the written notice, South College will include notice of the College’s grievance process,
including any informal resolution process, the identities of the parties involved in the incident, if known, the
conduct allegedly constituting sexual harassment, and the date and location of the alleged incident, if known. The
written notice will include a statement that the respondent is presumed not responsible for the alleged conduct and
that a determination regarding responsibility is made at the conclusion of the grievance process. The written
notice will also inform the parties that they may have an advisor of their choice, who may be, but is not required
to be, and may inspect and review evidence. The written notice will also inform the parties of any provision in
South College’s code of conduct that prohibits knowingly making false statements or knowingly submitting false
information during the grievance process.
Informal Resolution Process
In some cases, the parties may feel that a situation can be remedied without going through the formal investigation
and hearing process. If the parties both give voluntary, informed, written consent to attempt informal resolution,
the Title IX Coordinator and appropriate Deputy Title IX Coordinator will work with the complainant and
respondent to determine a resolution to the complaint. A complainant may also request to go through the Informal
Resolution Process after a formal investigation has been completed. South College will allow an informal
complaint to proceed only if the potential remedies to the alleged misconduct do not involve the possibility of
serious disciplinary action (e.g., suspension or dismissal). Informal resolution process is not available if the
allegations relate to an employee sexually harassing a student.
The informal resolution process is a voluntary, remedies-based process designed to provide parties with an option
to resolve disputes with other students in a forum that is separate and distinct from the College’s formal grievance
processes under the Title IX Sexual Harassment policy. The purpose of the informal resolution process is to
address the conduct which has been reported by the complainant, and place the parties in a position to pursue their
academic and non-academic interests in a safe, respectful, and productive educational and working environment.
Under this process, there will be no disciplinary action taken against a respondent, and the resolution will not
appear on the respondent’s disciplinary record.
The College will not require as a condition of enrollment or continuing enrollment, or employment or continuing
employment, or enjoyment of any other right, waiver of the right to an investigation and adjudication of formal
complaints of Title IX sexual harassment. Similarly, the College will not require, encourage, or discourage the
parties from participating in the informal resolution process. The College will not offer the informal resolution
process unless a formal complaint is filed.
At any time, either party may elect to transition the proceedings to the Formal Complaint Process.
Conflict of Interest
All individuals who have responsibilities in administering the grievance process under this policy must be free of
any conflict of interest or bias for or against complainants or respondents generally or an individual complainant
or respondent and will be trained as provided by federal regulations. Parties will be notified at the appropriate
junctures of the identities of the individuals serving as investigators, Title IX Conduct Committee members, and
Appeal Panel members. A party who has concerns that one or more of the individuals performing one of the
aforementioned roles has conflicting interest or is biased must report those concerns to the Title IX Coordinator
within 48 hours of being notified of their identities and include a brief explanation of the basis for the conflict or
bias concern. The Title IX Coordinator will assess the allegations of conflict or bias to determine whether or not
the identified individual(s) can fulfill their duties in an impartial way. If the Title IX Coordinator concludes that
34
the facts and circumstances support the claim of conflict or bias, the pertinent individual(s) will not participate in
the case.
Formal Investigation
Once South College is aware of a reported incident of sexual misconduct, the Title IX Coordinator will notify the
parties in writing of the initiation of the investigation, and will assign an investigator to conduct an investigation
of the complaint, and to gather evidence to determine if the allegation(s) meet the definition of sexual harassment
as outlined in this policy. The results of the investigation will be submitted to the Title IX Conduct Committee.
The burden of proof and the burden of gathering evidence sufficient to reach a determination regarding
responsibility for a violation of this policy rest on South College and not on the parties.
Notice of Investigation
Following the receipt and review of the formal complaint by the Title IX Coordinator, and it being determined
that the matter properly falls under this Title IX/Sexual Harassment policy, the parties will be informed in writing
of the initiation of the investigation. The written information shall include:
The identities of the parties, if known.
A concise summary of the alleged conduct at issue (including when and where it occurred, if known).
Notice of the allegations potentially constituting Title IX Sexual Harassment.
A statement that the respondent is presumed not responsible and that a determination regarding
responsibility is made at the conclusion of the grievance process.
A statement informing the parties that they may have an advisor of their choice, who may be, but is not
required to be, an attorney.
A statement informing the parties that they may request to inspect and review evidence.
A statement informing the parties that knowingly making false statements or knowingly submitting false
information during the grievance process may constitute a violation of College/Institute policy.
Information regarding the applicable grievance procedures, including the informal resolution process.
If, during the investigation, additional information is disclosed that may also constitute prohibited conduct
under this policy, the respondent and complainant will be informed in writing that such additional
information will be included in the grievance process.
Investigation Guidelines
The following guidelines will govern an investigation:
Title IX investigations should be concluded within (60) days of receipt of a report, unless there are
extraordinary circumstance in which a longer period will be permitted. Both the complainant(s) and the
respondent(s) will be notified in writing should an extension be required.
South College will provide both complainants and respondents written notice of the date, time, location,
participants, and purpose of all hearings, investigative interviews, or other meetings, with sufficient time
for the party to prepare to participate.
Both parties will be given the opportunity to inspect and review any evidence obtained in the investigation
that directly pertains to the allegations. Each party will have 10 days to submit a written response to the
Title IX Coordinator, which will be considered prior to the completion of the investigative report.
The final investigative report will be provided to both parties and the party’s advisor for their review and
written response at least 10 days prior to the hearing.
If the investigation results indicate that the complaint should not proceed to a review by the Title IX
Conduct Committee, for the reasons set forth below, both parties (complainant and respondent) will be
informed in writing within (14) business days of the decision that the complaint was dismissed without
further proceedings and the reasons therefor. Should the complainant wish to appeal this decision, he/she
should follow the Appeal Process listed in the last section of this policy.
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South College must dismiss a formal complaint if the conduct alleged in the formal complaint would not
constitute sexual harassment even if proved, did not occur in the College’s educational program or
activity, or did not occur against a person in the United States.
South College may dismiss a formal complaint or any allegations therein, if at any time during the
investigation or hearing: a complainant notifies the Title IX Coordinator in writing that the complainant
would like to withdraw the formal complaint or any allegations therein; the respondent is no longer
enrolled or employed by South College; or specific circumstances prevent the recipient from gathering
evidence sufficient to reach a determination as to the formal complaint or allegations therein. In the case of
such a dismissal, South College will inform both parties in writing within (14) business day of the decision
and the reasons therefor. Should the complainant wish to appeal this decision, he/she should follow the
Appeal Process listed in the last section of this policy.
If the investigation results indicate that a complaint should proceed to a review by the Title IX Conduct
Committee, both parties (complainant and respondent) will be informed within (14) business days of the
decision. The formal, live hearing by the Title IX Conduct Committee will then occur within (14) business
days of the notification. The final investigative report will be provided to both parties and the party’s
advisor for their review and written response.
While not required, each party may choose an advisor (attorney or otherwise) at his/her own expense to assist
during the investigation and hearing process. If a party does not have an advisor present at the live hearing, the
South College will provide, free of charge, an advisor of the school’s choice who may be, but is not required to
be, an attorney in order to conduct cross-examination on behalf of that party.
While the advisor may be present, s/he cannot verbally participate in the investigation process but will be
permitted to participate in the live hearing. All statements and testimony must come solely from the parties and
their witnesses. If the desired advisor is an employee of the institution, the Title IX Coordinator may determine
that there is a conflict of interest and require that an alternative advisor be used.
At least (3) business days prior to the hearing, both the complainant and the respondent will schedule a pre-
hearing consultation with the Title IX Coordinator and/or appropriate Deputy Title IX Coordinator to discuss the
issues and facts that will likely be presented at the hearing, submit written questions for the opposing party,
provide any witness or advisor information, ask procedural questions, submit a written statement, and submit
evidence to be presented during the hearing if desired.
The following guidelines will govern the Title IX Conduct Committee:
The Title IX Conduct Committee will be composed of a minimum of three trained South College officials.
The Title IX Conduct Committee will be unbiased, charged with reviewing all evidence objectively, and
will not make credibility determinations based on an individual’s status as a complainant, respondent, or
witness.
The parties will receive the names of the Committee Members in advance of the hearing and will have (2)
business days to object to the membership based on alleged bias or conflict of interest. The Title IX
Coordinator and appropriate Deputy Title IX Coordinator will jointly decide the merits of the objection
and will replace a Committee Member if necessary.
An audiovisual recording or transcript of the hearing will be available to the parties for inspection and
review.
The decision of the Committee will be based on a preponderance of evidence standard (i.e., “more likely
than not”).
The Title IX Coordinator and/or appropriate Deputy Title IX Coordinator will deliver the investigation
report and be present throughout the hearing but will not act as a Committee Member and is not a
decisionmaker at the hearing.
36
The Chair of the Committee will be selected by the Committee Membership. The Chair will ask questions
submitted by the parties and may rephrase or omit them based on professional judgement. All Committee
Members may ask questions, the Chair may rephrase or filter if necessary.
The parties, through their advisor if requested, may also be allowed to ask relevant questions at the
discretion of the Chair. If a question is deemed not relevant, the Chair will explain the decision to exclude
a question as not relevant.
o Each party’s advisor may ask the other party and any witnesses all relevant questions and follow-
up questions, including those challenging credibility. Such cross-examination must be conducted
directly, orally, and in real time by the party’s advisor of choice and never by a party personally.
o Questions and evidence about the complainant’s sexual predisposition or prior sexual behavior are
not relevant unless offered to prove that someone other than the respondent committed the
conduct alleged by the complainant, or if the questions and evidence concern specific incidents of
the complainant’s prior sexual behavior with respect to the respondent and are offered to prove
consent.
o If a party of witness does not submit to cross-examination at the live hearing, the Committee must
not rely on any statement of that party or witness in reaching a determination regarding
responsibility, but the Committee cannot draw any inferences regarding responsibility based
solely on the absence or refusal to answer cross-examination or other questions.
In all cases, whether the respondent is present or not, the evidence in support of the allegations shall be
presented and considered. Should the respondent fail to appear for the hearing, a plea of “not in violation”
shall be recorded for the respondent’s behalf and the hearing will proceed.
In all cases, the respondent shall not be deemed responsible for the alleged conduct until a determination
regarding responsibility is made at the conclusion of the grievance process.
Either the complainant or respondent may request to participate in the proceedings via video conferencing.
Participation via telephonic conferencing alone is not allowed. At the request of either party, the
Committee will provide for the entire live hearing to occur with the parties located in separate rooms with
technology enabling the parties to see and hear each other in real time.
The complainant and the respondent have the right to hear all evidence, present evidence, testify, and have
their advisors question witnesses. All initial questions for witnesses must be submitted by the complainant
and respondent prior to the hearing; the Title IX Conduct Committee Members determine if the questions
are appropriate and control the questioning.
After the hearing, the Committee will determine by majority vote whether a violation of the Title IX
policy has occurred and will notify both parties of the decision reached on each allegation, and the
supporting rationale for each, in writing within (14) business days.
If it is determined that a violation has occurred, both parties will have (3) business days from the time they
receive the Committee’s written decision to submit a written impact statement if they choose. An impact
statement allows the parties to express what penalty they feel is deserved and what impact that might have
on them.
Within (14) business days of receiving the impact statement(s), the Committee will simultaneously notify
all parties in writing of the Committee’s findings, remedies provided, and sanctions imposed, if any, and
information about how to file an appeal.
Extensions for Good Cause
The timeframes and deadlines listed in this Policy may, for good cause, be extended or otherwise modified by
South College. Good cause may include considerations such as the absence of a party, a party’s advisor, or a
witness; concurrent law enforcement activity; or the need for language assistance or accommodation of
disabilities.
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Remedies to Complainants
Following a determination that a violation of this Title IX policy has occurred, remedies may be provided to
complainant. Available remedies may include the same services listed above as Supportive Measures.
Sanctions for Sexual Harassment
The following sanction(s) may be imposed upon any individual student found to be in violation of this policy.
Following a determination that a violation of this Title IX policy has occurred:
Issuance of a formal, written warning and reprimand (status of probation may be imposed)
Issuance of a suspension or a required leave of absence for a period of time, contingent upon the student
meeting specified conditions
Dismissal from the college without possibility of re-admission
In cases of third parties and employee sanctions, South College will take prompt and effective action to stop the
harassment and prevent its recurrence upon notice of the harassment. The sanctions taken by South College will
differ depending on the level of control that the College has over the third party. For employees, the following
sanction(s) may be imposed upon any individual employee found to be in violation of the South College
Employee Handbook/Title IX rules:
Issuance of a verbal warning
Requirement of training
Issuance of a suspension (with or without pay), contingent upon the employee meeting specified
conditions for returning
Issuance of a written warning with formal counseling (status of probation may be imposed)
Termination of employment
Appeal Process
Should the complainant and/or respondent wish to appeal the decision of the investigation, or the decision of the
Title IX Conduct Committee, an appeal must be submitted within (7) business days of delivery of the decision.
The appeal must be in writing and submitted to the Vice Chancellor of Institutional Advancement and
Effectiveness. The appeal may be filed on the following bases: to determine whether the investigation or hearing
was conducted fairly and in conformity of the procedures, if new evidence that was not available at the time of the
determination that could affect the outcome, or if the Title IX coordinator, investigator(s), or Title IX Conduct
Committee members had a conflict of interest or bias against the complainant or respondent that affected the
outcome. An appeal received that does not address one of these areas will be dismissed without further
consideration. A complete review of the appeal will be made by the Vice Chancellor within (14) business days
after receipt of the appeal and additional information. In the event an extension is needed for this review, the
individual making the appeal will be notified. A written decision will be issued to the respondent, complainant,
and the Title IX Coordinator and/or Chair of the Title IX Conduct Committee.
South College’s other Title IX Obligations
Training
The College will either provide appropriate training, or ensure appropriate training is provided by a qualified third
party, to the Title IX Coordinator and Title IX Deputies, investigators, Title IX Conduct Committee members,
Appeal Panel members, and any individual who facilitates the informal resolution process. Such training will
cover the definition of Title IX Sexual Harassment, the scope of the College’s education program or activity, how
to conduct an investigation and grievance process including hearings, appeals, and informal resolution processes
under this policy, as applicable, and how to serve impartially, including by avoiding prejudgment of the facts at
issue, conflicts of interest, and bias.
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The College will ensure that Title IX Conduct Committee members receive training on any technology to be used
at a hearing and on issues of relevance of questions and evidence, including questions and evidence about the
irrelevancy of complainant’s sexual predisposition or prior sexual behavior. The College will ensure that
investigators receive training on issues of relevance in order to create an investigative report that fairly
summarizes relevant evidence. These training materials are publicly available on the College’s website and will be
made available for in-person review upon request. In addition, College officials with responsibilities under this
policy will receive training related to intersectionality.
Recordkeeping
South College will maintain for a period of seven years records of:
Each sexual harassment investigation including any determination regarding responsibility and any audio
or audiovisual recording or transcript of the hearing, any disciplinary sanctions imposed on the respondent,
and any remedies provided to the complainant designed to restore or preserve equal access to the
recipient’s education program or activity.
Any appeal and the result therefrom.
Any informal resolution and the result therefrom.
All materials used to train Title IX Coordinators, investigators, decision makers, and any person who
facilitates an informal resolution process. A recipient must make these training materials publicly available
on its website, or if the recipient does not maintain a website the recipient must make these materials
available upon request for inspection by members of the public.
For each South College response required under Title IX, South College will create, and maintain for a period of
seven years, records of any actions, including any supportive measures, taken in response to a report or formal
complaint of sexual harassment. In each instance, the College will document the basis for its conclusion that its
response was not deliberately indifferent, and document that it has taken measures designed to restore or preserve
equal access to the College’s education program or activity. If the College does not provide a complainant with
supportive measures, then the College will document the reasons why such a response was not clearly
unreasonable in light of the known circumstances. The documentation of certain bases or measures does not limit
the College in the future from providing additional explanations or detailing additional measures taken.
Modification and Review of Policy
The College reserves the right to modify this policy to take into account applicable legal requirements or
extraordinary circumstances. At regular intervals, the College will review this policy to determine whether
modifications should be made.
Money, Valuables, and Personal Property
The college is at no time responsible, directly or indirectly, for the loss, damage, or theft of personal property of
students or staff (i.e., purses, books, vehicles, etc.). Each student/staff member is urged to keep only a small
amount of money on hand, to leave
valuables at
home, and to keep vehicle doors locked. Each student/staff
member is encouraged to review personal property insurance coverage to ascertain the status of coverage. The
college is not responsible for any vehicle, registered or unregistered, or its contents, while parked on college
property, nor is it responsible for damages that may result from improper towing or storage of parked cars.
Fire Evacuation
Fire extinguishers are available in all buildings and should be used for small fires. Fire drills will be
conducted periodically for practice in leaving the building in the event of a real emergency. In case of a fire,
all individuals should remain calm and leave the building immediately through the closest door or emergency
exit available. The fire alarm should be pulled on the way out of the building and 911 called when safety is
reached. No attempts should be made to re-enter the building until the fire department indicates that the
building is safe.
39
Driving and Parking on Campus
Please use caution when driving on campus and in the parking lots. Safe and defensive driving techniques should
always be
used when
in a motor vehicle. The parking lots are used by students and college employees on a first
come, first-serve basis. Students are issued a South College parking decal that must always be displayed in the
vehicle. Students may not park in the designated parking areas which are reserved for faculty and staff. There are
also visitors’ spaces and spaces designated for individuals with
county
or state
handicap license tags or handicap
permits displayed on the vehicles dash. Do not park next to the curb unless all parking spaces are taken and/or
the security officer directs you to park there. Vehicles that are parked along the curbs make it difficult for trucks
to make deliveries to the campus. Overnight parking is prohibited unless approved by the Dean/Campus
President. Violators of parking, driving, or traffic regulations may be subject to having their vehicle towed
and/or disciplinary actions.
Visitors/Children
Unauthorized visitors may be asked to leave if their presence is disruptive to the orderly operation of the college.
In order to maintain an environment conducive to studying and to protect their safety, children are not allowed in
South College classes, labs, or in the resource centers/libraries. Only on rare occasions are children allowed in
the student centers, in offices (other than Financial Aid offices), or in
the front
lobby for an extended period of
time. At no time should children be left unattended.
SOUTH COLLEGE ACADEMIC HONOR CODE
Purpose of the Honor Code
The primary purpose of the South College Academic Honor Code (the “Honor Code”) is to promote
individual student honor and integrity in the best traditions of higher education. The Honor Code aims to
ensure that students understand expectations and responsibilities and agree to conduct all academic activities
in compliance with the principles set forth in the Honor Code.
Application of the Honor Code
The Honor Code applies, as may be applicable to the student, to the following:
1. Tests or examinations, including challenge examinations.
2. Oral, written, or practical reports that are a part of a student’s academic program.
3. Classroom, laboratory, clinical, student teaching, or experiential activities.
4. Research activities.
5. Unauthorized peer-to-peer file sharing, illegal downloading and unauthorized distribution of copyrighted
materials using the institution’s information technology system (applies to academic
work).
6. Other activities not listed above that are a part of a South College academic, classroom, laboratory,
clinical, student teaching, experiential, or research activity and that will be used as the basis for awarding
of a grade.
This Honor Code governs the academic affairs of all programs at South College. Individual programs
may impose additional requirements and standards for a student’s personal and/or professional
responsibility and competency. Some individual graduate level programs have program-specific honor
code guidelines and penalties. Students enrolled in these programs will follow the respective honor code
policies contained in the program handbook. Should the Honor Code violation not be resolved at the
program level, the institutional Honor Code procedures will be followed.
Violations of the Honor Code
Each student is expected to become familiar with and abide by the Honor Code. The following actions are
40
deemed Honor Code violations. Other violations, not listed below, may be considered reportable upon
recommendation of a faculty member, Program Chair, Dean, or Director. Below are examples of violation of
the Honor Code:
1. Use, give, or receive or attempt to use, give, or receive any unauthorized aid using any medium, including
electronic.
2. Plagiarize or infringe upon an intellectual property right.
3. Falsify, alter, or forge data, documents, or records.
4. Falsifying, fabricating, or misrepresenting one’s credentials or any other academic achievement.
5. Collaborate with others in assigned activities when directed or instructed, either in writing or verbally,
that individual effort is required.
6. Record or report fraudulent data relating to academic, classroom, laboratory, clinical, student teaching,
experiential, or research activities, willfully neglect responsibilities associated with such activities, or
otherwise place at risk the interests of those offering and/or supervising the activity, or a patient, or a client.
7. Assist another student in committing a violation of the Honor Code.
8. Knowingly fail to report committed violations of the Honor Code.
9. Report another student for a violation of the Honor Code without information to support such a report.
10. Exit from and re-enter an examination room or online testing session without authorization, including
covering of webcam during testing session.
11. Steal, possess, misappropriate, share, or use or attempt to steal, possess, misappropriate, share, or use
any examinations or other materials relating to an academic, classroom, laboratory, clinical, student
teaching, experiential, or research activity unless authorized or provided by a faculty member.
12. Share files or provide information to peers without authorization (applies to academic work).
13. Download or distribute copyrighted materials using the institution’s information technology system without
authorization (applies to academic
work).
14. Engage in any other similar acts of dishonesty.
Honor Code Procedure
To ensure that students are treated equitably a faculty member witnessing or discovering a possible violation of
the Honor
Co
de shall carefully evaluate all available information in determining whether a violation has
occurred. Upon determining that a violation has occurred the faculty member shall impose penalties as provided
in the following section. In addition, any member of the South College community may file, with the Student
Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online) or the
Director of Student Success (Asheville, Indianapolis, or Orlando campuses) a report of a violation of the Honor
Code if he or she believes there is information to support such a report.
The Penalties
Imposed by a Faculty Member:
A faculty member who determines that a student has violated the Honor Code will promptly consult with the
designated official as described above to ascertain whether the student has a prior offense of violation of the
Honor Code. The faculty member and/or the Dean/Director of Student Success, as applicable, may impose a
penalty based on whether the violation is a first, second, or third offense as set forth below.
First Offense of Violation of the Honor Code: The student may be given a grade of “0” for the examination,
assignment, or other activity with the possibility of an “F” for the course at the discretion of the faculty member,
and in addition, may be
place
d on probation or suspended for a specified period by the Student Affairs
Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, or Online) or the Director of
Student Success (Asheville, Indianapolis, or Orlando campuses). If in the opinion of the Director/Coordinator,
the violation is of such a grave nature that a more severe punishment is warranted, the designated official may
recommend to the Dean of Academic and Student Services or Dean of Academics (Online) and the Chief
41
Academic Officer that the student be dismissed.
Second Offense of Violation of the Honor Code: The student may be given a grade of “F” for the course, resulting
in the student being required to retake the course at a later date, and in addition, may be placed on probation or
suspended for a specified
period
by the Student Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta,
& Pittsburgh campuses, or Online) or the Director of Student Success (Asheville, Indianapolis, or Orlando
campuses). If the receipt of the “F” results in a student not being allowed to progress in the student’s academic
program, the student will be immediately dismissed from the program and will be required to reapply for future
reinstatement if eligible. The reinstatement is not guaranteed. If in the opinion of the Director/Coordinator, the
violation is of such a grave nature that a more severe punishment is warranted, the designated official may
recommend to the Dean of Academic and Student Services or Dean of Academics (Online) and Chief Academic
Officer that the student be dismissed.
Third Offense of Violation of the Honor Code: The student will be dismissed from South College and may
return only if allowed by the South College Academic and Conduct Appeals Committee following a hearing.
Appeal Procedures
If the student is not satisfied with the decision, and an appeal is desired for disciplinary actions, academic
situations, and/or penalties imposed for a violation of the South College Academic Honor Code, the student will
follow the Dismissal and Disciplinary Action Appeal procedures outlined in the Appeals Process section of the
South College Catalog, which can be accessed at
www.south.edu. Please note, a dismissal decision made by the
Chief Academic Officer (CAO) for violation of the South College Academic Honor Code and/or Student Conduct
Standards and Regulations is final so far as dismissal are concerned and cannot be appealed at the institutional
level.
STUDENT CONDUCT STANDARDS AND REGULATIONS
Conduct Standards and Regulations
The following standards and regulations have been adopted by South College to ensure the safety and well-
being of the student body and the college facilities. Any student found guilty of an infraction will be accorded
due process as explained in the Disciplinary Procedures section of this handbook.
1. Academic Irregularity
a. All students shall abide by the South College Academic Honor Code (See preceding section).
b. Students participating in a college sponsored work experience (internships, clinical situations, field
projects, or other college authorized experiences) shall not leave his/her worksite without express
permission of the supervisor in charge.
Note: A student questioning a grading policy should refer to the Assignment Grade Dispute and/or the
Course Grade Appeal process outlined in the Appeals Process section of the South College Catalog,
which can be accessed at
www.south.edu.
2. Falsification of Records
Students shall not alter, forge, counterfeit, or cause to be altered, forged, or counterfeited, any records,
documents, or forms in use at South College.
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3. Financial Responsibility
Students are expected and required to meet all financial obligations to South College while enrolled. The
college reserves the right to prohibit any student from attending courses if financial arrangements are not
made to the college’s satisfaction.
4. Computer Policy
Students shall abide by the South College Computer Code of Ethics when using the college’s computer
resources. As described in detail in the Code, which is located on the South College Student Portal,
computers cannot be used in any manner that violates any local, state, or federal laws or infringes
copyright provisions. The use of computers to violate the welfare, safety, or privacy of students,
faculty, administration, or others is prohibited.
5. Copyright Infringement
Students shall not share files with peers without authorization, and/or illegally download and/or
distribute copyrighted materials using the institution’s information technology system without
authorization. Incidents that occur in regard to academic work are violations of the Academic Honor
Code and the Honor Code procedure and penalties will be applied. In nonacademic situations, the
disciplinary procedures for violations of the Student Conduct Standards and Regulations will be
followed.
6. Damage to Property
The willful and malicious damage or destruction of South College property (buildings, its contents, and
the outside physical area surrounding the buildings) is prohibited. Students are obligated to pay for all
property damage caused by improper
us
e.
7. Theft
Students shall not take, attempt to take, possess, or sell any property that is not his/her own,
without appropriate authorization.
8. Firearms and Weapons
Students are prohibited from possession and use of firearms or other weapons while on any South College
campus or at any off-campus college sponsored activity. Possession includes inside one’s vehicle.
Exception: Certified law enforcement officers who are enrolled at South College must register with the
Director of Administrative Support (Main/Parkside Campuses) or the Dean of Academic and Student
Services (All other campuses) each quarter.
The college reserves the right to search or have searched the personal property (including vehicles) of any
student when the Director of Administrative Support (Main/Parkside Campuses or the Dean of Academic
and Student Services (All other campuses) or designee determines there is sufficient reason for the
search. An example of a sufficient reason is that the safety of the student or of others may be at risk.
9. Drug-Free School Policy (Including Alcohol)
It is the policy of South College to maintain a safe and healthy environment for its students and employees.
a. Thus, any student who is intoxicated or is under the influence of any drug or controlled
substance including alcoholic beverages, or who misuses legally prescribed or “over the
counter” drugs will be subject to disciplinary action.
b. Additionally, the unlawful manufacture, distribution, dispensation, possession, or use of drugs
or alcohol is prohibited on any South College campus, in any of the college’s buildings, or as a
part of any college-related activities (such as field trips, internships, or social activities). Such
illegal use of drugs is a violation of local,
43
state, and federal laws.
c. If any of these violations do occur, further disciplinary action may occur in the form of
immediate dismissal from South College, and/or mandatory counseling or rehabilitation by an
appropriate agency.
d. If a student’s performance, either on campus, in the online course environment, or when
participating in college-sponsored activities (either academic or non-academic activities) while
off campus, may have been affected in any way by abuse or misuse of drugs (either legal or
illegal drugs) or alcohol, or that a student has otherwise violated the Drug-Free School policy, it
may require the student to submit to an alcohol and/or
drug test. (See Drug-Free School Policy and Testing Procedures.)
e. If a student refuses to submit to testing in a reasonable period of time, refuses to authorize the
release of test results to the college, tampers with a drug test or tests positive for drugs or alcohol
as a result of such a test, he/she will be subject to disciplinary action up to and including dismissal
from the institution.
f. Additional information relating to this policy is distributed at the new student orientation
sessions conducted each quarter and is available from the Student Services staff.
10. Disorderly Assembly
Assembling on campus for the purpose of creating a riot, causing a disruption to the academic
environment, or interfering with or undermining the effective operation of the college is prohibited.
Individuals or groups who do so will be subject to disciplinary or legal action.
11. Disorderly Conduct
Any conduct that is disorderly or obscene or that causes a breach of peace on campus, in the online course
environment, or at any college-sponsored function is prohibited and should be reported immediately to
the Student Affairs Coordinator/Director (Main/Parkside, Nashville Atlanta, or Pittsburgh campuses, or
Online) or the Director of Student Success (Asheville, Indianapolis, or Orlando campuses). The
following are samples of disorderly conduct:
a. Students shall not disrupt a class session in progress.
b. Students shall not strike, push, or physically assault another student, a member of the faculty/staff,
or a visitor to the campus.
c. Students shall not attempt to enter any college-sponsored event without proper identification, as
determined necessary by the college.
d. Oral or written conduct or expressions that slander, harass, demean, degrade, bully, discriminate, or
threaten and/or are offensive to the prevalent standards of the college or its community is
prohibited.
e. Any hazing acts are strictly prohibited. Hazing includes any type of act that causes injury or
emotional harm to an individual as part of an initiation or to maintain membership in an
organization.
f. Students who take other actions deemed inappropriate in a college setting will be held accountable
for their actions.
12. Unprofessional Conduct
Any conduct that is deemed unprofessional is prohibited and should be reported immediately to the
Student Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta, or Pittsburgh campuses or
Online) or the Director of Student Success (Asheville, Indianapolis, or Orlando campuses). The
following are samples of unprofessional conduct:
a. Using inappropriate and/or curse words or displaying offensive hand signals.
b. Ignoring or disrespecting a faculty/staff member or an administrator.
c. Disregarding the directions given by a faculty/staff member or an administrator.
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d. Writing inappropriate language or expressions that are viewed as offensive to the prevalent
standards of the college or its community.
e. Other actions deemed inappropriate in a college setting.
13. Sexual Harassment
South College does not sanction, nor will it tolerate, any behavior by faculty, staff, or students that
constitutes sexual harassment. Any student who feels that he or she has been the victim of sexual
harassment is strongly encouraged to report the incident immediately to the designated Title IX
Coordinator outlined in the Sexual Misconduct (Title IX) Policy in this handbook.
14. Social Media
Students are expected to adhere to the same behavioral standards when using social media as they use
when interacting with others in person. Social media are communication tools which when used
inappropriately can damage reputations and cause harmful reactions. A student is in violation of this
policy when he/she uses social media to slander, harass, demean, degrade, bully, discriminate, or threaten
others and/or when postings are offensive to the prevalent standards of the college or its community.
These postings include photographs, pictures, diagrams, drawings, video, video clips, films and other
material which may be inflammatory or demeaning. If a student has been identified as having openly
disparaged South College, or members of its community in a libelous or harassing manner in a public
Internet forum – Facebook, Instagram, Twitter, etc. – or via phone usage, the student may face
disciplinary action, comparable to if the offense occurred on campus. Any student, who has encountered
a bullying incident, should report the violation to the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, Atlanta, or Pittsburgh campuses, or Online) or the Director of Student
Success (Asheville, Indianapolis, or Orlando campuses).
15. Dress Code
The South College dress code is applicable to all students, day or evening, and is in effect at all times that
the student is present on campus or is on a class field trip. This includes class times, laboratory hours,
study days, final examinations, or visitation to the campus for other reasons. Students in online courses
with video sessions/presentations should also adhere to the dress code. Students failing to adhere to the
college dress code will be asked to leave campus or the online session. Students will be expected to
adhere to the dress code outlined below.
Attire While On-Campus, In Online Video Sessions/Presentations, or on Class Field Trips
a. Clothing worn by students should be neat, clean, and in good repair for the personal health and safety
of students.
b. Clothing that detracts from the learning process and/or is offensive to the campus environment must
not be worn.
c. Students shall not wear:
i. Shorts, skorts, or skirts more than 3 inches above the knee.
ii. Spandex shorts or pants or clothing made of
similar materials.
iii. Clothing that is see-through, frayed, or has holes.
iv. Shirts/tops that do not cover the midriff, back,
shoulders, or chest.
v. Shirts/tops that do not cover the waistband of pants,
shorts, or skirts.
vi. Jewelry that could be used as weapons (wallet chain,
etc.).
vii. Extra-long belts or ones that hang loosely.
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viii. In some courses, such as allied health courses and
computer-related courses, students may be asked to
remove jewelry as appropriate.
d. Appropriate footwear is required at all times.
e. Undergarments should not be visible.
Attire for Off-Campus Student Services Activities
a. For off-campus activities, such as Deans/Directors Excursions and student organization events,
students are to remember that although they are not on-campus, they are representing the institution
and should dress appropriately for the activity.
b. Internship, Clinical, and Work-Study Attire
i. Students assigned to college-sponsored worksites are expected to follow appropriate dress codes
as outlined by their supervising faculty/staff member and the worksite.
ii. Students should be aware that they represent South College and should dress in a professional
manner.
16. Food and Beverages
The eating and drinking of foods and beverages are prohibited in all college buildings except in the
student break areas. Water is allowed in classrooms as long as it is maintained in sealed containers.
Receptacles for trash are provided in these areas.
17. Smoking/Other Tobacco Use and E-Cigarettes
Smoking, chewing tobacco, dipping snuff, or using E-Cigarettes are prohibited except in personal
vehicles. The use of all tobacco products and any type of E-Cigarette (vapor) is not allowed in the
buildings or on the campus grounds.
18. Parking
The parking lots are used by students and college employees on a first-come, first-served basis. Students
may not park in any spaces which are reserved for faculty and staff. There are also spaces designated for
the handicapped (a valid
state
-issued sticker, plate or hangtag must be displayed on the vehicle). A South
College Parking Decal must be displayed at all times. Violation of campus parking policies may result in
the towing of associated vehicles and/or disciplinary action.
19. Student ID
The use of a student identification card by anyone other than its original holder is prohibited. Lending,
selling, or
otherwise
transferring a student identification card is also prohibited. Students are asked to
have their Student ID with them anytime they are on campus as they may be asked to present or display
the ID.
Disciplinary Procedures
Undergraduates
Alleged violations of the Student Conduct Standards and Regulations or other student misconduct shall be
referred to the Student Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta, or Pittsburgh campuses,
or Online) or the Director of Student Success (Asheville, Indianapolis, or Orlando campuses). The Director/Dean
may convene a preliminary conference with an academic Dean/Department Chairperson and the student
involved to consider the complaint.
The conference members may take any of the following actions:
Determine that no action is warranted;
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Render an administrative reprimand which may be recorded on the student’s permanent record;
Confer disciplinary probation which may be recorded on the student’s permanent record;
Implement other actions or penalties deemed appropriate by the Director of Student Affairs/Dean of
Academic and Student Services and the Dean/Department Chairperson; or
Dismiss the student from the college.
The student will be informed in writing by email of the decision within three business days of the conference.
Graduate Students
If an alleged violation is committed by a graduate student, the Student Affairs Coordinator/Director
(Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, & Online) or Dean of Academic and Student Services
will meet with the graduate student’s Dean and/or Associate/Assistant Dean to determine how the matter should be
handled. If the alleged violation is a breach of the college’s Conduct Standards and Regulations, the Student
Affairs Coordinator/Director (Main/Parkside, Nashville, Atlanta, & Pittsburgh campuses, & Online) or the Dean of
Academic and Student Services will convene a preliminary conference with the program representative and the
student. The actions that can be taken are the same as those for undergraduates (listed above). If the alleged
violation goes beyond the college’s standards and is a breach of the program’s professional conduct regulations,
the incident will be dealt with by the specific program process.
Appeal Procedures
If the student is not satisfied with the decision, and an appeal is desired for disciplinary actions, academic
situations, and/or penalties imposed for a violation of the South College Academic Honor Code, the student will
follow the Dismissal and Disciplinary Action Appeal procedures outlined in the Appeals Process section of the
South College Catalog, which can be accessed at
www.south.edu. Please note, a dismissal decision made by the
Chief Academic Officer (CAO) for violation of the South College Academic Honor Code and/or Student Conduct
Standards and Regulations is final so far as dismissal are concerned and cannot be appealed at the institutional
level.
COMPLAINTS AND GRIEVANCES
Several avenues exist within the framework of the college by which students may express informal concerns, formal
complaints, and grievances depending on the nature of the issue. Many times, complaints are filed because there
is a misunderstanding, a miscommunication, or a lack of full knowledge regarding a policy or procedure. These
types of complaints can usually be resolved by a meeting with the parties involved. Students should refer to the
Complaint and Grievance Processes section of the South College Catalog, which can be accessed at
www.south.edu, for more information and steps needed to resolve issues.
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SOUTH COLLEGE SUCCESS TACTICS
WHAT TO DO BEFORE YOU START CLASSES EACH QUARTER:
1. Obtain a calendar (with daily entries) with enough space to make notes on. There are many time-
management and study apps available. Your Student Success Advisor can provide assistance with
finding these resources.
2. Using your academic calendar for reference, write in all the entries/ dates you need to remember first
on a monthly basis by date. The South College Academic Calendar can be accessed in the Academic
section on the South College website (
www.south.edu).
3. Then plan each week of the quarter by adding times you will be participating in:
a. Classes
b. Work
c. study time, including times for reports, etc.
d. family time
e. other activities (church, clubs, etc.)
f. personal time (sleep, food, you know those necessity things)
g. contingency time (time used to make up class work during the week if something happens)
4. Share this information with those in your family whose activities will be affected by your being in
school. Ask for their support.
5. Study your syllabus material and adjust your calendar for special reports, projects or other time-
consuming activities. Remember to start work on projects early. Make note of when your final exams
are scheduled.
6. Brush up on your study and note taking skills.
7. Stay in touch with your assigned Student Success Advisor or Faculty Advisor.
8. Access your Canvas account (students receive access to their courses 5 days prior to the start of the
term). Participate in the online New Student Orientation course in Canvas.
9. Attend a Welcome Session (on-ground campuses).
10. Access our South College email account.
11. Order any course material/textbooks for your courses through the South College Bookstore,
http://south.bncollege.com.
AFTER YOU PLAN YOUR TERM AND YOU GET STARTED:
1. If you have academic questions, do not hesitate to talk to your faculty members or dean/department
chair. If you have personal problems, talk to your assigned advisor or the Director of Student
Success/Affairs.
2. Stick to your schedule, study diligently, turn in assignments on time and do not miss class!
3. Set up an appointment with your faculty member or your advisor if you need additional help or have
questions.
4. Use the South College resources available (Tutors, Writing & Math Lab, Disability Services,
Counseling Service, Student Services, Resource Center/Library, Workshops, and other programs that
offer support offerings).
5. Ask for help and ask before you get too far behind or become overwhelmed.