What do I do after I receive the card?
After you receive the card in the mail, you must call Way2Go Card Customer Services at 1-844-893-3119 to
activate the card and create your Personal Identification Number (PIN).
When will I get paid?
You will receive payment on your card once you have completed your waiting week, certified for the next
week, and are found eligible to receive payment. The payment will go on the card two to three business days
after each weekly certification.
In the event of a federal or state holiday, your payment will be delayed one business day. Holidays that will
affect your payment schedule include:
• New Year’s Day • Labor Day
• Martin Luther King Jr. Day • Columbus Day
• Presidents’ Day • Veterans Day
• Good Friday • Thanksgiving Day
• Memorial Day • Christmas Day
• Independence Day
Are There Limits on the Way I Use the Card?
Can Job Service North Dakota view or track my transactions?
No. For privacy reasons, Comerica does not share card account numbers or transaction details. However, for
reconciliation purposes, Job Service does have access to the amount and date of deposits to individual cards.
Can I use my Way2Go Card to pay for gas at the pump?
Pay at the pump transactions are not permitted with the card. You can, however, use your card to pay for gas
inside the business. If the amount of your gas purchase exceeds the balance on your card you will need to use
two forms of payment to cover the total cost.
Can I make a purchase for more than the amount on my card?
It’s important to always know your Way2Go balance before you make a purchase. A purchase that exceeds the
available balance will not be approved. If you need to make a purchase for more than the amount on your card,
you will need to use two forms of payment. Tell the cashier how much you want taken from the balance on your
card. (The cashier cannot determine your available balance.) Then, pay the remaining balance with cash, check,
credit card or check card. To help monitor your balance, use the Spending Tracker ledger.