HANDBOOK FOR THE FAMILIES AND FRIENDS OF NEW YORK

HANDBOOK FOR THE FAMILIES AND FRIENDS

OF NEW YORK STATE DOCCS INMATES

December, 2019

ANDREW CUOMO ANTHONY J. ANNUCCI

Governor Acting Commissioner

TABLE OF CONTENTS

DESCRIPTION

PAGE

Acknowledgement and Introduction

Understanding New York State Department of Corrections & Community

Supervision

Locating an Inmate

Sending Mail to an Inmate

Emailing an Inmate

7-8

Packages

8-9

Telephone Calls

9-10

Visitation

10-11

Visiting Guidelines

12-19

Visiting Misconduct/Violations

Rules Specific to the Visiting Room

Visitor Checklist

Transportation

Emergencies

Grave Illness/Death of a Family Member

Inmate Monies/Inmate Accounts/Release Debit Cards

Inmate Commissary

Inmate Misconduct

Inmate Complaints/Grievances

General Information About Programs and Services

24-28

Medical/Dental/Mental Health Services

27-28

Transfers

Returning to the Community – Community Supervision

Frequently Asked Questions

Handbook Evaluation

Appendix A – Addresses and Phone Numbers of Facilities in New York State

35-43

Appendix B – Mileage Chart

44-46

Appendix C – Allowable Items

47-58

Appendix D – Programs Serving Families of Adult Inmates

59-63

Appendix E – Costs Associated with Inmate Tablet Program

64-67

Conclusion

ACKNOWLEDGEMENT

This handbook was revised with the help of many of the divisions within the Department of Corrections

and Community Supervision. The handbook was translated in its entirety, into the Spanish language

to supplement the Department's English website component by the Division of Hispanic and Cultural

Services.

INTRODUCTION

Incarceration is not a sanction that is served solely by inmates. Incarceration affects families, friends

and communities throughout this State and Nation. The term incarceration is reflected negatively given

its cause (crimes and victims), its portrayal in the media, and how it has been used in the past. An

inmate’s ability to rehabilitate, better themselves and to achieve goals can be overshadowed by

society’s misguided understanding of incarceration. The New York State Department of Corrections

and Community Supervision is committed to ensuring that its mission is achieved; “To improve public

safety by providing a continuity of appropriate treatment services in safe and secure facilities where all

inmates' needs are addressed and they are prepared for release, followed by supportive services for

all parolees under community supervision to facilitate a successful completion of their sentence.”

Having a family member, loved one or friend incarcerated in state prison may present challenges and

stresses to maintain one’s relationship with that person. Though their incarceration may impact their

ability to be present in your daily activities, the New York State Department of Corrections and

Community Supervision offers several programs for inmates to have access to their loved ones.

This handbook has been designed to help you to understand more about the New York State

Department of Corrections and Community Supervision, and the services and programs that it offers

inmates and their families. Hopefully, this will guide you and offer you information to aid you in your

ongoing support of your incarcerated loved one.

UNDERSTANDING NEW YORK STATE DEPARTMENT OF CORRECTIONS

AND COMMUNITY SUPERVISION

The New York State Department of Corrections and Community Supervision (DOCCS) is headed by

the Commissioner. The Commissioner has final responsibility for the overall management and

operation of the New York State Department of Corrections and Community Supervision to ensure the

care, custody, and respectful treatment of individuals sentenced to state prison, as well as those

inmates who are under community supervision.

The agency employs approximately 30,000 employees and houses approximately 43,500 inmates in

52 correctional facilities.

Community Supervision is responsible for the supervision and reintegration of inmates released from

prison by action of the New York State Board of Parole, by conditional release, release to a period of

post-release supervision or those sentenced to direct parole supervision. There are currently

approximately 36,500 parolees under Community Supervision.

The Department is not responsible for inmates housed in city or county correctional facilities or local

police lock-ups. For information about local facilities, please contact the specific city or county facility.

Every correctional facility has an administration. These are people who manage the correctional facility.

Each facility has a Superintendent, and most facilities have Deputy Superintendents for Security,

Programs, and Administration. Security staff consists of Captains, Lieutenants, Sergeants, and

Correction Officers. There is also a myriad of Program and Administrative staff from the civilian ranks

including Offender Rehabilitation Coordinators, Supervising Offender Rehabilitation Coordinators,

Grievance Supervisor, Teachers, Education Supervisors, Recreation Program Leaders, Chaplains,

Institution Stewards, Nurses, Principal Account Clerks, Maintenance Supervisors, Plant Utilities

Engineers, Food Services Administrators and Stores Clerks, and other support staff.

Generally, staff can be reached during week days, however, many Chaplains are available in the

evenings and on weekends. Watch Commanders work on weekends, evenings and on holidays, and

are the security personnel in charge of the prison during those periods.

Often, Chaplains and Offender Rehabilitation Coordinators are the primary contacts with family

members. Chaplains and Family Services staff can be contacted in reference to family matters at

DOCCS Central Office, Albany, during normal business hours.

LOCATING AN INMATE

A Department Identification Number (DIN) is assigned to each inmate admitted to the New York State

Department of Corrections and Community Supervision (DOCCS). It is an internal number used as an

identifier for the inmate while he/she is in the custody of the Department. This number can be used to

locate your loved one, and you need to know this number. If you do not know this number, you may

find it by using our online Inmate Lookup service. You will need to know the inmate’s complete name

and birth date for a successful search. The website (www.doccs.ny.gov) will show you the name of the

facility where the inmate currently is assigned. It is recommended that just prior to visiting the inmate;

you should try to find their location by utilizing this website or by contacting the facility directly.

Unscheduled transfers, although infrequent, could result in you traveling a long distance only to find

that he/she is no longer at that facility. PLEASE NOTE: Inmates with Youthful Inmate status are not

listed on the Department’s website.

Inmates, including youthful inmates, can also be located by calling the DOCCS Central Office at (518)

457-5000 during normal business hours. If an inmate is in the process of being transferred, his or her

location will not be available until he or she arrives at the next destination. That information takes a few

days to be updated in our system. It is the inmates’ responsibility to notify you of their new location.

Telephone calls upon transfer or return to a facility: Within 24 hours of arrival at a new facility an inmate

will be permitted one collect telephone call to his/her family. If security precautions prevent the inmate

from placing this call, a staff person designated by the Superintendent, usually from the Guidance and

Counseling Unit, shall make the call to a person of the inmates’ choice. This procedure does not apply

to an inmate in “transit status” or temporarily housed at a transit facility overnight or for a weekend

during transfer. It does apply to inmates in transit units in Auburn and Sing Sing Correctional Facilities.

Inmates who are “out to court” or in a hospital for a period of 5 days or more will be allowed to make a

collect telephone call within 24 hours of returning to the correctional facility. Collect calls from an outside

hospital, other than a secure ward, may be made only with the approval of the Superintendent or

designee.

Inmates who violate their parole, and are returned to prison, will be allowed to make one collect

telephone call to a person of his/her choice within 24 hours of their arrival.

SENDING MAIL TO AN INMATE

Correspondence is allowed and encouraged. The sending and receiving of mail by inmates will be

restricted only to the extent necessary to prevent a threat to the safety and security of the facility, or

the safety or well-being of any person, and to prevent unsolicited and unwanted mail. PLEASE NOTE:

No inmate may correspond with any person who is on his/her negative correspondence list. No inmate

may correspond with any person who is listed on a court Order of Protection which prohibits such

correspondence.

People sending mail into the correctional facility are personally responsible for the contents of their

mail. Inmates and all correspondents are advised that sending obscene, threatening, or fraudulent

materials through the mail may be a crime under state and federal laws. The Department will urge

prosecution whenever such mail is brought to its attention. Unauthorized items shall either be returned

to the sender at the expense of the inmate, or otherwise disposed of. Such will be the choice of the

inmate and accomplished at the inmate’s expense. PLEASE NOTE: Dangerous contraband will not be

returned.

All mail sent to the inmate must be clearly marked with the inmate’s name, DIN and return address in

the left top corner of the envelope. Envelopes may include your personal letters and photographs. Do

NOT send nude photographs or Polaroid photos. Do NOT send postage stamps or letters from other

people, except children. A limit of 5 pages of printed or photocopied materials (an individual newspaper

clipping will be considered one page) may be received within a piece of regular correspondence. (Note

the following exception in the next paragraph). In order to facilitate media review, pages or clippings

must not be taped, glued, or pasted together or to other papers.

Not to exceed once every four months, an inmate may make a written request to the Superintendent to

receive in excess of 5 pages of printed or photocopied legal papers specifically related to his or her

current legal matter (e.g., legal brief or trial transcript relating to the inmate’s active case) within a piece

of regular correspondence. If approved, the piece of correspondence must be received within 30 days

thereafter.

All incoming mail will be opened and inspected for printed or photocopied materials, or contraband.

Checks, money orders and cash will not be accepted via packages and mail at DOCCS facilities.

Please note that printed or photocopied materials may delay the offender receiving the letter due to

Media Review procedures. Again, postage stamps are not allowed.

All mail that you receive from an inmate should be well marked with the inmate’s DIN and correctional

facility address and other clear indications that the letter is from a correctional facility.

EMAILING AN INMATE

The Department is pleased to announce the “Inmate Tablet Program” (Directive #4425) has been

implemented this year. DOCCS is working with a secure vendor to provide each inmate with access

to a tablet that contain educational materials. On these tablets, inmates also now have the opportunity

to purchase music, videos, e-books and through this secure network, a messaging system to

communicate with family and friends, as approved by the Department. These tablets do NOT have

access to the internet.

Inmates may only send and receive secure messaging to and from community members who have

established an account with the kiosk service provider and have registered that inmate to their account.

Inmates and community members using secure messaging must adhere to all applicable provisions as

outlined in Directive #4422, “Inmate Correspondence Program,” regarding mail, contraband and inmate

communication.

The Department will NOT print incoming emails or attachments for inmates.

All incoming and outgoing messages are subject to content screening by authorized staff. Secure

messages and associated attachments that violate policy will be rejected. Inmates will receive a

rejection notice in their in-box. Stamps will NOT be refunded for rejected messages. If an inmate is

found to have authored a message in violation of Department policy, he/she may be issued a

misbehavior report. The Superintendent may terminate or suspend secure messaging privileges for

any community member, if the Superintendent has reasonable cause to believe that such action is

necessary to maintain the safety, security and good order of the facility. The Department is not

responsible for any funds lost as a result of the suspension of accounts for actions found in violation of

Department policy as outlined in section V of Directive #4425. Should your messaging privilege be

terminated or suspended, you will receive a notice in writing, which you will have 60 days to appeal.

You will be provided with a written decision within 45 days of the receipt of the appeal. Appeals should

be sent directly to the following address:

Deputy Commissioner and Counsel

New York State Department of Corrections and Community Supervision

The Harriman State Office Campus

1220 Washington Ave

Albany, NY 12226-2050

Community members who have established and account with the kiosk service provider may also send

videograms. Videograms may be sent at a higher rate (rates are available in Appendix E- Cost and

Fees Associated with Inmate Tablet Program) and are subject to the same review and provisions as

outlined above. Community members may send videograms to the inmate, however the inmate cannot

send them in return. It is your responsibility to ensure the content of your videogram meets DOCCS

policy provisions.

Secure messaging stamps are purchased at the kiosk using funds in the inmate’s Kiosk Media

Account. Community members may purchase secure messaging stamps for inmates through the kiosk

service provider and will be available to the inmate for use in the inmate’s Kiosk Media Account.

JPay is the independent vendor currently providing the secure network. Please contact them directly at

1-800-574-5729 or WWW.JPAY.COM in order to establish your account and/or make purchases in

regard to the Tablet Program.

PACKAGES

This booklet was put together as a broad guideline. Each facility is different. For specific information,

contact the facility in question. Generally, inmates may receive a package through the mail or at a visit

from anyone who is not on a negative correspondence or negative vendor list. A package which does

not have a return address will not be delivered to the inmate. For a complete understanding of

packages, refer to Directive # 4911, Packages & Articles Sent or Brought to Facilities on the

Department’s website www.doccs.ny.gov.

At most correctional facilities, inmates are allowed two food packages per month, and the combined

weight cannot exceed 35 pounds (see exceptions for TV facilities). Food packages received from both

visitors, and through the mail, shall be included in the two-packages limit. Food items must be

commercially or hermetically sealed and contain no alcohol. For exceptions, please review the list of

allowable items (Appendix C).

Additional packages containing non-food items such as clothing, tobacco, etc. may be received by an

inmate and shall not be counted against the food package limit. Be advised, there are limits on the

amount of personal property an inmate may accumulate based on physical and/or programmatic

considerations. There are also restrictions on color of clothing, please review list of allowable items

(Appendix C).

Exceptions to the above package rules exist for inmates in Special Housing Units (SHU), inmates on

“loss of package” sanctions, “reception”, or “in-transit” status, Shock, Drug Treatment Centers, CASAT,

and Work Release Centers. For example, no packages may be received at any time by an inmate in

SHU except books, periodicals, and legal materials. For specific information about these special

populations, contact the facility in question.

Additionally, an inmate who is located in a “TV Facility” may only receive 2 food packages per calendar

year from family, friends, or other personal sources, as well as items ordered directly by the inmate

from approved vendors. These packages may only contain food items and may not exceed 20 pounds.

The following are classified as “TV Facilities”:

Attica Clinton Elmira

Five Points Great Meadow Shawangunk

Southport Cadre Wende Upstate Cadre

DIRECTIVE # 4911 – PACKAGE & ARTICLES SENT OR BROUGHT TO FACILITIES

LIST OF ALLOWABLE ITEMS (See Appendix C)

TELEPHONE CALLS

The Department’s “Call-Home” program allows inmates to make phone calls as a way to maintain

contact with family and friends. The inmate may only call you collect. This means you will have to pay

for the call.

An inmate is only permitted to call persons on their approved telephone list and may only have up to

15 telephone numbers on their approved list at any time. Phone numbers may only be added or deleted

at the request of the inmate. This is generally done on a quarterly basis when the inmate meets with

his or her assigned Offender Rehabilitation Coordinator. If, you do not wish to receive telephone calls

from an inmate, you need to notify the facility, in writing, and your name will be entered on the inmate’s

Negative Correspondence and Telephone List. The inmate will be immediately notified in writing that

you have been removed from his/her “Telephone List” and that disciplinary action may be taken if the

telephone is used in any manner to contact you. In addition, your telephone number will be removed

from the telephone system.

According to the type of facility, inmates are permitted to make phone calls every day, including

holidays, between the hours of 7:00 AM to 11:00 PM. A schedule for phone calls will be established.

Calls will automatically be terminated when the facility specific time limit has been reached, preceded

by a warning. No call shall exceed 30 minutes. When other inmates are waiting to place calls, a 10-

minute limit may be imposed.

PROHIBITED CALLS: The following rules are some of the restrictions you should be aware of regarding

calls made by inmates. Inmates are prohibited from placing telephone calls to the following (unless the

individual called is a member of the inmate's immediate family, e.g. spouse, child, parent, grandparent,

brother, sister, aunt, or uncle):

A. Present or former employees of the Department of Corrections and Community Supervision

and their families.

B. Present or former employees of Federal, State, and local criminal justice agencies,

including, but not limited to, police agencies, district attorneys, Federal and local

correctional agencies, Probation departments and the families of such employees.

C. Jurors involved in the conviction of the inmate, and their families.

D. Judges involved in the conviction or indictment of the inmate, and their families.

E. Crime partners who are not incarcerated.

No inmate may place a telephone call to the residence of a victim of the crime(s) for which he/she has

been convicted, or is presently under indictment, regardless of whether immediate family members

maintain the same residence, unless prior written authorization has been received from the

Superintendent.

No inmate may call the phone number of any person listed on a court Order of Protection which prohibits

telephone communication; unless the order specifically states that the inmate is not prohibited from

communication by phone with another person at that same phone number.

Inmates are prohibited from making telephone calls for the purpose of harassing or intimidating any

person. Staff and inmates are advised that such telephone calls may violate Federal and/or State laws.

Facility Superintendents shall report serious and/or continuing telephone calls of this nature to the

proper law enforcement authorities.

Inmate telephone calls and telephone conversations are restricted to the telephone number dialed or

otherwise placed by or for the inmate. Telephone call forwarding, third party phone calls, and calls to

1-800 numbers are prohibited. Inmates will be subject to disciplinary action should they violate these

rules.

PLEASE NOTE: All inmate telephone conversations are subject to electronic monitoring and/or

recording by Department personnel.

The New York State Department of Corrections and Community Supervision has entered into a new

agreement with Securus Technology, who will be providing the inmate telephone system at each state

operated facility at a reduced rate. Those wishing to accept calls from incarcerated individuals in NYS

Correctional Facilities are required to have an account with Securus. An account can be created by

visiting the website (www.securustech.net) or calling them at 1-800-844-6591. For further information

please see “NOTICE TO FRIENDS AND FAMILIES OF NEW YORK STATE INMATES” on the

Department’s website at www.doccs.ny.gov.

VISITATION

Visitation by family and friends is encouraged and can be a positive influence during an inmate’s time

in prison, as well as after the inmate’s release. Research has shown that an inmate who receives

regular visitation adjusts much better once he or she is released from prison when the privilege is used

to maintain a positive relationship.

➢ In addition to enhancing the safety of our correctional facilities, DOCCS wants to ensure that

visiting is family friendly and the visiting experience for inmates and their loved ones is positive.

➢ Visitors who violate visitor rules may be prosecuted and/or lose visiting privileges. Rules are

established to keep everyone safe and offer a positive experience.

Directions and Mileage

Correctional facilities are sometimes hard to find and may take longer to reach than you originally

anticipated. Please refer to the addresses of state correctional facilities (Appendix A). The DOCCS

website gives directions to correctional facilities from Albany, New York. Directions may also be

obtained through Map Quest on the internet or by calling the correctional facility.

Who Can Visit?

With little exception, anyone can visit an inmate, as long as it is during visiting hours, the visitor has

proper identification, and the inmate agrees to the visit. Visitors are required to sign a statement

indicating that they have been advised of and agree to abide by the rules and regulations regarding

visiting. Make sure you know how many visitors may visit at one time. Each facility is different.

Sometimes special arrangements for extra visitors can be made through the Superintendent’s Office,

with several weeks or a month’s notice. You can call the facility to find out about special arrangements.

Special Permission Visitors

The following individuals can only visit with special permission:

➢ A former inmate who was incarcerated at the facility where he/she requests to visit

➢ A formerly incarcerated person who has been released within the last 5 years

➢ A person who is currently under Parole or Probation supervision.

➢ A Department employee.

➢ An active volunteer for the Department.

➢ A current contract employee.

➢ A person with pending or past criminal proceedings may be denied pending approval by the

Superintendent.

If any of these conditions applies to you, permission must be sought by writing to the Superintendent.

Permission from the Superintendent must be granted before a visit can take place. A Superintendent

may deny visiting privileges to visitors with criminal histories if he or she feels that the visitor’s presence

could create a threat to the security and good order of the facility. Criteria to be considered shall include,

but not be limited to, the purpose of the proposed visit, the former institutional adjustment of the ex-

inmate, the nature of the pending criminal proceeding, and the time frame between release and the

proposed visit.

NOTE: In addition to the Superintendent’s approval, Probationers and Parolees also need written

approval from their Probation or Parole Officer.

Visiting Days and Times

BEFORE YOU VISIT, MAKE SURE YOU KNOW THE VISITING SCHEDULE.

BE THERE ON THE CORRECT DAY!!!

Except in cases of emergency and instances of termination, suspension, or revocation of visiting

privileges, the number, length and frequency of visits by each visitor will be limited only as necessary

to accommodate all visitors who arrive during the scheduled visiting time.

Visiting days and times are different for each facility. For your reference, this information is included in

Appendix A of this handbook. They are influenced by the security level and population concerns of the

facility. Some facilities only allow visits on certain days of the week. Examples include visits by last

name (A-L) (M-Z), or by the inmate’s DIN. As a rule, maximum security facilities allow visiting on a daily

basis. Medium and minimum-security facilities allow visiting on weekends and holidays. Work Release

facilities allow visiting for inmates in restriction units only. Shock Incarceration inmates allow visiting

every other weekend.

PLEASE NOTE: Inmates designated as SHU status (Special Housing Unit) are limited to one visit per

week, excluding legal visits that have been approved. Contact the facility for the specific visiting

schedule. Loss of visitation privileges may be imposed as a sanction for certain misbehaviors, please

contact the facility prior to you intended visit.

Visiting hours vary by facility, and some facilities include evening hours. At times, such as holidays,

visiting rooms can become very crowded, and on rare occasions, visitors may be asked to end their

visit early to accommodate other visitors waiting to participate. As policies may vary from facility to

facility, inquire from the facility specific information regarding their visitation overcrowding procedure.

It is recommended that visitors learn as much as possible about the facility they are going to visit.

Contact should be made with the facility prior to your initial visit to determine its visiting policy.

Visitor Processing Areas and Visiting Rooms

Visitor processing is slightly different at every correctional facility. Some facilities have a Visitor

Hospitality Center where you can wait, change clothes and relax until you are called for your visit.

Visiting rooms vary. Some visiting rooms are like high school cafeterias with chairs, tables, and vending

machines. Other visiting rooms have a counter that wraps around the room where inmates sit on one

side and visitors on the other side. The inmate will sit facing the Correction Officer’s desk. Often there

are vending machines in the room or in a nearby room. There are restrooms in the area as well. It is

always a good idea to bring change for the vending machines. Generally, once you are in the visiting

room, you cannot leave without terminating your visit.

Depending on the correctional facility, activities for children vary. Most facilities have a specialized area

where children can watch videos and play games. Normally, you cannot take toys or stuffed animals

into the visiting room.

AN INMATE HAS A RIGHT TO REFUSE A VISIT. SHOULD THIS OCCUR, YOU WILL BE

NOTIFIED BY THE OFFICER IN CHARGE OF THE VISITING ROOM.

VISITING GUIDELINES

The Superintendent may deny, limit, suspend, or revoke the visitation privileges of any inmate or visitor

if the Superintendent has reasonable cause to believe that such action is necessary to maintain the

safety, security, and good order of the facility.

Identification

Visitors are required to furnish proof of identification, which includes the following: All adult visitors will

be required to present photo identification when being processed to visit an inmate in DOCCS.

Acceptable forms of photo identification must be valid, and current (not expired) and may include:

➢ A driver’s license with photo

➢ A Department of Motor Vehicles non-driver photo identification

➢ Government issued photo identification

➢ Armed Services I.D. with photo

➢ Employment identification with a photo

To ensure faster processing, it is recommended that you use the same identification at every

visit, regardless of who you are visiting and where. Your photograph will also be taken for the visitor

identification system. For minor children only, birth or baptismal certificates may be used for

identification purposes. Lawyers and other persons entering for official visits can use:

➢ Government issued employee photo identification.

➢ A court issued employee picture identification or a Unified Court System attorney secure

pass identification card.

Visitors Under 18 Years of Age

➢ All minors must be escorted by an adult who is approved to visit or an adult in an official capacity

with proper identification and the approval of the Superintendent or his/her designee. The adult

escort will be responsible for the behavior and conduct of the minor while on facility property, as

well as identification of the minor.

➢ Children of inmates will be allowed to visit without written permission. The inmate’s name should

appear on the child’s birth certificate as verification of relationship. No visit will be permitted if a

court order prohibiting such visit is on file with the facility.

➢ Children of inmates who are 16 years of age and older will be admitted without adult escort.

➢ Unmarried minors under 18 years of age must have written permission from their parent or

guardian to visit an inmate, if they are not accompanied by their parent or guardian. Written

permission may be mailed to the facility in advance or presented by the accompanying adult at

the time of the visit.

➢ Married persons under 18 years of age who are related to an inmate do not need the permission

of a parent, guardian, or an adult escort in order to visit an inmate. However, proof of age and

marriage will be required.

Small Children

If you arrive with a small child, you will be allowed to take a diaper bag, three (3) diapers, and plastic

baby bottles into the visiting room. (Milk is not always available at the facility. It is a good idea to bring

your own). All articles must be searched beforehand. A suitable area within the perimeter of the visiting

room is provided for the changing of diapers.

Contraband

The introduction of contraband to the facility is ABSOLUTELY PROHIBITED. Do not bring weapons,

drugs, alcohol, cell phones, memory cards and other posted items into the correctional facility.

Contraband is defined as:

➢ Anything in possession that would constitute an offense under the law applicable to the public.

➢ Anything which could be used to cause death or serious physical injury, including, but not limited

to, a hand gun, shoulder gun, cartridge, knife, explosive, or dangerous drug (including

marijuana).

➢ Anything that is introduced into a correctional facility with the intent to transfer to an inmate

without the permission of the Superintendent or designee.

➢ Anything that is not specifically authorized to be possessed by an inmate in a state correctional

facility according to the rules of the Department or local rules of the facility. (Cell phones, alcohol

and money are among the items inmates are not permitted to possess).

If you are caught with weapons, drugs, passing drugs, or if there is reasonable suspicion that you are

involved with drugs, your visits can be suspended forever, and criminal charges can be filed against

you. If this happens, your loved one may have outside criminal charges pressed against them which

could lead to a new sentence and more prison time. In a correctional facility, promoting prison

contraband is a felony offense. Such a situation could result in your being arrested in a town far from

home, your children (if they are with you) being taken by Child Protective Services, prison time, and

other serious disruptions to your life.

Searches

All persons entering a correctional facility are subject to search, as a condition of entry. Visitors who

refuse to comply with search procedures will not be permitted entry into the correctional facility.

Substance Detection/Canine Presence

Visitors being processed into correctional facilities are entering a secure area. People, vehicles and

property are subject to search. DOCCS’ canines are used for this purpose. Therefore, in addition to

the regular security screening upon entry to the facility, a canine may be used as an additional

screening tool for you and your property/vehicle.

Metal Detector

You will have to pass through a metal detector. Clothing containing metal (e.g. decorative buckles,

buttons or studs) or wire, including, but not limited to underwire bras, may cause the metal detector to

alert and require further processing. If you wear clothing containing metal, you may have to go through

a limited visual search, personal item search, or strip search before entry into the facility will be

permitted. If you choose not to go through the additional search, your visit will be denied. Your decision

to decline to be searched will not affect future visits. Special processing arrangements can be made

for visitors who are the recipient of a pacemaker or defibrillator and wish not to walk through the metal

detector.

Limited Visual/Personal Item

If a metal detector alerts and the visitor cannot reveal or remove the detected object due to its personal

nature, staff may pursue several search options. If you do not want to be searched, you will be allowed

to leave. Deciding to leave instead of being searched will not negatively impact your ability to visit in

the future.

Limited Visual Search

A limited visual search is a search done in a private area where an officer or staff member of the same

gender will visually inspect the area in question. The visitor will lift any clothing or under garments

necessary, to show the staff that no contraband is hidden on the visitor’s person in the area in question.

If a staff member of the same gender is not available, a personal item search is used instead.

Personal Item Search

A search of personal items may be conducted as an alternative to a limited visual search or when a

staff member of the same gender is not available. The visitor is allowed to enter a private area or room

to remove items of a personal nature including braces, underwire bras, etc., and given a paper bag in

which to place the personal items. The visitor is also allowed to wear a large white shirt as an outer

covering during reprocessing procedures. The visitor will be reprocessed via a hand scanner or walk-

through metal detector. The bag and its contents shall be discreetly inspected for contraband.

Strip Search

If a visitor to a correctional facility has complied with all of the search processes and a supervisor

determines that further processing is warranted, the Superintendent or the officer of the day may

authorize a consensual strip search after reviewing the matter.

➢ The Superintendent must have reasonable cause to believe that contraband is concealed upon

the person, based upon specific and explainable facts and inferences reasonably drawn from

those facts.

➢ The visitor has the option to submit to the requested search procedure or to refuse.

➢ If a visitor refuses to submit to a strip search the visit will be denied.

➢ Refusing to submit to a strip search is not proof of guilt and future visits cannot be denied

because you refused a strip search.

If you submit to a strip search, a security supervisor must obtain your written consent on Form #2061

– Notice of Consent to Search. In the case of a minor child, the consent must be given by a parent,

guardian, or a person in an official capacity regarding the minor. Strip searches shall be conducted in

locations heated to a level of human comfort for disrobed persons.

Strip searches shall be conducted by an officer of the same gender as you. In unusual circumstances,

you may be told that your child has to be strip-searched. In this case, the parent, guardian, or person

in an official capacity who has escorted the minor to the facility shall be requested to be present, and,

at the discretion of the officer, may participate in the strip search. If at any time during the procedure

the minor objects to the strip search, the procedure shall be terminated immediately.

It may take time for the person to come to where you are to do the search. If you pass the search, you

will be allowed to visit. If you do not pass the search, your visit will be denied, future visits can be

denied, and the State Police may be called to arrest you if illegal contraband is found. There may be

other negative consequences.

Cellular phones, pagers, personal digital assistants, cameras, recording devices, two-way

radios, laptop computers, “smart” watches or other similar electronic devices are prohibited from

entering correctional facilities.

Religious Apparel

A visitor is not routinely required to remove religious headwear during search procedures. However, if

staff determines, following the use of the hand scanner, that removal of the headwear or any other item

of religious apparel is necessary, the item shall be removed in a private area in the presence of a

security or civilian staff member of the same gender. If there is no staff member of the same gender

on duty, and the visitor still refuses or cannot remove the item due to its religious significance in the

visitor processing area, the visit will be denied

Smoking

Smoking is not allowed inside the buildings of our correctional facilities. As such, tobacco products

(including matches) for personal use are not recommended to be brought by visitors. Contact should

be made with the facility prior to your initial visit to determine its visiting policy.

Prescribed Routine Medications

All medications must be declared and given to the processing officer. They shall be identified and stored

in a secure area. If the visitor needs the medication during the visiting period, it may be obtained as

directed by security staff.

Clothing/Hair/Jewelry

Visitors should wear clothing that enhances a family atmosphere. Please wear: complete attire with

appropriate undergarments; comfortable footwear (bare feet are not allowed) and weather appropriate

attire when necessary. Inappropriate clothing will result in you being denied entry into the facility. Make

sure you understand the dress code for visitors. It helps to have a change of clothes with you if you are

not sure.

Prohibited Dress

➢ See-through (sheer) clothing, bare midriffs or backs.

➢ Plunging necklines, short shorts or athletic shorts, low tops, backless tops or backless dresses.

➢ Shorts or skirts shorter than mid-thigh length are not allowed.

➢ Bathing suits.

➢ Attire displaying obscene/offensive, derogatory language or drawings; or promoting illegal

activity.

If in doubt, you should not wear a questionable item of clothing. Under no circumstances will a visitor

be allowed into the facility dressed inappropriately.

➢ Please be advised, if your bra makes the metal detector go off, you will have to take it off and/or

be searched by an officer. (See policy regarding searches).

➢ If you wear many hair pins and the metal detector goes off because of them, you will be told that

you must take them out of your hair in order to visit. It is easier to do your hair another way.

➢ Be aware that some head wraps may have to come off for you to pass through the metal detector

successfully.

➢ Many kinds of jewelry make the detector go off. It is easier to remove anything questionable,

carry it with you in the processing area, then put it back on later.

➢ Zippers, metal studs, and decorations can make the detector go off. If this happens, you may be

asked to go into the bathroom, take off the clothing, put on an alternative article of clothing

provided by the Department and kept there for those purposes, and go through the detector

again until you make it through successfully. It is best to wear simple clothing until you become

accustomed to the procedures at the correctional facility.

Sobriety

Visitors who appear to be intoxicated or under the influence of drugs will not be admitted inside a

correctional facility.

Monies

Checks, money orders and cash may be used to deposit money into inmate’s trust fund account during

a visit. It is best to keep your receipts for your records. Please see instructions at the facility for leaving

funds during visits.

Cross-Visiting

Cross visiting is the participation of two inmates in a visit with one or more visitors. Cross visiting is

permitted with the approval of the Superintendent, and, in cases of immediate family members, is to be

encouraged. Inmates wishing to cross visit must submit requests to their respective Offender

Rehabilitation Coordinator at least one month prior to the proposed visit.

➢ Only persons who are on both inmates’ visiting records may participate in cross visits.

➢ Cross visiting may be limited when necessary to accommodate all visitors.

➢ When a cross visit is taking place the two inmates may participate in a common photograph.

Objectionable Behavior

Objectionable behavior may result in termination of a visit. Such behavior may include, but is not limited

to the following: loud, abusive, or boisterous actions, disruptive or argumentative behavior,

unacceptable physical contact or conduct. While visiting, use good judgment and discretion in dress

and behavior so as not to offend others in the visiting room. You may be tempted to try to have more

physical contact than what is allowed. This can be upsetting to other visitors who have children with

them and can cause your relative or friend to be issued a misbehavior report, as well as your visiting

privileges suspended.

Families with Special Needs

➢ Accommodations: Procedures for acquiring reasonable accommodations are available at each

general confinement facility.

➢ Wheelchairs: For those visitors who require the use of a wheelchair, facilities have made

provisions which allow reasonable accessibility.

Special Events Visits

Each general confinement facility schedules “Special Events Programs” designed to celebrate cultural,

religious, and ethnic affiliations. Special Events Programs also recognize individual and group

achievements and strengthen community and family ties. Under most circumstances, an inmate’s guest

will only be allowed to participate if he or she has visited the inmate at least twice in a New York State

Department of Corrections and Community Supervision facility during the current incarceration. An

exception may be made for an inmate’s legal child, less than 18 years of age, who has not previously

visited, provided that the child is accompanied by an adult visitor who has met the previous visiting

requirement.

Tele-Visiting (Select Facilities)

The Tele-Visitation Program offers another opportunity for family contacts through video visiting for

those individuals who meet eligibility requirements and are approved by facility staff. This program

supplements face to face visits and builds and/or maintains family relationships between inmates and

their family members in selected communities across the State.

Other Visits

➢ Legal Visits: For inmates and their legal representatives.

➢ Outside Hospital Visits: For inmates in outside community hospitals.

➢ Facility Hospital Visits: For inmates

VISITING MISCONDUCT/VIOLATIONS

Visitor Suspensions

Visitor sanctions apply at all DOCCS correctional facilities and for all incarcerated inmates visited. If a

visit is terminated, visiting privileges may be suspended for up to one week until the Superintendent

makes a decision reinstating, limiting, suspending, or indefinitely suspending the visitor’s visiting

privileges.

Many categories of serious visitor misconduct now include as the maximum penalty imposition of an

“Indefinite Suspension” of visiting privileges. An indefinite suspension of visiting privileges has no

predetermined end date, but instead the visitor may request that the Superintendent of the facility

housing the inmate to be visited review the matter on an annual basis for possible restoration of visiting

privileges.

Inmate Suspensions

An inmate found guilty of misconduct before, during or after the visitation process, may have his or her

visiting privileges suspended. Certain types of misconduct, such as smuggling contraband, or sexual

misconduct will result in a loss of visits with all visitors.

An inmate found guilty of drug related charges under any circumstances, can lose visiting privileges

with all visitors for 6 months for a first offense or 1 year for a second or subsequent offense.

RULES SPECIFIC TO THE VISITING ROOM

➢ Posted Rules: All inmates and visitors shall follow posted rules and directions of the visiting room

officers.

➢ Allowable items: Allowable items may vary according to facility policy. No large bags or packages

will be allowed in the visiting room. Lockers are available in the front gate area for such items.

➢ Exchange: Visitors will not give anything to inmates, nor will inmates give anything to visitors,

unless it is examined and approved by the officer

➢ Kissing: A visitor and inmate may embrace and kiss at the beginning and end of any contact

visit. Brief kisses and embraces are also permitted during the contact visit. However, prolonged

kissing and what is commonly considered “necking” or “petting’ is not permitted.

➢ Hand Holding: A visitor and an inmate may hold hands if the hands are in plain view of others.

➢ Seating: The officer in charge of the visiting room will make the seating arrangements. Seating

arrangements will not be changed by the inmates or visitors.

➢ Food: Only food and beverages purchased in the vending machines will be allowed in the visiting

room, and only visitors are allowed to use the machines.

➢ Pictures: Pictures of you and your loved one may be made available according to facility policy.

➢ Visitor’s Complaint: Visitors who wish to express a complaint against a staff member should

request to see a security supervisor. Visitors who wish to lodge a complaint of unlawful

discriminatory treatment shall send a written description outlining the particulars of incident,

including date, time, place, name(s) of person(s) involved, if known, and/or other documentation

in support of the claim to:

Director, Office of Diversity Management

New York State Department of Correction and Community Supervision

The Harriman State Campus - Building #2

1220 Washington Avenue

Albany, NY 12226-2050

VISITOR CHECKLIST

✓ Confirm that the inmate has not been transferred and has visitation privileges.

✓ Bring valid photo Identification (ID).

✓ If you have made special arrangements with the facility, call before leaving to be sure that plans

for your visit have been made and are in place.

✓ Check clothing and jewelry for compliance with visiting regulations.

✓ If you are bringing a child and you are not the legal guardian or parent, you must have the

notarized statement from the child’s parent or legal guardian with you.

✓ Before leaving home, check your vehicle for contraband and/or hazardous items. This includes,

but is not limited to, implements of escape, drug paraphernalia, intoxicants, poisons, any items

that pose a danger to others, weapons, such as knives, scissors, or firearms, and any item used

to show a gang affiliation. Remove these items before entering the correctional facility grounds.

✓ Arrive on the designated day during proper visiting hours.

✓ Leave purses, wallets, and electronic devices in your car - either in the glove compartment, or

in the trunk. Be sure to lock your car!

✓ Do not leave any minor children waiting in the car or your visit will be ended.

✓ Remember to treat correctional staff with respect.

✓ Do not have any contraband on you when you enter the facility.

✓ Do not bring anything into the visiting room to give to the inmate. Inmates are not permitted to

take anything from the visiting area.

TRANSPORTATION

There are privately operated bus lines that provide transportation to many correctional facilities. Seats

must be reserved in advance. Transportation to facilities may vary according to facility location.

Information pertaining to each facility’s busing services may be obtained by calling the bus company or

obtaining this information via the internet. This information is provided solely as a convenience for

visitors. Neither the facility, nor the New York State Department of Corrections and Community

Supervision assumes any responsibility for the quality of the transportation services provided by

privately operated bus companies.

EMERGENCIES

If you are an immediate family member of the inmate, it is advised that you keep the inmate informed

of any change in your address and phone number.

GRAVE ILLNESS OR DEATH OF A FAMILY MEMBER

One of the unfortunate realities that may occur during your loved one’s incarceration may be the grave

illness or death of a family member. It is the family’s responsibility to notify the facility in the event of

grave illness or death of an inmate’s relative. All information related to the illness or death should be

provided as soon as possible. You should notify the Chaplain or Supervising Offender Rehabilitation

Coordinator if the event occurs during regular business hours. After hours, or on the weekend, contact

the facility and ask for the Watch Commander.

If a family member is gravely ill, you may want the inmate to have a final visit with their loved one. If a

family member passes away, you may want the inmate to attend the viewing or the funeral. The

approval for a Funeral or Death Bed Visit rests solely with the facility Superintendent. The only persons

with whom the inmate may visit for funeral or deathbed visits are: father, mother, legal guardian, or

former legal guardian, child, brother, half-brother, sister, half-sister, spouse, grandparent, grandchild,

ancestral uncle or ancestral aunt. All visitations of this type must be within New York State.

The relationship between the inmate and the deceased must be verified by Departmental records, and/

or by furnishing documents that clearly prove the relationship (i.e., birth certificates, obituary notice,

marriage certificates). These documents must be provided in a timely fashion for a favorable decision

to be considered.

Please remember that final approval for an inmate to attend the funeral or deathbed visit rests solely

with the facility Superintendent. PLEASE NOTE: Deathbed visits may only occur at recognized

healthcare facilities.

INMATE MONIES/INMATE ACCOUNTS

Inmates are not permitted to physically possess money while they are incarcerated. This includes paper

money and coins. To allow inmates to buy things they need or want; their money is held in their inmate

trust fund account. Jobs, assignments and gifts from family and friends are the usual sources for these

funds. The inmate can use the money in their account to buy items from the commissary or send money

home.

You need to know that often there are court surcharges, fees, or other encumbrances that inmates may

have that are unpaid. Monies coming in from the outside will be applied to those outstanding obligations.

Other than the inmate’s incentive wage, funds may not be available for commissary and other items

until these obligations are satisfied.

DOCCS utilizes a vendor to accept deposits from family and friends for inmate trust fund accounts.

Please see DOCCS Website for options to fund inmate trust accounts.

Inmates receive a monthly print-out of their account balances. Any questions that you may have

regarding the inmate’s account should be directed to the inmate. He/she has access to that information.

Facilities will not give information over the phone concerning the status of an inmate’s account.

RELEASE DEBIT CARDS

At the time of release DOCCS will issue a debit card to each inmate funded with the final balance of

their ICAS account and/or COGI funds. The debit card will be supported by a financial institution

contracted by JPay.

The following are exceptions when inmates will not receive debit cards upon release:

• Inmates under 18 years of age;

• Inmates released to a warrant/ICE warrant;

• Inmate releasing to/from psychiatric centers;

• Inmates that are Court ordered discharged.

INMATE COMMISSARY

The facility commissary is a store located inside the facility specifically for inmates. It may carry a wide

variety of items. This includes personal care items such as shampoo, soap, and toothpaste. An inmate

is entitled to a “commissary buy” every 2 weeks if they have available funds and they are not otherwise

restricted by disciplinary dispositions.

PLEASE NOTE: The facility provides personal hygiene items, such as toothpaste, toothbrush, and

soap, if the inmate is in need and makes a request.

INMATE MISCONDUCT

The Department has a disciplinary system in effect which inmates must always abide by certain rules

of conduct while in custody at all facilities. When inmates arrive at a reception facility, they are given a

handbook of appropriate standards of inmate behavior that provides the appropriate policy for inmate

rules, penalties and outline procedures. Inmates are strongly encouraged to become familiar with the

Standards of Inmate Behavior.

When a violation of a rule has occurred, the inmate will be issued a misbehavior report. These

misbehavior reports are classified into three categories:

➢ Tier 1

➢ Tier 2

➢ Tier 3

Once a misbehavior report is issued, the inmate will attend a disciplinary hearing for a Tier II or Tier III

offense. If the inmate is found guilty, he/she will receive a disposition appropriate to the Tier system.

The more severe instances of inmate misbehavior may result in the inmate being transferred to a more

restrictive living condition.

Tier II and III disciplinary “tickets” (misbehavior reports) cost $5, if an inmate is found guilty. This will

come out of the inmate’s account.

At the conclusion of the disciplinary process, if the inmate disagrees with the disposition or the process,

they have the right to appeal the decision.

INMATE COMPLAINTS/GRIEVANCES

Inmates can speak to any supervisor regarding the conduct of correctional staff, unlawful discrimination,

harassment, or unfair policy/procedures. There is also a formal grievance process which provides each

inmate an orderly, fair, simple, and expeditious manner, with an appeal method of resolving grievances.

GENERAL INFORMATION ABOUT PROGRAMS AND SERVICES

The Department offers an extensive array of programs and services which inmates may utilize to re-

direct their lives to becoming productive, law-abiding members of society. Programs include

educational and vocational training, substance abuse treatment, parenting skills, anger management,

health education, sex offender programming, religious services, and many more. Following is a general

listing of programs available.

Education Programs

The Division of Education oversees all academic, college, vocational, and recreation programs.

Education is also responsible for Language Access Services. The objective of education programs is

to provide inmates with the skills and credentials that will assist them to become productive members

of the community upon release.

➢ Academic Education is provided in all general confinement correctional facilities. The core

academic programs are: Adult Basic Education (ABE), High School Equivalency preparation

(Pre-HSE and HSE), English as a Second Language (ESL) /Bilingual, Cell Study, and Computer

Assisted Instruction. Inmates who are 21 years of age or younger may also receive Special

Education and Title 1 services. All inmates who enter the system without a verified high school

credential are determined to have an academic need and required to participate in school until

attainment of a high school equivalency diploma.

➢ College programs are offered at many facilities in partnership with colleges, funding sources and

the correctional facility. An inmate must have a verified high school credential to participate in a

college program. For a complete listing of college programs and locations, please refer to the

Department’s website (www.doccs.ny.gov). Inmates with a high school diploma or equivalency

may participate in post-secondary correspondence programs at any facility. The inmate and/or

family member are responsible for the cost of correspondence courses. Correspondence

courses must be from an accredited institution of higher education and approved by the

Education Supervisor at the facility.

➢ Vocational programs are offered in 28 different trade areas. These programs are available at

most general confinement facilities. Inmates who enter the system without a verified work history

or employment skills are identified as having a vocational need and required to participate in a

vocational program. All vocational programs are competency based. Inmates complete tasks

and modules that lead to the earning of job titles. All job titles represent real world jobs. To satisfy

the vocational need, an inmate must complete a cluster of job titles from the Employment

Readiness Title Chart.

➢ Vocational programs offer qualified inmates the opportunity to participate in Department of Labor

Apprenticeship Training Programs. Certain programs also offer Industry recognized

certifications such as NCCER (construction trades), IC3 (computer skills), Serve-Safe (food

handling).

➢ Recreational programs offer the inmates the opportunity to participate in a wide variety of

recreational activities, including organized sports, participation with community groups, fine arts,

in-house video programs and wellness programs.

➢ Inmate organizations are intended to provide structured and meaningful leisure time activities

that will assist the re-entry process by instilling teamwork, leadership skills, good sportsmanship

and wellness.

➢ Hispanic and Cultural Services ensure that all limited English proficient individuals have access

to all programs and services within the Department.

Guidance and Counseling Programs

The main purpose of counseling in the Department is to assist inmates in adjusting to facility life and to

establish a foundation for successful re-integration into the community upon release from custody.

Each inmate is assigned an Offender Rehabilitation Coordinator. The coordinator is responsible for

identifying the inmate’s needs, providing counseling and guidance services throughout the

incarceration, and securing appropriate services. Inmates meet with their coordinator within 5 business

days of arrival at their facility. The coordinator will seek information about family and emergency

contacts at that time.

Inmates are encouraged to communicate any facility and interpersonal concerns with their assigned

coordinator who is in the best position to assist them. The inmate’s assigned Offender Rehabilitation

Coordinator is generally the primary person with whom you will have contact.

The Division of Ministerial, Family and Volunteer Services

➢ Ministerial Services: The facility has Chaplains who work closely with the inmate population and

provide religious counseling. There are weekly services in most facilities for the major faith

groups and there are a variety of other religious activities as well. Ministerial Services is also

responsible for meeting the religious needs of inmates who ascribe to less well-known religious

faiths. If you would like to speak with a Chaplain during a visit, please notify the Visiting Room

Officer or call in advance to schedule an appointment.

➢ Family Services: seeks to enrich and strengthen family relationships in anticipation of the

inmate’s eventual return to the community and his/her family reintegration. The Family Reunion

Program provides approved inmates and their families the opportunity to meet in a limited

supervised setting for a designated time in a private home-like setting.

➢ Volunteer Services: promotes the involvement of responsible community persons in the

continuum of services and programs made available to the incarcerated inmate and his/her

family.

Transitional Services

The Department operates a Transitional Services Program to assist inmates in achieving a successful

transition to the community. Participation in the Transitional Services Program is mandatory for all

inmates.

Transitional Services program components include:

➢ Phase 1-Introductory Phase - is designed to assist inmates to begin planning for their transition

to the community.

➢ Phase II-Thinking for a Change/Moving On - Thinking for a Change is for male inmates and

Moving On for female inmates and Decision Points for Youth (16/17-year-olds) consists of

lessons designed to provide inmates with the cognitive and behavior changing tools necessary

to lead to successful and crime-free lives.

➢ Phase III-The Transitional Phase - is designed to assist inmates in their final preparation for

release to the community. Inmates will be placed in Phase III within 120 days of an approved

release date.

➢ Transitional Services Resource Center – each facility shall be responsible for the development

and maintenance of a Transitional Services Resource Center which allows for community

resource information to be printed, stored and organized by release region and topic. The

Resource Center shall be a designated space accessible to all inmates where they can conduct

research regarding available assistance in the communities they are returning to. Resource

material is also available in the general library

➢ Personal Document Procurement – Ensures eligible inmates are provided with the opportunity

to secure personal documents.

➢ Aggression Replacement Training (ART) - is designed to assist inmates in identifying and

controlling their aggressive behavior.

➢ Living Safely Without Violence – Trauma informed aggression program for female inmates

emphasizes self-regulation practices as a coping mechanism to deal with stress and is an

extension of Moving On.

➢ Inmate Program Associate (IPA) - The purpose of the IPA program is to provide meaningful work

assignments for inmates with advanced education and training, and to assist staff in providing

program services to inmates in each facility.

➢ Network - is a voluntary, therapeutic program that uses a hierarchal process to assist inmates in

learning cooperative work and leadership skills while demonstrating responsible behaviors.

➢ Community Lifestyles - is an open ended residential therapeutic program. It provides a structured

dormitory program that supports the essential correctional goals of order and safety.

➢ Parole Diversion Program (PDP) – Designed to provide parolees who have committed a

technical violation of parole terms an opportunity to correct behaviors before it escalates to re-

incarceration.

➢ Re-Entry Units – Designed to provide inmates with 120 days or less to release an opportunity to

finalize their release plan for an orderly transition back into society.

➢ Alt 90 Program – An open-ended program for individuals without a substance abuse need who

have violated terms of parole.

➢ Medicaid Enrollment – Provides assistance to eligible inmates with Medicaid enrollment.

Substance Abuse Treatment Services

Most correctional facilities offer substance abuse treatment services. These services focus on the

treatment of alcoholism and addiction to drugs. Treatment services are recommended for inmates with

a history of drug and/or alcohol abuse, or present with significant risk factors for such abuse. It is

important to understand that an inmate’s refusal to participate in a recommended program may affect

early release. Inmates with a history of addiction and/or alcoholism with special needs such as mental

health issues, sensorial disabilities, developmental disabilities, and long-term medical issues are

provided specialized substance abuse treatment programs.

➢ Medicated Assisted Treatment (MAT):

Eligible inmates/parolees may voluntarily accept MAT to complement their substance abuse

treatment and commitment to recovery. Offered at Bedford Hills and Willard Drug Treatment

Campus (DTC) (female); Cayuga, Edgecombe, Elmira, Hale Creek, Marcy, Orleans,

Queensboro, Wallkill, Willard DTC (male).

Additional Treatment Programs

➢ Trauma, Addiction, Mental Health, and Recovery (TAMAR):

TAMAR is designed to assist those inmates who identify with experiences of trauma and who voluntarily

request participation. Participants meet twice per week with trained staff in a closed group format with

the goal of identifying and practicing self-regulation strategies designed to alleviate the signs and

symptoms of their experienced trauma. TAMAR is primarily a group intervention, but may include

activities such as journaling and creative expression. Offered at Albion, Bedford Hills, and Taconic CF

(female); Gouverneur, Greene, Groveland, and Wyoming CF (male). Expansion anticipated.

➢ The Department offers Sex Offender Programming, and Aggression Replacement Training to

inmates that have a need for such treatment.

Veteran’s Services

Facility staff works with Veteran’s Administration staff to make inmates aware of benefits and services

available to him or her. Some facilities have residential programs specifically for veterans. Hyperlink

for complete listing of services for incarcerated veterans: www.doccs.ny.gov/programservices

MEDICAL/DENTAL/MENTAL HEALTH SERVICES

Every inmate in the custody of the New York State Department of Corrections and Community

Supervision has access to medical, dental, and mental health services.

➢ Medical Services: Medical staff is on-site at all correctional facilities. Inmates have access to

medical services daily through each facility’s sick call procedure. Facilities differ in the level of

medical services they may be able to provide. Inmates with special medical needs (short term

or long term) may be transferred to a facility which can better meet those needs. For the chronic

or terminally ill, the Department provides Regional Medical Units (RMUs) in selected facilities

across the state. When medically necessary, inmates may be transported to a community

hospital for emergency treatment or other medical services.

➢ Dental Services: Inmates receive periodic dental checkups. Follow-up or emergency treatment

is provided as needed. As with medical services, inmates may be transferred to another facility

or to a community hospital for treatment when necessary.

➢ Mental Health Services: NYSDOCCS partners with the NYS Office of Mental Health (OMH) in

providing special programs along a continuum of care for inmates with a mental illness. Upon

reception into the DOCCS system and throughout incarceration as necessary, inmates can be

referred and assessed by OMH staff to determine the amount of mental health services required

and are then assigned to facilities where that level of service is available. Although not on site

at every facility, each facility has a procedure in place for inmates to receive such

services. Services include crisis intervention, individual short and long-term counseling, group

counseling, and special programs and services for those who are eligible. OMH operates several

prison-based reentry and in-reach programs and provides extensive discharge planning to assist

in the transition from prison to community. In collaboration with NYSDOCCS, OMH applies for

entitlements such as Social Security, Medicaid, the Medication Grant Program, and mental

health housing, and arranges post-release appointments with mental health clinics. OMH works

in tandem and community-based providers and the inmate to develop individualized plans to

facilitate continuity of care and successful transition to the community. If, at any time during

your visit, you feel that the inmate you are visiting is experiencing thoughts of suicide or

displaying signs of hopelessness, anxiety, anger or if you notice dramatic mood changes,

please contact the nearest staff member immediately.

PLEASE NOTE: Inmate health information is considered confidential and its release is protected by

the Federal HIPAA Law (Health Insurance Portability and Accountability Act), the New York State Public

Health Law, and the New York State Department of Corrections and Community Supervision policies.

Privacy requirements do not allow the disclosure of specific health information without inmate

authorization. All requests for inmate health information should be directed to the health services unit

at the facility.

Request for mental health information should be addressed to the facility/Satellite Mental Health Unit,

to the attention of the Unit Chief. If the facility does not have a mental health presence, the request

should be forwarded in writing to the Executive Director of Central New York Psychiatric Center,

Maureen Bosco, at 9005 Old River Road, Marcy, NY 13403-0300 or by phone at (315) 765-3600.

Separate written releases must be obtained for disclosing substance abuse treatment information in

accordance with 42 CFR Part 2 and DOCCS Directive #2010 – Departmental Records. In

accordance with Department Directives, an inmate must sign a Release of Drug and Alcohol Abuse

Records form #1079 or #1080 to authorize release of alcohol and drug treatment records.

TRANSFERS

Questions regarding transfers should first be directed to the inmate’s assigned Offender Rehabilitation

Coordinator.

The Office of Classification and Movement in Central Office can also be contacted regarding transfer-

related information. You may write to them at:

The Office of Classification and Movement

New York State Department of Corrections and Community Supervision

The Harriman State Campus - Building #2

1220 Washington Avenue

Albany, NY 12226-2050

RETURNING TO THE COMMUNITY - COMMUNITY SUPERVISION

Inmates are encouraged to maintain a positive disciplinary record and participate in programs according

to their individualized program plan. Inmates can lose good time for not participating in their

recommended program plan and may not be eligible for early release. Therefore, we encourage you to

support them in maintaining a positive disciplinary adjustment so that they will be more apt to pursue

and attend needed programs.

Generally speaking, there are four ways to be released from DOCCS custody back to the community:

➢ Presumptive Release/Merit Time

➢ Parole Board Release

➢ Conditional Release

➢ Completion of Maximum Sentence (Max-out)

Presumptive Release/Merit Time

There are other avenues for release earlier than the court imposed minimum sentence. An inmate may

be considered for presumptive release based on crime and sentence, satisfactory disciplinary and

program participation, time already served, and prior criminal history. Questions should be directed to

the inmate’s assigned Offender Rehabilitation Coordinator.

Parole Board Release

Parole Board Commissioners may grant discretionary parole release after a minimum portion of the

sentence is served.

Conditional Release

A statutory type of release that the Board of Parole does not have discretion to grant or deny.

➢ Indeterminate sentences, where there is a minimum and maximum sentence imposed, the

inmate must serve 2/3 of their maximum sentence with no loss of good time.

➢ Determinate sentences, where there is a flat length of time, the inmate must serve 6/7 of their

sentence, and have no loss of good time.

Completion of Maximum Sentence (Max-Out)

An inmate is released from prison after serving the maximum term of their sentence. This can occur in

the following instances:

➢ The inmate is not paroled and lost all good time.

➢ The inmate is returned to prison for violating the conditions of their release with less than one

year remaining on the original sentence, and a Parole Board decision that they be held to the

maximum expiration (ME) of their sentence, or, the inmate refuses conditional release.

Frequently Asked Questions

My loved one has been incarcerated. How do I find him or her?

Computerized Inmate information is available on the Department’s website at www.doccs.ny.gov. If

you do not have access to the internet, you can call (518) 457-5000 during normal business hours.

Do I need prior approval before my first visit?

No, unless you meet any of the conditions noted under the visitation section of this handbook.

Otherwise, the Watch Commander, a security supervisor in charge of a particular shift, will allow initial

visits for persons not on an Inmate’s approved visitor record as long as you have proper identification

and the Inmate agrees to the visit. As a first-time visitor, you will be required to sign a statement

indicating that you have been advised of and agree to abide by the rules and regulations regarding

visiting. Please note that your registration information will be entered in a database so that future visits

will be much easier.

Can I send cash directly to an Inmate?

No, please see DOCCS Website for options to fund inmate trust accounts.

Can I send an Inmate an e-mail message?

Yes! Inmates now have access to a secure network through the Inmate Tablet Program. Please refer

to “Emailing an Inmate” beginning on page 6 of this handbook for specific instructions.

Can I place a telephone call to an Inmate?

No. Inmates cannot receive telephone calls. However, if an emergency arises, you should call the

facility and speak to the Inmate’s Offender Rehabilitation Coordinator, a facility Chaplain, or the Watch

Commander.

Can Inmates phone their family or friends?

Inmates can make collect calls from designated pay phones located in all facilities. Inmates can have

15 phone numbers on their approved phone list at any time. Telephone numbers are added or removed

from the Inmate’s phone list by request of the Inmate only. Please note that all phone calls may be

monitored. Call forwarding and third-party calls are not allowed. Calls to pagers and 800 numbers are

not allowed.

Will I be informed if my loved one is sick?

If the Inmate is admitted to an outside hospital, notification will be made to persons designated by the

Inmate. Please Note: Inmates have the authority to decline notification.

Can I visit a hospitalized Inmate, either in the facility hospital or in an outside hospital?

Yes. Facility Hospital - Inmates may be visited for limited periods of time by persons on their visitor

record, an attorney, or authorized individual. Outside Hospital - Inmates may receive visitors only with

the permission of the doctor, and within the rules of the hospital. Visiting times are only during the

regular hospital visiting hours, and will not exceed two hours, unless the Inmate is on the critical list. A

person can visit an inmate in the hospital if on the visiting record and with the Superintendent’s

permission. All persons requesting to visit an inmate in the outside hospital need to receive permission

from the Superintendent. If approved, visitor will be subject to the visitor’s rules and regulations.

What if someone close to my loved one dies or is very sick?

It is recommended that facility staff be contacted as soon as possible so that the Inmate may be notified

in an appropriate manner and provided with pastoral care and counseling. As soon as possible, contact

the facility where the Inmate is located and speak with the Chaplain, Supervising Offender

Rehabilitation Coordinator, or the Watch Commander. It is the family’s responsibility to notify the

facility as soon as possible in the event of grave illness or death of an Inmate’s relative.

Is there any bus transportation that will take me directly to the prison?

Due to the variations in bus availability, you are encouraged to contact the individual correctional facility

regarding transportation.

How can I find directions to the facility?

Directions to correctional facilities are located on the internet at www.doccs.ny.gov. Additionally, you

can contact the specific facility.

What do I need to bring to visit?

Proper identification and permission, if required (i.e., you are a minor). Additional information can be

found in the section on Visitation.

Can I visit if I am on parole or probation?

Probationers and Parolees must have the prior permission of the Superintendent and the written

permission of their probation or parole officer.

What am I allowed to bring into the visiting room?

You are allowed to bring in money for the vending machines and for purchasing photos where that

service is available. You will also be allowed baby supplies if you have a baby with you (See VISITING

GUIDELINES).

What do I do with my prescription medication?

Visitors who have medication in their possession shall declare and relinquish it to the gate officer.

Medications shall be identified and stored in a secure area. If a visitor needs the medication during the

visiting period, it may be obtained as directed by the facility.

Can I bring a care package for my loved one to a visit?

Yes, you may bring a package for your loved one. The package must be presented at the front gate

prior to the visit. Remember, you cannot give anything to an Inmate during the visit without permission.

Please refer to the section on packages and to Appendix C for further information. Checks, money

orders and cash may be used to deposit money into inmate’s trust fund account during a visit. It is best

to keep your receipts for your records. Please see instructions at the facility for leaving funds during

visits.

What days am I allowed to visit and for how long?

See Visiting Days and Times.

What is contraband?

Contraband is any article that is not to be possessed by an Inmate. This includes, but is not limited to:

weapons, alcohol, illegal drugs (including marijuana) money, cell phones, and chewing gum. Any visitor

found in possession of illegal drugs or weapons will be reported to the proper authorities for prosecution.

(See page 10, # 4.)

How can my loved one get a visit with their child who is currently in foster care?

Foster care visits are managed between the agency that oversees and has jurisdiction of the foster

child and the facility they plan to visit. Generally, the facility contact person is the Inmate’s assigned

Offender Rehabilitation Coordinator.

How can my loved one get transferred to a facility closer to home?

The Office of Classification and Movement in Central Office oversees transfers. Your loved one should

contact their assigned Offender Rehabilitation Coordinator to address any concerns about transferring.

How can I marry a person who is incarcerated?

To begin the process, you and your loved one must send a letter requesting permission to marry to the

Superintendent of the facility. The Superintendent will then inform the Guidance Unit, and if a legal

marriage is approvable, the process will proceed.

How do Inmates spend their time in prison?

Inmates participate in required treatment, educational/vocational training, work and recreation

programs unless they are physically unable or constrained by the following circumstances:

intake/transfer processing, keep-locked status, administrative segregation, or court hearings.

Treatment programs include Alcohol and Substance Treatment (ASAT), RSAT (Residential Substance

Abuse Treatment), CASAT (Comprehensive Alcohol Substance Abuse Treatment), Aggression

Replacement Training (ART), Sex Offender Counseling Treatment Program (SOCTP) and Prison

Based Sex Offender Treatment Program (PBSTP). Educational/vocational programs include Adult

Basic Education (ABE), High School Equivalency (HSE) preparation, and various vocational trainings

including custodial and building maintenance, computer repair, horticulture, and welding, to name a

few. Examples of work assignments include food preparation, ground maintenance, as well as industry

production and services.

Families and friends are encouraged to help support their loved one to follow through with their

prescribed program plan in a positive manner and motivate them to use their time constructively.

For more information regarding inmate programming, please visit the following link:

http://www.doccs.ny.gov/ProgramServices/index.html

Handbook Evaluation

We hope you found the information in this handbook helpful. We invite you to tell us what you think

about this handbook so that we can make improvements. You can cut out this page or copy the

questions on another sheet of paper. Please take the time to answer these three questions honestly.

1. What material was most helpful to you?

2. What material was least helpful?

3. What would you like to see included in this type of handbook?

Thank you for taking the time to answer these few questions. Please return the completed evaluation

to:

New York State Department of Corrections and Community Supervision

Division of Ministerial, Family, and Volunteer Services

The Harriman State Campus – Building #2

1220 Washington Avenue

Albany, New York 12226-2050

APPENDIX A

ADDRESSESS, PHONE NUMBERS AND VISITING SCHEDULE FOR

NEW YORK STATE CORRECTIONAL FACILITIES IN

Facility

Security

Level

Adirondack Correctional

PO Box 110

196 Ray Brook Road

Ray Brook, NY 12977-0110

(518) 891-1343

(Essex County)

Visiting Hours

Sat/Sun, Legal Holidays 8:00 am –

3:00 pm

No processing after 2:00 pm

Medium

Male

Albion Correctional

3595 State School Road

Albion, NY 14411-9399

(585) 589-5511

(Orleans County)

Visiting Hours

Sat/Sun 8:00 am - 2:30 pm

(Alternate days by last name A-K,

L-Z)

SHU 8:00 am - 2:30 pm

Holidays 8:00 am - 2:30 pm

No processing after 2:00 pm

Medium

Female

Altona Correctional

PO Box 3000

555 Devils Den Road

Altona, NY 12910-2090

(518) 236-7841

(Clinton County)

Visiting Hours

Sat/Sun, Legal Holidays 8:30 am -

2:30 pm

No processing after 1:45 pm

Medium

Male

Facility

Security

Level

Attica Correctional

639 Exchange Street

Attica, NY 14011-0149

(585) 591-2000

(Wyoming County)

Visiting Hours

Daily 9:00 am – 3:00 pm (except if

more than 2 visits Mon-Fri, no

weekend visits are allowed)

SHU 9:30 am - 2:30 pm (Only 1

visit every 7 days allowed)

No processing after 1:45 pm

Maximum

Male

Auburn Correctional

135 State Street

Auburn, NY 13024-9000

(315) 253-8401

(Cayuga County)

Inmate Mail:

PO Box 618, Zip 13021

Visiting Hours

Daily 9:00 am – 3:00 pm except on

Sat/Sun (Alternate days by last

name A-L, M-Z)

SHU 9:00 am – 3:00 pm (Only 1

visit weekly allowed)

No processing after 2:00 pm

Maximum

Male

Facility

Security

Level

Bare Hill Correctional

181 Brand Road

Caller Box #20

Malone, NY 12953-0020

(518) 483-8411

(Franklin County)

Visiting Hours

Sat/Sun 7:30 am – 3:00 pm

(Alternate days by last # of DIN)

Legal Holidays 7:30 am – 3:00 pm

SHU 7:30 am – 3:00 pm (Alternate

days by last # of DIN)

No processing after 2:00 pm

Medium

Male

Bedford Hills Correctional

247 Harris Road

Bedford Hills, NY 10507-2400

(914) 241-3100

(Westchester Co.)

Visiting Hours

Daily 8:30 am - 3:30 pm except on

Sat/Sun (Alternate days by last

name A-L, M-Z)

SHU 8:30 am - 3:30 pm (Only 1 visit

weekly Sun-Sat allowed)

No processing after 2:00 pm

Maximum

Female

Cape Vincent Correctional

PO Box 599

36560 State Route 12E

Cape Vincent, NY 13618-0599

(315) 654-4100

(Jefferson County)

Visiting Hours

Sat/Sun, Legal Holidays 8:00 am -

2:15 pm

SHU 8:00 am – 2:00 pm Sat or Sun

(Only 1 visit per weekend allowed)

No processing after 1:30 pm

Medium

Male

Facility

Security

Level

Cayuga Correctional

PO Box 1150

2202 State Route 38A

Moravia, NY 13118-1150

(315) 497-1110

(Cayuga County)

Inmate Mail:

PO Box 1186, Zip 13118

Visiting Hours

Sat/Sun 8:30 am - 3:30 pm (By

odd/even date by last # of DIN)

Legal Holidays 8:30 am - 3:30 pm

SHU 8:30 pm - 3:30 pm (By

odd/even date by last # of DIN)

No processing after2:30 pm

Medium

Male

Clinton Correctional

PO Box 2000

1156 Route 374

Dannemora, NY 12929-2000

(518) 492-2511

(Clinton County)

Inmate Mail - Clinton Main:

PO Box 2001, Zip 12929

Inmate Mail - Clinton Annex:

PO Box 2002, Zip 12929

Visiting Hours

Main & Annex-

Daily 8:30 am – 3:00 pm

SHU 8:30 am - 2:30 pm (Only 1 visit

weekly Sun-Sat allowed)

No processing after 2:00 pm

Maximum

Male

Facility

Security

Level

Collins Correctional

PO Box 490 - Middle Road

Collins, NY 14034-0490

(716) 532-4588

(Erie County)

Inmate Mail:

PO Box 340, Zip 14034-0340

Visiting Hours

Sat/Sun, Legal Holidays 8:30am -

3:00 pm

SHU 5:00 pm – 9:00 pm Sat only

(except-Level III also allowed Sun

only if a visit occurs on Sat) No

processing after 2:30 pm

Medium

Male

Coxsackie Correctional

PO Box 200

11260 Route 9W

Coxsackie, NY 12051-0200

(518) 731-2781

(Greene County)

Inmate Mail:

PO Box 999, Zip 12051-0999

Visiting Hours

Daily 9:00 am – 3:00 pm except

Sat/Sun (Alternate day by last

name A-L, M-Z)

SHU 9:00 am – 3:00 pm Only 1

visit every 7 days (Sat/Sun visits

alternate by last name A-L, M-Z)

**Legal holidays only 2 visitors

allowed**

No processing after 2:00 pm

Maximum

Male

Facility

Security

Level

Downstate Correctional

PO Box 445

121 Red Schoolhouse Road

Fishkill, NY 12524-0445

(845) 831-6600

(Dutchess County)

Inmate Mail:

PO Box F, Zip 12524

Visiting Hours

Daily 8:30am - 3:15pm

SHU 8:30am - 3:15pm (Only 1 visit

weekly Mon-Sun allowed)

No processing after 2:15 pm

Maximum

Male

Eastern NY Correctional

PO Box 338

30 Institution Road

Napanoch, NY 12458-0338

(845) 647-7400

(Ulster County)

Visiting Hours

Daily 9:00 am – 3:00 pm except

Sat/Sun (odd/even date by last #

of DIN)

SHU Daily 9:00 am – 3:00 pm

except Sat/Sun (odd/even date by

last # of DIN

**Legal holidays if Sat/Sun

(odd/even date by last # of DIN)

No processing after 2:30 pm

Maximum

Male

Edgecombe Residential

Treatment Facility

611 Edgecombe Avenue

New York, NY 10032-4398

(212) 923-2575

(New York County)

Visiting Hours

Parolees 9:00 am – 11:00 pm:

Group A Mon Group C Weds

Group B Tues Group D Thurs

Cadres Mon-Thurs 9:00 am –

12:00 pm (allowed only one day

per week)

No processing after 10:30 pm

Minimum

Male

Facility

Security

Level

Elmira Correctional

PO Box 500

1879 Davis Street

Elmira, NY 14901-0500

(607) 734-3901

(Chemung County)

Visiting Hours

Daily 9:00 am – 3:00 pm

Except: (**Reception- Only after 6

days odd/even date by last # of

DIN**)

SHU 9:00 am – 3:00 pm (only 1

visit every 7 days allowed)

No processing after 2:00 pm

Maximum

Male

Fishkill Correctional Facility

18 Strack Road

Beacon, NY 12508-0307

(845) 831-4800

(Dutchess County)

Inmate Mail:

271 Matteawan Road

PO Box 1245, Zip 12508

Visiting Hours

Sat/Sun, Legal Holidays 8:00 am –

3:00 pm

No processing after 2:00 pm

SHU Sat/Sun 5:00 pm – 9:00 pm

No processing after 8:00 pm

Medium

Male

Five Points Correctional

Caller Box 400

6600 State Route 96

Romulus, New York 14541

(607) 869-5111

(Seneca County)

Inmate Mail:

Caller Box 119, Zip 14541

Visiting Hours

Daily 9:00 am – 3:00 pm

SHU 9:00 am – 3:00 pm Only 1 visit

every 7 days (except Level III

allowed 2 per week)

No processing after 2:30 pm

Maximum

Male

Facility

Security

Level

Franklin Correctional

PO Box 10

62 Bare Hill Road

Malone, NY 12953-0010

(518) 483-6040

(Franklin County)

Visiting Hours

Sat/Sun 7:30 am – 3:00 pm

(Alternate days by Last # of DIN:

0-4, 5-9)

Legal Holidays 7:30am – 3:00 pm

SHU 7:30 am – 3:00 pm Sat or

Sun (only 1 weekend day allowed)

No processing after 2:30 pm

Medium

Male

Gouverneur Correctional

PO Box 370

112 Scotch Settlement Road

Gouverneur, NY 13642-0370

(315) 287-7351

(Saint Lawrence County)

Visiting Hours

Sat/Sun, Legal Holidays 9:00 am –

3:00 pm (includes SHU)

No processing after2:00 pm

SHU 200 Sat 5pm-9pm (except

Level II & III Sat/or Sun) 1 visit

every 7 days

No processing after 8:00 pm

Medium

Male

Gowanda Correctional

PO Box 350 - South Road

Gowanda, NY 14070-0350

(716) 532-0177

(Erie County)

Inmate Mail:

PO Box 311, Zip 14070-0311

Visiting Hours

Sat/Sun 7:30 am – 2:00 pm

(Alternate odd/even date by last #

of DIN)

Legal Holidays 7:30 pm – 2:00 pm

SHU 7:30 am – 2:00 pm (Only 1

visit every 7 days)

No processing after 1:30 pm

Medium

Male

Facility

Security

Level

Great Meadow Correctional

PO Box 51

11739 State Route 22

Comstock, NY 12821-0051

(518) 639-5516

(Washington County)

Visiting Hours

Daily 9:30 – 3:00 pm except

Sat/Sun (Alternate days by last

name A-L, M-Z)

SHU Only 1 visit per week Weds-

Tues allowed (Level III 2 visits per

week)

No processing after 2:00 pm

Maximum

Male

Green Haven Correctional

594 Route 216

Stormville, NY 12582-0100

(845) 221-2711

(Dutchess County)

Visiting Hours

Daily 7:30 am – 2:00 pm except

Sat/Sun (Alternate days by Last

Name A-L, M-Z)

SHU 7:30 am – 2:00 pm (Only 1

visit weekly Fri-Thurs allowed)

No processing after 1:30 pm

Maximum

Male

Facility

Security

Level

Greene Correctional

PO Box 8

165 Plank Road

Coxsackie, NY 12051-0008

(518) 731-2741

(Greene County)

Inmate Mail:

PO Box 975, Zip 12051-0975

Visiting Hours

Sat 9:00 am - 3:30 pm

Sun 9:00 am - 3:30 pm or 5:00 pm

– 9:00 pm (Alternate days by Last

# of DIN)

Legal Holidays 9:00 am – 3:00 pm

No processing after 2:00 pm

SHU 200 Sat 5:00 pm – 9:00 pm

(Level III additional visit 5 pm-9

pm Weds)

No processing after 8:00 pm

Medium

Male

Groveland Correctional

PO Box 50

7000 Sonyea Road

Sonyea, NY 14556-0050

(585) 658-2871

(Livingston County)

Visiting Hours

Sat/Sun, Legal Holidays

8:00 am - 3:30 pm

SHU 8:00 am - 3:30 pm (Only 1

visit every 7 days)

No processing after2:15 pm

Medium

Male

Hale Creek ASACTC

279 Maloney Road

Johnstown, NY 12095-3769

(518) 736-2094

(Fulton County)

Inmate Mail:

PO Box 950, Zip 12095

Visiting Hours

Sat/Sun, Legal Holidays 8:30 am -

2:30 pm

No processing after 2:00 pm

Medium

Male

Facility

Security

Level

Hudson Correctional

PO Box 576

50 East Court Street

Hudson, NY 12534-0576

(518) 828-4311

(Columbia County)

Visiting Hours

Sat/Sun, Legal Holidays

9:00 am - 3:00 pm

No processing after 2:00 pm

Medium

Male

Lakeview Shock Incarceration

PO Box T

9300 Lake Avenue

Brocton, NY 14716-9798

(716) 792-7100

(Chautauqua County)

Visiting Hours

Recept. Inmates Sat. 9:00 am –

3:00 pm

Recept. Dorm F2 Sun 9:00 am –

3:00 pm

No processing after 2:00 pm

SHU 200 Sat. 5:00 pm – 9:00 pm

(call due to restrictions)

Medium

Male and

Female

Marcy Correctional

PO Box 5000

9000 Old River Road

Marcy, NY 13403-5000

(315) 768-1400

(Oneida County)

Inmate Mail:

PO Box 3600, Zip 13403

Visiting Hours

Sat/Sun, Legal Holidays

8:30 am - 3:30 pm

Last # of DIN

5 TO 9 = Odd day of week

1 TO 4 = Even day of week

No processing after 2:00 pm

Medium

Male

Facility

Security

Level

Mid-State Correctional

PO Box 216

9005 Old River Road

Marcy, NY 13403-0216

(315) 768-8581

(Oneida County)

Inmate Mail:

PO Box 2500, 13403

Visiting Hours

General Pop: 8:00 – 3:00 pm

Sat/Sun

No processing after 2:00 pm

SHU 5:00 pm – 9:00 pm Sat only

(call due to restrictions)

Medium

Male

Mohawk Correctional

PO Box 8450

6514 Route 26

Rome, NY 13442

(315) 339-5232

(Oneida County)

Inmate Mail:

PO Box 8451, Zip 13440

Visiting Hours

Sat/Sun, Legal Holidays

8:30 - 3:00 pm.

No processing after 2:00 pm

By last # of DIN = Even/Odd

Corresponds to Even/Odd date on

Weekend

Medium

Male

Moriah Shock Incarceration

PO Box 999

75 Burhart Lane

Mineville, NY 12956-0999

(518) 942-7561

(Essex County)

Visiting Hours

Sundays 10:00 am - 3:00 pm

Alternates every other weekend

determined by last # of DIN. (Call

to find out if odd or even

weekend)

No processing after 2:30 pm

Minimum

Male

Facility

Security

Level

Ogdensburg Correctional

One Correction Way

Ogdensburg, NY 13669-2288

(315) 393-0281

(Saint Lawrence County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 2:30 pm

No processing after 2:00 pm

Medium

Male

Orleans Correctional

3595 Gaines Basin Road

Albion, NY 14411-9199

(585) 589-6820

(Orleans County)

Mailing Address:

3531 Gaines Basin Road

Visiting Hours

General Pop Sat/Sun, Legal

Holidays 8:00 am - 3:00 pm

No processing after 2:00 pm

S-Block Sat OR Sun 5:00 pm -

9:00 pm

Medium

Male

Otisville Correctional Facility

P.O. Box 8

57 Sanitorium Road

Otisville, New York 10963-0008

(845) 386-1490 (Orange County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 2:30 pm

No processing after 2:00 pm

Medium

Male

Queensboro Correctional

47-04 Van Dam Street

Long Island City, NY 11101-3081

(718) 361-8920

(Queens County)

Visiting Hours

Last # of DIN determines visit

eligibility. Visits rotate every 5

days. Visits are 7 days a week

from 1:00 pm - 3:45 pm. No

processing after 3:15 pm

Minimum

Male

Facility

Security

Level

Riverview Correctional

PO Box 158

1110 Tibbits Drive

Ogdensburg, NY 13669-0158

(315) 393-8400

(St. Lawrence County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 2:30 pm

No processing after 2:00 pm

Medium

Male

Rochester Correctional

470 Ford Street

Rochester, NY 14608-2499

(585) 454-2280

(Monroe County)

Visiting Hours

No Visiting Hours – Inmates

Furlough

Minimum

Male

Shawangunk Correctional

PO Box 750

200 Quick Road

Wallkill, NY 12589-0750

(845) 895-2081

(Ulster County)

Inmate Mail:

PO Box 700, Zip 12589

Visiting Hours

7 days per week

8:30 am - 2:15 pm

No processing after 1:45 pm

If you come on Saturday, you

cannot come on Sunday.

Maximum

Male

Facility

Security

Level

Sing Sing Correctional

354 Hunter Street

Ossining, NY 10562-5442

(914) 941-0108

(Westchester County)

Visiting Hours

Mon to Fri 8:00 am - 2:00 pm.

Weekend by last # of DIN =

Even/Odd

Corresponds to Even/Odd date on

weekend

No processing after 2:30 PM

Maximum

Male

Southport Correctional

PO Box 2000

236 Bob Masia Drive

Pine City, NY 14871-2000

(607) 737-0850

(Chemung County)

Visiting Hours

Sat/Sun Legal Holidays

9:00 am - 3:00 pm

No processing after 2:00 pm

Maximum

Male

Sullivan Correctional

PO Box 116,

325 Riverside Drive

Fallsburg, NY 12733-0116

(845) 434-2080

(Sullivan County)

Visiting Hours

7 days per week

9:00 am - 3:00 pm

No processing after 2:00 pm

Maximum

Male

Taconic Correctional

250 Harris Road

Bedford Hills, NY 10507-2498

(914) 241-3010

(Westchester County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 3:30 pm

No processing after 2:30 pm

Medium

Female

Facility

Security

Level

Ulster Correctional

PO Box 800

750 Berme Road

Napanoch, NY 12458-0800

(845) 647-1670

(Ulster County)

Visiting Hours

Sat/Sun 8:30 am - 2:30 pm

by last # of DIN = Even or Odd

weekend.

Holidays for all DIN #s

SHU – Sat OR Sun one day only

8:30 am - 2:30 pm

No processing after 2:00 pm

Medium

Male

Upstate Correctional

PO Box 2000

309 Bare Hill Road

Malone, NY 12953

(518) 483-6997

(Franklin County)

Inmate Mail:

PO Box 2001, Zip 12953

Visiting Hours

Sat/Sun, Holidays

SHU: 8:00 am - 3:00 pm

Gen Pop. 8:00 am - 2:30 pm

No processing after 2:00 pm

SHU – depends on privileges, call

to determine what level

Maximum

Male

Wallkill Correctional

PO Box G

50 McKenderick Road

Wallkill, NY 12589-0286

(845) 895-2021

(Ulster County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 2:15 pm

No processing after 1:30 pm

Medium

Male

Facility

Security

Level

Washington Correctional

PO Box 180

72 Lock Eleven Lane

Comstock, NY 12821-0180

(518) 639-4486

(Washington County)

Visiting Hours

Sat/Sun, Legal Holidays

7:30 am - 2:00 pm

No processing after 1:00 pm

Medium

Male

Watertown Correctional

23147 Swan Road

Watertown, NY 13601-9340

(315) 782-7490

(Jefferson County)

Visiting Hours

Sat/Sun, Legal Holidays

8:30 am - 2:30 pm

No processing after 1:45 pm

Medium

Male

Wende Correctional

3040 Wende Road

Alden, NY 14004-1187

(716) 937-4000 (Erie County)

Visiting Hours

7 days per week

9:00 am - 3:00 pm

No processing after 2:00 pm

Maximum

Male

Willard Drug Treatment Campus

7116 County Route 132

PO Box 303

Willard, NY 14588-0303

(607) 869-5500

(Seneca County)

Visiting Hours

Sat/Sun, Legal Holidays

9:00 am - 3:00 pm by dorm

assignment. Call facility

No processing after 2:30 pm

Drug

Treatment

Center

Male and

Female

Facility

Security

Level

Woodbourne Correctional

PO Box 1000

99 Prison Road

Woodbourne, NY 12788-1000

(845) 434-7730

(Sullivan County)

Visiting Hours

Sat/Sun, Legal Holidays

8:15 am - 2:45 pm

Alternates Sat or Sun based on

last name, A-L or M-Z

No processing after 2:15 pm

Medium

Male

Wyoming Correctional

PO Box 501

3203 Dunbar Road

Attica, NY 14011-0501

(585) 591-1010

(Wyoming County)

Visiting Hours

Sat/Sun 8:15 am - 3:15 pm

By last # of DIN = Even/Odd

Corresponds to Even/Odd date on

weekend.

No processing after2:15 pm

Medium

Male

APPENDIX B

MILEAGE CHART

Facility

New York City, NY

Albany, NY

Buffalo, NY

Adirondack

292 miles - 4½ hrs.

165 miles - 2¾

hrs.

329 miles - 5½

hrs.

Albion

350 miles - 5½ hrs.

260 miles - 4¼

hrs.

55 miles - 1 hr.

Altona

336 miles - 5½ hrs.

205 miles - 3½

hrs.

356 miles - 6 hrs.

Attica

330 miles - 5¾ hrs.

265 miles - 4½

hrs.

37 miles - ¾ hr.

Auburn

250 miles - 4 hrs.

176 miles - 3¼

hrs.

128 miles - 2¼

hrs.

Bare Hill

340 miles - 5¾ hrs.

230 miles - 4 hrs.

322 miles - 5½

hrs.

Bedford Hills

45 miles - 1 hr.

130 miles - 2¼

hrs.

369 miles - 6¼

hrs.

Cape Vincent

338 miles - 5½ hrs.

197 miles - 3½

hrs.

237 miles - 4 hrs.

Cayuga

234 miles - 4 hrs.

200 miles - 3½

hrs.

145 miles - 2½

hrs.

Clinton

319 miles - 5¼ hrs.

185 miles - 3¼

hrs.

382 miles - 6½

hrs.

Collins

259 miles - 6¼ hrs.

315 miles - 5½

hrs.

31 miles - ½ hr.

Coxsackie

128 miles - 2¼ hrs.

25 miles - ½ hr.

310 miles - 5 hrs.

Downstate

66 miles - 1¼ hrs.

95 miles - 1¾ hrs.

338 miles - 5¾

hrs.

Eastern

94 miles - 1¾ hrs.

90 miles - 1¾ hrs.

306 miles - 5¼

hrs.

Edgecombe

RTF

- - -

155 miles - 2¾

hrs.

354 miles - 6¼

hrs.

Elmira

215 miles – 3¾ hrs.

205 miles - 3½

hrs.

140 miles - 2½

hrs.

Fishkill

66 miles - 1¼ hrs.

95 miles - 1¾ hr.

338 miles - 5¾

hrs.

Five Points

252 miles – 4¼ hrs.

191 miles - 3 hrs.

121 miles - 2 hrs.

Franklin

340 miles – 5¾ hrs.

230 miles - 4 hrs.

322 miles - 5½

hrs.

Gouverneur

338 miles – 5¾ hrs.

190 miles - 3½

hrs.

250 miles - 4 hrs.

Gowanda

356 miles – 6¼ hr.

315 miles - 5¼

hrs.

31 miles - ½ hr.

Facility

New York City, NY

Albany, NY

Buffalo, NY

Great Meadow

216 miles – 3¼ hrs.

70 miles - 1¼ hrs.

316 miles - 5¼

hrs.

Green Haven

71 miles - 1¼ hrs.

95 miles - 1¾ hrs.

352 miles - 6 hrs.

Greene

128 miles – 2¼ hrs.

25 miles - ½ hr.

310 miles - 5 hrs.

Groveland

292 miles – 5 hrs.

260 miles - 4¼

hrs.

64 miles – 1¼ hrs.

Hale Creek

190 miles – 3¼ hrs.

45 miles - 1 hr.

250 miles - 4 hrs.

Hudson

125 miles – 2¼ hrs.

38 miles - ¾ hr.

322 miles - 5 hrs.

Lakeview

Shock

393 miles – 6¾ hrs.

335 miles - 5½

hrs.

53 miles – 1 hr.

Marcy

244 miles – 4 hrs.

100 miles - 1¾

hrs.

195 miles - 3 hrs.

Mid-State

244 miles - 4 hrs.

100 miles - 1¾

hrs.

195 miles - 3 hrs.

Mohawk

244 miles - 4 hrs.

120 miles - 2 hrs.

195 miles - 3 hrs.

Moriah Shock

266 miles - 4½ hrs.

150 miles - 2½

hrs.

343 miles - 6 hrs.

Ogdensburg

375 miles - 6¼ hrs.

245 miles - 4 hrs.

271 miles - 4½

hrs.

Orleans

350 miles - 5½ hrs.

260 miles - 4¼

hrs.

55 miles - 1 hr.

Otisville

81 miles - 1½ hrs.

120 miles - 2 hrs.

316 miles - 5¼

hrs.

Queensboro

- - -

175 miles - 3 hrs.

354 miles - 6¼

hrs.

Riverview

375 miles - 6¼ hrs.

245 miles - 4 hrs.

271 miles - 4½

hrs.

Rochester

365 miles - 6¼ hrs.

225 miles - 4 hrs.

55 miles - 1 hr.

Shawangunk

76 miles - 1½ hrs.

90 miles - 1¾ hrs.

323 miles - 5½

hrs.

Sing Sing

40 miles - 1 hr.

120 miles - 2 hrs.

363 miles - 6 hrs.

Southport

220 miles - 4 hrs.

215 miles - 3¾

hrs.

140 miles - 2½

hrs.

Sullivan

102 miles - 2 hrs.

105 miles - 1¼

hrs.

294 miles - 5 hrs.

Taconic

45 miles - 1 hr.

130 miles - 2½

hrs.

369 miles - 6¼

hrs.

Ulster

94 miles - 1¾ hrs.

90 miles - 1¼ hrs.

306 miles - 5¼

hrs.

Facility

New York City, NY

Albany, NY

Buffalo, NY

Upstate

340 miles - 5¾ hrs.

230 miles - 3¾

hrs.

322 miles - 5½

hrs.

Wallkill

76 miles - 1½ hrs.

90 miles - 1¼ hrs.

323 miles - 5½

hrs.

Washington

216 miles - 3¼ hrs.

70 miles - 1¼ hr.

316 miles - 5¼

hrs.

Watertown

315 miles - 5¼ hrs.

167 miles - 2¾

hrs.

213 miles - 3½

hrs.

Wende

338 miles - 6 hrs.

280 miles - 5 hrs.

- - -

Willard DTC

250 miles - 4¼ hrs.

200 miles - 3 hrs.

130 miles - 2¼

hrs.

Woodbourne

102 miles - 2 hrs.

105 miles - 2 hrs.

294 miles - 5 hrs.

Wyoming

330 miles - 5½ hrs.

265 miles - 4½

hrs.

37 miles - ¾ hr.

APPENDIX C - 3/25/13

ALLOWABLE ITEMS

Items listed below may be received through the Package Room by inmates in most

facilities, subject to the following restrictions and qualifications:

FOOD ITEMS

General Restrictions:

Contents

- No alcoholic content or ingredients.

- No poppy seeds.

- No frozen foods.

- No USDA or Government surplus food.

- No home, bakery, restaurant, or delicatessen-prepared foods.

Packaging

- No glass containers.

- Items, except for fresh fruits and vegetables, must be received commercially packaged in

airtight hermetically sealed containers impervious to external influence (e.g., sealed cans,

heat sealed plastic bags, vacuum sealed pouches, vacuum sealed plastic jars, glue sealed

paper or cardboard boxes with the inside product being hermetically sealed, etc.).

- All items must have a commercially printed ingredients list on the packaging.

Individual Items

Specific Restrictions and Conditions

a) Beverages/Liquid

b) Beverages/Mixes

c) Bread

d) Canned food

e) Candy

f) Cheese.

g) Coffee

h) Dried coffee cream

i) Fruit

j) Meats

k) Nuts

l) Pastry

m) Raisins

n) Seafood

o) Snacks

p) Tea

q) Vegetables

Including concentrates, must be in cans, pouches or boxes

only; max. Size 32 oz. each.

Dry, maximum size 32 ounces each.

Maximum size 16 oz. each; products must not require cooking

(as designated on the manufacturer's label); microwaveable

containers are allowed.

Sliced or chunk.

16 oz. maximum.

No dried.

Must be ready to eat (i.e., pre-cooked, cured, smoked, cold-

cuts).

Without shells.

Maximum 2 oz. per food package.

Cooked, cured or smoked only; no shells.

Potato chips, pretzels, cheese twists, crackers, cookies, and

other similar items (or combinations of approved food items,

except for those combinations/mixes containing raisins).

Herbal and flavored tea allowed; no loose tea; no tea labeled

as being for any treatment or cure, "for medicinal purposes"

or "as a dietary supplement," etc. is allowed.

Fresh, that does not require cooking (except in facilities that

permit cooking).

FOOD UTENSILS

General Restrictions

- Plastic only (except where metal cooking utensils are permitted by the Superintendent under

local permit.

- No double-wall (e.g. foam core or insulated) containers.

Individual Items

Specific Restrictions and Conditions

a) Bowls

b) Can opener

c) Cups

d) Drinking containers

e) Saucers

f) Food storage

containers

g) Spoons,

h) Forks/"Sporks"

i) Plates

j) Thermos bottle

2 quart max.

Manual only; short handle

No larger than 16 oz.

2 quart max.

Pliable only

2 qt. max; molded plastic only

TOBACCO PRODUCTS

General Restrictions

- Tobacco products must be in the original commercially sealed containers.

- Cigarettes must bear New York State Tax Stamps - no exceptions.

Individual Items

Specific Restrictions and Conditions

a) Cigarettes

b) Cigarette roller

c) Cigarette papers

d) Cigars

e) Pipes & pipe cleaners

f) Tobacco, chewing

g) Tobacco, loose

h) Snuff

i) Cigarette tubes

Max. 2 cartons per month; unflavored or menthol only

Limit 1; plastic only

Unflavored or menthol only

Max. 50 per month, unflavored or menthol only

Max. 24 oz. per month

Max. 12 oz. per month

Max. 24 oz. per month

Max. 400 tubes per month, filtered or non-filtered, 100s to king-size,

unflavored or menthol only

RECREATIONAL SUPPLIES

General Restrictions

- Dice are not permitted

Individual Items

Specific restrictions and conditions.

a) Athletic Gloves

b) Checkerboards/Checkers

c) Chess sets

d) Dominos

e) Handballs

f) Jigsaw puzzles

g) Playing cards

h) Tennis balls

Baseball (mitt), handball or bag; no metal inserts; no boxing-

type; max. value $50

Folding cardboard board or vinyl; plastic or wood pieces; max.

value $50

Folding cardboard board or vinyl; plastic or wood pieces; max.

value $50

Plastic or wood pieces; max. value $50

In original sealed container only

TOILET ARTICLES/COSMETICS

General Restrictions

- No item may be received which lists alcohol as an ingredient.

- No skin tanning or coloring or hair coloring products.

- Maximum size of any single item is 16 oz.

- No glass, except when approved toiletries cannot be obtained in plastic containers or cans;

then, one ounce glass containers may be permitted when received directly from an approved

store or manufacturer as packaged by them. The containerized items listed below are

acceptable (1) if received in commercially-sealed non-pressurized cans or commercially-

sealed plastic containers, or (2) when received directly from an approved store or

manufacturer as packaged by them.

- No hemp oil or derivatives of hemp in contents.

ALL FACILITIES

SPECIFIC RESTRICTIONS AND CONDITIONS

a) Afro Pick

b) Aftershave lotion

c) Baby oil

d) Comb

e) Cream rinse/conditioner

f) Denture adhesive

g) Denture cleanser

h) Denture cup

i) Deodorant

j) Emery boards

k) Fingernail clipper

l) Hair brush

m) Hair dressing

n) Hairnet

o) Hand/face cream or lotion

p) Mirror

q) Mouthwash

r) Shampoo

s) Shaving items - brush,

cream, cup, soap

t) Soap

u) Soap dish

v) Stick cologne

w) Toenail clipper

x) Toothbrush

y) Tweezers

Plastic

Plastic; max. length 6"; no handle

Tablets only

Plastic; transparent only

Stick-type only

Non-metal

No file; 2 ½" max.

Plastic; no removable handle or compartment

Non-medicated; incl. cream and gel

8" x 10" max. size; plastic only

Standard size bar; no soap-on-a-rope

Plastic

No file; 3 ½" max.

Non-electric

FEMALE FACILITIES ONLY

SPECIFIC RESTRICTIONS AND CONDITIONS

a) Facial makeup

b) Hair fasteners

c) Hair spray

d) Perfume/cologne

Eye makeup, face powder, lipstick, rouge, etc., no liquid

makeup

Barrettes, bobby pins, hair (bands, rollers, rubber bands), no

stones

Non-aerosol

Non-aerosol; 3 oz. max. per month

CLOTHING

General Restrictions (all clothing items): No quilted clothing or snorkel-type hoods, except

where indicated. No leather (except footwear and belts). No mesh materials (except footwear

Note: mesh materials may not create a pocket). No spandex-type material. No denim. No

removable linings.

Colors: Except as indicated below, blue, black, gray or orange colors are not permitted. Any

shades of colors such as melon, peach, aqua, etc. that are not readily distinguishable from

blue, black, gray or orange are not permitted. Solid colors only, except where indicated.

Value: Except as indicated, no item may exceed $50 in value.

Footwear (# 1 below): No hollow or platform heels or soles. No camouflage design. No metal

shanks/ supports or toes. No pointed toes, spiked heels, pockets, compartments, clog-type or

pump (air-inflation) footwear. No metal/stone or clip-on decorations. Max. Height of heels:

males 2"; females 3". Measure boot height from bottom of heel. Size must be within 1 size of

that being worn by inmate.

Outerwear (# 2 below): Natural fabrics only (e.g. cotton, wool).

1. Footwear

Color

Additional Restrictions and

Conditions

a) Baseball/soccer shoes

b) Boots

c) Rubber galoshes,

overshoes

d) Sandals

e) Shoes

f) Shower shoes

g) Slippers

h) Sneakers

Any but blue

Any color

Any but blue

Any color

Any but blue

Any color combination

but blue

Non-removable rubber cleats only 3/8"

Max

Total height 8"

Total height 10"

Must be secure to the foot (use ankle

strap)

2. Outerwear

Color

Additional Restrictions and

Conditions

a) Earmuffs

b) Gloves/mittens

c) Jacket

d) Rain hat

e) Rain jacket/ poncho

f) Scarves

g) Winter knit cap

Black permitted

Solid green only

(including lining)

Clear transparent plastic

Black permitted

Plastic band (no metal)

Wrist length

Length 3/4 max.; military-style field

jackets are allowed but short-waist

style jackets are not allowed; no hood;

no patches, insignia or decals. None

labeled "chemical protective."

Hood permitted; max. value $20

Male Inmates Only

Color

Additional Restrictions and Conditions

a) T-shirts

b) Briefs, boxers

c) Thermal

underwear

Solid colors only

(except for the

waistband)

Solid colors only

(except for the

waistband)

Sportswear

Color

Additional Restrictions and Conditions

a) Athletic supporter

b) Baseball caps

c) Shorts

d) Sweatshirts,

sweatpants

No metal or plastic cups; males only

No logos, no military style

Gym or Bermuda style; not to extend below

the knee or higher than mid-thigh; no cargo

style pockets; no form-fitting or spandex type;

no denim; no logos or lettering

Cloth only; hoods permitted; may have a

multiple or solid vertical stripe down leg or arm

only not to exceed 2" in width; no logos; no

zippers; no cargo style pockets

Miscellaneous

Color

Additional Restrictions and Conditions

a) Shirts/sweaters.

b) Bathrobe

c) Belts

d) Bow ties

e) Handkerchiefs

f) Neckties

g) Pajamas

h) Socks

Solid colors inside and

out

Solid brown or black

only

Black permitted

White only

Black permitted

Includes turtleneck, mock turtleneck, and polo

styles; manufacturer's logo (e.g. fox, alligator,

etc.), not to exceed 2" x 2" permitted

Non-elastic; no braided, no metal or stone

decoration, less than 1½" wide, with buckle-

non-removable, no sliding lock style, no “D”

ring style (max. 1½"x1½"), length size

appropriate

Cloth only; clip-on style only

No pockets

a) blouses

b) Boots

c) Nightgowns

d) Shawls

e) Shoes

f) Stockings/ panty

hose

g) Bras

h) Panties.

i) Slips

j) Girdle

k) Thermal Underwear

l) T- shirts

m) Pajamas

No blue

Solid colors only

(except for waistband)

No see-through, midriff or short-cut

Total height 18"

No see-through

1 yard square max. size (incl. fringe)

Stocking/hose requiring garter belts not

allowed

No metal underwire, no padding

No thong style, crotch less, front opening or

see-through or lace trim

Full and half

Crew or V-neck only

No see-through; no front opening bottoms

EDUCATIONAL SUPPLIES

Office Materials

Additional Restrictions and Conditions

a) Mini-calculator

b) Carbon paper

c) Clip board

d) Composition/Notebooks

e) Crayons

f) Dictionaries

g) Drafting pens

h) Erasers

i) File folders

j) Masking tape

k) Paper

l) Pens

m) Pencils

n) Pencil sharpener

o) Rulers

p) Transparent tape

Basic functions only (i.e. addition, subtraction, division,

multiplication, percentages) no scientific functions hand-held only;

$30 max. value

9" x 15" max.; no metal components

No metal components

Non-electronic

No sharp points; no internal or refillable ink reservoirs

No metal components

1" maximum width

Writing or drawing; no envelopes

Ball point (non-retractable-style) or felt tip only - no fluorescent

type

Standard wooden type only

Manual (hand-held); non-removable blade

12" maximum; non-metal

1" maximum width

Audio Equipment

General Restrictions and Conditions

Except as indicated, may only be received directly from

manufacturer or established dealer. See Directive #4920 for

specifics. Not to be altered in any way to meet specifications

(except that an external antenna must be removed by the

manufacturer or vendor). No detachable components. An inmate

may possess and use only 1 audio unit (excluding TV).

a) Cassette Tapes

b) Cassette type cleaner

automatic demagnetizer

c) Headphone Radio

d) Headphones (earphones)

e) Radio

f) Radio/Tape player

Combination

g) Tape Player

Specific Restrictions and Conditions

Commercially made; sealed in cellophane or similar material; no

screws; received directly from a distributor, retailer, or

manufacturer only. Subject to Media Review. Religious tapes

may be received from a bona fide religious organization. These

tapes must be in clear packaging and be reviewed by the

Chaplain's office or Media Review.

Local permit only; maximum value - $150.00.

Local permit only; maximum value - $50.00.

Local permit only; maximum value - $150.00; clear (see-through)

case only; no larger than 8 inches x 14 inches.

Local permit only; maximum value - $150.00; clear (see-through)

case only; no larger than 8 inches x 14 inches; no microphone,

talk switch, or recording device.

Local permit only; maximum value - $150.00; clear (see-through)

case only; no larger than 8 inches x 14 inches; no microphone,

talk switch, or recording device.

Printed Materials

General Restrictions and Conditions

a) Books, magazines and

periodicals

b) Calendar

c) Greeting cards with

matching envelopes

d) Posters

Paper only (no laminates). All material subject to Directive #4572,

"Media Review Guidelines." Newspapers may only be received from

the publisher or an approved distributor via the correspondence unit.

Specific Restrictions and Conditions

New or used. May be delayed through the Package Room up to 6

days for close security inspection if received from other than

publisher or approved distributor

Max. size 18"x14" when opened; no metal components

Maximum size 18" x 14" when opened; maximum of 50 per month;

no electronic cards.

Maximum size 18" x 14"; no metal components.

Typewriters/ Supplies

General Restrictions and Conditions

Typewriter - 1 only; maximum value - $350 w/case (if case is

purchased, it must be a hard case); the typewriter body must be

made of clear, see-through material.

Sources: Items listed below may only be received directly from an

approved commercial source. New only.

a) Portable Typewriter

b) Electric adapter or

converter

c) Typewriter correction

paper

d) Correction ribbon

e) Typewriter print wheel

f) Typewriter ribbons

Specific Restrictions and Conditions

Manual or electric; local permit only; no discs or permanent storage

memory exceeding 7K, except for "correction memory" and internal

spell-check and/or dictionary; no memory upgrade or internal or

external ports usable for data transfer. The Department assumes no

liability for information lost due to searches, power surges, or

outages, etc.

Local permit only.

Replacement only.

One only, on an exchange basis.

Maximum of six.

Musical Instrument

General Restrictions and Conditions

Local permit only; 1 only; maximum value - $200 w/case; a non-

electronic musical instrument, new or used, may be received from

home - otherwise it may only be received directly from an approved

commercial source. An electronic musical instrument, if permitted,

must be new, may only be purchased from and received directly from

an approved commercial source, and may not have voice recording

capability, digitally enhanced or re-manufactured like sounds (i.e.

voices, ringing, phone tones, animal sounds, etc.), a microphone or

any disc or other removable storage device,.

ART & HOBBY SUPPLIES

A list of articles approved by an employee designated by the Superintendent must be submitted to

the Package Room before they may be received by an inmate.

MISCELLANEOUS

Appliances

General Restrictions and Conditions

a) Beard trimmer

b) Coffee pot

c) Curling iron.

d) Hair/Blow dryer

e) Shaver/electric razor

For in-cell use only.

Specific restrictions and conditions.

Local permit only (electric/cord/cordless/battery, no attachments max

1” blade

Local permit only; non-electric; 9 cup maximum.

Females only; local permit only; UL approved.

Local permit only; UL approved.

Local permit only; electric, cord or cordless or battery.

General

Specific restrictions and conditions.

a) Extension cord

b) Key ring

c) Magnifying glass

d) Matches

e) Needles

f) Pins – safety

g) Rug

h) Saddle soap

i) Shoelaces

j) Sponges

k) Sunglasses w/case

l) Thread

m) Tissues

9 foot maximum; UL approved; 1 only.

Plastic; no handle; 2" x 3" or 3" diameter maximum.

Book only.

Sewing; 2 inches maximum size.

2 inches maximum.

Solid color only-no blue, black, orange or gray; max size 3 ft. x 5 ft.;

not braided; label must indicate "fire retardant"; 1 only (does not

include prayer rug).

No leather.

Standard size; non-reflector; maximum value $25 per pair (2 pair only).

No blue, black, orange or gray.

Eyeglass and facial.

Linens

General Restrictions and Conditions

a) Sheets

b) Blanket

c) Pillow cases

d) Towels

e) Washcloths

Colors: No blue, black, orange, gray, green or white permitted. Solid

color only.

Specific Restrictions and Conditions

twin size only; 2 sets only per inmate

twin size only; 1 only per inmate; label must indicate "fire retardant"

standard size; 2 only per inmate

standard size bath towel (3 feet x 5 feet maximum)

Jewelry, etc.

General Restrictions and Conditions

a) Wrist Watch/Band

b) Watch battery

c) Wedding band

No stones; no protrusions

Specific Restrictions and Conditions

Time-day-date-audible alarm only permitted; 1 only; max. combined

value - $50

Subject to exchange on one-for-one basis

Maximum value - $150; verified married person only

Jewelry-Females Only

Specific Restrictions and Conditions

a) Bracelets

b) Earrings

c) Necklaces

d) Rings

Maximum combined value of female-only items - $150. No stones.

Wrist or ankle; limit 2; no charms.

Pierced or clip; limit 3 pairs; 1-inch maximum size

Limit 2; maximum length 18 inches.

Other than wedding; limit 2; no protrusions

Religious Articles

General Restrictions and Conditions

- Purchase, receipt, or use of religious articles is subject to the

provisions of Directive #4202, “Religious Programs and Practices”.

- No color restrictions apply unless specified. Where multi-colored

items are permitted, black, blue, gray or orange must not be

predominant.

- Clothing items cannot exceed $50, head coverings cannot exceed

$20 and beads cannot exceed $20 in value.

- Questions on the identity or authenticity of a religious item shall be

referred to the facility Chaplain.

Specific Restrictions and Conditions

a) Fez

b) Kufi

c) Yarmulke

d) Tsalot-kob

e) Keski/Dastaar

f) Khimar

g) Talit Katan

A brimless, cone-shaped flat crowned, hat not to exceed 3” made of

red felt; usually has a tassel -- male only.

A brimless, hemispheric cap that can be made of cloth, or can be

knitted, or crocheted; may have a peak on top; must fit close to the

head; no protrusions (visor, tassels, etc.); male only; may be multi-

colored or black.

A brimless, close-fitting skull cap that can be made of cloth, knitted, or

crocheted; may be multi-colored or black.

A hemispheric head cap that can be made of cloth, knitted, or

crocheted; may have a peak on top; may be multi-colored;

approximately 12 inches at longest point; must fit close to the head;

male only.

A cloth turban head cover; 30 inches x 36 inches maximum; solid

black, blue, gray or orange not permitted; may be multi-colored; limit

A cloth head item; female only; 4 feet x 4 fee maximum; solid black,

blue, gray or orange not permitted; may be multicolored.

A fringed garment worn under the clothing.

h) Tefillin

i) Talit (Prayer Shawl)

j) Guthra (Prayer Shawl)

k) Prayer Robe

l) Prayer Beads

m) Prayer Rug

n) Religious Books

(Bible, Koran, etc.)

o) Religious Pendant with

Chain or Fabric

p) Khimar

Two square leather boxes containing biblical verses with long

leather ties.

No larger than 72”x72”solid black, blue, gray or orange not

permitted; may be multi-colored.

1 yard square; solid black, blue, gray or orange not permitted; may

be multi-colored.

Solid black, blue, gray or orange not permitted; may be multi-

colored.

Rosary Dhikr, and Mala Beads black only

One only; may be possessed in addition to rug permitted under

miscellaneous; 3 inches by 5 inches maximum; solid blue, black,

gray or orange not permitted; may be multi-colored value may not

exceed $50.

Subject to the restrictions on printed material covered in Section F-

3 above.

Maximum value of $25; no stones; maximum two inches in

diameter; e.g. medal crucifix, cross, pentacles, Thor’s hammers,

Start of David, chains, crescent with stars and/or moons, scapular.

A cloth scarf-type head covering; female only; no more than 4’x4’

should solid blue, black, gray or orange is not permitted; limit 2

Native American Items

General Restrictions and Conditions

a) Native American Rosette

and Cord

b) Native American

Personal Smoking Pipe

c) Native American Ashtray

or Shell

d) Native American

Medicine Bag

Beaded pendant; attached to a leather or fabric cord.

Not to exceed six inches in length.

For smudging; less than three inches in diameter.

No larger than 2’x3’ and unsealed with a draw string

APPENDIX D

PROGRAMS SERVING FAMILIES OF ADULT INMATES IN NEW YORK STATE

Abraham House

Telephone: (718) 292-9321

Address: 340 Willis Avenue

Bronx, NY 10454

Website: abrahamhouse.org

➢ The Abraham House works with incarcerated people, formerly incarcerated people, and

their relatives to break the cycle of crime within families. Abraham House’s services

include an alternative-to-incarceration program, a family center offering social services

and a religious community of formerly incarcerated people, after-school programming for

all children, college preparation, and mentoring.

Al Anon Family Group Headquarters, Inc.

Telephone: (212) 941-0094

Address: P.O. Box 862

4 West 43

Street, Suite 308

New York, New York 10036

Website: NYCAlanon.org

➢ Information on 12-Step meetings for family and friends of people suffering with

Alcoholism.

Angel Tree/Prison Fellowship

Telephone: (800) 552-6435

Address: P.O. Box 960

Peck Slip Station

New York, New York 10272-0960

Website: www.angeltree.org;

prisonfellowship.org

➢ Provides religious ministry and support to the children and families of prisoners by

distributing holiday gifts to children of prisoners.

Bronxworks – Stronger Fathers, Stronger Families

Telephone: (718) 993-8880

Address: 630 Jackson Avenue, Bronx, NY 10455

Website: bronxworks.org/strong-fathers-stronger-families

➢ Strong Fathers, Stronger Families is a program designed to help fathers find jobs, achieve

economic stability, establish a healthy relationship with their co-parent or spouse, and

enhance parenting skills to make a positive impact on the lives of their children.

Catholic Charities of the Diocese of Brooklyn and Queens, Inc.

Telephone: (718) 722- 6001

Fax: (718) 722- 6226

Address: 191 Joralemon Street

Brooklyn, NY 11201

Website: www.ccbq.org

➢ Catholic Charities of Brooklyn and Queens sees its mission as promoting unity among all

persons seeking to develop caring communities and to fulfill their commitment in providing

humane social services to all their neighbors. Catholic Charities sponsors 180 programs

and services throughout the boroughs of Brooklyn and Queens.

Child Center of N.Y. (CCNY

Telephone: 718-651-7770

Address: 118-35 queens Boulevard, Sixth Floor

Forest Hills, NY 11375

Website: childcenterny.org

➢ The Child Center of NY began in 1953 as a children’s counseling center in Queens.

Today, we are a powerful community presence throughout NYC, reaching nearly

30,000 children and their families each year. Our mission is to strengthen children and

families with skills,

Children of Promise, NYC

Address: 54 MacDonough Street

Brooklyn, NY 11216

Telephone: (718) 483-9290

Website: cpnyc.org

➢ Children of Promise, NYC (CPNYC) is a nonprofit organization whose mission is to

embrace children of incarcerated parents and empower them to break the cycle of

intergenerational involvement in the criminal justice system. To meet the distinct need of

this forgotten population. CPNYC offer comprehensive services through its after-school

program, summer day camp, mentoring initiative and licensed mental health clinic.

Coalition of Families of New York State Lifers

Address: P.O. Box 1314

Wappingers Falls, New York 12590

E-mail: [email protected]

Website: [email protected]

➢ An organization to help the family members whose loved ones are incarcerated with “life”

in their sentence.

Family Justice, Incorporated

Telephone: (212) 982-2335 or (212) 475 1500

Address: 272 East Third Street

New York, New York 10009

E-mail: familyjustice.org

Website: www.familyjustice.org

➢ Provides training and technical assistance in family case management utilizing a model

that identifies and mobilizes family and community support for the treatment of drug

addiction and other criminal justice related problems. This model is based on La Bodega

de la Familia, a storefront program in New York City.

Hour Children

Telephone: (718) 433-4724

Address: 36-11A 12 Street

Long Island City, New York 11106

E-mail: hour.children@worldnet.ahnet

➢ Provides services to mothers inside and outside correctional facilities. Community-based

programs include: transitional and permanent supportive housing, a comprehensive

employment training and placement program, case management and therapeutic

services, pre- and post-release mentoring, mentoring for children with incarcerated

parents, child care that includes fully licensed day care center, an after-school program,

and a summer camp that enables mothers to go to work or school, thrift shop and a

community food pantry.

Legal Action Center

Telephone: (212) 243-1313

Address: 225 Varick Street

New York, New York 10014

E-mail: gma[email protected]; [email protected]

Website: www.lac.org

➢ Provides legal information for people with criminal records, HIV/AIDS, as well as drug and

alcohol problems.

New York State Kinship Navigator Program

Telephone: (877) 454-6463

Website: www.nysnavigator.org

➢ Statewide resource for information and referral for grandparents and other relatives who

are caring for children with incarcerated parents. Provides information on the state and

federal laws governing kinship care, schooling, special needs, medical decision-making,

custody, guardianship, adoption, and much more.

Osborne Association

Telephone: (718) 637 6560

Address: 175 Remsen Street

Brooklyn, New York 11201

Address: 809 Westchester Avenue

Bronx, NY 10455

Telephone: (718) 707-2600

Website: www.osborneny.org

➢ Provides multiple services and programs for inmates and their families including: a) the

Family Resource Center Hotline (800) 344-3314; b) Family Ties, a program assisting

children to visit their mothers incarcerated at Albion Correctional Facility; c) Family Works,

a program for incarcerated fathers at three New York prisons.

Prison Families Anonymous

Telephone: (631) 943-0441

Address: 1324 Motor Parkway

Hauppauge, NY 11749

E-mail: [email protected]

➢ A support system for families who now have, or ever had, a loved one involved in the

juvenile or criminal justice system. Meetings are held in Long Island, New York.

Prison Families of New York, Inc.

Telephone: (518) 453-6659

Address: 40 North Main Avenue

Albany, NY 12203

E-mail: Alison.Coleman@rcda.org

➢ Provides information, referrals, reunification support, self-help support groups, public

information, and advocacy.

Women’s Prison Association

Telephone: (646) 292-7740

Address: 110 Second Avenue

New York, NY 10003

Website: www.wpaonline.org

➢ Provides comprehensive services to incarcerated and formerly incarcerated women.

Services include parent education, self-help support groups, information, referrals, case

management, mentoring, group activities and gifts for children, nursery, family

reunification support, family therapy, community residential services, as well as legal

services and information.

NATIONAL PROGRAMS SERVING FAMILIES OF ADULT INMATES IN THE USA

Aleph Institute

Telephone: (305) 864-5553

Address: 9540 Collins Avenue

Surfside, Florida 33154

E-mail: [email protected]

Website: www.aleph-institute.org

➢ Provides Jewish religious education, counseling, emergency assistance, and referrals for

Jewish prisoners and their families.

Angel Tree Camping/Prison Fellowship

Telephone: (800) 552-6435

Address: 44180 Riverside Parkway

Lansdowne, VA 20176

E-mail: [email protected]; [email protected]

Website: www.angeltree.org

➢ Provides religious ministry and support to the children and families of prisoners by

providing a children’s camping program.

Bethesda Family Services Foundation

Telephone: (570) 523-0605

Address: P.O. Box 210

260 Reitz Boulevard, Suite #6

Lewisburg, PA 17837

E-mail: [email protected]

Website: www.bfsf.org

➢ Provides parent education, self-help support groups, information and referrals, religious

ministry (if requested), family reunification support, and family therapy.

Big Brothers / Big Sisters of America

Telephone: (813) 720-8778

➢ Provides a mentoring program for children. Call the above number and you will be asked

to enter your zip code which will direct you to your local office.

Website: bbbs.org

Child Welfare League of America (CWLA)

Telephone: (202) 688-4200

Address: 727 15

Street, NW, 12

Floor

Washington, DC 20005

E-mail: cseymo[email protected]

Website: www.cwla.org

➢ Provides information and referrals, technical assistance to child welfare agencies, and

public information and advocacy.

Fathers Behind Bars, Inc.

Telephone: (616) 684-5715

Address: 525 Superior Street

Niles, Michigan 49120

E-mail: [email protected]

National Resource Center on Children and Families of the Incarcerated

Website: http://nrccfi.camden.rutgers.edu

➢ The Rutgers University National Resource Center on Children and Families of the

incarcerated website is a resource that addresses children of incarcerated parents. There

is a directory of programs for children of the incarcerated, their parents, and their families.

Visitors can browse a library of helpful material, fact sheets, and research resources for

service providers and families.

APPENDIX E

COSTS ASSOCIATED WITH INMATE TABLET PROGRAM

Costs and Fees:

A. Money Transfer

Amount Online Phone

$2.00- $9.99 $1.99 $2.99

$10.00- $19.99 $2.99 $3.99

$20.00- $49.99 $3.99 $4.99

$50.00- $300.00 $5.99 $6.99

Item Price

MoneyGram $0.01- $2,999.99 $4.00

Lockbox Free

*The maximum MoneyGram transaction amount is subject to current MoneyGram

regulations.

B. Music and Media

Time Price

Per JPDS (7-inch) Tablet Free

Per Song $1.00 - $2.50

Per Album $2.00 - $46.00

Games Free - $7.99

Movie and Movie Rental $2.00 - $25.00

eBooks/Audio Books Free - $19.99

*Jpay will provide a tablet to each eligible inmate for the life of the contract. JPay

reserves the right to deny an inmate a replacement tablet should they willfully

damage a tablet. Tablets may be refurbished. The first time each inmate receives

a tablet, they will receive a charger and a set of earbuds. Replacements are

available at an additional cost.

C. Replacement Items

Item Price

Earbuds $5.00

Charger $10.00

D. Secure Messaging Services (prices below are for incoming and outgoing

messages)

Item Price

Single Stamp* (per secure message) $0.33

10 Stamp Bundle $3.00

30 Stamp Bundle $8.40

60 Stamp Bundle $15.00

100 Stamp Bundle $23.00

*Single stamp purchases available for inmates only. Stamps purchase up to 6,000

characters per message.

E. Secure Messaging Products

Item Price

Attachment (picture) 1 stamp

Attachment (picture/card) 2 stamps

Videograms* 4 stamps

*Videograms can only be sent in by a community member and the price listed is

the cost to the community member to send the videogram.

F. Tablet Based Education

Item Price

Inmate and Staff use of JPay’s Lantern Free

KA Lite Video Downloads Free

CONCLUSION

We hope you found this booklet to be useful,

and that it helped contribute to an informed and pleasant experience

with our Department.