User Guide

www.phonak.com

Manufacturer:

Phonak AG

Laubisrütistrasse 28

CH-8712 Stäfa

Switzerland

EU Representative:

Phonak GmbH

D-70736 Fellbach-Oeffingen

Germany

User Guide

Cordless phone

1. Welcome 6

2. Getting to know the phone 7

2.1 Check the package content 7

2.2 How the phone works 8

2.3 Descriptions of the device 9

2.4 Hearing aid compatibility 13

3. Important safety information 14

4. Getting started 19

4.1 Setting up the power supply 19

4.2 Connecting the base 20

4.3 Inserting the battery 21

4.4 Charging the handset 22

4.5 Changing the display language 23

4.6 Setting date and time 24

4.7 Setting the location 25

4.8 Testing the connection to the hearing aid 26

4.9 Transferring existing contacts 28

Contents

5. Everyday use 30

5.1 Making and ending a call 30

5.2 Muting the handset microphone 32

5.3 Making a call with a Phonak hearing aid 32

5.4 Set the volume 35

5.5 Setting ringtones 36

5.6 Switching on / o the handset / Idle mode 38

5.7 Setting up a contact entry 39

5.8 Looking up contacts 42

5.9 Finding the handset 43

5.10 Using the caller ID list 44

5.11 Events in the Inbox menu 45

5.12 Answerphone “Voice box” 46

5.13 Additional features when using the phone 48

6. Handset settings 50

6.1 Switching the key lock feature on / o 50

6.2 Switching on / o ring tones 51

6.3 Other Contact list functions 52

Contents

6.4 Other handset settings 54

6.5 Alarm clock function 57

6.6 Fitting the belt clip 60

6.7 Reception strength indicator 61

6.8 Eco-mode 62

6.9 Battery status display 63

6.10 Multiple handsets for one base 64

6.11 Using an existing base 67

6.12 Changing the battery 68

7. PIN-codes and resetting your settings 69

7.1 Changing PIN codes 69

7.2 Resetting your settings 70

7.3 Resetting the system PIN 70

8. Troubleshooting 71

9. Information on product safety 74

10. Service warranty 76

10.1 Local warranty 76

10.2 International warranty 76

10.3 Warranty limitation 77

11. Compliance information 78

12. Information and explanation of symbols 88

2.1 Check the package content

2. Getting to know the phone

Removable

belt clip

Battery

cover

Rechargeable

battery

Handset

Power supply with

adapters

Phone cable RJ11

with adapters

DECT base and

charger („Base“)

US/CAN

The cordless phone DECT CP1 is a quality product

developed by Phonak, one of the world’s leading

companies in the eld of hearing technology.

Please read this user guide thoroughly in order to be

able to benet from all the possibilities this product

can oer.

If you have any questions, please consult your hearing

care professional or go to www.phonak.com/dect

Phonak – life is on

www.phonak.com

1. Welcome

2.2 How the phone works

This telephone can be used as

any other cordless phone. But the

integrated wireless Phonak

transmission technology makes

telephoning with Phonak hearing

aids much easier.

The phone signal is sent wirelessly

to both hearing aids in digital

quality.

If you approach the handset towards your head, the

hearing aids will automatically switch to the phone

program.

Of course, you can also use the phone without a

hearing aid.

The phone supports the international DECT standard

(Digital Enhanced Cordless Telecommunications).

2. Getting to know the phone

2.3 Descriptions of the devices

The base

The base is connected to the telephone line and is also

the charger for the handset.

The default PIN code for the base is “0000”.

The base and the handset have already been paired up

at the factory. You don’t need to log them on.

b c d

Charging contacts

b Power supply input

Pairing button: short press will

force handsets to ring

Press 2 sec. = Pair another

handset to this base.

Analog phone line plug.

The handset

To change the display language, follow the

instructions in Chapter 4.5.

2. Getting to know the phone

Receiver

b Volume up / down

c Volume boost

Press 2 sec. = Hearing aid connectivity test

(demo mode)

Hands-free on / o

e Talk / repeat call

f Press 2 sec. = Dial voicemail number

Press 2 sec. = All ring tones o / on

h Microphone openings

i Press 2 sec. = Dial international prex “+”

Press 2 sec. = Keypad lock on / o

k Number keypad

l Navigation keys

m End call / Back (one menu level up)

Press

2 sec. in standby mode = handset on / o

n Function key

o Display keys

p Context menu

(use the display keys to select functions depending

on the display)

Display

r 3.5 mm headset socket

s Indicator light

09:10

1. August

DECT 1

Mic Option

0800800800

0:05

2. Getting to know the phone

Display symbols in standby mode

Display symbols if call is in progress

The content of the display varies depending on

the settings.

a b c

defh g

Time

b Date

c Alarm clock on

d Battery and charging state

Ringtone o

f Keypad locked

g Handset name

(visible if more than one hand-

set is used with the same base)

Signal strength from base

a b a

efg

a Context dependent functions

b Elapsed time of call

c Phone number or name

d Active call indicator

e Boost mode on

f Handset microphone muted

g Hands free on

Menu points

Press

to enter menu and sub-menus.

Press

to go back.

2.4 Hearing aid compatibility

This product uses a dedicated wireless link to the Phonak

hearing aids. Please ask your hearing care professional

about the compatibility to your hearing aids.

The compatibility can easily be checked using the demo

mode (

Chapter 4.8).

Contact

Chapter

5.7

Chapter

6.4

Chapter

5.3

Chapter

6.2

Chapter

6.5

Chapter

5.1

Chapter

5.12

Calls Voicebox Alarm

clock

Audio-

settings

Hearing

aid

Settings

3. Important safety information

Please read the information on the following pages

before using your Phonak DECT CP1.

These devices may only be repaired by an authorized

service center. Changes or modications to the

devices that were not explicitly approved by Phonak

are not permitted. Such changes may damage these

devices, your ear or the hearing aid.

Opening any of the devices might damage them. If

problems occur which cannot be resolved by

following the instructions of this user guide, consult

your hearing care professional.

Do not use the devices in explosive areas (mines or

industrial areas with danger of explosions).

Do not use the devices in areas where electronic

equipment is prohibited.

DECT CP1 US/CAN version may NOT be used in

Europe as it causes and suers from interference

with the European cellular networks. Illegal

use of such products are prohibited by European

Telecommunications Authorities.

DECT CP1 EU version may NOT be used in the US and

Canada as it causes and suers from interference

with US and Canada cellular networks, and for that

reason is deemed illegal to use by the FCC and IC.

The handset contains small parts that can cause

choking, if swallowed by children. Keep out of reach

of children under 3 years, mentally challenged

people and pets. If swallowed, consult a physician

or hospital immediately.

The following is only applicable for persons with

active implantable medical devices (i.e. pacemakers,

debrillators, etc.):

If you experience any interference, do not use the

device and contact the manufacturer of the active

implant (please, note that interference can also

be caused by power lines, electrostatic discharge,

airport metal detectors etc.).

Please contact the local recycling facility for removal

of the battery and dispose of electrical components in

accordance with your local regulations.

3. Important safety information

External devices may only be connected if they

have been tested in accordance with corresponding

IECXXXXX standards.

Using the cables in any way contradictory to their

intended purpose (e.g., wearing the phone cable

around the neck) can cause injury.

The mini-USB port is to be used for the described

purpose only.

Caution: electric shock. Do not insert power adapter

alone into electrical outlets.

For safety reasons, only use chargers supplied by

Phonak or USB certied chargers with a rating of

5VDC, min. 1000 mA.

Never supply the base from a PC or laptop USB port.

This may damage your equipment.

Do not connect a USB or phone cable exceeding

3 meters (9 ft) in length to the base.

Only insert a rechargeable battery that meets the

specication in the Phonak DECT CP1 data sheet as

inserting wrong batteries can damage the device

or cause serious injuries.

Don’t hold the handset with the back of the handset

to your ear while it is ringing, or when hands-

free mode is switched on. This can cause severe,

permanent damage to your hearing.

The handset may cause buzzing noises in analog

hearing aids. If you have any problems, contact your

hearing care professional.

Only give your Phonak DECT CP1 to someone else

together with the instruction manual.

US EU UK only

3. Important safety information 4. Getting started

4.1 Setting up the power supplys

1. Select the power adapter that corresponds to your

country.

2. Insert the round corner of the adapter

to the round corner of the universal

power supply until it is completely

inserted.

3. Click the tail of the adapter in to lock

it into place. Make sure the adapter is

securely locked.

To remove the power adapter:

a. Pull back the tab on the universalpower

supply and hold.

b. Gently pull the adapter upwards to

remove it from receptacle.

c. Then start over with step 1 (above).

Please do not use a faulty base, or have it repaired

by the Service Department, since it may disrupt other

radio services.

Notices

Some of the functions described in this instruction

manual are not available in all countries.

The phone will not work during a power cut. It cannot

be used for emergency calls either.

110 / 220 V

Phone

line

”click“

4. Getting started

4.2 Connecting the base

Put the base on a non-slip, at surface in a central

place.

1. Plug the mini-USB plug

into the base and the

power supply into a power

outlet.

2. Connect the line input of

the base with the analog

phone socket using the

phone cable.

Use an appropriate phone line adapter

if required (German and Swiss adapter is

part of the package).

The phone only works when the power supply is

plugged into the base and a power socket.

Please use the power supply and phone cable

provided.

4.3 Inserting the battery

Only use the lithium ion battery provided by Phonak,

as otherwise signicant personal injury and damage

to property may occur.

1. Make sure the battery contacts

are located as shown.

2. Insert the contacts side rst.

3. Insert the battery completely. You

will hear the startup melody as the

phone will switch on automatically.

4. Align the battery cover at on

top of the battery.

5. Then slide it gently to click it

into place.

To open the battery cover, lift the

small latch at the bottom rst, then

slide the cover open.

Deutsch

Language

Français

Italiano

English

4. Getting started

4.4 Charging the handset

The handset must only be charged in its base.

You may place the handset into

the base after each call in order

to charge the battery.

If the battery symbol shows only

one bar

(<25%), charge the

handset as soon as possible.

Initial charging

The charge status display will only work properly if you

rst fully charge the battery and then let it run down:

S First place the handset on the base and charge for

8 hours.

S Then remove it from the base and only replace it when

the battery is completely discharged.

The battery may become a little warm during

charging.

4.5 Changing the display language

In order to function properly, the language,

country, time and date need to be set.

When you use the handset for the rst

time, you will automatically be asked which

language settings you would like:

S Press to choose the language, then

confirm with

Press the End call key each time to go back a

menu level or to cancel an entry.

If you would like to change the language later:

S Press the key until the Settings menu

appears, then press

S Press the key until the sub menu Language appears,

then press

S Press the key until your language is selected, then

press

4. Getting started

After setting the language for the rst time, you

can do a test with your hearing aid. Please follow the

instructions on the display (

Chapter 4.8).

4.6 Setting date and time

To set the date / time:

S Press the key until the Settings menu

appears, then press

S Press the key until the sub menu Date / Time appears,

then press

S Use the key to choose the Time and Date and enter

these correctly using keys 0–9 (format hh:mm and

dd.mm.yyyy).

You can use the / keys to overwrite information.

S To apply what you have entered, press the display key

to Save.

The date and time are always saved in the base.

Following a power cut, you must re-enter the date

and time.

Depending on the network operator, the date and

time may be set automatically when you make a call.

4.7 Setting the location

Attention: To ensure that all functions work properly,

you must enter the country where the phone is being

used.

To set the country:

S Press the key until the Settings menu

appears, then press

S Press the key until the sub menu Location appears,

then press

S Use the / keys to choose the country from the

list where your telephone is being used and save your

settings with the display key Save.

max. 25 cm / 10“

4. Getting started

In this sub menu, you can also enter the Country area

code, National area code and International area

code if these are not automatically shown correctly.

If your country is not listed, choose one with similar

telephone conditions.

4.8 Testing the connection to the hearing aid

You can start the test directly by pressing

and holding the Boost key (

Chapter 5.4)

in standby mode.

A test message will play and be wirelessly

transmitted to your hearing aids.

You can test the connection to your hearing aids also

via the menu:

S Press the key until the Hearing aid menu

appears, then press

S Press the key until the sub menu Check connection

appears, then press

As soon as Playing demo …

appears on the display, bring

the handset towards your

hearing aids (max. 25 cm away

from both aids).

Hold the phone onto the other side of the head

to check you can hear the sound over the wireless

transmission and not through the hearing aid

microphone. The sound should not change when

you turn your head.

Changing position can interrupt the transmission.

This is normal.

S Use the volume buttons to set the volume to a

comfortable level.

S Press the display key End to end the test.

The test will automatically stop after 15 minutes.

The test will be in English, German, French or Spanish

depending on the language setting for the phone. If

you choose a language other than one of these four

languages, the message will be played in English.

4. Getting started

4.9 Transferring existing contacts

If you already have a DECT-compatible cordless phone,

it should be possible to transfer your contact data to the

Phonak DECT CP1 phone.

To do this, the existing handset must be logged in to the

Phonak base rst. Read the instructions about this

for your current handset and log it into the Phonak base

(

Chapter 6.10).

Then look for the contacts in your existing handset and

transfer them to the base.

Your contacts can stay on the Phonak base or they can be

transferred to the Phonak handset (

Chapter 6.3).

You can read more about phone settings in Chapter 6.4

Your phone is now ready to use. What would you like

to do next?

Changing the display language Chapter 4.5

Making and ending a call Chapter 5.1

Setting the volume Chapter 5.4

Setting ringtones Chapter 5.5

Setting up a contact entry Chapter 5.7

Setting up the voice box Chapter 5.12

Multiple handsets for one base Chapter 6.10

5. Everyday use

5.1 Making and ending a call

Making a call

S Enter the phone number you would

like to dial on the number keypad.

You can correct a wrong number by

pressing the display key Delete.

S Then press the Talk key to make

the call.

You can check the line before dialing a number by

pressing the Talk key for 2 seconds.

During your conversation, the display will show the

number you have dialed and the duration of the call.

If you have saved the number under a name in your

contact list, the name will appear.

Ending a call

To end the call, press the End key

To accept a call

In addition to the ringtone an incoming call is signaled by

the ashing indicator light and vibration when enabled.

To accept an incoming phone call, press the Talk key

When it is ringing, the phone can be set to silent

using the display key Mute.

Automatic call acceptance

Taking the handset from the base automatically accepts

a call. To switch this function on or o:

S Press the key until the Settings menu

appears, then press

S Press the key until the sub menu Base appears, then

press

S Use the / keys to select the relevant setting

On / O.

S Apply the settings with the display key Save.

Mike

1:08

5.2 Muting the handset microphone

You can switch o the handset microphone

by using the display key Mic mute during

a conversation. The person you are speaking

to will then no longer be able to hear you.

To switch the microphone back on again, press the display

key Mic mute again.

5.3 Making a call with a Phonak hearing aid

Wireless transmission of the phone call is only possible

to Phonak hearing aids.

No special conguration is needed for the hearing aid

or the phone. However, your hearing care professional

can ne tune the telephone program.

If you cannot connect wirelessly to your hearing aid

in spite of the following instructions, please contact

your hearing care professional.

Connecting to your hearing aid

Simply hold the handset near your hearing aids while you

use the telephone (max. 25 cm away from both hearing

aids).

The hearing aid will switch automatically. Depending on

the settings of your hearing aid, you will hear a switchover

sound.

You need to be actively making a call for the wireless

connection to the hearing aid to work. The handset

cannot be in hands-free mode or be operating with a

headset, because otherwise wireless transmisison

will be disabled.

If your hearing aid does not work with wireless Phonak

technology, you can still use it with an existing

telephone coil program in your hearing aid to improve

the sound quality.

5. Everyday use

max. 25 cm / 10“

Mike

1:08

Holding the handset correctly

The microphone openings in the

handset pick up your voice. So

you need to hold the handset

near your mouth.

The handset will transfer the call wirelessly and via

the receiver simultaneously. If you nd it unpleasant

being able to hear the conversation through your hearing

aid and the handset receiver at the same time, we

recommend turning the upper part of the handset slightly

away from your ear.

Breaking the connection with your hearing aids

When you move the handset away from your hearing

aids, end the call or switch on hands-free mode, the

hearing aids automatically switch back to the last used

hearing program.

Switching back takes from 1 to 3 seconds, depending

on the hearing aid model.

5. Everyday use

5.4 Setting the volume

Use the volume keys +/- on the side to set

the volume during a conversation.

The current volume setting will appear

briey on the display as bars and be saved

automatically.

The handset volume setting also controls the volume of

the wireless connection to your hearing aids.

The volume Boost key

By pressing the Boost key on the side during a

conversation, the handset switches to a second

volume range. The symbol for this appears on

the display.

You can set the volume for this function

separately using the volume keys +/- and it

goes up to 15 dB louder than the highest

level during normal operation.

This mode does not work during hands-free or

headset operation.

By pressing the Boost key again, the handset

switches back to the normal volume range and the

volume Boost symbol disappears.

A new telephone conversation always begins in normal

volume mode.

Please tell other people using your phone about this

setting, because people with normal hearing can nd

this function very loud.

5.5 Setting ringtones

Ringtones are not transmitted wirelessly to your

hearing aid.

Choose your individual ringtones in the Audio

settings menu:

S Press the key until the Audio settings menu

appears, then press

S Press the key until the sub menu Ring tones appears,

then press

S Press the key until External call appears, then

press

Now you can choose your settings:

S Tune

Choose a ringtone from the list of 1–12, that you can

hear clearly without your hearing aids.

S Volume

Select the ringtone volume level 1–5 so it is

comfortable for you and your surroundings.

S Rising

Choose On for a ringtone that increases in volume

while ringing. If it is O, the ringtone stays at the

volume you have set.

S Delay

You can choose from None up to 20 seconds ringtone

delay from the time a call is received.

Apply the settings with the display key Save.

5. Everyday use

09:10

1. August

DECT 1

The ringtone volume is easy to set in

standby mode by pressing the volume

keys

+ / -. This will not change internal

calls from other handsets.

5.6 Switching on / o the handset

The handset can always stay switched on.

Standby mode

Press the End key

until the display is in standby mode.

The handset will automatically go into standby mode

after 1 minute.

Switching o

If you would like to switch o the handset:

S Press the End key in standby mode for 2 seconds

until the display shows the Phonak logo.

Switching on

S To switch on, briey press the End key or simply

place the handset onto the base.

The Phonak start logo will appear in the display and

you will hear the Phonak start melody.

5.7 Setting up a contact entry

The phone has 2 contact lists. One in the base

and one in the handset.

Handset

S Any contacts you have saved under Contacts

Handset are only visible on this handset.

S You can save up to 100 entries with 3 phone numbers

each.

S You can set the ringtone and volume individually for

each entry.

Base

S Any contacts you have saved under Contacts Base

are visible to all handsets logged into the base.

S You can save up to 200 entries with 3 phone numbers

each.

To make it easier to nd contacts later, we

recommend always saving them in the same contact

list.

5. Everyday use

Recommendation: If you only use one handset on the

base, choose Contacts Handset. If you use dierent

handsets on the base (

Chapter 6.10), choose

Contacts Base.

You can copy contacts between the contact lists later.

Setting up contact entries

S Press the key until the Contacts menu

appears, then press

S Now use the key to choose whether you would like

to set up an entry in Contacts Handset or in Contacts

Base, then press

S Press the key until + New entry appears, then

press

S Use the key to jump from eld to eld and enter your

contact details as required using the numbers and

letters

A–Z / 0–9

Name, First name, Private number, Work number, Cell

phone number.

If you store the numbers in the handset, you can also

set the Tune and the Volume of the ringtone for this

contact

/ (the Default setting means that global

settings will be used (

Chapter 5.5).

S Depending on which eld you are editing, save the

entry or any changes directly using the display key

Save or use Option

Save.

When entering characters, you can use the key to

set upper or lower case. Use keys 1 and 0 to access

other special characters.

5. Everyday use

5.8 Looking up contacts

Speed dial

Use the number / letter keypad to go directly to the rst

letter of your contact’s name in the contact list by

pressing and holding the corresponding letter while in

standby mode.

Example: Press key 7 (=P, Q, R, S) for 2 seconds. The

display will show the contact list for the letter P. Briey

press key 7 again immediately to reach letters Q, R or S.

You can set which contact list will be accessed, as

described in Chapter 6.3.

Access via the Contact menu

S Press the key until the Contacts menu

appears, then press

S Choose where you would like to search for the

contact (Contacts handset, Contacts base or Internal

call, then press

S Use the arrow keys / to nd the contact you are

looking for.

If you have a lot of contacts, it is easier to look for a

name directly, e.g. Mike, by rst pressing key 6 (for

„M“). Then the letter M and all names beginning with

„M“ will then appear at the top of the display. Now

briey press 4 (=G, H, I) 3 times in quick succession

until you see „Mi“ displayed.

S Press when you have found the name, then press

until it highlights the number you would like to call,

then press

to dial the number.

5.9 Searching for the handset

The base can help you to search for the handset as long

as the handset is switched on and is within

range of the base.

S Briey press the Pair key on the back

of the base.

Any logged in handsets will ring at the same time, even if

the ringtone is switched o.

S End the call individually for each handset using the End

key

S Pressing the Pair key on the back of the base again

briey will stop all the handsets ringing.

5. Everyday use

5.10 Using the caller list

You can review the last 150 incoming, outgoing

or missed calls in the Calls menu:

Briey press the Talk key to directly bring up the list

of all calls.

S Press the key until the Calls menu appears in

the display, then press

S Use the key to jump from eld to eld between

Missed, Accepted, Outgoing or All calls and press

to open the list you want.

S Use the key to choose the number you would like

from the list.

If one of the numbers is saved in your contact list, the

name will also be displayed.

S Press to start dialing.

To display the caller ID the phone number transmission

(CLIP) must be working correctly. Your network

operator can give you information about this.

You can edit entries using the display keys:

S Delete: Deletes the current entry from the caller list (of

course, it won’t be deleted from the contact list).

S Option Save: Saves the current entry to the contact

list.

S Option Delete all: Deletes all entries from the caller

list (the contact list stays saved).

5.11 Notications in the Inbox menu

If you have missed calls, voice box messages or other

notications, the menu option Inbox will appear in the

main menu and the indicator light will ash.

Use the

key to open the list of notications and

follow the instructions on the display.

5. Everyday use

5.12 Answerphone „Voice box“

Setting up the voice box

Voice box is the answerphone on your

provider’s network.

You can only use the voice box if you have requested it

from your service provider.

Before you can use your voice box, it needs to be set up:

S Press the key until the Settings menu

appears, then press

S Use the key to jump to the Voice box submenu, then

press

S Ask your network operator for the voice box number

and enter this in the Number eld.

S Press the display key Save to save the setting.

If the number changes at a later date, you can simply

overwrite it.

Everyday use of the voice box

If there’s a message waiting for you, there will

be a signal from your network operator with the

symbol and number of messages received.

S Press and hold the key for 2 seconds to dial the

voice box number.

S You can now listen to your messages by following the

voice box instructions from your network operator.

While viewing the display or using the keys, the

transmission to your hearing aids will be temporarily

interrupted. During this time switch to the hands-free

mode by pressing the hands-free key

The network operator manages your voice box. Please

contact your network operator directly to nd out

about the functionality available for managing your

voice box.

5. Everyday use

Mike

1:21

5.13 Additional features when using the phone

Hands-free

To go hands-free, switch on the loudspeaker

to hear the conversation without holding the

handset to your ear. This means you have

both hands free or other people can listen too.

You can switch hands-free mode on or o

during a call by briey pressing the speaker key

Use the + / - keys to adjust the volume.

The conversation is not transmitted to your hearing

aids wirelessly when you are in hands-free mode!

If you would like someone else to listen to the

conversation, be sure to tell the caller.

The hands-free mode is terminated if the

Booster key is pressed.

Using a headset

You can make calls using a headphone, or a headset with

a microphone, plugged into your handset with a 3.5 mm

stereo jack.

Plug it into the side of your handset. A headset symbol

will appear on the display.

When using a headphone without microphone, the

handset microphone will be used.

If you are using a headset with a microphone, it must

be Apple compatible.

As long as the headset is plugged in, no wireless

transmission will be made to your hearing aids.

5. Everyday use

09:10

1. August

DECT 1

6. Handset settings

6.1 Switching the key lock feature on / o

Key lock prevents unwanted or accidental use of the

handset.

To lock: Press the

key in standby mode

for 2 seconds until the display shows Unlock

device with #.

The lock symbol

on the display shows the handset is

locked.

To unlock: Press the

key in standby mode for

2 seconds until the display shows Device unlocked.

You can still dial emergency numbers when key lock

is switched on. Emergency numbers vary depending

on the country. Please note that the location must be

set (

Chapter 4.7).

You can still accept incoming calls when key lock is

switched on.

6.2 Switching on / o ring tones

You can mute the phone for all calls

(internal and external) with just one key

if you do not want to be disturbed.

Ring tone o: Press the

key in standby mode for

2 seconds until the display shows Ring tone o.

Ring tone on: Press the

key in standby mode for

2 seconds until the display shows Ring tone on.

The tune symbol

on the display shows the ringtone is

switched o.

You can also use the side buttons + / - or Audio

settings

to switch Ringtones to mute. This does not

appear on the display.

So if you cannot hear a ring tone, please check this

setting.

6.3 Other Contact list functions

Setting the contact list for speed dial

Using Settings

Contacts Speed dial with, you can

select which contact list (handset, base or internal) you

would like to jump to with Speed dial (

Chapter 5.8).

Setting contact sort order

Using Settings

Contacts Sort order you can choose

whether to sort contacts by Last name, rst name or

First name, last name.

Setting upper and lower case

When typing text, you can choose between upper

and lower case. In text mode, press the

key until the

display shows the mode you would like.

Abc

Only the rst letter is capitalized

ABC All letters are capitalized

abc Lower case

To add a space, use the 0+ key.

Editing contacts

You can change saved contacts, copy them from the

handset to the base or from the base to the handset, or

delete them at any time. To do this, nd the contact in

the contact list and choose what you would like to do:

S Modify to change the elds for this contact or to add

a new number.

S Option. Delete to delete the entry.

S Option. Copy to copy the entry from the handset to

the base or from the base to the handset.

S Option. Copy all to copy all contacts from the

handset to the base or from the base to the handset.

S Option. Delete all to delete all contacts from your

current contact list.

Warning: If you conrm this by pressing Yes, all contacts

in your current contact list will be permanently deleted!

Even Phonak will not be able to retrieve them.

6. Handset settings

6.4 Other handset settings

Adjust the display

You can adjust the display using Settings

Display:

S Choose the background color you prefer via Design

White or Gray.

S Illumination in and outside base: This function

species whether the display darkens after a minute or

stays faintly lit. You can set this separately for when

it is in or out of the base.

If illumination is not completely switched o, it

reduces battery time out of the base by about 10%.

Setting the function key

You can assign the function key a specic function

via Settings

Function key using the / key.

This gives you immediate access to one of the following

functions:

S Speed dial: Save an important telephone number here.

Then you can call this number directly with just one

press of a key.

S Internal: If several handsets are logged into the base,

you can call these directly.

S Deactivated: This setting means the function key has

no purpose assigned to it.

S Line selection: This function is not available with the

DECT CP1 base.

6. Handset settings

Switching indicator tones on or o

As well as the dierent ringtones, your handset also has

indicator tones for dierent events. Using Audio settings

Indicator tones, you can switch these on or o:

S Use the key to choose the field and switch it On or

O with the

/ keys.

S Press the display key Save to save the setting.

Setting up vibrate mode

The handset vibrates when dierent events take place.

You can set this up via Audio settings

Vibration.

S Use the key to choose the field and switch it On or

O with the

/ keys.

S Press the display key Save to save the setting.

6. Handset settings

6.5 Alarm clock function

You can set up 4 dierent alarm times on your handset.

Programming one of the 4 alarms

S In the main menu, select Alarm clock, then

press

S Choose one of the 4 alarms using the key, then

press

S Use the / buttons to set the functions you would

like in the fields:

Mode:

S Single: The alarm will ring once when the next set

time is reached.

S Recurrent: The alarm will ring every time the set

time is reached.

If it is set to Recurrent, you can also use the

keys to set which day the alarm will ring on (Monday

to Sunday).

S Off: The alarm is switched off.

Mike Test

Mike Te s

Mike Info

09:10

S Time: Use the number keypad to set the alarm time

in hh:mm format. Change your entries with

/ .

S Name: This name will appear in the alarm list later

and be shown when the alarm is ringing. Add a

new name using the letters on the keypad. Press

the display key Delete to make a correction. To add

letters, use the

/ keys and for a space use the

0 key.

S Tune: Use the / keys from List 1–12 to choose a

tune you like.

Press the display key Save to save the settings.

Set the other 3 alarms in the same way if you

need to.

Please note that the alarm clock function only

works if

S the time and date are set correctly,

S and the handset battery is suciently charged

(min. 25%

6. Handset settings

Alarm symbol on the display

In sleep mode and when at least one alarm is active, the

symbol will appear.

The alarm symbol in the main menu shows

how many alarms are active.

In the list of alarms, active alarms are

checked. If you select an alarm with

the

key, the alarm time will also show.

Switching o alarms

S Select the alarm you would like to switch off using

Alarm clock

Alarm [1–4] Mode and set the

function to O using the

/ keys.

S Press the display key Save to save the setting.

When all alarms are switched o, the symbol on

the display will disappear.

6.6 Fitting the belt clip

To t the belt clip to your handset, you need a small

Phillips-head screwdriver to attach the xing screws.

6. Handset settings

6.7 Reception strength indicator

The antenna symbol shows the strength of reception

between the base and the handset. This depends on the

distance and any furniture or walls between them. In

general, the maximum distance to the base inside the

house is up to 50 m (160 ft) and in the open is up to

300 meters (950 ft).

Weak to strong radio contact

Location with weak reception ashes

No reception, base not found (red)

Eco-mode active ( Chapter 6.8)

If the reception reduces bring the handset closer to

the base if the connection drops.

Choose a central place (similar range to all handsets)

to put the base.

6.8 Eco-mode

Eco-mode can only be activated in Europe.

The Eco-mode menu is only available when the

handset is connected to the base.

In Eco-mode, radio activity between the base and the

handset is switched o when no call is being made.

Switching Eco-mode on / o

S Press the key until the Settings menu

appears, then press

S Press the key until ECO mode appears, then

press

S Press the key until Full ECO mode is set to On.

S Press the display key Save to save the setting.

S Instead of the range symbol , the display will show

the Eco-mode symbol

Signal strength is not shown in Eco-mode. Check the

connection with the base by pressing the Talk

key

for 2 seconds. If the base is in range, you will

hear the dialing tone.

When Eco-mode is switched on, call setup is

delayed by about 2 seconds.

Battery use in standby mode is around 50% higher

when Eco mode is switched on.

All phones logged into the base must support

Eco-mode.

6.9 Battery status display

The battery symbol means:

Battery charging

100%

75%

50%

25%

Empty

When the battery charge drops below 25% at the

latest, you should charge the handset.

6. Handset settings

6.10 Multiple handsets for one base

Up to 6 Phonak DECT CP1 handsets can be logged into

the base.

The handset and the base that come together in one

pack have the same serial numbers and are already

paired. You do not need to log them on again.

Logging on another handset

S On the handset, select Settings Log on / o

Log on to start the log on process.

S Then press the Pair key on the back

of the base for 2 seconds.

S Wait a few seconds until the display

shows successful login.

It is possible to log into the base with other GAP*-

compatible DECT handsets. Phonak only guarantees

that original Phonak DECT CP1 handsets will function

correctly.

*GAP (Generic Access Protocol) is a technical standard

which species that cordless handsets and a base are

compatible with one another.

More than one cordless phone must be logged in to

the base for the following functions!

Setting the handset name

As soon as more than one handset is logged into the

same base, the internal name of the handset, e.g. DECT 1,

will be shown in standby mode.

S You can change these names using Settings Handset

This handset.

You can also specify at this point whether this

handset can take a call in progress or not.

Making internal calls

S You can call another handset paired to this base for

free via Contacts

Internal call.

Consultation during a call

During a call, using the display key Option

Internal call

allows you to call another handset (e.g. „DECT 5“) on the

same base.

6. Handset settings

DECT 5

Mike

1:15

Mike

DECT 5

0:10

If someone accepts the internal call on handset

„DECT 5“, the external caller „Mike“ is put on

hold and does not hear the conversation.

Brokering during a call

Use the display key Option

Brokering to

switch between „Mike“ and „DECT 5“ as often

as you would like.

Transferring a call internally

Use Option

Transfer to connect the 2 lines „Mike“ and

„DECT 5“ and disconnect your own handset.

Conference calls

If all 3 participants would like to speak to each other,

select Option

Conference. All participants can now

hear and speak to one another.

Ending a conversation with multiple participants.

Press the End key

to end the active conversation.

6. Handset settings

6.11 Using an existing base

If you already have another GAP-compatible DECT base,

you can log the Phonak DECT CP1 handset into it.

To do this, follow the login procedure described in

Chapter 6.10, but hold down the pairing button on your

existing base. Enter the security code for this base

at the same time (please consult the instruction manual

of the existing base).

The Phonak base for the cordless handset DECT CP1

now works as a charger and must therefore be

connected to the main power cable. You no longer

need the telephone cable.

6.12 Changing the battery

If battery performance decreases noticeably over time,

you can change the battery.

So that your phone functions properly, it is extremely

important to only use an original battery (Li-Ion 3.7V,

type: CE-MB206-5C-01, 1100 mAh).

Open the battery cover as described in Chapter 4.3 to

replace the battery.

6. Handset settings 7. PIN-codes and resetting

your settings

7.1 Changing PIN codes

As all telephone systems are programmed in the factory

with the PIN code „0000“, you can change this yourself

later to improve security:

S Using Settings Security Base PIN, enter the

current PIN „0000“ and conrm by pressing

S You can then enter your own PIN and conrm by

pressing

S Using Settings Security Handset PIN, enter

the correct code in the handset and confirm by

pressing

If you forget the PIN, you can reset it as described in

Chapter 7.3.

7.2 Resetting your settings

You can reset all original settings for the base or the

handset, apart from the PIN code and the telephone book,

under Settings

Reset settings.

S Enter the original PIN „0000“ or the PIN you set

yourself.

7.3 Resetting the system PIN

If you forget the system PIN, you must do a general reset:

S Press and hold the Pair button on the

back of the base and reinsert the power

cable into the base at the same time.

S Press and hold the Pair key for at least

5 seconds.

For your phone to work properly again, you must

re-enter the settings described in Chapter 4.5.

Please ensure that you delete the contact list on the

phone separately ( Chapter 6.3) before giving it to

anyone else.

7. PIN-codes and resetting your settings 8. Troubleshooting

The display is still dark

Battery is not inserted

S Battery is fully discharged

S Handset is not switched on

The display is only faintly lit

Battery almost discharged

S Display illumination

switched o

Indicator light constantly ashes green

Missed call

S Important setting missing

Battery does not last long

Initial charge not carried

out

Battery is very old

Sound not being transmitted to hearing aids

Hearing aid not switched on

S Too far from handset

S Insert battery

S Put handset in charger

S Switch on handset

S Charge handset

S Adjust the display

S Look for messages in the

Inbox menu

Fully charge / discharge

S Replace battery

S Switch on hearing aid

S Move handset closer to

hearing aid

4.3

4.4

5.6

4.4

6.4

5.11

4.4

6.12

5.3

Most probable cause Remedy

I can’t nd the voicebox

Voice box service is not

activated

Voice box number is not

programmed

You can see other questions and answers (FAQs) on our website

www.phonak.com/dect.

Volume is too loud

Boost mode is on

S Ringtones are too loud

No sound from handset

Headset plugged in

S Volume too low

Phone does not ring

Ringtones are switched o

S Ringtones are too quiet

Name not found in contact list

There are 2 contact lists

Caller’s number not shown

Service not supported by

network operator

Get provider to activate

voice box service

Program the number

S Press Boost key again

S Set the volume

S Unplug headset

S Increase volume

S Switch on ringtones or

S Increase volume

S Select correct contact list

S Ask your network operator

if it supports CLIP

5.12

5.4

5.5

5.4

6.2

5.8

6.12

8. Troubleshooting

Most probable cause Remedy

Most probable cause

Remedy

Protect the device connectors, plugs, charging slot

and power supply from dirt and debris.

Never immerse the devices in water! Protect them

from excessive moisture. Never use these devices in

the shower, bath, or swimming area, as the device

contains sensitive electronic parts.

Protect the devices from heat (never leave them near

a window). Never use a microwave or other heating

equipment to dry the devices.

Do not drop these devices! Dropping onto a hard

surface can damage them.

Clean devices using a damp cloth. Never use

household cleaning products (washing powder, soap,

etc.) or alcohol to clean them.

Special medical or dental examination including

radiation described below, may adversely aect the

correct functioning of your device. Remove and

keep it outside the examination room / area before

undergoing:

S Medical or dental examination with X-ray

(also CT scan).

S Medical examination with MRI/NMRI scans,

generating magnetic elds.

When operating the system near computer

equipment, larger electronic installations, strong

electromagnetic elds, or metallic structures,

the operating range may signicantly be reduced. It

may be necessary to be at least 60 cm (24”) away

from the interfering device to ensure proper operation.

If the hearing aids do not respond to the phone

because of an unusual eld disturbance, move away

from the disturbing eld.

9. Information on product safety

10. Service warranty

10.3 Warranty limitation

This warranty does not cover damage from improper

handling or care, exposure to chemicals, immersion in

water or undue stress. Damage caused by third parties

or non-authorized service centers renders the warranty

null and void. This warranty does not include any services

performed by a hearing care professional in their oce.

Serial number:

Date of purchase:

Authorized hearing

care professional

(stamp / signature):

10.1 Local warranty

Please ask the hearing care professional, where you

purchased your Phonak DECT CP1, about the terms of the

local warranty.

10.2 International warranty

Phonak oers a one-year limited international warranty,

valid starting from the date of purchase. This limited

warranty covers manufacturing and material defects. The

warranty only comes into force if proof of purchase is

shown.

The international warranty does not aect any legal

rights that you might have under applicable national

legislation governing sale of consumer goods.

11. Compliance information

2. A plug and jack used to connect this equipment to the

premises’ wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements

adopted by the ACTA. A compliant telephone cord

and modular plug is provided with this product. It is

designed to be connected to a compatible modular

jack that is also compliant. See installation instructions

for details.

3. If this equipment Phonak DECT CP1 causes harm to

the telephone network, the telephone company will

notify you in advance that temporary discontinuance

of service may be required. But if advance notice

isn’t practical, the telephone company will notify the

customer as soon as possible. Also, you will be advised

of your right to le a complaint with the FCC if you

believe it is necessary.

4. The telephone company may make changes in its

facilities, equipment, operations or procedures that

could aect the operation of the equipment. If

this happens, the telephone company will provide

advance notice in order for you to make necessary

modications to maintain uninterrupted service.

Europe:

Declaration of Conformity

Hereby Phonak AG declares that this Phonak product

is in compliance with the essential requirements of the

Radio and Telecommunications Terminal Equipment

Directive 1999/5/EC. The full text of the Declaration of

Conformity can be obtained from the manufacturer

or the local Phonak representative whose address can be

taken from the list on http://www.phonak.com (Phonak

worldwide locations).

US and Canada:

1. This equipment complies with Part 68 of the FCC

rules and the requirements adopted by the ACTA. On

the bottom of this equipment is a label that contains,

among other information, a product identier in the

format US:KWCTE00BX8170. If requested, this number

must be provided to the telephone company.

11. Compliance information

8. If your home has specially wired alarm equipment

connected to the telephone line, ensure the

installation of this 1.9 GHz DECT Product for PSTN

does not disable your alarm equipment. If you have

questions about what will disable alarm equipment,

consult your network operator or a qualied installer.

9. If the telephone company requests information on

what equipment is connected to their lines, inform

them of:

a) The ringer equivalence number [00]

b) The USOC jack required [RJ11C]

c) Facility Interface Codes (“FIC”) [02LS2]

d) Service Order Codes (“SOC”) [9.0Y]

e) The FCC Registration Number [KWCTE00BX8170]

5. If trouble is experienced with this equipment Phonak

DECT CP1, for repair or warranty information, Service

can be facilitated through our oce at:

Phonak Inc.

4520 Weaver Parkway

Warrenville, IL 60555

Tel: 800-777-7333

Fax: 630-393-7400

If the equipment is causing harm to the telephone

network, the telephone company may request that

you disconnect the equipment until the problem is

resolved.

6. Do not alternate or repair any parts of device except

specied. For repair procedures, follow the instructions

outlined under the limited warranty.

7. Connection to party line service is subject to state

taris. Contact the state public utility commission,

public service commission or corporation commission

for information.

11. Compliance information

FCC Caution:

Changes or modications made to this device not

expressly approved by Phonak may void the FCC

authorization to operate this device.

This device complies with Part 15 of the FCC Rules and

with RSS-210 of Industry Canada. Operation is subject

to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received,

including interference that may cause undesired

operation.

IMPORTANT NOTE:

FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure

limits set forth for an uncontrolled environment. This

equipment should be installed and operated with a

minimum distance of 20 cm between the base and your

body.

This transmitter must not be co-located or operating in

conjunction with any other antenna or transmitter.

10. The REN is used to determine the number of devices

that may be connected to a telephone line. Excessive

RENs on a telephone line may result in the devices

not ringing in response to an incoming call. In most

but not all areas, the sum of RENs should not exceed

ve (5.0). To be certain of the number of devices

that may be connected to a line, as determined by the

total RENs, contact the local network provider. The

REN for this product is part of the product identier

that has the format US:AAAEQ##TXXXX. The digits

represented by ## are the REN without a decimal

point. For this product the FCC Registration number

is [US: KWCTE00BX8170] indicates the REN would

be 00.

11. This product is hearing aid compatible.

11. Compliance information

Specic Absorption Rate (SAR) information

SAR tests are conducted using standard operating

positions accepted by the FCC with the phone

transmitting at its highest certied power level in all

tested frequency bands, although the SAR is determined

at the highest certied power level, the actual SAR

level of the phone while operating can be well below the

maximum value, in general, the closer you are to a

wireless base station antenna, the lower the power

output.

Before a new model phone is available for sale to the

public, it must be tested and certied to the FCC that it

does not exceed the exposure limit established by the

FCC, Tests for each phone are performed in positions

and locations (e.g. at the ear and worn on the body) as

required by the FCC.

For body worn operation, this handset has also been

tested and meets the FCC RF exposure guideline. Use of

other accessories may not ensure compliance with FCC

RF exposure guidelines.

Note:

This device has been tested and found to comply

with the limits for a Class B digital device, pursuant

to Part 15 of the FCC Rules.

These limits are designed to provide reasonable

protection against harmful interference in a residential

installation. This device generates, uses and can

radiate radio frequency energy and, if not installed

and used in accordance with the instructions, may

cause harmful interference to radio communications.

However, there is no guarantee that interference will

not occur in a particular installation. If this device

does cause harmful interference to radio or television

reception, which can be determined by turning the

equipment o and on, the user is encouraged to try to

correct the interference by one or more of the following

measures:

S Reorient or relocate the receiving antenna.

S Increase the separation between the device and

receiver.

S Connect the device into an outlet on a circuit

dierent from that to which the receiver is connected.

S Consult the dealer or an experienced radio / TV

technician for help.

11. Compliance information

Under Industry Canada regulations, this radio transmitter

may only operate using an antenna of a type and

maximum (or lesser) gain approved for the transmitter by

Industry Canada. To reduce potential radio interference

to other users, the antenna type and its gain should be so

chosen that the equivalent isotropically radiated power

(e.i.r.p.) is not more than that necessary for successful

communication.

Non-compliance with the above restrictions may result

in violation of RF exposure guidelines.

Privacy of communications may not be ensured when

using this telephone!

IC Warning

CS03:

This product meets the applicable Industry Canada

technical specications.

RSS (Category I Equipment):

This device complies with Industry Canada license-exempt

RSS standard(s). Operation is subject to the following

two conditions:

1) this device may not cause interference, and

2) this device must accept any interference, including

interference that may cause undesired operation of

the device.

12. Information and explanation of

symbols

The CE symbol is a conrmation by

Phonak AG that this Phonak product

meets the requirements of the

R&TTE Directive 1999/5/EC on Radio

and Telecommunication Terminal

Equipment.

This symbol indicates that it is

important for the user to read and

take into account the relevant

information in these user guides.

This symbol indicates that it is

important for the user to pay

attention to the relevant warning

notices in these user guides.

Important information for handling

and product safety.

The product is designed such that

it functions without problems

or restrictions if used as intended,

unless otherwise noted in these

user guides.

Operating

conditions

Temperature: –20° to +60° Celsius

(–4° to +140° Fahrenheit).

Humidity transportation: Up to 90%

(non condensing).

Humidity storage: 0% to 70%, if not

in use.

Atmospheric pressure: 200 hPA to

1500 hPa.

Transport

and storage

conditions

The symbol with the crossed-out

garbage bin is to make you aware that

this device may not be thrown away

as normal household waste. Please

dispose of old or unused devices,

at waste disposal sites intended for

electronic waste, or give it to your

hearing care professional for

disposal. Proper disposal protects

the environment and health.

12. Information and explanation of symbols