Activate Your Card
Your PaychekPLUS! card must be activated before it can
be used for accessing your pay. You can activate your card
online or by phone, just follow the instructions below.
Activate Your Card Online
Go to www.paychekplus.com
Click on First Time Login and enter the 16-digit
card number on front of your card
Follow the instructions to set up your online
account and 4-digit PIN
Sign up for Alerts* to keep track of your card
account balance
Activate Your Card by Phone
Call the number on the back of your card
Enter the 16-digit card number on front of
your card
Follow the prompts to enter your date of
birth and last 4 digits of your Social
Security Number
Set up your 4-digit PIN
Access Your Pay with No Fees**
There are many ways to access your pay without a fee at
any time:
Make purchases, with or without cash back
Teller Assisted Cash Withdrawal at banks displaying
the Visa Acceptance Mark
Pay bills directly with merchants who accept Visa
debit cards
Plus, once per pay period, the fee is waived for the first
transaction you make from the list below:
Withdraw cash from an ATM - Allpoint®
or other***
Transfer funds to a bank account - online at
www.paychekplus.com
Get a USPS Money Order - you’ll receive an automatic
rebate of the money order fee once per pay period.
*Standard text message and data rates, fees, and charges may apply.
How To Use Your Card
Making Purchases
Use your PaychekPLUS! card everywhere Visa debit
cards are accepted.
At a store - either swipe your card or hand it to
the cashier. (For online or phone purchases, follow
the instructions you are given.)
If you choose “Debit,” enter your PIN to complete
the transaction.
If you choose “Credit,” accept the amount and
sign your name.
Take your card and receipt.
(Note: there is no line of credit associated with your card
account. Attempting to make a purchase for more than your
card balance could result in a Purchase Decline fee.)
Getting Cash Back with In-Store Purchases
Many stores offer cash back with purchases, just
ask the cashier for details. There’s no card fee for
this service!**
Swipe your card or hand it to the cashier.
Select “Debit” and enter your PIN.
Tell the cashier you want “cash back” and the
amount you would like to receive.
Take your cash, card and receipt.
Getting Cash from an ATM:
When you use Allpoint ATMs, you can avoid
terminal charges for ATM withdrawals.***
Insert your card into the machine and enter
your PIN.
Select “Checking” and the amount you want to
withdraw.
Accept the fee, if asked.
Take your cash and your card.
Teller Assisted Cash Withdrawal
You can get cash from your card for no fee** at any
bank displaying the Visa Acceptance Mark.
Go to a bank branch displaying the Visa
Acceptance Mark.
Present your signed card and photo ID to
the teller and request the amount of cash
you want.
(If the bank teller is unfamiliar with this process or tries to
charge you a fee, call Cardholder Services for assistance.)
**While these features are available for no fee, certain other transaction fees and
costs, terms, and conditions are associated with the use of this Card. See the
Cardholder Agreement for more details.
***ATM surcharge fees may apply when using ATMs other than Allpoint.
PaychekPLUS! Elite
®
Visa
®
Payroll Card
Quick Reference Guide
1919
Managing Your Card Account
Online - www.paychekplus.com
View your card account balance, recent
transactions, monthly statement and card
account history
Change your PIN and update your address and
other information
Learn about and sign up for card features
Get helpful tips about how to use your card
Transfer funds to a bank account
Save www.paychekplus.com in your favorites!
By Phone - Cardholder Services
Call the toll-free number on the back of your card
and use the automated system for quick account
access or to speak with a Customer Service
Representative. You should also call this number
immediately if your card is lost or stolen.
Save the number on the back of your card in your
phone or in a safe place for easy access!
Mobile App - Prepaid CardConnect*
View your card account balance and recent
transactions
Enroll in and manage text alerts*
Locate nearby ATMs
Manage your Savings account
Download Prepaid CardConnect to your
iPhone® or Android
TM
phone!
Convenient Card Features
These helpful services are available with your PaychekPLUS!
card for no fee!**
Alerts
Text alerts* to your cell phone are the most
convenient way to check your card balance. You
can also receive alerts by email. Plus, you can get
up-to-the-minute balance information by texting
BAL to 90831.
Savings Account
Take advantage of your card’s Savings Account.
This interest-bearing account is a great way to save
for your future and unplanned expenses, and there’s
no fee or minimum deposit required to sign up.
Bill Pay
Pay bills online or by phone using the money on
your card for no fee. You can also set up future and
recurring payments.
Go to www.paychekplus.com to enroll today!
Pre-Authorization Holds
Tipping - When you use your card at a location
where tipping is customary, up to 20% more than
the purchase price will be held until the total with
tip, if any, processes.
Paying for Gas - Pay inside instead of at the pump
to avoid a possible pre-authorization hold of up to
$75. Tell the cashier the exact dollar amount of gas
you want to purchase.
Using Your Card Online - Make sure the address
you enter for payment is the same as the address
for your card account. If they do not match, your
transaction may be rejected.
*Standard text message and data rates, fees, and charges may apply.
**While these features are available for no fee, certain other transaction fees and
costs, terms, and conditions are associated with the use of this Card. See the
Cardholder Agreement for more details.
The PaychekPLUS! Elite Visa Payroll Card is issued by MetaBank® pursuant to a
license from Visa U.S.A. Inc. MetaBank; Member FDIC.
Helpful Tips
•Security - Keep your PIN and password in a
safe place. Never store them with your card
or share them with anyone!
• Know Before You Spend - Avoid Decline fees by
knowing your card balance. Check your balance
anytime by calling the number on the back
of your card, with Text Alerts or the Prepaid
CardConnect mobile app.*
•Lost or Stolen Card - If your card is lost or
stolen, call Cardholder Services immediately,
verify your address and have a new card mailed
to you. Your funds are transferred to the new
card when it is activated.